156 Questions
What is the primary goal of Clinical Governance in the NHS?
To improve the quality of services and safeguard high standards of care
What is a key feature of quality improvement approaches?
A multidisciplinary approach to delivering change
What is the main objective of using a systematic change method in quality improvement?
To improve patient experience and outcomes
What is a key principle of quality improvement approaches?
A systematic approach to delivering change
What is the primary focus of quality improvement initiatives?
Improving healthcare outcomes
What does the delivery of healthcare with improved outcomes and lower cost involve?
Continuous redesigning of work processes and systems
What is the primary focus of quality improvement in healthcare?
Ensuring a continuous focus on the needs and experiences of the people served by the system
What is the main limitation of audit in healthcare?
It can be difficult to apply uniformly across different locations
What is the primary goal of clinical research in healthcare?
To compare the effectiveness of different treatments or interventions
What is the primary goal of ensuring equitable care?
To provide the same quality of care regardless of personal characteristics
What is the purpose of process mapping?
To communicate how a process works in a concise and straightforward way
What is the role of data in quality improvement?
To understand variation and inform improvement efforts
What is the primary focus of the Institute of Medicine's six domains of healthcare quality?
Providing evidence-based care and avoiding harm to patients
What is the focus of root cause analysis?
To troubleshoot solutions to problems by analyzing what is causing them
What is the purpose of quality improvement work in healthcare?
To make changes to what is, or was, routine care
What is the purpose of measurement in improvement methodology?
To understand the source of variation and use tools to reduce and manage it
What is the fundamental approach of Lean?
Using less to do more by eliminating waste and adding value
What is the role of clinicians in quality improvement?
To lead or join improvement teams and implement changes
What is the purpose of the 'thinking part' of the improvement methodology model?
To ask fundamental questions guiding improvement work
What is the primary focus of the NHS's definition of quality?
Improving patient outcomes and experiences, including safety, effectiveness, and compassion
What is the main difference between quality improvement and research in healthcare?
Quality improvement focuses on implementing changes, while research focuses on establishing new medical standards
What is the purpose of the 'doing part' of the improvement methodology model?
To use PDSA cycles to make rapid changes
What is the primary goal of improvement work in healthcare?
To identify areas for improvement and implement changes
What is the focus of statistical process control?
To identify special cause and common cause variation
What is the purpose of process control charts?
To understand if a process has special cause and/or common cause variation
What is the goal of Lean 2?
To improve flow and eliminate waste
What is the primary purpose of identifying and listing problems in Pareto analysis?
To gather feedback from clients and team members
Which technique is useful for identifying the root cause of each problem in Pareto analysis?
All of the above
How are problems scored in Pareto analysis?
By the cost of resolving each problem
What is the purpose of grouping problems together in Pareto analysis?
To group problems by common cause
What is the benefit of using a control chart in process improvement?
To monitor process stability and variation
What is the minimum number of data points required to create a run chart?
10
What is the primary role of a Project Sponsor in an improvement team?
To oversee the system or process being improved
What is the purpose of establishing measures in an improvement project?
To know if a change is an improvement
What type of measure is used to evaluate the outcome of an improvement project?
Outcome Measure
What is the purpose of setting aims in an improvement project?
To establish what the project is trying to accomplish
What is the primary purpose of the PDSA cycle in the context of quality improvement?
To evaluate the effectiveness of a change and adapt to the local environment
Which of the following is a key benefit of spreading a successful change to other contexts?
It allows for the adaptation of the change to local environments
What is the primary role of a change agent or champion in quality improvement initiatives?
To lead the implementation of the change on a large scale
What is the primary focus of the 'Eliminate Waste' principle in quality improvement?
To optimize inventory levels and reduce waste
What is a key aspect of effective communication strategies in quality improvement initiatives?
Involving stakeholders in the planning and implementation of the change
What is the primary purpose of engaging others in quality improvement initiatives?
To build a collaborative team effort to achieve quality improvement goals
What does the SIX SIGMA methodology aim to achieve?
Reduce variation in processes to minimize defects
In the Define phase of Six Sigma, what is the primary focus?
