Podcast
Questions and Answers
According to the WHO's definition, what constitutes 'health'?
According to the WHO's definition, what constitutes 'health'?
- Solely the absence of disease or infirmity.
- The ability to perform physical tasks without limitations.
- A complete state of physical, mental, and social well-being. (correct)
- A state of physical well-being, regardless of mental or social factors.
What does the concept of 'holism' emphasize regarding an individual?
What does the concept of 'holism' emphasize regarding an individual?
- The separation of mental and physical health in treatment approaches.
- Primarily the physical aspects of health, such as diet and exercise.
- The interconnectedness of physical, emotional, social, cognitive, and spiritual aspects. (correct)
- Focusing on the individual's role in society and community.
Which of the following is the MOST accurate description of 'Wellness'?
Which of the following is the MOST accurate description of 'Wellness'?
- Promoting good health and reducing the risk of disease through a holistic approach. (correct)
- Maintaining a balanced diet and regular exercise.
- The absence of chronic diseases.
- Achieving a high level of physical fitness.
Which of the following best describes the relationship between disability/illness and the concept of holism?
Which of the following best describes the relationship between disability/illness and the concept of holism?
What is a key element of social health?
What is a key element of social health?
Which behavior BEST exemplifies attention to one's physical health?
Which behavior BEST exemplifies attention to one's physical health?
Prioritizing curiosity and lifelong learning primarily benefits which dimension of health?
Prioritizing curiosity and lifelong learning primarily benefits which dimension of health?
What is the MOST important aspect of spiritual health?
What is the MOST important aspect of spiritual health?
How might a support worker promote a client's cognitive health?
How might a support worker promote a client's cognitive health?
What is a TRUE statement about emotional health?
What is a TRUE statement about emotional health?
In the context of health as a continuum, what does this model suggest?
In the context of health as a continuum, what does this model suggest?
What role can a support worker play in relation to a client's social support system?
What role can a support worker play in relation to a client's social support system?
How does genetics influence the physical health?
How does genetics influence the physical health?
How might feeling overwhelmed impact one's emotional health?
How might feeling overwhelmed impact one's emotional health?
Which element is LEAST associated with physical health?
Which element is LEAST associated with physical health?
Which of the following scenarios best demonstrates a support worker promoting a client's psychosocial health?
Which of the following scenarios best demonstrates a support worker promoting a client's psychosocial health?
A client reports feeling uncomfortable due to a draft in their room. What action would be MOST appropriate for the support worker?
A client reports feeling uncomfortable due to a draft in their room. What action would be MOST appropriate for the support worker?
A client is having difficulty sleeping due to the noise levels in the facility. Which intervention would be MOST effective in addressing this?
A client is having difficulty sleeping due to the noise levels in the facility. Which intervention would be MOST effective in addressing this?
When providing care during the night, what is the MOST important consideration regarding lighting?
When providing care during the night, what is the MOST important consideration regarding lighting?
Which of these techniques is LEAST likely to promote rest for a client?
Which of these techniques is LEAST likely to promote rest for a client?
How does sleep contribute to overall well-being?
How does sleep contribute to overall well-being?
During which phase of sleep does tissue healing and repair PRIMARILY occur?
During which phase of sleep does tissue healing and repair PRIMARILY occur?
What nutritional consideration might a support worker take into account when assisting clients with sleep?
What nutritional consideration might a support worker take into account when assisting clients with sleep?
Why might alcohol consumption disrupt normal sleep patterns?
Why might alcohol consumption disrupt normal sleep patterns?
A client expresses anxiety and worry, preventing them from falling asleep. What should the support worker do?
A client expresses anxiety and worry, preventing them from falling asleep. What should the support worker do?
What is the MOST significant risk associated with sleepwalking?
What is the MOST significant risk associated with sleepwalking?
A client consistently wakes up multiple times during the night to urinate. What condition might they be experiencing?
A client consistently wakes up multiple times during the night to urinate. What condition might they be experiencing?
What is the definition of Insomnia?
What is the definition of Insomnia?
Which of the following statements BEST describes sleep apnea?
Which of the following statements BEST describes sleep apnea?
A client is newly diagnosed with sleep apnea. What is the MOST important initial step they should take?
A client is newly diagnosed with sleep apnea. What is the MOST important initial step they should take?
What is a key difference between Central Sleep Apnea (CSA) and Obstructive Sleep Apnea (OSA)?
What is a key difference between Central Sleep Apnea (CSA) and Obstructive Sleep Apnea (OSA)?
Which of the following statements is MOST accurate regarding sleep deprivation?
Which of the following statements is MOST accurate regarding sleep deprivation?
A support worker notices a resident is showing signs of a potential sleep disorder. What is the MOST appropriate initial action?
A support worker notices a resident is showing signs of a potential sleep disorder. What is the MOST appropriate initial action?
What is the support worker's role in promoting a client's sleep?
What is the support worker's role in promoting a client's sleep?
If a client mentions smoking, what special considerations MUST support workers take?
If a client mentions smoking, what special considerations MUST support workers take?
What room temperature is most comfortable for healthy individuals?
What room temperature is most comfortable for healthy individuals?
Ill clients and many older clients are sensitive to what?
Ill clients and many older clients are sensitive to what?
What would you do to decrease noise for a client?
