Health, Wellness, and Holism

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Questions and Answers

According to the WHO's definition, what constitutes 'health'?

  • Solely the absence of disease or infirmity.
  • The ability to perform physical tasks without limitations.
  • A complete state of physical, mental, and social well-being. (correct)
  • A state of physical well-being, regardless of mental or social factors.

What does the concept of 'holism' emphasize regarding an individual?

  • The separation of mental and physical health in treatment approaches.
  • Primarily the physical aspects of health, such as diet and exercise.
  • The interconnectedness of physical, emotional, social, cognitive, and spiritual aspects. (correct)
  • Focusing on the individual's role in society and community.

Which of the following is the MOST accurate description of 'Wellness'?

  • Promoting good health and reducing the risk of disease through a holistic approach. (correct)
  • Maintaining a balanced diet and regular exercise.
  • The absence of chronic diseases.
  • Achieving a high level of physical fitness.

Which of the following best describes the relationship between disability/illness and the concept of holism?

<p>Disability and illness impact the whole person, affecting physical, emotional, social, cognitive, and spiritual aspects. (D)</p> Signup and view all the answers

What is a key element of social health?

<p>Having stable and satisfying relationships. (D)</p> Signup and view all the answers

Which behavior BEST exemplifies attention to one's physical health?

<p>Engaging in regular exercise and maintaining a balanced diet. (A)</p> Signup and view all the answers

Prioritizing curiosity and lifelong learning primarily benefits which dimension of health?

<p>Cognitive health (C)</p> Signup and view all the answers

What is the MOST important aspect of spiritual health?

<p>Believing in a purpose greater than oneself. (C)</p> Signup and view all the answers

How might a support worker promote a client's cognitive health?

<p>Encouraging participation in activities like reading and puzzles. (B)</p> Signup and view all the answers

What is a TRUE statement about emotional health?

<p>Emotions will vary throughout one's life. (D)</p> Signup and view all the answers

In the context of health as a continuum, what does this model suggest?

<p>A person's health status can shift depending on life circumstances. (D)</p> Signup and view all the answers

What role can a support worker play in relation to a client's social support system?

<p>Becoming a key member of the client's social support system. (D)</p> Signup and view all the answers

How does genetics influence the physical health?

<p>Genetics is one factor influencing physical health, alongside lifestyle. (C)</p> Signup and view all the answers

How might feeling overwhelmed impact one's emotional health?

<p>By potentially leading to feelings of aggression or depression. (D)</p> Signup and view all the answers

Which element is LEAST associated with physical health?

<p>Practicing mindfulness (D)</p> Signup and view all the answers

Which of the following scenarios best demonstrates a support worker promoting a client's psychosocial health?

<p>Encouraging a client to participate in a group activity they enjoy. (A)</p> Signup and view all the answers

A client reports feeling uncomfortable due to a draft in their room. What action would be MOST appropriate for the support worker?

<p>Offering the client a lap robe or blanket and ensuring they are properly clothed. (B)</p> Signup and view all the answers

A client is having difficulty sleeping due to the noise levels in the facility. Which intervention would be MOST effective in addressing this?

<p>Controlling your voice, handling equipment carefully and answering call bells promptly. (C)</p> Signup and view all the answers

When providing care during the night, what is the MOST important consideration regarding lighting?

<p>Using a flashlight to minimize disruption while still ensuring safety. (C)</p> Signup and view all the answers

Which of these techniques is LEAST likely to promote rest for a client?

<p>Engaging the client in stimulating activities right before bedtime. (C)</p> Signup and view all the answers

How does sleep contribute to overall well-being?

<p>It allows the body to rest, save energy, and repair tissues. (A)</p> Signup and view all the answers

During which phase of sleep does tissue healing and repair PRIMARILY occur?

<p>During sleep in general. (B)</p> Signup and view all the answers

What nutritional consideration might a support worker take into account when assisting clients with sleep?

<p>Limiting caffeine intake and considering foods containing tryptophan. (D)</p> Signup and view all the answers

Why might alcohol consumption disrupt normal sleep patterns?

<p>It can interfere with the sleep cycle and cause frequent awakenings. (C)</p> Signup and view all the answers

A client expresses anxiety and worry, preventing them from falling asleep. What should the support worker do?

<p>Creating a calm environment and offering a listening ear, reporting concerns to the supervisor. (C)</p> Signup and view all the answers

What is the MOST significant risk associated with sleepwalking?

<p>Increased risk of falling and injury. (B)</p> Signup and view all the answers

A client consistently wakes up multiple times during the night to urinate. What condition might they be experiencing?

<p>Nocturia (C)</p> Signup and view all the answers

What is the definition of Insomnia?

<p>Difficulty falling or staying asleep. (B)</p> Signup and view all the answers

Which of the following statements BEST describes sleep apnea?

<p>It involves the cessation of breathing during sleep. (C)</p> Signup and view all the answers

A client is newly diagnosed with sleep apnea. What is the MOST important initial step they should take?

<p>Undergo a sleep apnea test and consult with a doctor for treatment options. (B)</p> Signup and view all the answers

What is a key difference between Central Sleep Apnea (CSA) and Obstructive Sleep Apnea (OSA)?

<p>CSA is due to the brain not signaling the body to breathe; OSA is due to a physical blockage of the airway. (C)</p> Signup and view all the answers

Which of the following statements is MOST accurate regarding sleep deprivation?

<p>It can impair judgment, increase irritability, and affect overall health. (A)</p> Signup and view all the answers

A support worker notices a resident is showing signs of a potential sleep disorder. What is the MOST appropriate initial action?

<p>Reporting the observations to the nurse or supervisor. (B)</p> Signup and view all the answers

What is the support worker's role in promoting a client's sleep?

<p>Reporting signs and symptoms of sleep disorders and following the care plan for measures to promote sleep. (A)</p> Signup and view all the answers

If a client mentions smoking, what special considerations MUST support workers take?

<p>Clients, residents, and staff must follow agency policy. Practise handwashing after handling smoking and before giving care. Give careful attention to your hair, uniform and breath. (A)</p> Signup and view all the answers

What room temperature is most comfortable for healthy individuals?

<p>20-23 C (68-74 F). (C)</p> Signup and view all the answers

Ill clients and many older clients are sensitive to what?

<p>Noises and sounds (D)</p> Signup and view all the answers

What would you do to decrease noise for a client?

<p>Control your voice, handle equipment carefully, and answer phones promptly (D)</p> Signup and view all the answers

What does Psychosocial health mean?

