Podcast
Questions and Answers
Which technology is NOT mentioned as having an impact on the sport industry?
Which technology is NOT mentioned as having an impact on the sport industry?
What is the primary purpose of social media in the context of sports?
What is the primary purpose of social media in the context of sports?
Which of the following is an example of economies of scope?
Which of the following is an example of economies of scope?
What is the role of sport managers in relation to ethics?
What is the role of sport managers in relation to ethics?
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What do organizations need to contend with in order to achieve their goals?
What do organizations need to contend with in order to achieve their goals?
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Which of the following best describes a 'social entity' in the context of an organization?
Which of the following best describes a 'social entity' in the context of an organization?
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Which aspect of the organizational environment involves direct effects on daily operations?
Which aspect of the organizational environment involves direct effects on daily operations?
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What constitutes the general environment in organizational context?
What constitutes the general environment in organizational context?
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What is a primary characteristic of the entrepreneurial stage in the organizational life cycle?
What is a primary characteristic of the entrepreneurial stage in the organizational life cycle?
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Which type of innovation is characterized by breaking unwritten industry rules?
Which type of innovation is characterized by breaking unwritten industry rules?
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What is the primary need during the formalization stage of the organizational life cycle?
What is the primary need during the formalization stage of the organizational life cycle?
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Which of the following does NOT represent a source of innovation?
Which of the following does NOT represent a source of innovation?
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What does the contextualist approach to change emphasize?
What does the contextualist approach to change emphasize?
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What issue is typically faced by organizations in the collectivity stage?
What issue is typically faced by organizations in the collectivity stage?
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What is a common characteristic of incremental innovations?
What is a common characteristic of incremental innovations?
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What is a characteristic of organizational culture?
What is a characteristic of organizational culture?
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What is a key logistical challenge in organizing sport events historically?
What is a key logistical challenge in organizing sport events historically?
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Which of the following is NOT a responsibility of sport administrators?
Which of the following is NOT a responsibility of sport administrators?
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How can the attractiveness of a sporting event be increased according to the content?
How can the attractiveness of a sporting event be increased according to the content?
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What is one type of sport mentioned that reflects commodification in the sport industry?
What is one type of sport mentioned that reflects commodification in the sport industry?
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Which sector is NOT one of the three identified categories in the CSM Sport Industry Sectors Model?
Which sector is NOT one of the three identified categories in the CSM Sport Industry Sectors Model?
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What does an industry segment in sports combine?
What does an industry segment in sports combine?
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Which model aids in understanding relationships within the promotion segment of the sports industry?
Which model aids in understanding relationships within the promotion segment of the sports industry?
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What role do nonprofit organizations play in the sport industry?
What role do nonprofit organizations play in the sport industry?
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What is essential for effectively addressing a problem in an organization?
What is essential for effectively addressing a problem in an organization?
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Which of the following best describes the distinction between surface and deep diversity?
Which of the following best describes the distinction between surface and deep diversity?
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What is a challenge organizations face in developing diversity?
What is a challenge organizations face in developing diversity?
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How has the NFL's operating revenue changed from 2005 to 2015?
How has the NFL's operating revenue changed from 2005 to 2015?
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What contributes significantly to the financial challenges faced by collegiate athletics?
What contributes significantly to the financial challenges faced by collegiate athletics?
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What is the formula for profitability in a sports organization?
What is the formula for profitability in a sports organization?
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What factor has caused revenue generation in sports teams to fluctuate?
What factor has caused revenue generation in sports teams to fluctuate?
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What is a key issue in controlling spending for sports teams?
What is a key issue in controlling spending for sports teams?
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What is the primary responsibility of the Executive Director in event management?
What is the primary responsibility of the Executive Director in event management?
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Which role focuses on the execution of the event plan?
Which role focuses on the execution of the event plan?
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What is a critical function of the Security Coordinator during an event?
What is a critical function of the Security Coordinator during an event?
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Which division manager is responsible for media relations?
Which division manager is responsible for media relations?
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Who is responsible for recruiting, hiring, and directing personnel under their division?
Who is responsible for recruiting, hiring, and directing personnel under their division?
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What should a successful event management plan address?
What should a successful event management plan address?
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What is a key expectation of the Operations Division Manager in terms of interdepartmental interaction?
What is a key expectation of the Operations Division Manager in terms of interdepartmental interaction?
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What is a crucial element that the Security Coordinator must ensure during an event?
What is a crucial element that the Security Coordinator must ensure during an event?
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Study Notes
History of Sport
- Evidence of physical competitions witnessed by onlookers dates back to 7000 BCE.
- Early linking of ritualized warfare, physical activity, and entertainment required the consideration of logistical challenges to bring large groups together to witness competition.
Facets of Sport Administration
- Managing the event: Determining the location and logistics.
- Promoting the event: Reaching audiences and generating interest.
- Attracting high-level athletes: This can increase event ticket prices.
- Utilizing technology: Enhancing the fan experience through various technological aspects.
Nature and Scope of Sport Industry
- The sport industry can be conceptualized in several ways to identify opportunities for commodification.
- Types of sport: Traditional, new/emerging, and reformulated sports.
- Settings for sport activities: Single (e.g., NHL), multi (e.g., IOC), college, media, sponsors, professional services, facilities, manufacturers/retailers, events/meetings/trade shows.
