Questions and Answers
Franchising hotels began in 1907 with?
Who developed the world's largest lodging enterprise due to a disappointing experience while traveling with family?
Kemmons Wilson
Franchising allows hotels to do what?
Expand rapidly using other people’s money
How did Motel 6 get its name?
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Franchisee benefits include all of the following except?
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Increased market share and recognition is a benefit to the franchise company.
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Franchisee drawbacks include all except which of the following?
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Why did management contracts become popular in the 1970s?
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What is the business transaction called when Marriott builds a hotel and sells it to a banking firm for operation?
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In this type of 'ownership', investors do not pay corporate income tax but distribute the majority of net income to shareholders.
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Two organizations that rate and classify hotels are Forbes Travel Guide and?
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Hotels classified by location might include?
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Hotels classified by price would include?
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Hotels classified by the level of service would include?
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Casino hotels are different from other hotels because they?
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Economy or budget hotels became popular by focusing on?
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Vacation Ownership began in the French Alps in the 1960s. What is its classification?
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Fairmont Hotels and Resorts are leaders in the sustainable lodging movement, also known as?
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The main function of a hotel is to?
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The executive committee of a hotel is comprised of?
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To be an effective general manager of a hotel, the manager should exhibit all of the following traits except?
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Study Notes
Franchising Hotels
- Franchising hotels began in 1907 with the Ritz-Carlton.
- Rapid expansion of hotels is achieved through franchising, utilizing funds from others.
Key Figures in Hospitality
- Kemmons Wilson created the world’s largest lodging enterprise after a negative family travel experience.
Motel 6
- The name Motel 6 originated from the original room rate of $6.
Franchisee and Franchise Company Benefits
- Franchisees do not benefit from discounted franchise fees.
- Franchise companies gain increased market share and recognition.
Management Contracts
- Management contracts surged in popularity during the 1970s due to minimal upfront investment requirements.
- An example of a management contract: Marriott builds a hotel for $34 million, sells it for $52 million, and retains 2-4% gross revenue from operations.
REITs
- Real Estate Investment Trusts (REITs) allow investors to avoid corporate income tax while distributing most net income to shareholders and being publicly traded.
Hotel Classification
- Rating and classification organizations include Forbes Travel Guide and the American Automobile Association.
- Hotels can be classified by location: city, resort, airport, or freeway.
- Price classifications of hotels include luxury, all-suite, economy, and budget.
- Levels of service classify hotels as full service, extended stay, or limited service.
Casino Hotels
- Casino hotels generate more revenue from gaming activities than from room sales.
Economy Hotels
- Economy or budget hotels gained popularity by focusing on selling beds rather than meals or meeting spaces.
Vacation Ownership
- Vacation ownership started in the French Alps during the 1960s and is one of the fastest-growing segments in U.S. travel and tourism.
Sustainable Practices
- Fairmont Hotels and Resorts lead in sustainable lodging through the green partnership program.
Hotel Operations and Management
- The primary function of a hotel is to deliver an exceptional lodging experience.
- The executive committee consists of key associates who oversee major departments.
- Successful hotel general managers should not necessarily possess computer programming skills.
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Test your knowledge on the history and key concepts of the hospitality industry with these flashcards. Learn about franchising, influential figures, and the origins of popular hotel brands. Perfect for students or professionals in the hospitality field.