<p>Psychosocial health-is well-being in the social, emotional, intellectual, and spiritual dimensions of one's life. (E)</p> Signup and view all the answers

How might unmet love and belonging needs affect rest?

<p>Can also affect rest (E)</p> Signup and view all the answers

Why are elderly clients and residents considered at a higher risk for accidents and falls compared to other populations?

<p>Age-related physical and cognitive changes increase their susceptibility. (B)</p> Signup and view all the answers

What should facilities and community care agencies prioritize to ensure a safe environment?

<p>Maintaining a balance between client independence and safety. (A)</p> Signup and view all the answers

If a care facility aims to minimize fall risks between 6:00 PM (1800) and 9:00 PM (2100), which intervention would be MOST effective?

<p>Increasing the frequency of client rounds and assistance with toileting. (C)</p> Signup and view all the answers

Which action BEST demonstrates a support worker's understanding of client identification procedures in a facility?

<p>Comparing information on the assignment sheet to the client's ID bracelet and verbally confirming their name. (A)</p> Signup and view all the answers

What is the PRIMARY reason it's insufficient to identify a client solely by name?

<p>Clients might have similar names, leading to errors. (C)</p> Signup and view all the answers

Which of the following is the MOST effective way to respond to a client who is calling for assistance with the call bell?

<p>Answer the call bell promptly to assess and address the client's needs. (A)</p> Signup and view all the answers

In a home care setting, a client who is bedridden needs a way to call for assistance. What solution would BEST suit this client's needs?

<p>Placing a baby monitor, tap bell, or children's toys within the client's reach. (D)</p> Signup and view all the answers

A client is suspected of accidental poisoning. After ensuring the client's immediate safety, what is the MOST important next step for the support worker?

<p>Calling emergency medical services (EMS) and gathering evidence of the poisoning. (B)</p> Signup and view all the answers

After noticing that the frayed cord on a mechanical lift is potentially dangerous, what should a support worker do FIRST?

<p>Take the equipment out of service immediately and report the issue. (C)</p> Signup and view all the answers

What is the MOST crucial component of a fire safety plan which is abbreviated using 'RACE'?

<p>Rescue, alarm, confine, extinguish/evacuate. (D)</p> Signup and view all the answers

What measure should be taken FIRST when a client's clothing catches fire from a small candle?

<p>Rolling the client on the ground to smother the flames. (B)</p> Signup and view all the answers

What characterizes a first-degree burn on a client's arm?

<p>Red, painful skin without blisters. (C)</p> Signup and view all the answers

When administering first aid for minor burns, why is applying butter or oil to the affected area CONTRAINDICATED?

<p>It can trap heat and worsen the burn. (B)</p> Signup and view all the answers

What is the MOST appropriate immediate action for a support worker to take when assisting a client who has experienced an electrical burn?

<p>Ensuring the power source is off before approaching the client. (D)</p> Signup and view all the answers

Which scenario poses the HIGHEST risk of suffocation for an adult client?

<p>Chewing food rapidly without proper oral care. (D)</p> Signup and view all the answers

A client presents with persistent headaches, nausea and fatigue, and it is also winter. What potential environmental hazard should the support worker first consider?

<p>Carbon monoxide poisoning from a faulty heating system. (D)</p> Signup and view all the answers

What is the PRIMARY purpose of using restraints with clients in a care setting?

<p>To prevent clients from harming themselves or others in extreme cases. (D)</p> Signup and view all the answers

What legal ramifications could arise for a support worker who threatens a client with restraint use as a form of punishment?

<p>Assault. (B)</p> Signup and view all the answers

What response should be taken if a client starts to exhibit complicated behaviours?

<p>Determine the cause of the behavior. (D)</p> Signup and view all the answers

Why is it CRITICAL to adhere to a strict observation schedule (every 15 minutes or more frequently, based on the care plan) for a client in restraints?

<p>To minimize the risk of complications such as injury or strangulation. (A)</p> Signup and view all the answers

Which type of restraint is classified as an 'environmental' restraint?

<p>A locked room. (C)</p> Signup and view all the answers

Under which circumstance is it MOST appropriate for a support worker to raise the bed rails for a client?

<p>When a client requests them for personal comfort and feels more secure. (C)</p> Signup and view all the answers

What is the PRIMARY focus of Occupational Health and Safety (OH&S) legislation?

<p>Protecting employees from workplace injuries and accidents. (D)</p> Signup and view all the answers

What is the MOST important initial step an employer should take to comply with Occupational Health and Safety (OH&S) legislation?

<p>Developing written safety policies and promoting a safety culture. (D)</p> Signup and view all the answers

According to health and safety protocols, what action BEST demonstrates an employee's responsibility in maintaining a safe workplace?

<p>Reporting all safety hazards and concerns to the appropriate personnel. (A)</p> Signup and view all the answers

What defines a hazardous substance in the workplace under Occupational Health and Safety (OH&S) regulations?

<p>Any chemical that presents a physical or health hazard. (A)</p> Signup and view all the answers

What are the three key components of WHMIS (Workplace Hazardous Materials Information System)?

<p>Labels, material safety data sheets (MSDS), worker education. (D)</p> Signup and view all the answers

If a cleaning agent's WHMIS label is damaged and unreadable, what IMMEDIATE action should a support worker take?

<p>Immediately report it to the supervisor and do not use the substance. (B)</p> Signup and view all the answers

Why is checking the Material Safety Data Sheet (MSDS) essential BEFORE using a hazardous substance?

<p>To understand safety risks. (C)</p> Signup and view all the answers

Workplace hazards that should be looked out for include:

<p>All of the above (D)</p> Signup and view all the answers

What defines workplace violence MOST accurately?

<p>Threatening behaviour in a work setting. (B)</p> Signup and view all the answers

Which of the following are considered accidents?

<p>All of the above (D)</p> Signup and view all the answers

Which is NOT a risk factor for accidents in the elderly?

<p>Exercise (C)</p> Signup and view all the answers

Which of the following is NOT part of identifying the client?

<p>What insurance the client has (B)</p> Signup and view all the answers

To use a fire extinguisher, remember the acronym _______

<p>PASS (B)</p> Signup and view all the answers

Types of fires include:

<p>All of the above (D)</p> Signup and view all the answers

A risk of serious complications or strangulation is due to:

<p>Use of restraints (C)</p> Signup and view all the answers

Which is not a way to help avoid suffocation?

<p>Proper chewing of food (D)</p> Signup and view all the answers

Which is part of creating a safe workplace?

<p>Ontario Occupational Health and Safety Act (B)</p> Signup and view all the answers

A safety procedure that must be followed is:

<p>All of the above (D)</p> Signup and view all the answers

If the client is agitated, combative or confused, what should you do?