What would you do to decrease noise for a client?
What does Psychosocial health mean?
What does Psychosocial health mean?
How might unmet love and belonging needs affect rest?
How might unmet love and belonging needs affect rest?
Why are elderly clients and residents considered at a higher risk for accidents and falls compared to other populations?
Why are elderly clients and residents considered at a higher risk for accidents and falls compared to other populations?
What should facilities and community care agencies prioritize to ensure a safe environment?
What should facilities and community care agencies prioritize to ensure a safe environment?
If a care facility aims to minimize fall risks between 6:00 PM (1800) and 9:00 PM (2100), which intervention would be MOST effective?
If a care facility aims to minimize fall risks between 6:00 PM (1800) and 9:00 PM (2100), which intervention would be MOST effective?
Which action BEST demonstrates a support worker's understanding of client identification procedures in a facility?
Which action BEST demonstrates a support worker's understanding of client identification procedures in a facility?
What is the PRIMARY reason it's insufficient to identify a client solely by name?
What is the PRIMARY reason it's insufficient to identify a client solely by name?
Which of the following is the MOST effective way to respond to a client who is calling for assistance with the call bell?
Which of the following is the MOST effective way to respond to a client who is calling for assistance with the call bell?
In a home care setting, a client who is bedridden needs a way to call for assistance. What solution would BEST suit this client's needs?
In a home care setting, a client who is bedridden needs a way to call for assistance. What solution would BEST suit this client's needs?
A client is suspected of accidental poisoning. After ensuring the client's immediate safety, what is the MOST important next step for the support worker?
A client is suspected of accidental poisoning. After ensuring the client's immediate safety, what is the MOST important next step for the support worker?
After noticing that the frayed cord on a mechanical lift is potentially dangerous, what should a support worker do FIRST?
After noticing that the frayed cord on a mechanical lift is potentially dangerous, what should a support worker do FIRST?
What is the MOST crucial component of a fire safety plan which is abbreviated using 'RACE'?
What is the MOST crucial component of a fire safety plan which is abbreviated using 'RACE'?
What measure should be taken FIRST when a client's clothing catches fire from a small candle?
What measure should be taken FIRST when a client's clothing catches fire from a small candle?
What characterizes a first-degree burn on a client's arm?
What characterizes a first-degree burn on a client's arm?
When administering first aid for minor burns, why is applying butter or oil to the affected area CONTRAINDICATED?
When administering first aid for minor burns, why is applying butter or oil to the affected area CONTRAINDICATED?
What is the MOST appropriate immediate action for a support worker to take when assisting a client who has experienced an electrical burn?
What is the MOST appropriate immediate action for a support worker to take when assisting a client who has experienced an electrical burn?
Which scenario poses the HIGHEST risk of suffocation for an adult client?
Which scenario poses the HIGHEST risk of suffocation for an adult client?
A client presents with persistent headaches, nausea and fatigue, and it is also winter. What potential environmental hazard should the support worker first consider?
A client presents with persistent headaches, nausea and fatigue, and it is also winter. What potential environmental hazard should the support worker first consider?
What is the PRIMARY purpose of using restraints with clients in a care setting?
What is the PRIMARY purpose of using restraints with clients in a care setting?
What legal ramifications could arise for a support worker who threatens a client with restraint use as a form of punishment?
What legal ramifications could arise for a support worker who threatens a client with restraint use as a form of punishment?
What response should be taken if a client starts to exhibit complicated behaviours?
What response should be taken if a client starts to exhibit complicated behaviours?
Why is it CRITICAL to adhere to a strict observation schedule (every 15 minutes or more frequently, based on the care plan) for a client in restraints?
Why is it CRITICAL to adhere to a strict observation schedule (every 15 minutes or more frequently, based on the care plan) for a client in restraints?
Which type of restraint is classified as an 'environmental' restraint?
Which type of restraint is classified as an 'environmental' restraint?
Under which circumstance is it MOST appropriate for a support worker to raise the bed rails for a client?
Under which circumstance is it MOST appropriate for a support worker to raise the bed rails for a client?
What is the PRIMARY focus of Occupational Health and Safety (OH&S) legislation?
What is the PRIMARY focus of Occupational Health and Safety (OH&S) legislation?
What is the MOST important initial step an employer should take to comply with Occupational Health and Safety (OH&S) legislation?
What is the MOST important initial step an employer should take to comply with Occupational Health and Safety (OH&S) legislation?
According to health and safety protocols, what action BEST demonstrates an employee's responsibility in maintaining a safe workplace?
According to health and safety protocols, what action BEST demonstrates an employee's responsibility in maintaining a safe workplace?
What defines a hazardous substance in the workplace under Occupational Health and Safety (OH&S) regulations?
What defines a hazardous substance in the workplace under Occupational Health and Safety (OH&S) regulations?
What are the three key components of WHMIS (Workplace Hazardous Materials Information System)?
What are the three key components of WHMIS (Workplace Hazardous Materials Information System)?
If a cleaning agent's WHMIS label is damaged and unreadable, what IMMEDIATE action should a support worker take?
If a cleaning agent's WHMIS label is damaged and unreadable, what IMMEDIATE action should a support worker take?
Why is checking the Material Safety Data Sheet (MSDS) essential BEFORE using a hazardous substance?
