Podcast
Questions and Answers
Which scheduling technique involves grouping similar types of appointments together?
Which scheduling technique involves grouping similar types of appointments together?
What is included in a medical records' family history?
What is included in a medical records' family history?
Which term refers to the percentage of costs for covered health care services that the patient pays after the deductible has been met?
Which term refers to the percentage of costs for covered health care services that the patient pays after the deductible has been met?
In health care systems, what does Medicare Part C generally provide?
In health care systems, what does Medicare Part C generally provide?
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Which of the following is a required component of the Chain of Infection?
Which of the following is a required component of the Chain of Infection?
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What is a Tickler file used for in an office?
What is a Tickler file used for in an office?
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What color is typically used for biohazard waste containers?
What color is typically used for biohazard waste containers?
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What type of contract is an expressed contract?
What type of contract is an expressed contract?
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Which of the following terms describes a serious increase in heart rate?
Which of the following terms describes a serious increase in heart rate?
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What is the most accurate way to take a temperature?
What is the most accurate way to take a temperature?
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Study Notes
Communication
- Basic communication skills while using the telephone
- ARU
- Electronic mail
- Medical records information and what is included in family hx and past hx
Filing and Scheduling
- Abbreviations: stat, DX, POS
- Handling emergency information
- Scheduling techniques: stream scheduling, double booking, clustering, open hours, true wave, modified wave
- Appointment reference sheet
- Files: Tickler file, Out guide, Alphabetic name sequence, Phonetic, units, alphabetic filing rule, indexing unit
Health Care Systems
- Ways to promote physical wellness
- Mental and intellectual wellness
- Meditation, antioxidants, acupressure, Chinese medicine practitioner
- Recipient
- Waiting period
- Medicare Part B and C
- Resource-Based Relative Value System
- Adjuster
- Medical terminology for gallbladder
- Deductible
- CMS-1500
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Description
This quiz covers essential communication skills in healthcare settings, including telephone etiquette and handling medical records. Additionally, it delves into filing and scheduling techniques relevant to managing appointments effectively. Test your knowledge on procedures that promote physical and mental wellness, as well as understanding various healthcare systems.
