Health Care Communication & Scheduling
10 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which scheduling technique involves grouping similar types of appointments together?

  • Double booking
  • Stream scheduling
  • Open hours
  • Clustering (correct)

What is included in a medical records' family history?

  • Genetic conditions (correct)
  • Current medications
  • Allergies
  • Vital signs

Which term refers to the percentage of costs for covered health care services that the patient pays after the deductible has been met?

  • Coordination of benefits
  • Coinsurance (correct)
  • Copayment
  • Premium

In health care systems, what does Medicare Part C generally provide?

<p>Coverage through private insurance companies (A)</p> Signup and view all the answers

Which of the following is a required component of the Chain of Infection?

<p>Reservoir (B)</p> Signup and view all the answers

What is a Tickler file used for in an office?

<p>Reminding about upcoming tasks or appointments (C)</p> Signup and view all the answers

What color is typically used for biohazard waste containers?

<p>Red (C)</p> Signup and view all the answers

What type of contract is an expressed contract?

<p>An oral or written agreement (A)</p> Signup and view all the answers

Which of the following terms describes a serious increase in heart rate?

<p>Tachycardia (A)</p> Signup and view all the answers

What is the most accurate way to take a temperature?

<p>Rectal thermometer (D)</p> Signup and view all the answers

Flashcards

Resource-Based Relative Value System (RBRVS)

A system that assigns values to medical services based on their complexity and resources used. It helps determine reimbursement amounts for healthcare providers.

Clustering

A scheduling technique that groups appointments for similar procedures or needs together in a specific time slot. This improves efficiency and minimizes downtime between patients.

Tickler File

A file used to keep reminders and track important dates. This ensures timely follow-ups and actions.

Open Hours Scheduling

A type of scheduling where appointments are spread out throughout the day, creating spaces for walk-ins or emergencies. It allows for flexibility and minimizes long waiting times.

Signup and view all the flashcards

Medicare Part B

The part of Medicare that covers doctor's visits, outpatient care, and preventive services.

Signup and view all the flashcards

Chain of Infection: Portal of exit, Reservoir

A sequence of elements required for transmission of an infectious agent. Portal of exit refers to the way an infectious agent leaves the reservoir. Reservoir is where a pathogen is maintained in a living host or inanimate environment.

Signup and view all the flashcards

N95, N100

A type of personal protective equipment that effectively filters out airborne particles. It is essential for healthcare professionals to wear an N95 or N100 respirator when dealing with airborne pathogens.

Signup and view all the flashcards

Rectal temperature

A type of medical thermometer inserted into the rectum, providing the most accurate reading compared to other methods.

Signup and view all the flashcards

Pyrexia, Febrile

A medical term for a fever. It's a condition where the body temperature rises above normal.

Signup and view all the flashcards

Tachycardia

A medical term that describes a rapid heartbeat, often associated with physical exertion, stress, or underlying medical conditions.

Signup and view all the flashcards

Study Notes

Communication

  • Basic communication skills while using the telephone
  • ARU
  • Electronic mail
  • Medical records information and what is included in family hx and past hx

Filing and Scheduling

  • Abbreviations: stat, DX, POS
  • Handling emergency information
  • Scheduling techniques: stream scheduling, double booking, clustering, open hours, true wave, modified wave
  • Appointment reference sheet
  • Files: Tickler file, Out guide, Alphabetic name sequence, Phonetic, units, alphabetic filing rule, indexing unit

Health Care Systems

  • Ways to promote physical wellness
  • Mental and intellectual wellness
  • Meditation, antioxidants, acupressure, Chinese medicine practitioner
  • Recipient
  • Waiting period
  • Medicare Part B and C
  • Resource-Based Relative Value System
  • Adjuster
  • Medical terminology for gallbladder
  • Deductible
  • CMS-1500

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Description

This quiz covers essential communication skills in healthcare settings, including telephone etiquette and handling medical records. Additionally, it delves into filing and scheduling techniques relevant to managing appointments effectively. Test your knowledge on procedures that promote physical and mental wellness, as well as understanding various healthcare systems.

Use Quizgecko on...
Browser
Browser