<p>Determine the cause of the behavior (D)</p> Signup and view all the answers

Sleep deprivation includes the following:

<p>All of the above (D)</p> Signup and view all the answers

WHMIS does NOT include what component:

<p>The type of insurance the worker has. (A)</p> Signup and view all the answers

What does impaired mobility mean?

<p>Issues related to movement (B)</p> Signup and view all the answers

To ensure correct client identification in a facility, what combination of methods is MOST reliable?

<p>Checking the client's photo identification and comparing it to the assignment sheet. (B)</p> Signup and view all the answers

Why is it essential for support workers to promptly answer call bells in a care facility?

<p>To address the client's needs in a timely manner and prevent potential negligence. (B)</p> Signup and view all the answers

In a home care setting, a client with limited mobility needs a way to alert their support worker in another room. Which of the following options is MOST suitable?

<p>Placing a small can with coins inside near the bed, so the client to shake it for assistance. (C)</p> Signup and view all the answers

When a client displays symptoms like sudden confusion, vomiting, and difficulty breathing, what immediate concern should a support worker consider?

<p>The client might be experiencing poisoning intake. (D)</p> Signup and view all the answers

After finding frayed wiring on a client's mechanical lift, what is the support worker's MOST appropriate immediate action?

<p>Immediately reporting the frayed wiring to the supervisor and taking the lift out of service. (A)</p> Signup and view all the answers

During a fire emergency, what does the 'C' in the fire safety acronym 'RACE' represent?

<p>Confine the fire by closing doors and windows. (A)</p> Signup and view all the answers

In a scenario where a client's clothing catches fire, what is the MOST important first step a support worker should take?

<p>Smother the flames by having the client drop to the ground and rolling them with a blanket. (A)</p> Signup and view all the answers

When providing first aid for minor heat burns, why is the application of butter or oil to the affected area NOT recommended?

<p>It can trap heat, potentially intensifying the burn. (C)</p> Signup and view all the answers

In managing a heat burn, what is the initial step after ensuring the scene is safe?

<p>Flushing the burned area with cool water for 15-20 minutes. (A)</p> Signup and view all the answers

To ensure client safety and prevent suffocation, which precaution is MOST critical when assisting a client on bed rest?

<p>Elevating the head of the client's bed to facilitate easier breathing. (D)</p> Signup and view all the answers

A client reports experiencing frequent headaches, nausea, and fatigue. What possible environmental hazard should cause concern?

<p>Carbon monoxide poisoning. (C)</p> Signup and view all the answers

What negative side effect can restraints have?

<p>It can result in serious physical harm and injury. (B)</p> Signup and view all the answers

When an agitated client requires the application of restraints, which of the following action is MOST appropriate?

<p>Discussing the need for restraints with the client in a calm and simple manner. (D)</p> Signup and view all the answers

What's the most significant risk associated with an under-applied restraint system?

<p>The client may injure themselves trying to escape, like strangulation. (C)</p> Signup and view all the answers

A geriatric chair with an attached tray is a safety hazard. Based on this, what kind of restraint is it classified as?

<p>Environmental restraint (B)</p> Signup and view all the answers

Why must bed rails only selectively be raised?

<p>Supervisors or care plans should direct when to raise the bed rails. (B)</p> Signup and view all the answers

Under OH&S guidelines, what should an employee who notices a potential safety hazard, like a slippery floor, do FIRST?

<p>Immediately address the hazard and report it to the supervisor. (C)</p> Signup and view all the answers

What is the definition of a hazardous substance under Occupational Health and Safety (OH&S) regulations?

<p>Any chemical or substance that poses a health or physical hazard in the workplace. (D)</p> Signup and view all the answers

Before utilizing a cleaning agent, a support worker discovers that the WHMIS label is missing. What is the appropriate course of action?

<p>Immediately locate and review the Material Safety Data Sheet (MSDS) for the cleaning agent. (A)</p> Signup and view all the answers

Which of the following situations BEST demonstrates abuse, considering the abuser's position of power?

<p>A caregiver withholds necessary medication from a client. (D)</p> Signup and view all the answers

Why is it important for support workers to understand the Canadian Charter of Rights and Freedoms in the context of abuse awareness?

<p>To ensure they uphold the rights and dignity of all individuals, preventing abuse. (B)</p> Signup and view all the answers

A support worker notices a client is suddenly withdrawn, anxious around a specific family member, and has unexplained bruises. What type of abuse is MOST indicated?

<p>Physical and/or emotional abuse, warranting further observation and reporting. (B)</p> Signup and view all the answers

What is a KEY characteristic that differentiates the 'honeymoon phase' from other phases in the cycle of abuse?

<p>The abuser expresses remorse and may attempt to make amends. (A)</p> Signup and view all the answers

A client discloses to a support worker that they are experiencing abuse but explicitly state they do not want to report it at this time. What is the MOST appropriate course of action for the support worker?

<p>Provide emotional support, inform the client of their options, and notify the supervisor. (C)</p> Signup and view all the answers

A PSW suspects a client is a victim of abuse. Which statement reflects their responsibility?

<p>Document observations and immediately report suspicions to their supervisor. (B)</p> Signup and view all the answers

If a support worker witnesses a clear act of physical abuse against a client, what is the MOST appropriate IMMEDIATE action?

<p>Call 911, ensuring your own safety, then report to your supervisor immediately. (B)</p> Signup and view all the answers

Which factor is MOST likely to increase the risk of abusive behavior in a person providing care to a family member?

<p>The caregiver lacks training and feels resentment towards their caregiving role. (B)</p> Signup and view all the answers

What distinguishes emotional abuse from other forms of abuse?

<p>It inflicts mental harm through words or actions. (B)</p> Signup and view all the answers

Why might an older adult who is being abused be hesitant to report it?

<p>They fear retaliation from the abuser or being moved to a facility. (C)</p> Signup and view all the answers

Which of the following situations presents the MOST direct conflict of interest for a support worker, potentially leading to abuse of a client?

<p>Borrowing money from a client with the intention of repaying it later. (D)</p> Signup and view all the answers

What is the primary goal of teaching children about abusive behavior?

<p>To empower them to recognize, resist, and report abusive situations. (A)</p> Signup and view all the answers

How might a support worker inadvertently contribute to the financial abuse of a client?

<p>By assisting the client with managing their finances without proper authorization or oversight. (B)</p> Signup and view all the answers

What should a support worker do if they recognize that a client is being sexually inappropriate?

<p>Tell them those behaviors are unacceptable and uncomfortable (B)</p> Signup and view all the answers

What is the BEST step a support worker can take when dealing with workplace bullying?

