History of Cruise Ships and Industry

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What was a notable feature of the RMS Queen Mary when it was launched in 1934?

It was the first liner to offer round-the-world cruises.

It was the first oil-fired cruise ship.

It had a crew-to-passenger ratio of less than 2:1. (correct)

It had the first onboard swimming pool.

Which cruise ship was converted to become a troop carrier during WWII?

SS America

MS Laconia

SS Normandie

RMS Queen Mary (correct)

What significant event in the late 1950s affected the liner market?

The airing of The Love Boat series.

The introduction of large cruise liners.

The expansion of the cruise industry in the UK.

The first transatlantic commercial jet-aircraft crossing. (correct)

In which decade did the cruise industry begin to recover significantly after the war?

1960s Signup and view all the answers

What concept was introduced with the Eagle-class vessels in 1999?

High levels of sophistication and economy of scale. Signup and view all the answers

Which cruise company aired the first TV commercial in 1984?

Carnival Cruises Signup and view all the answers

What percentage of total revenue did onboard revenue represent in 1979?

5% Signup and view all the answers

Which of the following was a characteristic of cruise companies in the 1970s?

1% of holidaymakers took cruise holidays. Signup and view all the answers

What significant event occurred in 1801 in the evolution of cruise ships?

The first practical steam-driven vessel went into service. Signup and view all the answers

Which company is known for establishing the first transatlantic steamship?

Peninsular Steam Navigation Company Signup and view all the answers

What demographic change in cruise passengers has prompted the introduction of solo cabins and activities?

An increase in solo travelers. Signup and view all the answers

How did World War II impact the cruising industry?

Cruise lines shifted to cargo services. Signup and view all the answers

What modern trend emphasizes the reduction of plastic waste during cruises?

Cruisers recycling and reducing single-use plastics. Signup and view all the answers

Which cruise line was originally founded for trading between England and the Iberian Peninsula?

P&O Cruises Signup and view all the answers

What is a characteristic feature of micro travel in today's cruise industry?

Bite-sized cruises over a three-to-five-day period. Signup and view all the answers

Which year marks the introduction of the first advertisement for a cruise around the Shetland Islands?

1835 Signup and view all the answers

What significant development occurred with the launch of the SS Ravenna in 1880?

It featured a 100 percent steel superstructure. Signup and view all the answers

In which year did Cunard introduce the Laconia and Franconia as custom-built cruise liners?

1912 Signup and view all the answers

Which ship is recognized as the first vessel built exclusively for luxury cruising?

Prinzessin Victoria Luise Signup and view all the answers

What trend in cruising did P&O Cruises begin in 1844?

The provision of leisure excursions. Signup and view all the answers

What effect did the sinking of the Titanic in 1912 have on cruise ships?

It led to the establishment of tighter safety regulations. Signup and view all the answers

During which period did 'booze cruises' become popular in the USA due to Prohibition?

1920–1933 Signup and view all the answers

What major change did the Ile de France introduce in 1927?

A shift to art-deco style decor. Signup and view all the answers

Which factor led to the halting of cruise ship productions in 1914?

The beginning of World War I. Signup and view all the answers

Study Notes

Course and Faculty Information

Polytechnic University of the Philippines
College of Tourism, Hospitality and Transportation Management
Department of Tourism and Transportation Management
Bachelor of Science in Tourism Management
TOUR 4073: Cruise Sales Management and Operation
MA. GAY M. TEOPENGCO and LIZBETTE R. VERGARA (Faculty Members)

Week 1

Introduction of course content, university mission and vision, college goals, department objectives, activities, plans, and programs.
Read: P.U.P. Student Handbook (www.pup.edu.ph) ([email protected])

Week 2: Introduction to Cruise Industry

Topics discussed: Overview of the cruise industry, Industry trends, Background/history of cruising, Language of cruising/Industry terminology.
At the end of the discussion, learners will be able to: Explain the nature of cruise industry and its operation, Acquaint students with the common nautical/maritime terms used to describe and operate a ship, Discuss the evolution of the cruising industry.
The cruise industry is an example of globalization, with diverse personnel, destinations, and clientele.
It has significant economic, legal, environmental, and social implications.
The industry generates many jobs across various sectors, including manufacturing, services (travel, finance), and more.
Throughout history, cruise lines have adapted to guest desires by introducing new destinations, ship designs, amenities, and activities.
Ships today are highly innovative with onboard features to meet diverse needs.