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Sport industry segments:
- Sport Production
- Sport Promotion
- Sport Performance
Contemporary Sport Management Sport Industry Sectors Model (CSM)
- Identifies three organizational categories (sectors): public-government based units, non-profit, and commercial.
- The commercial sector aims to generate profit.
- Central to the creation and production of sport products, services, programs, and facilities.
Technology in Sport
- Technology has been rapidly developing and impacting the sport industry, creating new areas of opportunity.
- Artificial Intelligence: Chatbots for fan inquiries, automated journalism, and smart ticketing.
- Virtual reality: Fan experiences and athlete training applications.
- Social Media: E-commerce applications, spectator interactivity.
- Other technologies: WiFi, massive video boards, high-definition and 3D technologies.
- Benefits: Improved safety, care, and training for athletes.
Ethics and Social Responsibility in Sport
- Sport managers must be accountable for eliminating illegal and immoral incidents in the sport industry.
- Understanding of ethical principles and moral psychology is crucial for addressing complex issues in sport management.
Globalization of Sport
- Sport has experienced increased globalization due to several factors, including:
- Increased media coverage
- Technological advancements
- Economic factors
- Greater participation in sport in numerous regions
Organization
- Defined as a social entity created to coordinate individual efforts to achieve a shared goal.
- Benefits: Economies of scale (mass production savings) and economies of scope (savings from producing multiple products/services).
- Process: Inputs → Transformations → Outputs.
Organizational Environment
- Organizations must contend with uncertainties within the external environment.
- General Environment: Influences the organization without directly affecting daily operations.
- Specific Environment: Directly impacts the organization's day-to-day activities.
Organizational Life Cycle
- Also known as the "model of organizational growth."
- Four stages of growth, each punctuated by a crisis:
- Entrepreneurial: Vision of the founder.
- Collectivity: Reaffirmation of goals and structure.
- Formalization: Rules and procedures established.
- Elaboration: Collaboration and management focus.
Contextualist Approach to Change
- Change within organizations is a gradual process that considers three elements:
- Content: What has changed?
- Context: Why did the change occur (internal and external factors)?
- Process: How did the change occur?
Innovation
- Organizational change can involve innovation.
- Product innovation: Creating new designs and products.
- Process innovation: Improving organizational process effectiveness and efficiency.
- Management of innovation can be challenging due to potential resistance and resource limitations.
Radical and Incremental Innovation
- Radical innovation: Breaks industry norms, highly disruptive, often driven by technological change.
- Incremental innovation: Small and evolutionary, adds value, often more common than radical innovation.
Sources of Innovation
- Unintended: Unexpected discoveries or outcomes.
- Incongruity: Differences between perceived and actual reality.
- Process needs: Requirement for improving existing processes.
- Industry and market changes: Responding to shifts in the industry or market.
- Demographic changes: Adapting to changing demographics.
- New knowledge: Emerging findings or advancements.
Organizational Culture
- Patterns of assumptions developed by a group to address internal integration and external adaptation challenges.
Decision-Making Process
- Defining and framing the problem: Understanding all facets of the issue.
- Identifying decision criteria: Factors like timeframe, past resistance, and stakeholder impact.
- Developing and evaluating alternatives: Identifying possible solutions.
- Selecting an alternative: Choosing the most suitable solution.
- Implementing the alternative: Enacting the chosen solution.
- Evaluating the decision: Assessing the decision's effectiveness.
Organizational Diversity
- The presence of socially meaningful differences within a group.
- Benefits: A diverse workforce can represent the broader public, better understand diverse consumer needs, and provide improved products/services.
- Types of diversity: Surface (visible, easily noticed) and deep (values, beliefs, experiences, expectations).
Development of Diversity
- Leaders must create a culture that values diversity and incorporates it into daily operations.
- Organizations typically progress along a continuum in fostering diversity.
Finance & Economics in the Sport Industry
- The sport industry's diversity makes measuring its economic size challenging.
- Global industry value estimates: Range from US$151 billion to US$1.5 trillion.
Current Financial Situation of U.S. Professional Sports
- Growth: Revenues have increased significantly in major men's professional sports leagues.
- Challenges: Revenue disparities between teams, economic fluctuations impacting discretionary spending, and inflation.
- Profitability formula: Profit = Total Revenue - Total Costs.
- Factors driving costs: Team payroll, travel, coaching and staff salaries, venue expenses.
Current Financial Situation of U.S. Collegiate Athletics
- Costs are significant, but revenue sources are limited.
- Cost drivers: Team payroll, facilities, travel, and coaching salaries.
Event Management Personnel
- Event management positions vary, but some common roles include:
- Executive Director: Overall event administrator with responsibility for operational and strategic planning, budgets, and problem-solving.
- Operations Division Manager: Responsible for plan execution, defining roles, and coordinating divisions.
- Public Relations, Marketing, and Hospitality Division Managers: Managing policies, procedures, and personnel related to these areas.
- Security Coordinator: Ensuring event safety and security, interacting with agencies, and developing emergency plans.
Event Management Plan Steps
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Six Basic Steps:
- Define the event.
- Determine the event objectives.
- Develop an event budget.
- Create an event timeline.
- Generate a marketing plan.
- Host the event.
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Description
Explore the evolution of sport from ancient competitions to modern-day administration. This quiz delves into the logistical, promotional, and technological aspects of managing sports events and industry. Test your knowledge on the various facets and opportunities within the sport industry.