Why is checking the Material Safety Data Sheet (MSDS) essential BEFORE using a hazardous substance?
Workplace hazards that should be looked out for include:
Workplace hazards that should be looked out for include:
What defines workplace violence MOST accurately?
What defines workplace violence MOST accurately?
Which of the following are considered accidents?
Which of the following are considered accidents?
Which is NOT a risk factor for accidents in the elderly?
Which is NOT a risk factor for accidents in the elderly?
Which of the following is NOT part of identifying the client?
Which of the following is NOT part of identifying the client?
To use a fire extinguisher, remember the acronym _______
To use a fire extinguisher, remember the acronym _______
Types of fires include:
Types of fires include:
A risk of serious complications or strangulation is due to:
A risk of serious complications or strangulation is due to:
Which is not a way to help avoid suffocation?
Which is not a way to help avoid suffocation?
Which is part of creating a safe workplace?
Which is part of creating a safe workplace?
A safety procedure that must be followed is:
A safety procedure that must be followed is:
If the client is agitated, combative or confused, what should you do?
If the client is agitated, combative or confused, what should you do?
Sleep deprivation includes the following:
Sleep deprivation includes the following:
WHMIS does NOT include what component:
WHMIS does NOT include what component:
What does impaired mobility mean?
What does impaired mobility mean?
To ensure correct client identification in a facility, what combination of methods is MOST reliable?
To ensure correct client identification in a facility, what combination of methods is MOST reliable?
Why is it essential for support workers to promptly answer call bells in a care facility?
Why is it essential for support workers to promptly answer call bells in a care facility?
In a home care setting, a client with limited mobility needs a way to alert their support worker in another room. Which of the following options is MOST suitable?
In a home care setting, a client with limited mobility needs a way to alert their support worker in another room. Which of the following options is MOST suitable?
When a client displays symptoms like sudden confusion, vomiting, and difficulty breathing, what immediate concern should a support worker consider?
When a client displays symptoms like sudden confusion, vomiting, and difficulty breathing, what immediate concern should a support worker consider?
After finding frayed wiring on a client's mechanical lift, what is the support worker's MOST appropriate immediate action?
After finding frayed wiring on a client's mechanical lift, what is the support worker's MOST appropriate immediate action?
During a fire emergency, what does the 'C' in the fire safety acronym 'RACE' represent?
During a fire emergency, what does the 'C' in the fire safety acronym 'RACE' represent?
In a scenario where a client's clothing catches fire, what is the MOST important first step a support worker should take?
In a scenario where a client's clothing catches fire, what is the MOST important first step a support worker should take?
When providing first aid for minor heat burns, why is the application of butter or oil to the affected area NOT recommended?
When providing first aid for minor heat burns, why is the application of butter or oil to the affected area NOT recommended?
In managing a heat burn, what is the initial step after ensuring the scene is safe?
In managing a heat burn, what is the initial step after ensuring the scene is safe?
To ensure client safety and prevent suffocation, which precaution is MOST critical when assisting a client on bed rest?
To ensure client safety and prevent suffocation, which precaution is MOST critical when assisting a client on bed rest?
A client reports experiencing frequent headaches, nausea, and fatigue. What possible environmental hazard should cause concern?
A client reports experiencing frequent headaches, nausea, and fatigue. What possible environmental hazard should cause concern?
What negative side effect can restraints have?
What negative side effect can restraints have?
When an agitated client requires the application of restraints, which of the following action is MOST appropriate?
When an agitated client requires the application of restraints, which of the following action is MOST appropriate?
What's the most significant risk associated with an under-applied restraint system?
What's the most significant risk associated with an under-applied restraint system?
A geriatric chair with an attached tray is a safety hazard. Based on this, what kind of restraint is it classified as?
A geriatric chair with an attached tray is a safety hazard. Based on this, what kind of restraint is it classified as?
Why must bed rails only selectively be raised?
Why must bed rails only selectively be raised?
Under OH&S guidelines, what should an employee who notices a potential safety hazard, like a slippery floor, do FIRST?
Under OH&S guidelines, what should an employee who notices a potential safety hazard, like a slippery floor, do FIRST?
What is the definition of a hazardous substance under Occupational Health and Safety (OH&S) regulations?
What is the definition of a hazardous substance under Occupational Health and Safety (OH&S) regulations?
Before utilizing a cleaning agent, a support worker discovers that the WHMIS label is missing. What is the appropriate course of action?
Before utilizing a cleaning agent, a support worker discovers that the WHMIS label is missing. What is the appropriate course of action?
Which of the following situations BEST demonstrates abuse, considering the abuser's position of power?
Which of the following situations BEST demonstrates abuse, considering the abuser's position of power?
Why is it important for support workers to understand the Canadian Charter of Rights and Freedoms in the context of abuse awareness?
Why is it important for support workers to understand the Canadian Charter of Rights and Freedoms in the context of abuse awareness?
A support worker notices a client is suddenly withdrawn, anxious around a specific family member, and has unexplained bruises. What type of abuse is MOST indicated?
A support worker notices a client is suddenly withdrawn, anxious around a specific family member, and has unexplained bruises. What type of abuse is MOST indicated?
What is a KEY characteristic that differentiates the 'honeymoon phase' from other phases in the cycle of abuse?
