Podcast
Questions and Answers
What does an effective selection process in hiring aim to achieve?
What does an effective selection process in hiring aim to achieve?
- Hiring people with the right skills for the right job (correct)
- Hiring people who demand the lowest salaries
- Hiring people who are readily available
- Hiring people who are friends or relatives of current employees
Why is establishing a need important in the hiring process?
Why is establishing a need important in the hiring process?
- To establish the actual need for a new employee (correct)
- To increase the number of employees
- To create job security for current employees
- To determine the budget for hiring
What is the purpose of a job description?
What is the purpose of a job description?
- To outline the company's mission statement
- To define the duties and responsibilities of a job (correct)
- To list employee benefits
- To describe the company's history
What does internal recruitment involve?
What does internal recruitment involve?
What is the primary benefit of using current employees as a recruiting tool?
What is the primary benefit of using current employees as a recruiting tool?
What is the role of an employment agency in the hiring process?
What is the role of an employment agency in the hiring process?
What is the first step once applications are received?
What is the first step once applications are received?
What is the purpose of application review in processing job applications?
What is the purpose of application review in processing job applications?
What aspect of an applicant is verified during the 'screening' stage?
What aspect of an applicant is verified during the 'screening' stage?
What is the main goal of testing in the context of processing applications?
What is the main goal of testing in the context of processing applications?
What is the purpose of a face-to-face interview in the hiring process?
What is the purpose of a face-to-face interview in the hiring process?
What does a promotion typically include?
What does a promotion typically include?
What is a 'transfer' of an employee?
What is a 'transfer' of an employee?
Why is employee turnover important for a business?
Why is employee turnover important for a business?
What is the main purpose of exit interviews?
What is the main purpose of exit interviews?
Flashcards
Job Description
Job Description
A written account of the duties and responsibilities of a job.
Job Specification
Job Specification
A document outlining the qualifications, skills, and experience required for a job.
Promotion
Promotion
Advancement of an employee to a position with greater authority, responsibility, and usually higher pay.
Transfer
Transfer
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Discharge
Discharge
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Layoff
Layoff
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Employee Turnover
Employee Turnover
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Exit Interview
Exit Interview
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Internal Recruitment
Internal Recruitment
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External Recruitment
External Recruitment
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Application Review
Application Review
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Screening
Screening
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Testing
Testing
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Face to Face Interview
Face to Face Interview
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Selection & Background Check
Selection & Background Check
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Study Notes
- Hiring employees is important for every business
- Effectively selecting and hiring the right people avoids high training costs and poor performance
- Recruiting and hiring is an ongoing process for many companies
Establishing A Need
- Establish the need for a new employee due to employees leaving, being promoted, retiring, or the creation of new roles
- HR needs accurate information about the position to hire a qualified person
- HR uses job descriptions and job specifications to find the best applicant
- Job descriptions define job duties and responsibilities
- Job specifications describe worker qualifications and needed skills
Recruiting Applicants
- An effective recruitment process yields appropriately qualified applicants
- Internal recruitment fills positions with existing employees
- External recruitment seeks new employees from outside the company
- Common external recruitment resources: current employees, onsite applications, the internet, employment agencies, and advertising
Current Employees and Onsite Applications
- Current employees can show others that a company is a good place to work
- Onsite applications used to be the most popular application method
- Companies prefer online applications today
- Some companies still accept onsite applications to help with future job openings
The Internet
- The internet is a popular resource for recruiting personnel
- Popular websites include Indeed, Monster, LinkedIn, and Jobs
- These websites help people from around the nation and world find available jobs
- A main function of these websites is to have resumes ready for applicants to upload
Employment Agencies
- They actively recruit, evaluate, and help people prepare for and locate jobs
- People may be hired by an employment agency and then hired by the company, making it a good "stepping stone"
Advertising
- It is a commonly used method of attracting job applicants
- Companies use local media, newspaper, television, and radio
Processing Applications
- Applications go through a process to determine the best applicant
- The steps include: application review, screening, testing, interviewing, selection, background check, and job introduction
Application Review
- Each applicant is reviewed to eliminate those who do not meet minimum qualifications
- Qualifications come from the job description and specification
- They include: level of education, previous employment experience, specific training, certifications, or licenses
Screening and Testing
- Critical applicant information, such as education and employment history, is verified
- Testing assesses if an applicant meets the standards for required knowledge, skills, and abilities
Interviewing and Selection
- Face-to-face interviews provide more information about the applicant, compared to a resume or application -In interviews they ask questions related to the applicant’s qualifications and potential
- Comparing information gathered in the selection process with job requirements to make a final decision
- Some companies base offers on conditions such as a drug test
Job Introduction
- HR helps a new employee with paperwork and reviews employment requirements and benefits
- New hires receive onboarding training to become familiar with day-to-day operations and procedures
Changes in Employment Status
- Changes in employment status happen in many different ways
Promotions
- Promotions advance an employee to a position with more authority and responsibility
- It usually includes more pay, prestige, benefits, and responsibility
- Promotions are best because the employees are already trained
Transfers
- Transfers assign an employee to another job with the same level of responsibility and authority
- It is sometimes called a lateral move
Discharges
- Discharges release someone from the company due to inappropriate work behavior
- Careful procedures ensure the reasons for discharge are a clear violation of communicated company rules and policies
Layoffs
- Layoffs reduce a company’s workforce temporarily or permanently
- Employees may be called back when jobs are available again
Employee Turnover
- The rate of turnover is important because losing experienced employees means new employees must be hired and trained
- New employees are not as experienced or productive as former employees
- A company with a high employee turnover ratio is not a good company to work for
Exit Interviews
- Whenever an employee leaves, managers should be interested in the reasons why
- Companies use exit interviews to improve the workplace environment and to improve employee turnover
- Exit interviews should be carefully planned out with the exact questions ready to go
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