Podcast
Questions and Answers
What product could be recommended to help Mr. Arnold, who recently had a stroke and is having difficulty swallowing liquids?
What product could be recommended to help Mr. Arnold, who recently had a stroke and is having difficulty swallowing liquids?
- Thick-it (correct)
- Juice
- Water
- Applesauce
What report will need to be run to determine the cost invested compared to the sales received over a three-month period?
What report will need to be run to determine the cost invested compared to the sales received over a three-month period?
Cost-benefit analysis spreadsheet
What is the markup on hydrocortisone cream 1% for one tube if the pharmacy buys a case of 12 tubes for $5.67 and sells each tube for $3.95?
What is the markup on hydrocortisone cream 1% for one tube if the pharmacy buys a case of 12 tubes for $5.67 and sells each tube for $3.95?
$3.48
Which vitamin is fat soluble?
Which vitamin is fat soluble?
Which of these items is a federally exempt non-taxable item?
Which of these items is a federally exempt non-taxable item?
Why do homeopathic medications generally have very few side effects?
Why do homeopathic medications generally have very few side effects?
How much change do you give if the total sale is $52.97 and the customer pays with a $100 bill?
How much change do you give if the total sale is $52.97 and the customer pays with a $100 bill?
What do you do if a patient insists that a personal check should be accepted, but a prompt alerts not to?
What do you do if a patient insists that a personal check should be accepted, but a prompt alerts not to?
What piece of equipment can Richard Hastings use to measure lung capacity and assess asthma medication effectiveness?
What piece of equipment can Richard Hastings use to measure lung capacity and assess asthma medication effectiveness?
What should you do when an out-of-stock item that was ordered did not come in?
What should you do when an out-of-stock item that was ordered did not come in?
What is the term for updating a pharmacy-designed computer information product with improved capabilities?
What is the term for updating a pharmacy-designed computer information product with improved capabilities?
What should a technician do with the returned Lamictal if it was filled incorrectly?
What should a technician do with the returned Lamictal if it was filled incorrectly?
What do you do if a customer complains about being overcharged for Tylenol?
What do you do if a customer complains about being overcharged for Tylenol?
What quantity of pseudoephedrine 30 mg would be allowed to be sold to a patient in one day?
What quantity of pseudoephedrine 30 mg would be allowed to be sold to a patient in one day?
The use of deep breathing and relaxation techniques as well as buspirone for anxiety is an example of what?
The use of deep breathing and relaxation techniques as well as buspirone for anxiety is an example of what?
How can a pharmacy technician help a diabetic patient while creating the opportunity for repeat business? (Select all that apply)
How can a pharmacy technician help a diabetic patient while creating the opportunity for repeat business? (Select all that apply)
What can you tell Ms. Jillian about the accuracy of the Oraquick HIV test kit?
What can you tell Ms. Jillian about the accuracy of the Oraquick HIV test kit?
In what way can a technician help a patient with the purchase of durable medical equipment, such as a wheelchair? (Select all that apply)
In what way can a technician help a patient with the purchase of durable medical equipment, such as a wheelchair? (Select all that apply)
What is the process called in which the active ingredient in a homeopathic medication is diluted repeatedly?
What is the process called in which the active ingredient in a homeopathic medication is diluted repeatedly?
Where is Lactinex, recommended for use during antibiotics, stored in the pharmacy?
Where is Lactinex, recommended for use during antibiotics, stored in the pharmacy?
What should a technician do with a drug that has been recalled?
What should a technician do with a drug that has been recalled?
What may be the problem if the receipt printout from the cash register is faint and hard to read?
What may be the problem if the receipt printout from the cash register is faint and hard to read?
What should always be given to a customer paying for prescriptions and/or OTC items in the pharmacy?
What should always be given to a customer paying for prescriptions and/or OTC items in the pharmacy?
Which is NOT a qualified medical expense for a Flex Card?
Which is NOT a qualified medical expense for a Flex Card?
How is a Periodic Automatic Replenishment (PAR) level utilized?
How is a Periodic Automatic Replenishment (PAR) level utilized?
Which thermometer is best for a newborn?
Which thermometer is best for a newborn?
What is the primary advantage of a prime vendor purchasing contract?
What is the primary advantage of a prime vendor purchasing contract?
What type of payment should a patient use to pay for eligible out-of-pocket medical expenses from a Flexible Spending Account?
What type of payment should a patient use to pay for eligible out-of-pocket medical expenses from a Flexible Spending Account?
During a power outage, what is the most important reason for a generator to keep the power going?
During a power outage, what is the most important reason for a generator to keep the power going?
There is scientific data that evaluates the effectiveness of holistic products.