What is a KEY characteristic that differentiates the 'honeymoon phase' from other phases in the cycle of abuse?
A client discloses to a support worker that they are experiencing abuse but explicitly state they do not want to report it at this time. What is the MOST appropriate course of action for the support worker?
A client discloses to a support worker that they are experiencing abuse but explicitly state they do not want to report it at this time. What is the MOST appropriate course of action for the support worker?
A PSW suspects a client is a victim of abuse. Which statement reflects their responsibility?
A PSW suspects a client is a victim of abuse. Which statement reflects their responsibility?
If a support worker witnesses a clear act of physical abuse against a client, what is the MOST appropriate IMMEDIATE action?
If a support worker witnesses a clear act of physical abuse against a client, what is the MOST appropriate IMMEDIATE action?
Which factor is MOST likely to increase the risk of abusive behavior in a person providing care to a family member?
Which factor is MOST likely to increase the risk of abusive behavior in a person providing care to a family member?
What distinguishes emotional abuse from other forms of abuse?
What distinguishes emotional abuse from other forms of abuse?
Why might an older adult who is being abused be hesitant to report it?
Why might an older adult who is being abused be hesitant to report it?
Which of the following situations presents the MOST direct conflict of interest for a support worker, potentially leading to abuse of a client?
Which of the following situations presents the MOST direct conflict of interest for a support worker, potentially leading to abuse of a client?
What is the primary goal of teaching children about abusive behavior?
What is the primary goal of teaching children about abusive behavior?
How might a support worker inadvertently contribute to the financial abuse of a client?
How might a support worker inadvertently contribute to the financial abuse of a client?
What should a support worker do if they recognize that a client is being sexually inappropriate?
What should a support worker do if they recognize that a client is being sexually inappropriate?
What is the BEST step a support worker can take when dealing with workplace bullying?
What is the BEST step a support worker can take when dealing with workplace bullying?
Why is it CRITICAL to maintain detailed and accurate records when reporting suspected abuse?
Why is it CRITICAL to maintain detailed and accurate records when reporting suspected abuse?
A child in your care consistently comes to school with inadequate clothing for the weather, is often hungry, and reports being left alone at home for extended periods. Which form of abuse is MOST indicated?
A child in your care consistently comes to school with inadequate clothing for the weather, is often hungry, and reports being left alone at home for extended periods. Which form of abuse is MOST indicated?
Why is ageism considered a contributing factor to elder abuse?
Why is ageism considered a contributing factor to elder abuse?
Which response BEST exemplifies a support worker's responsibility when a client discloses experiencing spousal abuse?
Which response BEST exemplifies a support worker's responsibility when a client discloses experiencing spousal abuse?
You are providing care for a client and suspect there may be abuse occurring; what do you do?
You are providing care for a client and suspect there may be abuse occurring; what do you do?
Which situation BEST illustrates financial abuse?
Which situation BEST illustrates financial abuse?
How does a family crisis impact a support worker's role as an advocate for a client?
How does a family crisis impact a support worker's role as an advocate for a client?
What is an example of abuse from a PSW?
What is an example of abuse from a PSW?
What is elder abuse?
What is elder abuse?
Which contributes to situations where the caregiver becomes abusive?
Which contributes to situations where the caregiver becomes abusive?
When a client is speaking of potential abuse, what is the most inappropriate thing to do?
When a client is speaking of potential abuse, what is the most inappropriate thing to do?
What do provinces do if worker doesn't report child abuse?
What do provinces do if worker doesn't report child abuse?
When being abused, who/what can people contact?
When being abused, who/what can people contact?
What is NOT abuse from the client towards the worker?
What is NOT abuse from the client towards the worker?
What behaviour from the clients may NOT be intentional?
What behaviour from the clients may NOT be intentional?
What is the PRIMARY aim of cultural competence in healthcare settings?
What is the PRIMARY aim of cultural competence in healthcare settings?
Which action BEST represents a support worker demonstrating cultural safety?
Which action BEST represents a support worker demonstrating cultural safety?
How might a support worker demonstrate consideration for a client's cultural background regarding food preferences?
How might a support worker demonstrate consideration for a client's cultural background regarding food preferences?
How should a support worker respond to a client who expresses beliefs about the cause of illness that differ from Western medicine?
How should a support worker respond to a client who expresses beliefs about the cause of illness that differ from Western medicine?
A new client from another country is admitted. Which step is MOST crucial for a support worker in providing culturally sensitive care?
A new client from another country is admitted. Which step is MOST crucial for a support worker in providing culturally sensitive care?
A client is hesitant about receiving personal care from a support worker of a different gender due to cultural or religious beliefs. What is the BEST course of action?
A client is hesitant about receiving personal care from a support worker of a different gender due to cultural or religious beliefs. What is the BEST course of action?
Which action demonstrates that a PSW is prioritizing diversity?
Which action demonstrates that a PSW is prioritizing diversity?
What does ethnocentrism mean?
What does ethnocentrism mean?
What should a PSW do to give culturally sensitive care?
What should a PSW do to give culturally sensitive care?
What is a stereotype?
What is a stereotype?
What should a PSW do if they don't know about other cultures?
What should a PSW do if they don't know about other cultures?
What is diversity?
What is diversity?
Which of the following is NOT a factor that influences culture?