<p>Report to the designated person. (A)</p> Signup and view all the answers

Why is it CRITICAL to maintain detailed and accurate records when reporting suspected abuse?

<p>To avoid potential legal repercussions and provide clear evidence. (C)</p> Signup and view all the answers

A child in your care consistently comes to school with inadequate clothing for the weather, is often hungry, and reports being left alone at home for extended periods. Which form of abuse is MOST indicated?

<p>Child neglect. (A)</p> Signup and view all the answers

Why is ageism considered a contributing factor to elder abuse?

<p>It can lead to undervaluing the dignity and abilities of older adults. (A)</p> Signup and view all the answers

Which response BEST exemplifies a support worker's responsibility when a client discloses experiencing spousal abuse?

<p>Offering emotional support, informing the client of available resources, and reporting the disclosure to the supervisor. (C)</p> Signup and view all the answers

You are providing care for a client and suspect there may be abuse occurring; what do you do?

<p>Record your observations and opinions, then pass them on to the supervisor. (B)</p> Signup and view all the answers

Which situation BEST illustrates financial abuse?

<p>A caregiver uses a client's funds without permission for personal expenses. (C)</p> Signup and view all the answers

How does a family crisis impact a support worker's role as an advocate for a client?

<p>It does not change a support worker's role, they still need to advocate for their client. (A)</p> Signup and view all the answers

What is an example of abuse from a PSW?

<p>Using restraints incorrectly. (D)</p> Signup and view all the answers

What is elder abuse?

<p>Any abuse to the older adult, be it emotional, financial, or physical. (D)</p> Signup and view all the answers

Which contributes to situations where the caregiver becomes abusive?

<p>If they resent their role. (A)</p> Signup and view all the answers

When a client is speaking of potential abuse, what is the most inappropriate thing to do?

<p>Show anger or disgust. (A)</p> Signup and view all the answers

What do provinces do if worker doesn't report child abuse?

<p>Jail or fine. (A)</p> Signup and view all the answers

When being abused, who/what can people contact?

<p>Any. (B)</p> Signup and view all the answers

What is NOT abuse from the client towards the worker?

<p>Being respectful. (B)</p> Signup and view all the answers

What behaviour from the clients may NOT be intentional?

<p>Being respectful. (A)</p> Signup and view all the answers

What is the PRIMARY aim of cultural competence in healthcare settings?

<p>Delivering care that is respectful and responsive to clients' diverse health beliefs, practices, and linguistic needs. (C)</p> Signup and view all the answers

Which action BEST represents a support worker demonstrating cultural safety?

<p>Actively creating a space where a client feels comfortable expressing their cultural traditions and practices. (B)</p> Signup and view all the answers

How might a support worker demonstrate consideration for a client's cultural background regarding food preferences?

<p>Inquiring about a client's food preferences, preparation methods, and any dietary restrictions related to their culture or religion. (C)</p> Signup and view all the answers

How should a support worker respond to a client who expresses beliefs about the cause of illness that differ from Western medicine?

<p>Engage in a respectful conversation to understand the client's perspective, while still providing necessary medical information. (C)</p> Signup and view all the answers

A new client from another country is admitted. Which step is MOST crucial for a support worker in providing culturally sensitive care?

<p>Researching the client's cultural background to better understand their traditions, beliefs, and healthcare practices. (A)</p> Signup and view all the answers

A client is hesitant about receiving personal care from a support worker of a different gender due to cultural or religious beliefs. What is the BEST course of action?

<p>Arrange for a support worker of the same gender to provide the care, respecting the client's preferences and beliefs. (D)</p> Signup and view all the answers

Which action demonstrates that a PSW is prioritizing diversity?

<p>Recognizing and respecting differences in clients' backgrounds, beliefs and values. (A)</p> Signup and view all the answers

What does ethnocentrism mean?

<p>When people believe that their culture is better than other cultures. (D)</p> Signup and view all the answers

What should a PSW do to give culturally sensitive care?

<p>Learn about the client's culture. (A)</p> Signup and view all the answers

What is a stereotype?

<p>When you believe that everyone from a group is the same. (B)</p> Signup and view all the answers

What should a PSW do if they don't know about other cultures?

<p>Learn what you can about other cultures. (D)</p> Signup and view all the answers

What is diversity?

<p>The state of different individuals and cultures coexisting. (B)</p> Signup and view all the answers

Which of the following is NOT a factor that influences culture?

<p>Wearing a specific brand of clothing. (A)</p> Signup and view all the answers

What is the definition of prejudice?

<p>An opinion of a person based on their membership in a group. (C)</p> Signup and view all the answers

What does ageism mean?

<p>Feeling of intolerance of or prejudice towards others because of their age. (B)</p> Signup and view all the answers

Which of the following is true about cultural competence?

<p>All of the above. (D)</p> Signup and view all the answers

What does cultural safety mean?

<p>Creating a space for cultural expression within health care. (C)</p> Signup and view all the answers

Which of the following in NOT affected by culture?

<p>None of the above. (D)</p> Signup and view all the answers

Which of the following is NOT part of communication and culture?

<p>Genetics. (B)</p> Signup and view all the answers

What does culture affect in family lives?

<p>Care of relatives, nuclear family, and single-parent family. (C)</p> Signup and view all the answers

Which of the following questions isn't relevant to the cultural consideration of food?

<p>What kind of car do you drive? (D)</p> Signup and view all the answers

What should a PSW realize about death and birth?

<p>Religious and cultural beliefs affect EOL. (B)</p> Signup and view all the answers

What should the PSW recognize about the client who is sick?

<p>What do people do when they get sick (alternative therapy &amp; medicine). (C)</p> Signup and view all the answers

How do cultures affect the tradition of food? The PSW should recognize...

<p>Daily living(personal care, worship, behaviour, diet). (D)</p> Signup and view all the answers

Which of the options DOES NOT reflect building therapeutic relationships?

<p>There is one right way. (D)</p> Signup and view all the answers

What should the PSW recognize and consider for culturally sensitive care?

<p>All of the above. (D)</p> Signup and view all the answers

Which DOES NOT reflect developing competencies and behaviors to avoid?

<p>Discrimination, harassment or bullying. (A)</p> Signup and view all the answers

When assigned to care for Mr. Lundy, a PSW notices he seems distressed during personal care. According to what you know about cultural sensitivity, what is the BEST approach?

<p>To put on gloves and limit physical contact. (D)</p> Signup and view all the answers

What is the MOST important action of a PSW when they are unsure about a client's culture?

