Hiring Employees For a Business

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Questions and Answers

What does an effective selection process in hiring aim to achieve?

  • Hiring people with the right skills for the right job (correct)
  • Hiring people who demand the lowest salaries
  • Hiring people who are readily available
  • Hiring people who are friends or relatives of current employees

Why is establishing a need important in the hiring process?

  • To establish the actual need for a new employee (correct)
  • To increase the number of employees
  • To create job security for current employees
  • To determine the budget for hiring

What is the purpose of a job description?

  • To outline the company's mission statement
  • To define the duties and responsibilities of a job (correct)
  • To list employee benefits
  • To describe the company's history

What does internal recruitment involve?

<p>Looking within the organization to fill open positions (A)</p>
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What is the primary benefit of using current employees as a recruiting tool?

<p>They can show others that the company is a good place to work (A)</p>
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What is the role of an employment agency in the hiring process?

<p>To recruit, evaluate, and help people prepare for jobs (D)</p>
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What is the first step once applications are received?

<p>Application Review (D)</p>
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What is the purpose of application review in processing job applications?

<p>To eliminate those who do not meet minimum qualifications (C)</p>
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What aspect of an applicant is verified during the 'screening' stage?

<p>Education and employment history (A)</p>
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What is the main goal of testing in the context of processing applications?

<p>To verify specific knowledge, skills, and abilities (D)</p>
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What is the purpose of a face-to-face interview in the hiring process?

<p>To learn more about an applicant than a resume can provide (D)</p>
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What does a promotion typically include?

<p>More pay, prestige, and benefits (A)</p>
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What is a 'transfer' of an employee?

<p>Assignment to another job with the same level of responsibility (D)</p>
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Why is employee turnover important for a business?

<p>It indicates the need to train new employees (D)</p>
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What is the main purpose of exit interviews?

<p>To determine the reasons why employees are leaving (B)</p>
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Flashcards

Job Description

A written account of the duties and responsibilities of a job.

Job Specification

A document outlining the qualifications, skills, and experience required for a job.

Promotion

Advancement of an employee to a position with greater authority, responsibility, and usually higher pay.

Transfer

The assignment of an employee to another job in the company, usually with similar responsibilities and pay.

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Discharge

Termination of employment due to inappropriate work behavior or violation of company policies.

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Layoff

Temporary or permanent reduction of a company's workforce.

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Employee Turnover

The rate at which employees leave a company over a period of time.

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Exit Interview

An interview conducted with an employee who is leaving the company to gather feedback.

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Internal Recruitment

Looking within the organization to find employees to fill open positions.

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External Recruitment

Seeking new employees from outside the organization.

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Application Review

Reviewing applications to eliminate candidates who do not meet minimum qualifications.

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Screening

Verifying critical applicant information such as education and employment history.

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Testing

Evaluating an applicant's knowledge, skills, and abilities through tests.

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Face to Face Interview

Presenting an opportunity to learn more about an applicant than can be determined by looking at a resume or application

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Selection & Background Check

Comparing information gathered through the selection process with the job requirements.

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Study Notes

  • Hiring employees is important for every business
  • Effectively selecting and hiring the right people avoids high training costs and poor performance
  • Recruiting and hiring is an ongoing process for many companies

Establishing A Need

  • Establish the need for a new employee due to employees leaving, being promoted, retiring, or the creation of new roles
  • HR needs accurate information about the position to hire a qualified person
  • HR uses job descriptions and job specifications to find the best applicant
  • Job descriptions define job duties and responsibilities
  • Job specifications describe worker qualifications and needed skills

Recruiting Applicants

  • An effective recruitment process yields appropriately qualified applicants
  • Internal recruitment fills positions with existing employees
  • External recruitment seeks new employees from outside the company
  • Common external recruitment resources: current employees, onsite applications, the internet, employment agencies, and advertising

Current Employees and Onsite Applications

  • Current employees can show others that a company is a good place to work
  • Onsite applications used to be the most popular application method
  • Companies prefer online applications today
  • Some companies still accept onsite applications to help with future job openings

The Internet

  • The internet is a popular resource for recruiting personnel
  • Popular websites include Indeed, Monster, LinkedIn, and Jobs
  • These websites help people from around the nation and world find available jobs
  • A main function of these websites is to have resumes ready for applicants to upload

Employment Agencies

  • They actively recruit, evaluate, and help people prepare for and locate jobs
  • People may be hired by an employment agency and then hired by the company, making it a good "stepping stone"

Advertising

  • It is a commonly used method of attracting job applicants
  • Companies use local media, newspaper, television, and radio

Processing Applications

  • Applications go through a process to determine the best applicant
  • The steps include: application review, screening, testing, interviewing, selection, background check, and job introduction

Application Review

  • Each applicant is reviewed to eliminate those who do not meet minimum qualifications
  • Qualifications come from the job description and specification
  • They include: level of education, previous employment experience, specific training, certifications, or licenses

Screening and Testing

  • Critical applicant information, such as education and employment history, is verified
  • Testing assesses if an applicant meets the standards for required knowledge, skills, and abilities

Interviewing and Selection

  • Face-to-face interviews provide more information about the applicant, compared to a resume or application -In interviews they ask questions related to the applicant’s qualifications and potential
  • Comparing information gathered in the selection process with job requirements to make a final decision
  • Some companies base offers on conditions such as a drug test

Job Introduction

  • HR helps a new employee with paperwork and reviews employment requirements and benefits
  • New hires receive onboarding training to become familiar with day-to-day operations and procedures

Changes in Employment Status

  • Changes in employment status happen in many different ways

Promotions

  • Promotions advance an employee to a position with more authority and responsibility
  • It usually includes more pay, prestige, benefits, and responsibility
  • Promotions are best because the employees are already trained

Transfers

  • Transfers assign an employee to another job with the same level of responsibility and authority
  • It is sometimes called a lateral move

Discharges

  • Discharges release someone from the company due to inappropriate work behavior
  • Careful procedures ensure the reasons for discharge are a clear violation of communicated company rules and policies

Layoffs

  • Layoffs reduce a company’s workforce temporarily or permanently
  • Employees may be called back when jobs are available again

Employee Turnover

  • The rate of turnover is important because losing experienced employees means new employees must be hired and trained
  • New employees are not as experienced or productive as former employees
  • A company with a high employee turnover ratio is not a good company to work for

Exit Interviews

  • Whenever an employee leaves, managers should be interested in the reasons why
  • Companies use exit interviews to improve the workplace environment and to improve employee turnover
  • Exit interviews should be carefully planned out with the exact questions ready to go

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