Podcast
Questions and Answers
What does the term 'hospitality' mean?
What does the term 'hospitality' mean?
- Providing medical services
- Engineering services for buildings
- Taking care of the travelers (correct)
- Managing financial transactions
Which of the following is NOT one of the primary areas of the Hospitality Industry?
Which of the following is NOT one of the primary areas of the Hospitality Industry?
- Travel and Tourism
- Food and Beverages
- Accommodations
- Healthcare Services (correct)
What is meant by 'Perishable' in the context of the Hospitality Industry?
What is meant by 'Perishable' in the context of the Hospitality Industry?
- Customers have different experiences
- Experiences won't last long (correct)
- Service providers interact with customers
- Customers can consume the services
Why is focusing on the customer considered crucial in the hospitality industry?
Why is focusing on the customer considered crucial in the hospitality industry?
What does 'Inseparable' mean in relation to the Hospitality Industry?
What does 'Inseparable' mean in relation to the Hospitality Industry?
Which of the following is an essential aspect of 'Intangible' in the Hospitality Industry?
Which of the following is an essential aspect of 'Intangible' in the Hospitality Industry?
What is the role of a Frontline Manager in a hotel business?
What is the role of a Frontline Manager in a hotel business?
How is 'Effectiveness' defined in the context of management?
How is 'Effectiveness' defined in the context of management?
What is the main responsibility of Middle Managers in a hotel setting?
What is the main responsibility of Middle Managers in a hotel setting?
What does the 'Liaison Role' of a manager involve?
What does the 'Liaison Role' of a manager involve?
What is the purpose of 'Controlling' as one of the key functions in Hotel Management?
What is the purpose of 'Controlling' as one of the key functions in Hotel Management?
In hotel management, what is the primary responsibility of Top Managers?
In hotel management, what is the primary responsibility of Top Managers?
Flashcards are hidden until you start studying
