Health and Disease Society: Lecture 2
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Questions and Answers

What are the three main categories of errors or active failures, as outlined in the document?

The three main categories of errors or active failures are slips and lapses, mistakes, and violations.

Describe the difference between a slip/lapse and a mistake.

Slips and lapses are errors of action, where the individual knows what they intend to do but their action doesn't match, often due to attentional slips or memory lapses. Mistakes, on the other hand, are errors of knowledge or planning, where the action is carried out as intended but fails to achieve the desired outcome due to a wrong diagnosis or flawed plan.

What is a violation in the context of medical errors?

A violation is an intentional deviation from protocols, standards, safe operating procedures, or other rules. This could include actions like not using proper aseptic techniques or disregarding established guidelines.

What are the primary goals of Root Cause Analysis (RCA)?

<p>The primary goals of Root Cause Analysis are to understand what happened, identify the underlying causes of an incident or near miss, and develop strategies to prevent it from happening again.</p> Signup and view all the answers

Provide three examples of preventable adverse events mentioned in the document.

<p>Examples of preventable adverse events include operations performed on the wrong part of the body, transfusion of blood with the wrong blood group, and the administration of a wrong dose or type of medication.</p> Signup and view all the answers

What are some of the key factors that contribute to variations in healthcare quality and outcomes across different regions or providers?

<p>Variations in healthcare quality and outcomes can arise from factors like the presence of high rates of preventable adverse events, differences in healthcare expenditures, gaps between known effective practices and actual implementation, inequitable access to care, and inconsistencies in the efficiency of healthcare delivery.</p> Signup and view all the answers

What is the primary focus of patient safety and what are its key aims?

<p>Patient safety focuses on preventing harm to patients during the healthcare process. Its key aims include reducing the risk of unnecessary harm associated with healthcare to an acceptable minimum.</p> Signup and view all the answers

What alarming statistics are provided about the prevalence of patient harm in healthcare settings?

<p>Statistics indicate that one in ten patients is harmed while receiving hospital care, and four out of ten patients experience harm in primary and outpatient settings.</p> Signup and view all the answers

How do the statistics provided about healthcare costs related to patient harm highlight economic concerns?

<p>At least one out of every seven dollars spent on hospital care is attributed to treating the effects of patient harm.</p> Signup and view all the answers

What are some examples of specific patient safety concerns cited in the text?

<p>Specific patient safety concerns include unsafe medication practices and medication errors, inaccurate or delayed diagnoses, hospital infections, and complications arising from surgery.</p> Signup and view all the answers

What is one of the most common causes of patient harm, according to the text?

<p>Inaccurate or delayed diagnoses are cited as one of the most common causes of patient harm, affecting millions of patients annually.</p> Signup and view all the answers

Explain the significance of the example provided regarding amputations in England.

<p>The example highlights the substantial number of potentially preventable amputations occurring in England. Over 70 amputations occur weekly, with 80% being potentially preventable.</p> Signup and view all the answers

What is the focus of the first international patient safety goal?

<p>The first international patient safety goal focuses on accurately identifying patients.</p> Signup and view all the answers

Explain the connection between patient safety and equity in healthcare.

<p>Patient safety is intricately linked to equity in healthcare. The text explicitly states that medical care provision should be not only safe but also equitable, accessible, and efficient.</p> Signup and view all the answers

What are some potential consequences of variations in healthcare quality and outcomes across different regions or providers?

<p>Variations in healthcare quality and outcomes can lead to disparities in patient health, increased costs, and a diminished public trust in the healthcare system.</p> Signup and view all the answers

What is the primary reason for emphasizing quality and safety in healthcare?

<p>To ensure patients receive the best possible care and to avoid harm.</p> Signup and view all the answers

Define clinical governance in the context of healthcare.

<p>It's a system where health organizations are accountable for continuously improving the quality of clinical services.</p> Signup and view all the answers

What is the legal duty imposed on NHS trusts since April 1999?