Understanding customer needs and objectives
What is the primary purpose of the Measurement phase in Six Sigma?
To collect data to establish a baseline for process performance
What is the primary goal of the Improvement phase in Six Sigma?
To accumulate data to check for measurable improvement
What is the primary purpose of the Control phase in Six Sigma?
To control the process and sustain improvements
What is the primary benefit of using Pareto Analysis in Six Sigma?
To identify and prioritize problems
What is the primary principle underlying Pareto Analysis?
80% of problems can be traced back to 20% of causes
What is the primary application of Fishbone Diagrams in Six Sigma?
To analyze the root cause of problems
What is the primary benefit of using Control Charts in Six Sigma?
To measure process stability and variation
What is the primary trigger for quality improvement in pharmacy settings?
All of the above
What is the main objective of Clinical Governance in the NHS?
To ensure accountability for continuously improving the quality of services
Which of the following definitions best describes Quality Improvement?
Improvement in patient outcomes, system performance, and professional development
What is the primary focus of Quality Improvement approaches?
Making a difference to patients by improving safety, effectiveness, and experience of care
What is a common feature of Quality Improvement approaches?
A multidisciplinary approach to change
What is the ultimate goal of Quality Improvement?
To make a difference to patients by improving safety, effectiveness, and experience of care
What is a key principle of Quality Improvement approaches?
A multidisciplinary approach to change
What is the main objective of quality improvement work in healthcare?
To make changes to what is, or was, routine care
What is the primary focus of audit in healthcare?
Comparing current practice to recommended standards
What is the role of clinicians in quality improvement initiatives?
To participate in improvement teams and learn from data
What is the primary difference between quality improvement and research in healthcare?
Quality improvement focuses on making changes to routine care, while research focuses on comparing the effectiveness of different treatments
What is the primary focus of the NHS's definition of quality?
Safety, experience, and effectiveness of care
What is the primary goal of improvement work in healthcare?
To make changes to what is, or was, routine care
What is the primary focus of the Institute of Medicine's six domains of healthcare quality?
Safe, effective, patient-centred, timely, efficient, and equitable
What is the primary role of data in quality improvement?
To understand variation and improve processes
What is the primary focus of quality improvement initiatives?
Making changes to what is, or was, routine care
What is the primary benefit of quality improvement work in healthcare?
Improving patient outcomes and reducing costs
What is the primary purpose of process mapping?
To communicate how a process works in a concise and straightforward way
What is the focus of root cause analysis?
Analysing what is causing a problem
What is the goal of Lean?
To use less to do more by eliminating waste
What is the purpose of measurement in improvement methodology?
To understand the source of variation in a process
What is the primary purpose of the 'thinking part' of the improvement methodology model?
To guide improvement work
What is the focus of statistical process control?
Understanding variation in a process
What is the primary purpose of the 'doing part' of the improvement methodology model?
To implement changes to a process
What is the benefit of using Lean in healthcare?
Using less to do more by eliminating waste
What is the primary goal of improvement work in healthcare?
To improve the quality of care
What is the focus of quality improvement initiatives in healthcare?
Improving the quality of care
What is the primary purpose of the PDSA cycle in the context of quality improvement?
To test and evaluate the effectiveness of a change on a small scale
What is the focus of the 'Eliminate Waste' principle in quality improvement?
To reduce waste and optimize resources in a process
What is the primary role of a change agent or champion in quality improvement initiatives?
To engage and motivate others to participate in quality improvement initiatives
What is the primary benefit of using the PDSA cycle in quality improvement?
To increase the confidence that a change will result in improvement
What is the primary purpose of the 'Manage Time' principle in quality improvement?
To prioritize tasks and manage time effectively
What is the primary focus of the 'Focus on Variation' principle in quality improvement?
To identify and understand the causes of variation in a process
What is the primary goal of Six Sigma methodology?
To reduce defects to near zero
What is the primary focus of the Define phase in Six Sigma?
Understanding the needs of the customers
What is the primary purpose of Pareto Analysis in Six Sigma?
To identify and prioritize problems
What is the primary goal of the Improvement phase in Six Sigma?