<p>Asking the client respectful questions to learn more. (A)</p> Signup and view all the answers

Why is understanding diversity essential in healthcare?

<p>To recognize and address the unique needs and preferences of each client. (B)</p> Signup and view all the answers

How can a PSW actively contribute to a culturally safe environment?

<p>Actively seeking to create a safe space and inviting conversation. (C)</p> Signup and view all the answers

A PSW finds that they have different traditions than a patient, what is the appropriate course of action?

<p>Have respectful conversations to better understand beliefs. (A)</p> Signup and view all the answers

What should a PSW do if the family traditions or habits conflict with their own personal values?

<p>Recognize the situation, discuss with the family if they need anything and then if no respect. (D)</p> Signup and view all the answers

What is NOT a correct way to handle language differences with a patient?

<p>Ignore the language and just do your job. (B)</p> Signup and view all the answers

Why should you not assume anything about a culture?

<p>People from different cultures react very differently. (D)</p> Signup and view all the answers

Which is NOT a negative side effect of lack of cultural sensitivity?

<p>Good working relationships. (B)</p> Signup and view all the answers

Why is respecting for culture so important?

<p>It helps to create a safe care, family habits for the best care. (A)</p> Signup and view all the answers

When providing routine care to a client from a different cultural background, what is the BEST way to integrate cultural sensitivity?

<p>Learning family structures and needs for better care. (A)</p> Signup and view all the answers

A patient has very different views, is it appropriate to share yours?

<p>No share, but only listen and respect. (C)</p> Signup and view all the answers

In communicating, which should NOT be done?

<p>Use touch or personal space if that isn't ok. (B)</p> Signup and view all the answers

When a health care setting focuses on 'feeling good' and 'celebrating difference,' whose responsibility is it primarily to promote those values?

<p>The institution and the worker share equal responsibility. (C)</p> Signup and view all the answers

What is the MOST appropriate initial action for a support worker who is assigned to a client who speaks a language different from their own?

<p>Utilizing translation services or resources. (D)</p> Signup and view all the answers

Before providing care to a client of a different ethnicity, how should a support worker BEST prepare themselves?

<p>Researching and learning about the client's specific cultural values and practices. (A)</p> Signup and view all the answers

Culture influences an individual's view of the world and how they interact with others. Which statement BEST describes this influence?

<p>Culture shapes fundamental aspects of a person's existence. (B)</p> Signup and view all the answers

How can a support worker demonstrate an understanding of the concept that 'everyone has a culture'?

<p>By appreciating that each client's background influences their perspectives and needs. (D)</p> Signup and view all the answers

In the context of providing culturally sensitive care, why is it important for a support worker to understand their own personal culture?

<p>To recognize how their own beliefs and biases might affect their interactions with clients. (A)</p> Signup and view all the answers

In what way does a support worker's knowledge of a client's culture most directly enhance the care provided?

<p>It allows the support worker to tailor care to the client's specific values and traditions. (A)</p> Signup and view all the answers

What is the MOST accurate definition of 'ageism'?

<p>Feeling of intolerance of or prejudice towards others because of their age. (C)</p> Signup and view all the answers

Which of the following situations BEST describes cultural conflict in a healthcare setting?

<p>A support worker insisting a client adopt their cultural practices. (D)</p> Signup and view all the answers

A support worker is assisting a client with a traditional healing practice that conflicts with their prescribed medication. What is the MOST appropriate action?

<p>Consult with the healthcare team and discuss the client's practice and potential interactions. (A)</p> Signup and view all the answers

What does 'cultural safety' primarily aim to achieve in healthcare?

<p>Creating a space where clients feel safe to express their cultural identity. (D)</p> Signup and view all the answers

A support worker is assisting a client who practices specific dietary customs related to their religion. Which action demonstrates culturally sensitive care regarding food?

<p>Documenting and honoring the client's dietary requirements. (C)</p> Signup and view all the answers

In the context of culture and health, why would a support worker inquire about a client's beliefs regarding the cause of illness?

<p>To understand how the client perceives their condition and treatment. (A)</p> Signup and view all the answers

When a client is hesitant to receive personal care from a support worker of a different gender because of cultural or religious beliefs, what is the BEST course of action?

<p>Involve the client in the decision-making and offer alternatives, if possible. (B)</p> Signup and view all the answers

Which action MOST clearly demonstrates a support worker's commitment to diversity in the workplace?

<p>Actively including and respecting the backgrounds of clients and colleagues. (C)</p> Signup and view all the answers

What BEST describes the term 'ethnocentrism'?

<p>The belief that one's own culture or ethnic group is centrally important and superior. (A)</p> Signup and view all the answers

What is one of the MOST appropriate strategies a support worker should employ to provide culturally sensitive care?

<p>Seek to understand and respect the unique values, traditions, and beliefs of each client. (C)</p> Signup and view all the answers

A support worker is unsure about certain aspects of a client's culture. What should they do?

<p>Seek information from reliable sources. (A)</p> Signup and view all the answers

What is the BEST description of 'diversity'?

<p>The state of different individuals and cultures coexisting. (A)</p> Signup and view all the answers

Which factor has the LEAST influence on an individual's culture?

<p>The current weather conditions. (C)</p> Signup and view all the answers

What defines 'prejudice' most accurately?

<p>An attitude toward or opinion of a person based on their membership in a group. (B)</p> Signup and view all the answers

A support worker says, 'Older adults are all frail and need constant care'. What does this exemplify?

<p>Ageism. (A)</p> Signup and view all the answers

Which of the following statements BEST describes 'cultural competence'?

<p>The ability to effectively interact with people from different cultures. (A)</p> Signup and view all the answers

Which of the following demonstrates the meaning of 'cultural safety' in a healthcare setting?

<p>Creating an environment where individuals feel respected for their cultural identity. (B)</p> Signup and view all the answers

Which area is LEAST affected by a person's culture?

<p>Universal basic needs like breathing. (A)</p> Signup and view all the answers

A client avoids eye contact when speaking. What aspect of communication, and culture, pertains to this observation?

<p>Body language. (B)</p> Signup and view all the answers

How does culture PRIMARILY affect family lives?

<p>By influencing roles, responsibilities, and expectations within the family. (B)</p> Signup and view all the answers

In providing culturally sensitive care, which question about food is LEAST relevant to ask a client?

<p>Whether the client's preferred food is considered healthy by current dietary guidelines. (B)</p> Signup and view all the answers

When providing end-of-life care, what should a support worker understand about cultural differences regarding death and birth?

<p>Many specific cultural and religious rituals dictate both birth and death practices. (A)</p> Signup and view all the answers

What consideration should a support worker prioritize when caring for a client who is sick?

