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Hoffman Estates Fire Department Elevator Emergency Response

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Hoffman Estates Fire Department Elevator Emergency Response

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Questions and Answers

What is the primary objective of the Hoffman Estates Fire Department's 'Elevator Emergencies (ELEV)' Standard Operating Guideline (SOG)?

To provide a comprehensive list of equipment and personnel necessary for responding to elevator emergencies.

To establish a standardized and predetermined response protocol for elevator emergencies. (correct)

To ensure that the Hoffman Estates Fire Department maintains a consistent response time to all elevator emergencies.

To define the responsibilities of Northwest Central Dispatch (NWCD) in handling elevator emergencies.

In the event of an elevator emergency, what is the primary role of Northwest Central Dispatch (NWCD)?

To gather critical information from the caller, including the number of people trapped, their medical needs, and the elevator's location. (correct)

To immediately dispatch the nearest engine company to the scene.

To determine the severity of the emergency and classify it as an Ambulance Request Code 1 (AMB) if necessary.

To provide real-time updates on the status of the trapped individuals and the elevator's location.

According to the SOG, under what circumstances would an elevator emergency be reclassified as an Ambulance Request Code 1 (AMB)?

When there is a strong likelihood of a fire or other hazardous condition within the elevator.

When the fire department apparatus is already responding to a separate emergency.

When the trapped individuals report experiencing a medical emergency. (correct)

When the elevator is stuck for an extended period of time.

Which of the following scenarios would NOT be considered an 'Elevator Emergency' under the SOG?

A 9-1-1 call from an elevator reporting a malfunction but with no trapped individuals. Signup and view all the answers

What does the SOG suggest regarding the potential for altering the predetermined response procedure?

The SOG may be modified based on information received from NWCD or to expedite the response based on location and resources. Signup and view all the answers

Based on the SOG, what is the minimum information that NWCD is expected to gather during an elevator emergency call?

The nature of the emergency, the presence of medical needs, and the specific elevator involved. Signup and view all the answers

What is the primary response unit designated for elevator emergencies according to the SOG?

The district or closest engine company, responding directly to the incident. Signup and view all the answers

What is the significance of the 'Re-evaluation Date' mentioned in the SOG?

It signifies the date by which the SOG must be fully reviewed and potentially revised. Signup and view all the answers

Study Notes

Hoffman Estates Fire Department Standard Operating Guidelines

Response Guidelines for Elevator Emergencies

The purpose of this guideline is to provide standardized responses to elevator emergencies (ELEV) classified by Northwest Central Dispatch (NWCD).

Policy

The Hoffman Estates Fire Department will follow this guideline, but it may be altered for a more appropriate response based on information from NWCD or to achieve a faster response based on location and/or status of fire department apparatus and personnel.

Information Gathering

NWCD will attempt to gather the following information at the time of the original call for assistance:
- If anyone needs medical assistance
- The number of people needing assistance
- The floor the elevator is stuck on
- If there are multiple elevators in the building, which elevator is involved in the incident

Procedure

For elevator emergencies, the district or closest engine will respond
If NWCD determines that someone needs medical assistance, the call will be re-classified as an Ambulance Request Code 1 (AMB)

Definitions

An elevator emergency is defined as a report of:
- A person stuck in an elevator
- A 9-1-1 or 7-digit open line
- An automated recording originating from an elevator with no voice contact

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Description

This quiz covers the standard operating guidelines for responding to elevator emergencies in Hoffman Estates, Illinois. It outlines the procedures for fire department personnel to follow in such situations.