There is scientific data that evaluates the effectiveness of holistic products.
Which new credit card technology is supposed to decrease the fraudulent use of credit cards?
Which new credit card technology is supposed to decrease the fraudulent use of credit cards?
What is the turnover rate if the pharmacy holds $225.00 and purchased $2.7 million worth of inventory this year?
What is the turnover rate if the pharmacy holds $225.00 and purchased $2.7 million worth of inventory this year?
What amount of profit will your pharmacy make if it pays $18.43 for #30 lisinopril 20 mg tablets and receives $21.89 from insurance?
What amount of profit will your pharmacy make if it pays $18.43 for #30 lisinopril 20 mg tablets and receives $21.89 from insurance?
How much will you need to pay if your invoice totals $3,469.25 and you receive a 5% discount?
How much will you need to pay if your invoice totals $3,469.25 and you receive a 5% discount?
What drugs are meth producers targeting with a practice called smurfing?
What drugs are meth producers targeting with a practice called smurfing?
On the label of vitamins and minerals, the proportion of active substance is compared to what?
On the label of vitamins and minerals, the proportion of active substance is compared to what?
What did the customer hand you for payment if they receive $3.72 in change for a $11.28 sale?
What did the customer hand you for payment if they receive $3.72 in change for a $11.28 sale?
What is the process called of comparing cash register printout to the cash in the drawer?
What is the process called of comparing cash register printout to the cash in the drawer?
Which herbals should not be taken with warfarin?
Which herbals should not be taken with warfarin?
What is a pharmacy checkout that uses a bar code scanner to pull the price of an item called?
What is a pharmacy checkout that uses a bar code scanner to pull the price of an item called?
What percentage discount is given by the wholesaler for Advair Diskus if purchased for $97.15 against an AWP of $110.40?
What percentage discount is given by the wholesaler for Advair Diskus if purchased for $97.15 against an AWP of $110.40?
How are OTC products usually organized in the store?
How are OTC products usually organized in the store?
Study Notes
Health and Medication Management
- Thick-it is recommended for patients like Mr. Arnold who have difficulty swallowing liquids due to conditions such as a stroke.
- A cost-benefit analysis spreadsheet is essential for evaluating costs against sales over a three-month period.
- The markup on hydrocortisone cream 1% is calculated at $3.48, derived from a cost of $0.47 per tube against a retail price of $3.95.
- Fat-soluble vitamins, such as Vitamin A, can accumulate in the body and cause toxicity.
Pharmacy Regulations and Practices
- Walkers are classified as federally exempt non-taxable items.
- Homeopathic medications generally have fewer side effects due to their high dilution levels.
- In the case of an overcharged purchase, check the sales flyer or posted price to reimburse accurately.
- Pseudoephedrine sales are limited to 120 tablets of 30 mg per patient per day to comply with federal regulations.
Patient Care and Support
- Integrative medicine combines traditional medication like buspirone with techniques such as deep breathing for anxiety management.
- Technicians can support diabetic patients by providing additional services like blood pressure checks and securing insurance coverage.
- The Oraquick test for HIV is accurate for positive results, but negative results may not be reliable – patients are encouraged to consult a doctor.
Pharmacy Operations and Equipment
- Ensure the refrigerator is stocked with Lactinex, a probiotic, to maintain its effectiveness.
- Discard any recalled drugs and return them to the wholesaler.
- The ink roller in a cash register may need replacement if receipts are faint.
- Customers should always receive a receipt for prescription and OTC purchases.
Financial Management in Pharmacies
- A Periodic Automatic Replenishment (PAR) system helps manage inventory by triggering automatic reordering.
- The Flex Card allows payment for eligible medical expenses with pre-tax dollars, limited to a $2,550 annual maximum.
- Inventory turnover rate is calculated as 12 when $2.7 million in purchases matches a present inventory of $225, reflecting the efficiency of sales.
Discounts and Rebates
- Discounts for early payment of invoices can save money, as demonstrated by a $3,295.79 total after applying a 5% discount on a $3,469.25 invoice.
- The wholesaler offers a 12% discount on Advair Diskus from an AWP of $110.40, resulting in a purchase price of $97.15.
Safe Practices and Drug Interactions
- Ginkgo should be avoided by patients taking warfarin due to potential interactions.
- Proper organization of OTC products in pharmacies typically follows drug classification for better navigation.
Emergency Preparedness
- Generators are crucial during power outages primarily to keep medications within safe temperature ranges.
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Description
Test your knowledge on healthcare management and patient care with this quiz covering concepts from Chapter 9. Explore topics such as stroke care, cost analysis, and pharmacy pricing strategies. Perfect for students and professionals in the healthcare field!