<p>To implement systems for monitoring and ensuring the quality of care provided.</p> Signup and view all the answers

List two dimensions of quality in healthcare.

<p>Safety and patient-centered care.</p> Signup and view all the answers

How does accessibility contribute to the quality of healthcare?

<p>It ensures that patients can access the necessary services when and where they need them.</p> Signup and view all the answers

What is meant by the term 'equity' in healthcare quality?

<p>It refers to providing the same level of care to patients with similar needs.</p> Signup and view all the answers

What does the effectiveness dimension of quality imply?

<p>Patients should receive interventions that are proven to work.</p> Signup and view all the answers

Flashcards

What is quality in healthcare?

The degree to which health services improve desired health outcomes and are consistent with current knowledge, ensuring that patients get the best possible care.

What is clinical governance?

A system that holds organizations accountable for continuously improving the quality of their clinical services and ensuring high standards of patient care.

Duties of medical doctors

The obligation of medical practitioners to ensure they have the necessary knowledge, skills, and performance levels to deliver safe and effective care.

Accessibility (Dimension of quality)

This dimension asks: Are patients getting the services they need, when and where they need them?

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Equity (Dimension of quality)

This dimension addresses: Are patients with similar needs receiving the same standard of care?

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Effectiveness (Dimension of quality)

This dimension examines: Are patients receiving interventions that have been proven to be effective?

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Efficiency (Dimension of quality)

This dimension inquires: Are services provided at a reasonable cost?

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Slip or Lapse

A type of medical error where the person knows what they want to do, but their action doesn't go as planned due to a slip of attention or a lapse in memory.

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Mistake

A type of medical error where the action goes as planned, but the intended outcome isn't achieved because there was an error in knowledge or planning. This might be due to a wrong diagnosis or misunderstanding.

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Violation

An intentional deviation from protocols, standards, or safe operating procedures. This involves knowingly breaking the rules, like not using aseptic technique during a procedure.

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Root Cause Analysis (RCA)

A systematic method used to analyze incidents and near misses in healthcare settings. It aims to identify gaps in systems and processes that might have contributed to the event, allowing for improvements to prevent similar occurrences.

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Adverse Event

An injury caused by medical management, rather than the underlying condition, that prolongs hospitalization or leads to disability.

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Variations in Healthcare

Variations in healthcare practices or outcomes that are not due to differences in patient needs or clinical science.

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Patient Safety

The absence of preventable harm to a patient during the process of health care and the reduction of unnecessary harm associated with healthcare to an acceptable minimum.

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Variation in Healthcare Expenditures

The differences in the rate of healthcare spending that cannot be explained by variations in patient needs or clinical factors.

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Gaps between Best Practice and Actual Practice

The practice of providing care that is not consistent with the best available evidence.

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Rate of Healthcare Outcomes

A measure of how many patients experience a specific healthcare outcome.

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Potentially Preventable Adverse Event

A healthcare outcome that is preventable, meaning it should not have happened.

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Unscientific Measures

The use of procedures or interventions that are not supported by scientific evidence.

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Patient Safety Approach

An approach to healthcare that aims to improve patient safety and reduce harm by focusing on identifying and addressing risks.

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Equitable Healthcare Provision

Ensuring that patients receive the care they need, regardless of their social or economic status.

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Study Notes

Health and Disease in Society: Session 1, Lecture 2

  • This lecture focuses on quality and safety in healthcare.
  • Medical doctors have duties including knowledge, skills, and performance; safety and quality; communication, partnership, and teamwork; and trust maintenance.
  • Quality and safety are important because it's necessary to ensure patients receive the best possible care and avoid harm.
  • Variations in healthcare, evidence of medical errors, and policy imperatives (linked to scandals, like high complaints against a hospital) contribute to their importance.

What is clinical governance?

  • A system where healthcare organizations are responsible for continuously improving clinical services and patient care.
  • Organizations are accountable for creating an environment where excellence prospers through monitoring.
  • In the UK, NHS trusts have a legal duty (since April 1999) to implement systems for quality of care monitoring, with clinical governance facilitating this.
  • All doctors are obligated to act within clinical governance guidelines.

