Hotel Management Functions Overview

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Questions and Answers

What is the key function of hotel management that involves attracting and retaining the best employees?

  • Communicating
  • Decision making
  • Human Resources and Motivating (correct)
  • Organizing

Which role in hotel management involves managing people, situations, and items effectively and ethically?

  • Planning
  • Controlling
  • Figurehead Role
  • Leader Role (correct)

In hotel management, what function involves setting standards and comparing actual results with those standards?

  • Controlling (correct)
  • Decision making
  • Organizing
  • Communicating

Which function of hotel management emphasizes creating and sharing ideas, information, views, facts, and feelings?

<p>Communicating (C)</p> Signup and view all the answers

Which function of hotel management involves deciding what needs to be done and setting priorities?

<p>Decision making (C)</p> Signup and view all the answers

What is the main responsibility of a manager in the Spokesperson Role?

<p>Representing and speaking for the organization (B)</p> Signup and view all the answers

In hotel development, what does the Feasibility Study cover?

<p>Historical occupancy of hotels in the area (B)</p> Signup and view all the answers

Which ownership structure involves an owner paying an up-front fee for the franchise?

<p>Franchise (A)</p> Signup and view all the answers

What is the purpose of the Development Agreement in hotel development?

<p>Selecting and supervising general contractors (A)</p> Signup and view all the answers

Which variable is NOT typically considered for financing a hotel development project?

<p>Selection of architect/engineers (D)</p> Signup and view all the answers

What does the DOT Star Rating System measure in hotels and resorts?

<p>Quality of facilities &amp; services (B)</p> Signup and view all the answers

Which dimension is NOT part of the DOT Star Rating System for hotels and resorts?

<p>Pre-opening marketing costs (A)</p> Signup and view all the answers

What is the primary responsibility of a manager in the Negotiator Role?

<p>Communicating and sharing ideas for the company's best interest (D)</p> Signup and view all the answers

Which phase of hotel development covers ROI projections and occupancy percentage?

<p>Ten-year Projection (C)</p> Signup and view all the answers

What is a characteristic of a privately owned and operated hotel ownership structure?

<p>Sole ownership by an individual or company (D)</p> Signup and view all the answers

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