Hoffman Estates Fire Department Elevator Emergency Response
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Hoffman Estates Fire Department Elevator Emergency Response

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Questions and Answers

What is the primary objective of the Hoffman Estates Fire Department's 'Elevator Emergencies (ELEV)' Standard Operating Guideline (SOG)?

  • To provide a comprehensive list of equipment and personnel necessary for responding to elevator emergencies.
  • To establish a standardized and predetermined response protocol for elevator emergencies. (correct)
  • To ensure that the Hoffman Estates Fire Department maintains a consistent response time to all elevator emergencies.
  • To define the responsibilities of Northwest Central Dispatch (NWCD) in handling elevator emergencies.
  • In the event of an elevator emergency, what is the primary role of Northwest Central Dispatch (NWCD)?

  • To gather critical information from the caller, including the number of people trapped, their medical needs, and the elevator's location. (correct)
  • To immediately dispatch the nearest engine company to the scene.
  • To determine the severity of the emergency and classify it as an Ambulance Request Code 1 (AMB) if necessary.
  • To provide real-time updates on the status of the trapped individuals and the elevator's location.
  • According to the SOG, under what circumstances would an elevator emergency be reclassified as an Ambulance Request Code 1 (AMB)?

  • When there is a strong likelihood of a fire or other hazardous condition within the elevator.
  • When the fire department apparatus is already responding to a separate emergency.
  • When the trapped individuals report experiencing a medical emergency. (correct)
  • When the elevator is stuck for an extended period of time.
  • Which of the following scenarios would NOT be considered an 'Elevator Emergency' under the SOG?

    <p>A 9-1-1 call from an elevator reporting a malfunction but with no trapped individuals.</p> Signup and view all the answers

    What does the SOG suggest regarding the potential for altering the predetermined response procedure?

    <p>The SOG may be modified based on information received from NWCD or to expedite the response based on location and resources.</p> Signup and view all the answers

    Based on the SOG, what is the minimum information that NWCD is expected to gather during an elevator emergency call?

    <p>The nature of the emergency, the presence of medical needs, and the specific elevator involved.</p> Signup and view all the answers

    What is the primary response unit designated for elevator emergencies according to the SOG?

    <p>The district or closest engine company, responding directly to the incident.</p> Signup and view all the answers

    What is the significance of the 'Re-evaluation Date' mentioned in the SOG?

    <p>It signifies the date by which the SOG must be fully reviewed and potentially revised.</p> Signup and view all the answers

    Study Notes

    Hoffman Estates Fire Department Standard Operating Guidelines

    Response Guidelines for Elevator Emergencies

    • The purpose of this guideline is to provide standardized responses to elevator emergencies (ELEV) classified by Northwest Central Dispatch (NWCD).

    Policy

    • The Hoffman Estates Fire Department will follow this guideline, but it may be altered for a more appropriate response based on information from NWCD or to achieve a faster response based on location and/or status of fire department apparatus and personnel.

    Information Gathering

    • NWCD will attempt to gather the following information at the time of the original call for assistance:
      • If anyone needs medical assistance
      • The number of people needing assistance
      • The floor the elevator is stuck on
      • If there are multiple elevators in the building, which elevator is involved in the incident

    Procedure

    • For elevator emergencies, the district or closest engine will respond
    • If NWCD determines that someone needs medical assistance, the call will be re-classified as an Ambulance Request Code 1 (AMB)

    Definitions

    • An elevator emergency is defined as a report of:
      • A person stuck in an elevator
      • A 9-1-1 or 7-digit open line
      • An automated recording originating from an elevator with no voice contact

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    Description

    This quiz covers the standard operating guidelines for responding to elevator emergencies in Hoffman Estates, Illinois. It outlines the procedures for fire department personnel to follow in such situations.

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