What is quality?

  • Quality is the extent to which health services benefit individuals and populations, enhancing their likelihood of desired health outcomes and adhering to professional standards.
  • This definition comes from the US Institute of Medicine.

Dimensions of Quality

  • Safety: Minimizing risks of preventable harms to patients.
  • Accessibility: Ensuring patients receive necessary services when and where needed.
  • Equity: Providing similar care to patients with similar needs.
  • Patient-centered: Demonstrating respect and sensitivity for individual patients' contexts.
  • Effectiveness: Using interventions proven to be effective.
  • Efficiency: Delivering services at a reasonable cost.

How do we know quality isn't optimal?

  • High rates of adverse events (preventable incidents).
  • Variations in expenditure rates (no clear scientific basis.)
  • Gaps between recognized effective practices and actual practices.
  • Inequitable and inaccessible medical care provision
  • Inconsistent efficiency of care across different locations, where risks vary.

What is Patient Safety?

  • Absence of preventable harm.
  • Reducing unnecessary harm in healthcare.

WHO Facts About Patient Safety

  • One in 10 hospitalized patients experiences harm.
  • Adverse events from unsafe care are among the world's top 10 causes of death and disability.
  • Harm occurs in primary and outpatient care at a rate of 4 out of 10.
  • Significant financial resources (at least 1 dollar out of every 7) are spent addressing patient harm in hospitals.

Other Key aspects of Patient Safety

  • Improvements in patient safety lead to better financial outcomes.
  • Unsafe medication practices and errors negatively impact millions of patients annually.
  • Inaccurate or delayed diagnoses are significant sources of patient harm.
  • Hospital infections are common; impacting up to 10 in 100 hospitalized patients.
  • More than one million patients die annually from post-operative complications.
  • Risks associated with radiation exposure represent a public and patient safety concern.

International Patient Safety Goals

  • Identify patients correctly
  • Enhance communication effectiveness.
  • Improve safety of high-alert medications (example: insulin).
  • Ensure correct surgery, site, and patient procedures.
  • Reduce infection risk
  • Mitigate risks from patient falls.

Types of Error / Active Failures

  • Slips & Lapses: Actions performed incorrectly despite intended goals (e.g., wrong medication dose).
  • Mistakes: Errors related to knowledge or planning (e.g., incorrect diagnosis).
  • Violations: Deliberate deviations from protocols/rules (e.g., not following aseptic technique).

Root Cause Analysis (RCA)

  • A structured method to identify care processes and system gaps contributing to incidents or near misses.
  • Key goals of RCA include identifying the event, its causes, and preventions.
  • RCA aims for solutions to avoid recurrence.

Adverse Events

  • Injuries caused by healthcare management, not the underlying disease.
  • This prolongs hospital stays, results in disabilities, or both.

Examples of Preventable Adverse Events

  • Performing surgery on the incorrect body part.
  • Administering blood transfusions with the wrong blood group.
  • Providing incorrect medication doses or types.
  • Improper medication administration.

Example of Preventable Adverse Event Scenario

  • Antibiotic prescribed to acutely ill patient.
  • Pharmacy doesn't deliver due to special order.
  • Nurses repeatedly note 'drug not available.'
  • Patient's condition deteriorates and death occurs.

Adverse Events Frequency

  • The Harvard Medical Practice Study (HMPS) reviewed 30,121 records.
  • Adverse events led to hospital admission in nearly 4% of cases.
  • Approximately 7% of these situations caused permanent disabilities.
  • In 14% of adverse events, deaths were caused by medical management errors and negligence being a contributing factor in nearly half the cases.

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Description

This lecture discusses the critical themes of quality and safety in healthcare, emphasizing the responsibilities of medical professionals. It explores the concept of clinical governance and the accountability of healthcare organizations to improve services and patient care. Understanding these aspects is vital for ensuring optimal patient safety and care quality.

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