Which of the following is NOT a factor that influences culture?
What is the definition of prejudice?
What is the definition of prejudice?
What does ageism mean?
What does ageism mean?
Which of the following is true about cultural competence?
Which of the following is true about cultural competence?
What does cultural safety mean?
What does cultural safety mean?
Which of the following in NOT affected by culture?
Which of the following in NOT affected by culture?
Which of the following is NOT part of communication and culture?
Which of the following is NOT part of communication and culture?
What does culture affect in family lives?
What does culture affect in family lives?
Which of the following questions isn't relevant to the cultural consideration of food?
Which of the following questions isn't relevant to the cultural consideration of food?
What should a PSW realize about death and birth?
What should a PSW realize about death and birth?
What should the PSW recognize about the client who is sick?
What should the PSW recognize about the client who is sick?
How do cultures affect the tradition of food? The PSW should recognize...
How do cultures affect the tradition of food? The PSW should recognize...
Which of the options DOES NOT reflect building therapeutic relationships?
Which of the options DOES NOT reflect building therapeutic relationships?
What should the PSW recognize and consider for culturally sensitive care?
What should the PSW recognize and consider for culturally sensitive care?
Which DOES NOT reflect developing competencies and behaviors to avoid?
Which DOES NOT reflect developing competencies and behaviors to avoid?
When assigned to care for Mr. Lundy, a PSW notices he seems distressed during personal care. According to what you know about cultural sensitivity, what is the BEST approach?
When assigned to care for Mr. Lundy, a PSW notices he seems distressed during personal care. According to what you know about cultural sensitivity, what is the BEST approach?
What is the MOST important action of a PSW when they are unsure about a client's culture?
What is the MOST important action of a PSW when they are unsure about a client's culture?
Why is understanding diversity essential in healthcare?
Why is understanding diversity essential in healthcare?
How can a PSW actively contribute to a culturally safe environment?
How can a PSW actively contribute to a culturally safe environment?
A PSW finds that they have different traditions than a patient, what is the appropriate course of action?
A PSW finds that they have different traditions than a patient, what is the appropriate course of action?
What should a PSW do if the family traditions or habits conflict with their own personal values?
What should a PSW do if the family traditions or habits conflict with their own personal values?
What is NOT a correct way to handle language differences with a patient?
What is NOT a correct way to handle language differences with a patient?
Why should you not assume anything about a culture?
Why should you not assume anything about a culture?
Which is NOT a negative side effect of lack of cultural sensitivity?
Which is NOT a negative side effect of lack of cultural sensitivity?
Why is respecting for culture so important?
Why is respecting for culture so important?
When providing routine care to a client from a different cultural background, what is the BEST way to integrate cultural sensitivity?
When providing routine care to a client from a different cultural background, what is the BEST way to integrate cultural sensitivity?
A patient has very different views, is it appropriate to share yours?
A patient has very different views, is it appropriate to share yours?
In communicating, which should NOT be done?
In communicating, which should NOT be done?
When a health care setting focuses on 'feeling good' and 'celebrating difference,' whose responsibility is it primarily to promote those values?
When a health care setting focuses on 'feeling good' and 'celebrating difference,' whose responsibility is it primarily to promote those values?
What is the MOST appropriate initial action for a support worker who is assigned to a client who speaks a language different from their own?
What is the MOST appropriate initial action for a support worker who is assigned to a client who speaks a language different from their own?
Before providing care to a client of a different ethnicity, how should a support worker BEST prepare themselves?
Before providing care to a client of a different ethnicity, how should a support worker BEST prepare themselves?
Culture influences an individual's view of the world and how they interact with others. Which statement BEST describes this influence?
Culture influences an individual's view of the world and how they interact with others. Which statement BEST describes this influence?
How can a support worker demonstrate an understanding of the concept that 'everyone has a culture'?
How can a support worker demonstrate an understanding of the concept that 'everyone has a culture'?
In the context of providing culturally sensitive care, why is it important for a support worker to understand their own personal culture?
In the context of providing culturally sensitive care, why is it important for a support worker to understand their own personal culture?
In what way does a support worker's knowledge of a client's culture most directly enhance the care provided?
In what way does a support worker's knowledge of a client's culture most directly enhance the care provided?
What is the MOST accurate definition of 'ageism'?
What is the MOST accurate definition of 'ageism'?
Which of the following situations BEST describes cultural conflict in a healthcare setting?
Which of the following situations BEST describes cultural conflict in a healthcare setting?
A support worker is assisting a client with a traditional healing practice that conflicts with their prescribed medication. What is the MOST appropriate action?
A support worker is assisting a client with a traditional healing practice that conflicts with their prescribed medication. What is the MOST appropriate action?
What does 'cultural safety' primarily aim to achieve in healthcare?
What does 'cultural safety' primarily aim to achieve in healthcare?
A support worker is assisting a client who practices specific dietary customs related to their religion. Which action demonstrates culturally sensitive care regarding food?
A support worker is assisting a client who practices specific dietary customs related to their religion. Which action demonstrates culturally sensitive care regarding food?
In the context of culture and health, why would a support worker inquire about a client's beliefs regarding the cause of illness?
In the context of culture and health, why would a support worker inquire about a client's beliefs regarding the cause of illness?