<p>Their cultural beliefs about causes and treatments. (B)</p> Signup and view all the answers

As it relates to culture, what should a PSW recognize about FOOD traditions?

<p>Food traditions often hold deep cultural and symbolic meaning. (D)</p> Signup and view all the answers

Which of the following options DOES NOT demonstrate building therapeutic relationships with clients from diverse backgrounds?

<p>Making assumptions based on cultural stereotypes. (B)</p> Signup and view all the answers

When providing culturally sensitive care, what should the PSW consider in regard to the client's beliefs?

<p>PSWs should acknowledge and respect the client's beliefs, even if they differ from their own. (D)</p> Signup and view all the answers

Which of the following actions DOES NOT reflect developing cultural competencies and behaviors to avoid?

<p>Avoiding interaction with those of different cultures. (B)</p> Signup and view all the answers

During personal care, a support worker (PSW) notices his culture distress during personal care. What is the BEST approach for the PSW?

<p>Explain they understand the client's feelings and modify the approach. (B)</p> Signup and view all the answers

If a PSW is unsure about a client's culture, what is the MOST important action they can take?

<p>Consult reliable sources, ask questions. (C)</p> Signup and view all the answers

Why is understanding diversity essential in healthcare settings like long-term care facilities?

<p>To provide person-centered care that respects each client's unique background and needs. (C)</p> Signup and view all the answers

How can a PSW actively contribute to a culturally safe environment within a healthcare facility?

<p>By adapting practices. (A)</p> Signup and view all the answers

A PSW has different traditions than a patient, what is the appropriate course of action?

<p>Set aside their own judgements and make them feel safe. (B)</p> Signup and view all the answers

Select the options which accurately handles communication differences with a patient?

<p>Enunciate slowly and shorten sentences. (A)</p> Signup and view all the answers

Select the option which is NOT a negative side effect of lack of cultural sensitivity?

<p>Respectful care. (D)</p> Signup and view all the answers

Why is respecting for culture so crucial in the healthcare field?

<p>Helps gain acceptance of treatment. (D)</p> Signup and view all the answers

In what way can a support worker best integrate cultural sensitivity when providing routine care to a client from a different cultural background?

<p>Engaging in conversations and showing genuine curiosity about the client's culture. (D)</p> Signup and view all the answers

Select the practice that should NOT be followed while communicating with a client?

<p>Make cultural assumptions. (C)</p> Signup and view all the answers

Flashcards

Health

A state of complete physical, mental, and social well-being, not merely the absence of disease or infirmity. Includes ability to lead a socially and economically productive life.

Wellness

Promoting good health and reducing risk of disease with a holistic approach.

Holism

A concept that considers the whole person: physical, emotional, social, cognitive, and spiritual parts, which are interwoven and inseparable. Disability and illness affect the whole person.

Physical Health

Influenced by genetics and lifestyle. Achieved when the body is strong, fit, and free of disease. Through regular exercise, maintaining optimal body weight, and a healthy lifestyle.

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Emotional Health

Feeling good about oneself, having strong self-esteem, self-control, and self-awareness. Includes accepting help, giving help to others, and emotions vary throughout one's life.

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Social Health

Achieved through stable and satisfying relationships. Approaching others with respect, warmth, openness, and trust.

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Spiritual Health

Believing in a purpose greater than the self. May involve being a member of a formal religion. Includes respecting the expression of other people's spirituality.

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Cognitive Health

Keeping the mind active and creative via reading, doing puzzles, crosswords. Cognitively healthy people maintain curiosity throughout life

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Overall wellness

Achievement of the best health possible in all five dimensions: physical, emotional, social, cognitive, and spiritual dimensions.

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Psychosocial health

Well-being in the social, emotional, intellectual, and spiritual dimensions of one's life.

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Comfort

A feeling of contentment; lacking physical or emotional pain.

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Factors affecting client comfort

Age, illness, pain, activity level, temperature, ventilation, noise, odors and lighting

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Causes of embarrassing odors

Bowel movements, urine, draining wounds, and vomitus

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Decreasing noise

Control your voice, equipment and explain noises that may affect residents

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Promoting rest

Meeting basic needs, relieving pain, and providing a comfortable environment.

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Sleep

Lets mind and body rest, slows body functions, saves energy, and allows tissue repair.

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NREM sleep

The phase of sleep where there is no rapid eye movement that has 4-6 cycles

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REM sleep

The rapid eye movement phase of sleep

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Factors affecting sleep

Illness, nutrition, and exercise, can impact.

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Factors disrupting sleep

Environment, medications, alcohol, stress, and emotional problems.

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Sleep disorders

Repeated sleep problems; affecting sleep quality/quantity.

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Insomnia

Persistent inability to sleep or stay asleep all night

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Sleep deprivation

The amount and quality of sleep is decreased, sleep is interrupted

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Sleepwalking

The person leaves the bed and walks about during sleep.

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Sleep Apnea

Disorder; body stops breathing during sleep often.

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Sleep Apnea main types

Three types: Obstructive (OSA), Central (CSA) and Complex

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Role in promoting sleep

Report signs/symptoms, follow the care plan, and report observations.

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Importance of Safety

Safety is a basic need and the right of all individuals.

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Accident Risk: Seniors

Senior clients and residents are at a higher risk for accidents and falls due to age-related physical and cognitive changes.

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Common Fall Locations

Accidents and falls often occur in patient/resident rooms and bathrooms.

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Common Fall Causes

Poor lighting, cluttered floors, throw rugs, and wet surfaces.

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Peak Fall Times

Most falls happen between 6 PM and 9 PM, and during shift changes.

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Call Bell Purpose

Call bells allow clients to call for needed help and assistance.

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Call Bell Placement

Ensure it is always within the client's reach, placed on their strong side and the client knows to use it.

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Adult Poisoning Causes

Adult poisonings often include eating or drinking unsafe items and medication overdoses.

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Poisoning Risk Factors

Carelessness, confusion, difficulty reading labels, or disorientation.

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Common Equipment Used

Household appliances, mechanical lifting devices, wheelchairs, and walkers.

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Unsafe Equipment

Equipment that is broken, not used correctly, or damaged

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Common Fire Causes

Major fire causes include unsafe smoking, cooking accidents, and faulty electrical equipment.

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Fire Response: RACE

RACE: Rescue, Alarm, Confine, Extinguish/Evacuate

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Extinguisher Use: PASS

PASS: Pull, Aim, Squeeze, Sweep

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Fire Classes (A, B, C)

Class A is ordinary combustibles, class B is flammable liquids, class C is electrical fires.

