Historical Approach to Contemporary Retail Change Quiz

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Questions and Answers

Which theory is based on adaptive Darwinism?

  • Theory of natural selection in retailing
  • Model of structural change in retail systems
  • Accordion Theory
  • Theory of environmental determinism (correct)

Which approach does the text suggest for understanding contemporary retail change?

  • Adaptive Darwinism
  • Accordion Theory
  • Environmental determinism
  • Historical approach (correct)

What does Bucklin's model claim?

  • Retail changes are driven by natural selection
  • The level of retail specialization is a function of environmental economics (correct)
  • Retail changes are determined by environmental factors
  • Retail changes can be explained by normal and disruptive competition

Which theory explains retail changes using Schumpeter's two main types of competition?

<p>Bliss's theory (B)</p> Signup and view all the answers

What is the most popular tool used to determine quality assurance, according to the text?

<p>Shewhart Cycle (C)</p> Signup and view all the answers

What are the four steps of the Shewhart Cycle, as mentioned in the text?

<p>Plan, Do, Check, Act (D)</p> Signup and view all the answers

What is the Retail Sales report and why is it important?

<p>A report on consumer spending, important as an indicator of the US GDP. (C)</p> Signup and view all the answers

What is the core concept of Customer Service in a retail establishment?

<p>Offering a combination of acts and elements to fulfill consumer needs and desires. (D)</p> Signup and view all the answers

Why are discount stores mentioned in the text?

<p>To highlight the broad range of products they offer despite their name. (A)</p> Signup and view all the answers

What is one way that retailers are different from manufacturing companies?

<p>Retailers focus more on consumer satisfaction than product quality. (A)</p> Signup and view all the answers

What is the significance of the Evolution of Retail Management mentioned in the text?

<p>It emphasizes the increasing complexity and sophistication of managing retail businesses. (D)</p> Signup and view all the answers

Why have past studies focused on explanations for how retail organizations grow and succeed?

<p>To examine changes in consumer preferences and shopping habits over time. (C)</p> Signup and view all the answers

According to the Accordion Theory, what does the contraction of the merchandise offering represent?

<p>The narrowing of the assortment within each merchandise category (D)</p> Signup and view all the answers

Which of the following is a key element of the Three-Wheel Retailing theory proposed by Izraeli?

<p>The conflict between conventional stores, low order innovators, and high order stores drives retail change (C)</p> Signup and view all the answers

What is the key argument of the Wheel of Retailing theory proposed by McNair?

<p>Retailers always enter the market as low price, low service and low margin operators and eventually trade up (B)</p> Signup and view all the answers

What is the key contribution of the Historical Approach to studying retail change, as described in the text?

<p>It attempts to develop a synthetic approach by using marketing models to explain retail change (D)</p> Signup and view all the answers

According to the Accordion Theory, what is the general pattern of retail change in merchandise offerings?

<p>Retailers alternate between serving consumers predominantly with &quot;general&quot; shops and &quot;specialty&quot; shops (B)</p> Signup and view all the answers

What is the key insight of the Three-Wheel Retailing theory proposed by Izraeli?

<p>Retail change is driven by the conflict between conventional stores, low order innovators, and high order stores (D)</p> Signup and view all the answers

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