Environmental Sustainability

Innovation is a top priority for cruise lines.
Technologies like LNG (Liquified Natural Gas) are being used to reduce emissions and improve efficiency.
Exhaust Gas Cleaning Systems (ECGS) are aimed at reducing sulfur oxide emissions, and particulate matter.
Advanced wastewater treatment systems exceed shoreside treatment standards.
Shore-side power is increasingly used to reduce emissions while docked.

Destination Stewardship

Cruise lines emphasize responsible tourism.
Partnerships with local governments, efforts to manage visitor flows, and implementation of higher tourism standards are key.
Staggered arrivals/departures are being considered, Shore excursions are being diversified, Shore power is becoming more common.

Cruise and Stay

Cruise passengers frequently extend their stay at embarkation/debarkation ports.
More than 80% of cruise passengers actively recycle and reduce their use of single-use plastics, including plastic straws.

Lone Cruisers and Micro Travel

Cruise lines cater to solo travelers with studio cabins, friendly activities, and elimination of single supplements.
Short cruises (3-5 days) for travelers seeking bite-sized experiences are also popular

Timeline of Cruise Ship Evolution (various years)

Key events in the history of cruise ships like the tug Charlotte Dundas, the first ship to utilize electric lights are highlighted, and the development of various companies such as (P&O).

The Language of Cruising

Key terminology in the shipping and cruise industry is defined such as aboard, about, aft, all hands, alleyway, anchor.
More detailed definitions like atrium, at-sea day, beam, berth, bow, bridge, bulkhead, buoy, for cabin, course, cruise documents, cruise line, cruise ship.
Additionally, deck plan, deck, disembark, dock, draft, dry dock, embark, even keel, fathom, forward, free port, galley, gangway, GRT, gun port, helm, hold, hull, inside cabin, keel, knot, latitude, leeward, Lido deck, longitude, maiden voyage, mess, midship, moor, muster drill, muster station, nautical mile, open seating, overboard, pier, pitch, port, porthole etc,

Week 3: The Elements of Cruising

Definition of cruise, Nature of the business, Diversity of markets
Analyze the nature of the cruise industry, distinguish the different elements in the operation of a cruise ship and identify the factors that categorize cruise business as an industry.
Cruise is described as a vacation by boat, with a focus on travel, pleasure, and recreation, exceeding two overnight stays.
Cruise business is linked to tourism; 32 million passengers are expected on cruise ships in 2020.

Week 4-5: Working Onboard

Roles and responsibilities on cruise ships (officers, crew, and staff), Shipboard culture, Management of Hotel Services on Cruise, Recruitment practices.
Describe the shipboard culture; differentiate the roles of staff and crew; classify the services provided onboard the cruise; and describe the shipboard culture.

Week 6-7: Guest Services

Internal and external factors influencing guest services, Guest service systems for cruise lines, Profiles and specific needs of cruise guests
Classify cruise passengers, analyze factors affecting guest service and behavior, manage guest care.
Quality guest service are very important for cruise lines, meeting guest needs for a successful and memorable trip.

Week 8-9: Maritime Issues and Legislation

Legal environment, Ship's registration, Safety of life at sea, Maritime pollution and security.
Review the legal aspects of cruise ship operations, analyze the advantages and disadvantages of open and closed cruise registration.
Focuses on legal frameworks and industry standards for ship operation.

Other Information (Assesments, Activities, etc.)

There are several assessments and activities throughout the course.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

Test your knowledge on the history and evolution of cruise ships from their early days to the modern industry. This quiz covers significant events, key features, and notable companies that shaped cruising. Dive into various aspects including their impact during WWII and evolving passenger demographics.