Henri Fayol's Principles of Management

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Questions and Answers

Which nationality was Henri Fayol?

  • British
  • French (correct)
  • German
  • American

What does 'Division of Work' in management refer to?

  • Rotating employees between different jobs.
  • Distributing work evenly across departments.
  • Allowing employees to choose their own tasks.
  • Dividing tasks into smaller, specialized activities. (correct)

In the context of management, what is 'Authority'?

  • The power to give orders and exact obedience. (correct)
  • The knowledge of industry regulations.
  • The ability to influence colleagues.
  • The skill to delegate tasks effectively.

Why is 'Discipline' important in an organization?

<p>To ensure employees follow the rules and regulations. (B)</p> Signup and view all the answers

What does 'Unity of Command' mean?

<p>Each worker should report to only one manager. (D)</p> Signup and view all the answers

What is the focus of 'Unity of Direction'?

<p>Ensuring all efforts align towards a common objective. (C)</p> Signup and view all the answers

Why should individual interests be subordinated to the 'General Interests'?

<p>To prioritize the needs of the organization as a whole. (D)</p> Signup and view all the answers

What factors should be considered when determining 'Remuneration' for workers?

<p>Variables like cost of living, business conditions, and success. (D)</p> Signup and view all the answers

What does 'Centralization' refer to in management?

<p>Lowering the importance of the subordinate role. (C)</p> Signup and view all the answers

What is 'Scalar Chain' in an organization?

<p>A direct line of authority from top to bottom. (B)</p> Signup and view all the answers

What does 'Order' refer to in the context of management principles?

<p>Having everything and everyone in their proper place. (B)</p> Signup and view all the answers

What does 'Equity' primarily aim to achieve in the workplace?

<p>Treating all employees as equally as possible. (B)</p> Signup and view all the answers

Why is 'Stability of Personnel' important for management?

<p>To reduce recruitment and selection costs. (B)</p> Signup and view all the answers

What does 'Initiative' refer to in management?

<p>Encouraging worker initiative and self-direction. (C)</p> Signup and view all the answers

What is the main idea behind 'Esprit de Corps'?

<p>Encouraging harmony and good feelings among employees. (D)</p> Signup and view all the answers

Which of the following describes 'work specialization'?

<p>Employees focus on specific, well-defined tasks. (D)</p> Signup and view all the answers

According to Fayol, penalties in the workplace should be applied to:

<p>Encourage the common effort of workers (B)</p> Signup and view all the answers

According to Fayol, what is the best way to use the human resources of an organization?

<p>Work specialization (A)</p> Signup and view all the answers

According to Fayol, what is naturally associated with authority?

<p>Responsibility (D)</p> Signup and view all the answers

According to Fayol, what does centralization do?

<p>Lower the importance of the subordinate role (D)</p> Signup and view all the answers

Flashcards

Division of Work

Dividing work into specialized tasks to improve efficiency and focus.

Authority & Responsibility

The right to give orders and the power to ensure obedience, coupled with accountability.

Discipline

Following rules and regulations with fairly applied penalties to encourage common effort.

Unity of Command

Workers should receive orders from only one manager to avoid confusion.

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Unity of Direction

The entire organization moving towards a common objective with a single plan.

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Subordination of Individual Interests

Organizational interests should take precedence over individual interests.

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Remuneration

Fair compensation considering cost of living, skills, and business conditions.

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Centralization

The degree to which decision-making is concentrated at a single point in the organization.

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Scalar Chain

The line of authority from top management to the lowest ranks.

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Order

Efficiency and coordination by having everything in its place.

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Equity

Treating employees as fairly as possible with kindness and justice.

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Stability of Personnel

Giving priority to retaining productive employees.

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Initiative

Encouraging worker initiative and self-direction.

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Esprit de Corps

Promoting harmony and general good feelings among employees.

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Study Notes

  • Henri Fayol was French and worked in a French mining company.
  • In 1925 a work of Henri Fayol was created

Division of Work

  • Work should be divided among individuals and groups.
  • Effort and attention should be focused on special portions of tasks.
  • Fayol presented work specialization as the best way to use human resources.
  • Specialization allows individuals to build experience and improve skills, increasing productivity.

Authority

  • Authority and responsibility are closely related.
  • Authority is the right to give orders and the power to exact obedience.
  • Responsibility accounts for accountability and is naturally associated with authority.
  • Whoever assumes authority also assumes responsibility.

Discipline

  • Adherence to rules and regulations is crucial.
  • Successful organizations require the common effort of workers.
  • Penalties should be judiciously applied to encourage common effort.
  • Employees must obey orders if management provides good leadership.

Unity of Command

  • Workers should receive orders from only one manager.
  • Subordinates should have a single boss.
  • Each worker should have only one boss to avoid conflicting lines of command.

Unity of Direction

  • The entire organization should move toward a common objective in a common direction.
  • People in similar activities must have the same objectives in a single plan is essential for unity and coordination.
  • Unity of command requires unity of direction, but unity of direction does not necessarily flow from unity of command.

Subordination of Individual Interests to the General Interests

  • The interests of one person should not take priority over the interests of the organization as a whole.

Remuneration

  • Many variables, such as cost of living, supply of qualified personnel, general business conditions, and business success, should be considered when determining a worker's pay rate.
  • Payment is an important motivator.
  • No perfect system exists because analysis of a number of possibilities, such as pay, must be achieved.

Centralization

  • Centralization lowers the importance of the subordinate role.
  • Decentralization increases the importance of the subordinate role.
  • The degree of centralization or decentralization depends on the specific organization in which the manager works.

Scalar Chain

  • Managers in hierarchies are part of a chain like authority scale.
  • Each manager, from first-line supervisor to president, possesses certain amount of authority.
  • The President possesses the most authority, while the first-line supervisor possesses the least.
  • Lower-level managers should keep upper-level managers informed of their work activities.
  • The existence of and adherence to a scalar chain are necessary for organizational success.

Order

  • For efficiency and coordination, all materials and people for specific work should be treated equally.
  • Everyone and everything should be in its place.
  • Both material and social order are necessary.
  • Material order minimizes time wasting and useless handling of materials; social order is achieved through organization and selection.

Equity

  • All employees should be treated as equally as possible.
  • All should be accountable.
  • A combination of kindliness and justice is needed in running a business.
  • Treating employees well is important to achieve equity.
  • There is a glass ceiling.

Stability of Personnel

  • Retaining productive employees should be a high management priority.
  • Recruitment and Selection Costs and increased product-reject rates are associated with hiring new workers.
  • Employees Turnover.

Initiative

  • Management should encourage worker initiative through self-direction of new or additional work activity.
  • Allowing personnel to show their initiative is a source of organizational strength
  • Allowing initiative may involve a sacrifice of 'personal vanity' on the part of managers.
  • Job enlargement vs. Job enrichment.

Esprit De Corps

  • Management should encourage harmony and good feelings among employees.
  • Use "we" instead of "I".

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