15 Questions
What is the key function of hotel management that involves attracting and retaining the best employees?
Human Resources and Motivating
Which role in hotel management involves managing people, situations, and items effectively and ethically?
Leader Role
In hotel management, what function involves setting standards and comparing actual results with those standards?
Controlling
Which function of hotel management emphasizes creating and sharing ideas, information, views, facts, and feelings?
Communicating
Which function of hotel management involves deciding what needs to be done and setting priorities?
Decision making
What is the main responsibility of a manager in the Spokesperson Role?
Representing and speaking for the organization
In hotel development, what does the Feasibility Study cover?
Historical occupancy of hotels in the area
Which ownership structure involves an owner paying an up-front fee for the franchise?
Franchise
What is the purpose of the Development Agreement in hotel development?
Selecting and supervising general contractors
Which variable is NOT typically considered for financing a hotel development project?
Selection of architect/engineers
What does the DOT Star Rating System measure in hotels and resorts?
Quality of facilities & services
Which dimension is NOT part of the DOT Star Rating System for hotels and resorts?
Pre-opening marketing costs
What is the primary responsibility of a manager in the Negotiator Role?
Communicating and sharing ideas for the company's best interest
Which phase of hotel development covers ROI projections and occupancy percentage?
Ten-year Projection
What is a characteristic of a privately owned and operated hotel ownership structure?
Sole ownership by an individual or company
Learn about the key functions in hotel management, including planning, organizing, decision making, and communicating. Understand the importance of each function in running a successful hotel business.
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