When a client is hesitant to receive personal care from a support worker of a different gender because of cultural or religious beliefs, what is the BEST course of action?
When a client is hesitant to receive personal care from a support worker of a different gender because of cultural or religious beliefs, what is the BEST course of action?
Which action MOST clearly demonstrates a support worker's commitment to diversity in the workplace?
Which action MOST clearly demonstrates a support worker's commitment to diversity in the workplace?
What BEST describes the term 'ethnocentrism'?
What BEST describes the term 'ethnocentrism'?
What is one of the MOST appropriate strategies a support worker should employ to provide culturally sensitive care?
What is one of the MOST appropriate strategies a support worker should employ to provide culturally sensitive care?
A support worker is unsure about certain aspects of a client's culture. What should they do?
A support worker is unsure about certain aspects of a client's culture. What should they do?
What is the BEST description of 'diversity'?
What is the BEST description of 'diversity'?
Which factor has the LEAST influence on an individual's culture?
Which factor has the LEAST influence on an individual's culture?
What defines 'prejudice' most accurately?
What defines 'prejudice' most accurately?
A support worker says, 'Older adults are all frail and need constant care'. What does this exemplify?
A support worker says, 'Older adults are all frail and need constant care'. What does this exemplify?
Which of the following statements BEST describes 'cultural competence'?
Which of the following statements BEST describes 'cultural competence'?
Which of the following demonstrates the meaning of 'cultural safety' in a healthcare setting?
Which of the following demonstrates the meaning of 'cultural safety' in a healthcare setting?
Which area is LEAST affected by a person's culture?
Which area is LEAST affected by a person's culture?
A client avoids eye contact when speaking. What aspect of communication, and culture, pertains to this observation?
A client avoids eye contact when speaking. What aspect of communication, and culture, pertains to this observation?
How does culture PRIMARILY affect family lives?
How does culture PRIMARILY affect family lives?
In providing culturally sensitive care, which question about food is LEAST relevant to ask a client?
In providing culturally sensitive care, which question about food is LEAST relevant to ask a client?
When providing end-of-life care, what should a support worker understand about cultural differences regarding death and birth?
When providing end-of-life care, what should a support worker understand about cultural differences regarding death and birth?
What consideration should a support worker prioritize when caring for a client who is sick?
What consideration should a support worker prioritize when caring for a client who is sick?
As it relates to culture, what should a PSW recognize about FOOD traditions?
As it relates to culture, what should a PSW recognize about FOOD traditions?
Which of the following options DOES NOT demonstrate building therapeutic relationships with clients from diverse backgrounds?
Which of the following options DOES NOT demonstrate building therapeutic relationships with clients from diverse backgrounds?
When providing culturally sensitive care, what should the PSW consider in regard to the client's beliefs?
When providing culturally sensitive care, what should the PSW consider in regard to the client's beliefs?
Which of the following actions DOES NOT reflect developing cultural competencies and behaviors to avoid?
Which of the following actions DOES NOT reflect developing cultural competencies and behaviors to avoid?
During personal care, a support worker (PSW) notices his culture distress during personal care. What is the BEST approach for the PSW?
During personal care, a support worker (PSW) notices his culture distress during personal care. What is the BEST approach for the PSW?
If a PSW is unsure about a client's culture, what is the MOST important action they can take?
If a PSW is unsure about a client's culture, what is the MOST important action they can take?
Why is understanding diversity essential in healthcare settings like long-term care facilities?
Why is understanding diversity essential in healthcare settings like long-term care facilities?
How can a PSW actively contribute to a culturally safe environment within a healthcare facility?
How can a PSW actively contribute to a culturally safe environment within a healthcare facility?
A PSW has different traditions than a patient, what is the appropriate course of action?
A PSW has different traditions than a patient, what is the appropriate course of action?
Select the options which accurately handles communication differences with a patient?
Select the options which accurately handles communication differences with a patient?
Select the option which is NOT a negative side effect of lack of cultural sensitivity?
Select the option which is NOT a negative side effect of lack of cultural sensitivity?
Why is respecting for culture so crucial in the healthcare field?
Why is respecting for culture so crucial in the healthcare field?
In what way can a support worker best integrate cultural sensitivity when providing routine care to a client from a different cultural background?
In what way can a support worker best integrate cultural sensitivity when providing routine care to a client from a different cultural background?
Select the practice that should NOT be followed while communicating with a client?
Select the practice that should NOT be followed while communicating with a client?
Flashcards
Health
Health
A state of complete physical, mental, and social well-being, not merely the absence of disease or infirmity. Includes ability to lead a socially and economically productive life.
Wellness
Wellness
Promoting good health and reducing risk of disease with a holistic approach.
Holism
Holism
A concept that considers the whole person: physical, emotional, social, cognitive, and spiritual parts, which are interwoven and inseparable. Disability and illness affect the whole person.