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Common Burn Sources

Burns are caused by dry heat, moist heat, chemicals, electricity, radiation, or careless smoking.

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Burn Severity Degrees

First degree is red skin, second degree is blisters, third degree is charred skin.

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Initial Burn Treatment

Quickly cool the injury with water, cover with a clean cloth, and avoid ointments.

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Main Suffocation Causes

Common causes include choking, drowning, inhaling gas/smoke, or strangulation.

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Carbon Monoxide (CO)

This is a colorless, odorless, tasteless gas produced by appliances and fireplaces.

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CO Poisoning Symptoms

Headaches, nausea, and fatigue.

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What are Restraints?

This includes any device, garment, or medication restricting movement or access to one's body.

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Restraint Legal Issues

Restraints could be considered assault or battery unless per doctor's orders or safety concerns.

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Safe Workplace: Employer

According to OH&S legislation, employers must protect employee health and safety.

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Safe Workplace: Employee

Following safety policies, using protective equipment, and reporting hazards

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Hazardous Substances and OH&S

Health care OH&S requires employee to be aware of risks of hazardous substances and handle them safely.

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WHMIS Components

This includes labels, material safety data sheets, and worker education.

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WHMIS Label Information

WHMIS labels give critical information for safe handling such as risk factors and first aid.

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Workplace Violence

Any physical assault or threatening behavior, even if it is a temporary place.

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What is abuse?

Physical or mental harm by someone in a position of trust.

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Canadian Charter relevance?

Canada values equality; everyone deserves fair treatment.

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Physical abuse

Force causing injury/death.

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Sexual abuse

Unwanted sexual activity including harassment.

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Emotional/Psychological abuse

Words/actions causing mental harm.

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Financial abuse

Misuse of money/property.

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Neglect

Failing to provide basic needs.

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Cycle of Abuse

A pattern of tension, abuse, and reconciliation. It tends to intensify over time.

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PSW's role in abuse?

Recognizing signs but NOT judging; reporting suspicions.

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What is spousal abuse?

Abuse between intimate partners (married or common-law).

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Child Abuse

Mistreatment/neglect of a child.

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Physical Child Abuse

Application of force, causing injury.

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Emotional Child Abuse

Acts harming child's self-worth.

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Child Neglect

Depriving a child of basic needs.

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Child abuse risk factors?

Family crisis, single parenting, isolation.

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Preventing Child Abuse

Parenting education, support programs.

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Elder abuse

Mistreatment of an older person.

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Common elder abuse types?

Financial and emotional abuse.

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Elder abuse risk factors.

Caregiver stress, ageism, vulnerability.

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Healthcare abuse

Any abuse physical, sexual, emotional, or financial.

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Why workers abuse?

Stress, lack of training. Need for support.

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Client speaks of abuse?

Listen, reassure, report. Support their decision.

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Reporting suspicions?

Note details; facts not opinions. Report promptly.

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Legal PSW duty

Mandatory reporting of suspected abuse.

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Abuse of PSW?

Client, family, cognitively impaired.

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What is staff abuse?

Swearing, hitting, inappropriate.

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Sexual boundaries crossed?

Flirting, exposing, or requests for help.

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Sexual harassment defined

Comments creating discomfort; unwelcome advances.

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Workplace bullying?

Rude, hurtful acts between staff

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Healthcare Equity

Everyone should have an equal chance to receive the best possible healthcare, irrespective of factors like race, ethnicity, socioeconomic status, gender, religion, language, sexual orientation, or disability.

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Cultural Competence

It is the capacity to interact effectively with individuals from diverse cultures and socioeconomic backgrounds, incorporating respect for their health beliefs and linguistic needs.

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Culture

A person's way of life. It includes language, values, beliefs, habits, and traditions.

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Personal Culture

One's personal cultural identity is how individuals define and view themselves based on their cultural, ethnic, and religious background, influenced by their personality and upbringing.

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Culturally Sensitive

To provide care, one must understand themselves, the patient, and bridge cultural gaps.

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Diversity

The state of different individuals and cultures coexisting.

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Ethnicity

It refers to groups of people who share a common history, language, geography, national origin, religion, or identity.

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Prejudice

An attitude toward a person based on their group membership.

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Bias

When someone cannot judge impartially due to preconceived views.

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Stereotyping

An overly simplistic view of a group of people.

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Ageism

Intolerance or prejudice based on age.

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Sexism

Intolerance towards someone based on their gender.

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Cultural Conflict

Trying to force one's culture on another.

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Cultural Safety

Actively creating space for cultural expression in healthcare.

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Body Language

Expressed through gestures, postures, and facial expressions.

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Touch

Can convey comfort, caring, love, and affection.

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Personal Space

Refers to the space immediately around one's body.

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Eye Contact

Has different meanings within different cultures.

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Silence

The use of silence varies among different cultures.

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Culture and Family

Culture affects family roles, structure and responsibilities.

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Culture and Illness

Includes alternative therapy, folk medicine, and ancient remedies.

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Culture and religion

Daily living, relationships, medical care and life decisions.

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Building Relationships

Keep an open mind, being an active listener, exploring other people's cultures, customs and views.

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Culturally Sensitive Care

Treat all with respect and tolerance.

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Cultural Stereotyping

Assuming all members of a specific ethnic or cultural group are the same or behave identically.

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Cultural Competence in Healthcare

The ability to deliver healthcare that respects patient's beliefs, habits and language needs.

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Inviting Cultural Expression

Actively creating an inclusive environment that welcomes diverse cultural expression.

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Cultural Conflict defined

A potential outcome of differing values where one person imposes their cultural values on someone else.

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Respecting Personal Space

Using gloves and minimizing physical proximity can show respect for personal space.

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Cultural practices - Interferences

In some cultures there are practices or beliefs that may cause interferences with medical treatment.

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Culture's Impact on Health

Remember that cultural beliefs and practices can dramatically shape an individual's health decisions, responses to sickness, and end-of-life preferences.

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Cultural Research

Exploring literature can improve cultural understanding and inform culturally sensitive care practices.

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Religion’s effect on Beliefs

Includes daily habits, worship, and dietary preferences.

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What is a stereotype?

An oversimplified and exaggerated belief about a group of people. Can be negative or positive, but ignores individual differences.

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What is prejudice?

An unfair feeling of dislike or rejection. Based on limited or no knowledge.

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What is discrimination?

Unfair treatment. Action based on prejudice, denying equality.

