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Questions and Answers
What is the definition of quality management according to ISO 9000?
What is the definition of quality management according to ISO 9000?
Quality management is defined as 'coordinated activities to direct and control an organization with regard to quality.'
Who developed the method for statistical process control in the 1920s?
Who developed the method for statistical process control in the 1920s?
Shewhart developed the method for statistical process control.
During which decade did quality control methods begin to be applied in laboratories?
During which decade did quality control methods begin to be applied in laboratories?
Quality control methods began to be applied in laboratories in the 1940s.
Name one critical innovator in quality management, apart from Shewhart, and explain their contribution.
Name one critical innovator in quality management, apart from Shewhart, and explain their contribution.
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What recent work has been recognized in the field of quality management for reducing micro-scale errors in laboratories?
What recent work has been recognized in the field of quality management for reducing micro-scale errors in laboratories?
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Study Notes
Definition of Quality Management
- Quality management involves coordinated activities aimed at directing and controlling an organization with respect to quality.
- A quality system includes the organizational structure, resources, processes, and procedures needed to implement quality management.
Historical Context
- Quality management concepts originated in the 20th century, primarily emerging from manufacturing and shop processes.
- Initial focus was on product quality control.
Key Innovators and Contributions
- Walter Shewhart: Developed statistical process control methods in the 1920s, laying groundwork for laboratory quality control procedures.
- Quality control methods were first applied in laboratories in the 1940s.
- Arman Feigenbaum: Contributed to the broader understanding of quality management.
- Kaoru Ishikawa: Introduced the concept of quality circles and emphasized the importance of a holistic approach to quality.
- Genichi Taguchi: Known for methods to improve quality through design, focusing on reducing variance.
- Galvin: Recent contributions focused on micro-scale error reduction, which has significant implications for laboratory settings.
Conceptual Evolution
- Quality management is an evolving discipline with roots in early manufacturing practices.
- Continuous improvement and error reduction remain central to modern quality management in various fields, including laboratories.
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Description
Explore the key concepts and historical development of quality management in laboratory settings. This quiz covers definitions, principal innovators, and contributions, including insights into ISO 9000 and its impact on quality systems. Test your knowledge of the evolution and significance of quality management.
