Podcast
Questions and Answers
HOSPITALITY - The act of kindness in welcoming and looking after the basic need of ______
HOSPITALITY - The act of kindness in welcoming and looking after the basic need of ______
customer/strangers
HOSPITALITY - refers to the process between a customer and a ______
HOSPITALITY - refers to the process between a customer and a ______
host
HOSPITALITY INDUSTRY - refers to the companies or organization which provide food and/or drinks and/or accommodations to people who are away from ______
HOSPITALITY INDUSTRY - refers to the companies or organization which provide food and/or drinks and/or accommodations to people who are away from ______
home
Hospitality customers consume a mixture of ______ and services
Hospitality customers consume a mixture of ______ and services
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Interaction Produce info regarding the needs and expectations of ______
Interaction Produce info regarding the needs and expectations of ______
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DIVERSITY IN CULTURE is the quality of diverse or different ______
DIVERSITY IN CULTURE is the quality of diverse or different ______
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Industry being service-oriented, requires a huge supply of ______ force to create a memorable experience for the customers
Industry being service-oriented, requires a huge supply of ______ force to create a memorable experience for the customers
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COMMERCIAL HOSPITALITY begins with the professional ability of inviting guest and ends with bidding them ______
COMMERCIAL HOSPITALITY begins with the professional ability of inviting guest and ends with bidding them ______
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INVITING HOSPITALITY is used at the stage of communicating the offer with the ______
INVITING HOSPITALITY is used at the stage of communicating the offer with the ______
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Positive relationship & emotions between host and the guest are an economic advantage and a value in ______
Positive relationship & emotions between host and the guest are an economic advantage and a value in ______
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