Physical Health
Physical Health
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Emotional Health
Emotional Health
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Social Health
Social Health
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Spiritual Health
Spiritual Health
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Cognitive Health
Cognitive Health
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Overall wellness
Overall wellness
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Psychosocial health
Psychosocial health
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Comfort
Comfort
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Factors affecting client comfort
Factors affecting client comfort
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Causes of embarrassing odors
Causes of embarrassing odors
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Decreasing noise
Decreasing noise
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Promoting rest
Promoting rest
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Sleep
Sleep
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NREM sleep
NREM sleep
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REM sleep
REM sleep
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Factors affecting sleep
Factors affecting sleep
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Factors disrupting sleep
Factors disrupting sleep
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Sleep disorders
Sleep disorders
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Insomnia
Insomnia
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Sleep deprivation
Sleep deprivation
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Sleepwalking
Sleepwalking
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Sleep Apnea
Sleep Apnea
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Sleep Apnea main types
Sleep Apnea main types
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Role in promoting sleep
Role in promoting sleep
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Importance of Safety
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Accident Risk: Seniors
Accident Risk: Seniors
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Common Fall Locations
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Peak Fall Times
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Poisoning Risk Factors
Poisoning Risk Factors
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Fire Response: RACE
Fire Response: RACE
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Extinguisher Use: PASS
Extinguisher Use: PASS
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Fire Classes (A, B, C)
Fire Classes (A, B, C)
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Common Burn Sources
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Burn Severity Degrees
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What are Restraints?
What are Restraints?
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Restraint Legal Issues
Restraint Legal Issues
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Safe Workplace: Employer
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Safe Workplace: Employee
Safe Workplace: Employee
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Hazardous Substances and OH&S
Hazardous Substances and OH&S
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WHMIS Components
WHMIS Components
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WHMIS Label Information
WHMIS Label Information
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Workplace Violence
Workplace Violence
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What is abuse?
What is abuse?
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Canadian Charter relevance?
Canadian Charter relevance?
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Physical abuse
Physical abuse
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Sexual abuse
Sexual abuse
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Emotional/Psychological abuse
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Financial abuse
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Cycle of Abuse
Cycle of Abuse
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PSW's role in abuse?
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What is spousal abuse?
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Child abuse risk factors?
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Preventing Child Abuse
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Elder abuse
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Common elder abuse types?
Common elder abuse types?
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Elder abuse risk factors.
Elder abuse risk factors.
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Healthcare abuse
Healthcare abuse
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Why workers abuse?
Why workers abuse?
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Client speaks of abuse?
Client speaks of abuse?
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Reporting suspicions?
Reporting suspicions?
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Legal PSW duty
Legal PSW duty
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Abuse of PSW?
Abuse of PSW?
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What is staff abuse?
What is staff abuse?
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Sexual boundaries crossed?
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Sexual harassment defined
Sexual harassment defined
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Workplace bullying?
Workplace bullying?
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Healthcare Equity
Healthcare Equity
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Cultural Competence
Cultural Competence
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Culture
Culture
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Personal Culture
Personal Culture
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Culturally Sensitive
Culturally Sensitive
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Diversity
Diversity
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Ethnicity
Ethnicity
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Prejudice
Prejudice
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Bias
Bias
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Stereotyping
Stereotyping
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Ageism
Ageism
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Sexism
Sexism
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Cultural Conflict
Cultural Conflict
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Cultural Safety
Cultural Safety
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Body Language
Body Language
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Touch
Touch
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Personal Space
Personal Space
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Eye Contact
Eye Contact
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Silence
Silence
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Culture and Family
Culture and Family
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Culture and Illness
Culture and Illness
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Culture and religion
Culture and religion
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Building Relationships
Building Relationships
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Culturally Sensitive Care
Culturally Sensitive Care
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Cultural Stereotyping
Cultural Stereotyping
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Cultural Competence in Healthcare
Cultural Competence in Healthcare
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Inviting Cultural Expression
Inviting Cultural Expression
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Cultural Conflict defined
Cultural Conflict defined
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Respecting Personal Space
Respecting Personal Space
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Cultural practices - Interferences
Cultural practices - Interferences
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Culture's Impact on Health
Culture's Impact on Health
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Cultural Research
Cultural Research
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Religion’s effect on Beliefs
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What is a stereotype?
What is a stereotype?
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What is prejudice?
What is prejudice?
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What is discrimination?
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Study Notes
Providing Culturally Sensitive Care
- Everyone seeking healthcare should have equal opportunity to receive the best possible care/treatment, regardless of race, ethnicity, socioeconomic status, gender, religion, first language, sexual orientation, (dis)ability or any other dimension of difference.
- Cultural competence is the responsibility of the institution/worker, not the responsibility of the client to adapt to mainstream culture.
- When supporting a client who speaks a different language, find ways to communicate.
- Prepare when looking after someone of a different ethnicity.
What is Culture?
- Culture is a way of being, it influences how we view the world and interact with others.
- Culture is transmitted via family/community, and binds people together in good and challenging times
- Culture affects reactions to situations and actions taken.
- Culture refers to the characteristics of a group of people; language, values, beliefs, habits, ways of life, rules of behavior, music, and traditions.
- Everyone has a culture.
- Personal culture involves how individuals define/view themselves, and it is part of cultural (ethnic/religious) background, affected by upbringing and personality.
- To care for someone, it is important to know who they are. Bridging gaps is essential.
Key Terms
- Key terms related to culture are: diversity, ageism, ethnicity, sexism, prejudice, and racism
- Ethnocentrism and discrimination are also key terms.
- A handout posted on BB and PSW Textbook contains more information.
Culture and Diversity
- Diversity: the state of different individuals and cultures coexisting.
