Podcast
Questions and Answers
What is the primary purpose of the Administrative Guideline outlined in the SOG?
What is the primary purpose of the Administrative Guideline outlined in the SOG?
- To replace normal operational callbacks or telephone notifications
- To inform personnel of non-vital information in an efficient manner
- To provide a logically organized system of notifying off-duty personnel (correct)
- To establish a new chain of command
Who is responsible for determining the need to distribute vital information to the entire department?
Who is responsible for determining the need to distribute vital information to the entire department?
- All Hoffman Estates Fire Department personnel
- The Battalion Chief
- The Fire Chief or his designee (correct)
- Fire Department Officers
What happens if an Officer is not able to be reached to contact personnel assigned to them?
What happens if an Officer is not able to be reached to contact personnel assigned to them?
- The Battalion Chief takes over the entire process
- The next contacted Officer contacts both their assigned personnel and the personnel assigned to the unavailable Officer (correct)
- The process is terminated
- The next contacted Officer only contacts their assigned personnel
What is the role of the Battalion Chief in the process of distributing vital information?
What is the role of the Battalion Chief in the process of distributing vital information?
What document outlines the roles and responsibilities of Officers in the process of distributing vital information?
What document outlines the roles and responsibilities of Officers in the process of distributing vital information?
What is the effective date of the Administrative Guideline outlined in the SOG?
What is the effective date of the Administrative Guideline outlined in the SOG?
Who approved the Administrative Guideline outlined in the SOG?
Who approved the Administrative Guideline outlined in the SOG?
What is the revision number of the Administrative Guideline outlined in the SOG?
What is the revision number of the Administrative Guideline outlined in the SOG?
Study Notes
Hoffman Estates Fire Department Phone Contact List
Purpose
- To provide a systematic approach to notify off-duty personnel of important administrative information
- Does not replace normal operational callbacks or telephone notifications
Policy
- To inform personnel of important information in the most efficient and effective manner possible
Procedure
- The Fire Chief or designee determines the need to distribute vital information to the entire department
- Utilize the Hoffman Estates Fire Department Phone Contact List
- Fire Department Officers contact personnel assigned to them as indicated on the Shift Roster
- If an Officer is unavailable, the next contacted Officer will contact personnel assigned to the unavailable officer
- The Battalion Chief adjusts responsibilities when contacting officers assigned to him
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Description
This quiz is based on the Standard Operating Guidelines of the Hoffman Estates Fire Department, covering the department's phone contact list. It is NIMS compliant and was effective as of January 1, 2022.
