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Questions and Answers
Questions and Answers
Which historical figure is credited as the first hotel chain pioneer in the United States?
Which historical figure is credited as the first hotel chain pioneer in the United States?
- Ernest Henderson
- ITTI
- Ellsworth Statler (correct)
- Hilton
What type of accommodations led to the rise of seaport inns during the Industrial Revolution?
What type of accommodations led to the rise of seaport inns during the Industrial Revolution?
- Railways
- Public stagecoaches
- Spas
- Roadside hotels (correct)
Which famous hotel chain is now owned by the International Telephone and Telegraph Company (ITTI)?
Which famous hotel chain is now owned by the International Telephone and Telegraph Company (ITTI)?
- Hilton
- Sheraton (correct)
- Statler
- Fraunces Tavern
What type of accommodation was established due to the rapid development of railways in the 1820s and 1830s?
What type of accommodation was established due to the rapid development of railways in the 1820s and 1830s?
Which early form of transport led to the development of coach service by innkeepers to attract business?
Which early form of transport led to the development of coach service by innkeepers to attract business?
What type of organization currently runs youth hostels, according to the text?
What type of organization currently runs youth hostels, according to the text?
Which of the following is NOT a factor used in hotel classification, as per the text?
Which of the following is NOT a factor used in hotel classification, as per the text?
Which division in the Lodging Industry Organization recruits and administers policies and benefits?
Which division in the Lodging Industry Organization recruits and administers policies and benefits?
How are hotel ratings typically represented by independent guides?
How are hotel ratings typically represented by independent guides?
In the lodging industry, which division is responsible for protecting employees and guests?
In the lodging industry, which division is responsible for protecting employees and guests?
What are the different levels of rating scales used for hotel classifications?
What are the different levels of rating scales used for hotel classifications?
What was the reason for the development of resort hotels in the 1960s?
What was the reason for the development of resort hotels in the 1960s?
Which feature is typically associated with motels or motor hotels?
Which feature is typically associated with motels or motor hotels?
What is a key characteristic of pensions in the lodging industry?
What is a key characteristic of pensions in the lodging industry?
Which type of accommodation is designed specifically for vacation travelers and offers more amenities and recreation opportunities?
Which type of accommodation is designed specifically for vacation travelers and offers more amenities and recreation opportunities?
What is a common feature of Hilton International's overseas expansion in the hotel industry?
What is a common feature of Hilton International's overseas expansion in the hotel industry?
What is a distinguishing factor between hotel chains and pensions in the lodging industry?
What is a distinguishing factor between hotel chains and pensions in the lodging industry?
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Study Notes
Study Notes
History of Accommodations
- Early roadside inns developed due to improvements in European societies' security, making travel safer.
- The Industrial Revolution and the development of spas led to the rise of seaport inns.
- America's first hotels were seaport inns, with examples like Manhattan's Fraunces Tavern.
Development of Hotels
- The public stagecoach appeared in the mid-17th century, with coach service established by innkeepers to attract business.
- The rapid development of railways in the 1820s and 1830s led to the development of roadside hotels.
- The automobile industry led to the establishment of the motor hotel or motel.
- Advances in air transportation led to increased demand for more hotel space and specialized accommodations.
Hotel Chains
- Ellsworth Statler was the first hotel chain pioneer in the United States.
- Hilton Corporation is the most famous name in the history of deluxe hotels.
- The Sheraton chain, founded by Ernest Henderson, is now owned by the International Telephone and Telegraph Company (ITTI).
Youth Hostels
- The first youth hostel was conceived in 1909 by a German elementary school teacher.
- Over 2,000 youth hostels were established in Germany in 1930, and the first hostel in the U.S. was established in 1934.
Hotel Classification
- Hotels can be classified by location (center-city, suburban, airport, highway), guest type (commercial, conventions, resort), and price (economy, standard, first class, deluxe).
- Independent guides use stars, dots, and alphabetical indicators to rate hotels based on physical structure, furnishings, maintenance, housekeeping, and service.
Lodging Industry Organization
- The lodging industry is divided into seven major divisions: personnel, engineering and maintenance, accounting, security, food and beverage, marketing and sales, and room division.
- Each division has specific responsibilities, such as recruiting and administering policies, repairs and maintenance, financial activities, security, food and beverage service, and room management.
The Development of Resort Hotels
- The popularity of sun vacations in the 1960s led to the development of resort hotels.
- Resort hotels often feature additional amenities, such as glass-covered elevators, atrium lobbies, restaurants and bars, functional meeting rooms, and recreational opportunities.
Overseas Expansion of American Chains
- Hilton International opened its first hotel in San Juan, Puerto Rico in 1949, followed by several properties in other European countries.
Types of Accommodations
- Hotels can range from 10-room boarding houses to large buildings with multiple rooms, convention and meeting facilities, recreation facilities, 24-hour room service, restaurants, bars, and various entertainment options.
- Motels or motor hotels typically offer rooms and free parking, located along busy highways and catering to transient and cost-conscious travelers.
- Resort hotels are designed for vacation travelers, ranging from budget to luxury, and offer more amenities, shops, and recreation opportunities.
- Pensions are mostly family-owned accommodation facilities, known for their informal family atmosphere.
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