Podcast
Questions and Answers
According to the text, what should employees do if they believe the service rendered at a contract hospital or Jail Division Dispensary is unsatisfactory?
According to the text, what should employees do if they believe the service rendered at a contract hospital or Jail Division Dispensary is unsatisfactory?
- File a complaint with the Hospital Detail
- Notify their watch commander without delay (correct)
- Complete an Employee's Report, Form 15.7
- Conduct a prompt inquiry
According to the text, what is the responsibility of the investigating supervisor assigned to review a complaint?
According to the text, what is the responsibility of the investigating supervisor assigned to review a complaint?
- Make an effort to resolve the problem which led to the complaint (correct)
- File the Employee's Report, Form 15.7
- Notify the Hospital Detail of the complaint
- Review the report to ensure it contains sufficient information
According to the text, what is the responsibility of the Hospital Detail when they receive a report?
According to the text, what is the responsibility of the Hospital Detail when they receive a report?
- File one copy of the report at the DID
- Immediately review the report to ensure it contains sufficient information (correct)
- Conduct a prompt inquiry
- Notify the watch commander of the reported incident
According to the text, when should the original and four copies of the report be delivered to the Secretary of the General Manager?
According to the text, when should the original and four copies of the report be delivered to the Secretary of the General Manager?
According to the text, who should receive a copy of the status report on a complaint submitted to the Personnel Department?
According to the text, who should receive a copy of the status report on a complaint submitted to the Personnel Department?
According to the text, who should be contacted in the event of a protracted delay in processing a prisoner at a medical facility?
According to the text, who should be contacted in the event of a protracted delay in processing a prisoner at a medical facility?