- Ethnicity: groups of people sharing common history, language, geography, national origin, religion, or identity.
- Culture: characteristics of a group of people (language, values, beliefs, habits, ways of life, implied rules for behavior, music, traditions).
Factors that Influence Culture
- Gender, race, life events, and education are factors that influence culture.
- Geographical location, ability/disability, religion, and age also influence culture.
- Ethnicity, social and economic status, work environment, and sexual orientation further affect it.
Prejudice
- Prejudice is an attitude toward or opinion of a person based on group membership.
- Bias occurs when a person cannot impartially judge issues due to a preformed point of view.
- Stereotyping is an overly simple view of a group of people.
- Forms of prejudice: racism, sexism, ageism, and homophobia.
- Some people stereotype ethnic or cultural groups by assuming they are alike or behave a certain way.
- Stereotypes are overly simple or exaggerated views of a group of people.
- Ageism is intolerance/prejudice towards others based on age.
- Sexism is the feeling of intolerance towards a person/group of people because of their gender, and homophobia.
Cultural Conflict
- Cultural conflict occurs when someone tries to dictate another’s culture.
- Individuals living within different cultures can experience feelings of cultural conflict.
- A textbook box contains a Case Study about Cultural Conflict .
Cultural Competence
- Cultural competence is the ability to effectively interact with people from different cultures or socioeconomic backgrounds.
- In health care, cultural competence is delivering respectful & responsive care to the health beliefs, practices, & linguistic needs of clients.
- It is important to understand that not everyone from a particular culture demonstrates identical health practices or beliefs.
Cultural Safety
- Cultural safety involves actively inviting and creating a space for cultural expression within health care.
- Be aware of the client's special traditions/practices.
- Respect the client as part of a culture without changing their values/beliefs.
Effects of Culture on:
- Culture affects communication, family/social organization, and food preferences.
- Culture affects reactions to birth and death, health care practices, reactions to illness, and religion.
Culture and Communication
- Culture affects body language, touch, personal space, eye contact, facial expression, and silence.
- Body language includes gestures, postures, and facial expressions.
- Touch can convey comfort, caring, love, and affection, but some cultures are not comfortable with touch.
- Personal space refers to the space immediately around one's body, and some people prefer more space than others.
- Eye contact has different meanings within different cultures.
- Some facial expressions are universal, while some cultures use fewer facial expressions.
- Use of silence varies among cultures.
Donald Lundy - Case Study
- Donald Lundy is an 82-year-old bachelor requiring physiotherapy who is not willing to be touched, so put on gloves and avoids skin contact.
Translators and Interpreters
- Clients may speak different languages/dialects. Others may be deaf/hard of hearing.
- There is an option to work with an interpreter and some areas have paid translators.
- A Respecting Diversity box is in, Communicating With Clients Who Speak a Language Different From Your Own (p. 106).
Culture and Family & Social Organization
- Culture influences patriarchy vs matriarchy, gender bias, birth order, discipline, education, work, and different types of family.
- Culture affects family structure, roles, and responsibilities.
- There is also the care of relatives; adult children may be expectant to care for their older parents.
- Culture influences What roles older adults play in family? Who provides care to sick members? Who is involved if conflict?
- Remember family teaches how to handle conflict, listen, learn rules, and communicate.
Types of Families
- Types of Families range from Nuclear families to Same-sex families
Culture and Food
- Consider What food means to the family? Who prepares the food? Conversation/electronics? Ethnic impacts on diets?
Culture Related to Birth and Death
- Culture may be a celebration, showers, superstition, and prenatal care
- Birth rituals, Midwives, hospitals, home births, and Naming children
- Also includes christening and circucism.
- Death includes end of life care, Religious and cultural beliefs, funerals, and what happens after death?
Culture and Health Care Practices
- Consider what is healthy in different cultures? Why do people get sick? Health care for older adults?,
Culture and Reaction to Illness
- What do people do when they get sick? (Alternative therapy & medicine)
- Who do people go to when they go sick?
- Who is involved (if anyone) when someone gets sick?
Culture related to Religion, Traditions
- Religion may affect beliefs and practices related to daily living (personal care, worship, behavior, diet)
- Culture influences relationships with others, medical care, life, death, and related traditions.
Culture and Perceptions of Health Care and Illness
- People in some cultures believe supernatural forces cause illness.
- Also that people may use charms, rituals, alternative, traditional or folk medicine.
- Practices may interfere with the client's medical treatment. Includes herbal medicines.
PSWS and Culturally Sensitive Care
- PSWS You are required to build therapeutic relationships and be open minded.
- They need to Explore cultures by asking people questions and reading people's cultures, Listening to their history, and researching cultural and religious holidays/celebrations.
Culturally Sensitive Care
- Never use stereotypes to judge your client
- Prejudice frequently leads to discrimination
- Recall DIPPS
- Tolerate clients and don't make judgements.
Embracing DIversity
- Develop competencies like being open minded, inclusive and respectful
- Address barriers to equity and diversity
- Refuse discrimination harassment or bullying
- Know react to others
- Continue to learn different culture amongst staff, volunteers and residents
A few more comments/questions - GROUP DISCUSSION
- Be familiar with what religions, things, languages, and cultural rituals there are
- Know where to go for information on different religions and cultures
- Know some religions around the world
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