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Study Notes

Providing Culturally Sensitive Care

  • Everyone seeking healthcare should have equal opportunity to receive the best possible care/treatment, regardless of race, ethnicity, socioeconomic status, gender, religion, first language, sexual orientation, (dis)ability or any other dimension of difference.
  • Cultural competence is the responsibility of the institution/worker, not the responsibility of the client to adapt to mainstream culture.
  • When supporting a client who speaks a different language, find ways to communicate.
  • Prepare when looking after someone of a different ethnicity.

What is Culture?

  • Culture is a way of being, it influences how we view the world and interact with others.
  • Culture is transmitted via family/community, and binds people together in good and challenging times
  • Culture affects reactions to situations and actions taken.
  • Culture refers to the characteristics of a group of people; language, values, beliefs, habits, ways of life, rules of behavior, music, and traditions.
  • Everyone has a culture.
  • Personal culture involves how individuals define/view themselves, and it is part of cultural (ethnic/religious) background, affected by upbringing and personality.
  • To care for someone, it is important to know who they are. Bridging gaps is essential.

Key Terms

  • Key terms related to culture are: diversity, ageism, ethnicity, sexism, prejudice, and racism
  • Ethnocentrism and discrimination are also key terms.
  • A handout posted on BB and PSW Textbook contains more information.

Culture and Diversity

  • Diversity: the state of different individuals and cultures coexisting.
  • Ethnicity: groups of people sharing common history, language, geography, national origin, religion, or identity.
  • Culture: characteristics of a group of people (language, values, beliefs, habits, ways of life, implied rules for behavior, music, traditions).

Factors that Influence Culture

  • Gender, race, life events, and education are factors that influence culture.
  • Geographical location, ability/disability, religion, and age also influence culture.
  • Ethnicity, social and economic status, work environment, and sexual orientation further affect it.

Prejudice

  • Prejudice is an attitude toward or opinion of a person based on group membership.
  • Bias occurs when a person cannot impartially judge issues due to a preformed point of view.
  • Stereotyping is an overly simple view of a group of people.
  • Forms of prejudice: racism, sexism, ageism, and homophobia.
  • Some people stereotype ethnic or cultural groups by assuming they are alike or behave a certain way.
  • Stereotypes are overly simple or exaggerated views of a group of people.
  • Ageism is intolerance/prejudice towards others based on age.
  • Sexism is the feeling of intolerance towards a person/group of people because of their gender, and homophobia.

Cultural Conflict

  • Cultural conflict occurs when someone tries to dictate another’s culture.
  • Individuals living within different cultures can experience feelings of cultural conflict.
  • A textbook box contains a Case Study about Cultural Conflict .

Cultural Competence

  • Cultural competence is the ability to effectively interact with people from different cultures or socioeconomic backgrounds.
  • In health care, cultural competence is delivering respectful & responsive care to the health beliefs, practices, & linguistic needs of clients.
  • It is important to understand that not everyone from a particular culture demonstrates identical health practices or beliefs.

Cultural Safety

  • Cultural safety involves actively inviting and creating a space for cultural expression within health care.
  • Be aware of the client's special traditions/practices.
  • Respect the client as part of a culture without changing their values/beliefs.

Effects of Culture on:

  • Culture affects communication, family/social organization, and food preferences.
  • Culture affects reactions to birth and death, health care practices, reactions to illness, and religion.

Culture and Communication

  • Culture affects body language, touch, personal space, eye contact, facial expression, and silence.
  • Body language includes gestures, postures, and facial expressions.
  • Touch can convey comfort, caring, love, and affection, but some cultures are not comfortable with touch.
  • Personal space refers to the space immediately around one's body, and some people prefer more space than others.
  • Eye contact has different meanings within different cultures.
  • Some facial expressions are universal, while some cultures use fewer facial expressions.
  • Use of silence varies among cultures.

Donald Lundy - Case Study

  • Donald Lundy is an 82-year-old bachelor requiring physiotherapy who is not willing to be touched, so put on gloves and avoids skin contact.

Translators and Interpreters

  • Clients may speak different languages/dialects. Others may be deaf/hard of hearing.
  • There is an option to work with an interpreter and some areas have paid translators.
  • A Respecting Diversity box is in, Communicating With Clients Who Speak a Language Different From Your Own (p. 106).

Culture and Family & Social Organization

  • Culture influences patriarchy vs matriarchy, gender bias, birth order, discipline, education, work, and different types of family.
  • Culture affects family structure, roles, and responsibilities.
  • There is also the care of relatives; adult children may be expectant to care for their older parents.
  • Culture influences What roles older adults play in family? Who provides care to sick members? Who is involved if conflict?
  • Remember family teaches how to handle conflict, listen, learn rules, and communicate.

Types of Families

  • Types of Families range from Nuclear families to Same-sex families

Culture and Food

  • Consider What food means to the family? Who prepares the food? Conversation/electronics? Ethnic impacts on diets?
  • Culture may be a celebration, showers, superstition, and prenatal care
  • Birth rituals, Midwives, hospitals, home births, and Naming children
  • Also includes christening and circucism.
  • Death includes end of life care, Religious and cultural beliefs, funerals, and what happens after death?

Culture and Health Care Practices

  • Consider what is healthy in different cultures? Why do people get sick? Health care for older adults?,

Culture and Reaction to Illness

  • What do people do when they get sick? (Alternative therapy & medicine)
  • Who do people go to when they go sick?
  • Who is involved (if anyone) when someone gets sick?
  • Religion may affect beliefs and practices related to daily living (personal care, worship, behavior, diet)
  • Culture influences relationships with others, medical care, life, death, and related traditions.

Culture and Perceptions of Health Care and Illness

  • People in some cultures believe supernatural forces cause illness.
  • Also that people may use charms, rituals, alternative, traditional or folk medicine.
  • Practices may interfere with the client's medical treatment. Includes herbal medicines.

PSWS and Culturally Sensitive Care

  • PSWS You are required to build therapeutic relationships and be open minded.
  • They need to Explore cultures by asking people questions and reading people's cultures, Listening to their history, and researching cultural and religious holidays/celebrations.

Culturally Sensitive Care

  • Never use stereotypes to judge your client
  • Prejudice frequently leads to discrimination
  • Recall DIPPS
  • Tolerate clients and don't make judgements.

Embracing DIversity

  • Develop competencies like being open minded, inclusive and respectful
  • Address barriers to equity and diversity
  • Refuse discrimination harassment or bullying
  • Know react to others
  • Continue to learn different culture amongst staff, volunteers and residents

A few more comments/questions - GROUP DISCUSSION

  • Be familiar with what religions, things, languages, and cultural rituals there are
  • Know where to go for information on different religions and cultures
  • Know some religions around the world

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