To accumulate data to check for measurable improvement
What is the primary trigger for quality improvement in pharmacy settings?
Patient safety incidents
What is the primary purpose of Control Charts in Six Sigma?
To monitor process stability and variation
What is the primary benefit of using Six Sigma in pharmacy settings?
Reduction in dispensing errors
What is the primary focus of the Analyse phase in Six Sigma?
Analysing root causes of problems
What is the primary role of Process Mapping in Six Sigma?
To visualize workflow for improvement
What is the primary goal of the Control phase in Six Sigma?
To control the process and sustain changes
What is the primary purpose of the '5 Whys' technique in Pareto analysis?
To get to the root cause of each problem
What is the benefit of using a control chart in process improvement?
It enables to distinguish between variation in a measure due to common causes and special causes
What is the primary purpose of establishing measures in an improvement project?
To know that a change is an improvement
What is the primary role of the Project Sponsor in an improvement team?
To provide resources and support
What is the primary focus of the 'forming the team' step in the improvement model?
Bringinging diverse perspectives and expertise to fuel more effective ideas for change
What is the primary purpose of process mapping?
To visualize workflow for improvement
What is the primary benefit of using Pareto analysis?
It enables to prioritize problems based on their impact
What is the primary purpose of selecting changes to test in an improvement project?
To make a change that will result in improvement
What is the primary purpose of the 'testing changes' step in the improvement model?
To evaluate the effectiveness of the change
What is the primary purpose of implementing changes in an improvement project?
To put the change into practice and make it a part of the workflow
According to the definition of Quality Improvement, what is its primary focus?
Improving system performance and professional development
What is Clinical Governance in the NHS?
A system to improve patient care
What is the primary goal of Quality Improvement initiatives?
To improve patient outcomes and system performance
What is the definition of Quality Improvement according to the BMJ?
Improvement in patient outcomes, system performance, and professional development
What is the key principle of Quality Improvement approaches?
Using a systematic change method and strategies
What is the primary focus of Quality Improvement?
Making a difference to patients by improving safety, effectiveness, and experience of care
What is the primary focus of quality improvement in healthcare?
To make changes to routine care and improve processes
What is the main goal of audit in healthcare?
To compare current practice to recommended standards
What is the primary difference between quality improvement and research in healthcare?
Quality improvement focuses on making changes to routine care, while research focuses on evaluating the effectiveness of treatments
What is the primary purpose of the Institute of Medicine's definition of quality?
To define the six domains of healthcare quality
What is the primary focus of the NHS's definition of quality?
To focus on safety, experience, and effectiveness of care
What is the primary purpose of improvement work in healthcare?
To make changes to routine care and improve processes
What is the primary benefit of using quality improvement approaches in healthcare?
To improve patient care and outcomes
What is the primary focus of Dr. Haraden's comment on audit?
Audit is used to compare current practice to recommended standards
What is the primary purpose of clinical research in healthcare?
To evaluate the effectiveness of medical treatments
What is the primary focus of quality improvement initiatives in healthcare?
To make changes to routine care and improve processes
What is the primary goal of ensuring equitable care?
To provide care that is of the same quality regardless of personal characteristics
What is the purpose of Root Cause Analysis?
To troubleshoot solutions to problems by analysing what is causing them
What is the purpose of Measurement in improvement methodology?
To understand the source of variation and reduce it
What is the focus of Lean?
To improve flow and eliminate waste
What is the purpose of Statistical Process Control?
To interpret measures presented over time
What is the primary goal of the 'thinking part' of the improvement methodology model?
To answer three fundamental questions
What is the focus of Process Mapping?
To communicate how a process works in a concise and straightforward way
What is the primary focus of Quality Improvement initiatives in healthcare?
To improve the quality of care provided
What is the primary purpose of 'Plan, Do, Study, Act' (PDSA) cycles?
To make rapid change
What is the primary goal of eliminating waste in Lean?
To eliminate non-value added steps
What does the SIX SIGMA methodology aim to achieve in terms of steps and time?
Reduce the number of steps and time needed to serve customers
What is Process Capability in Six Sigma?
The ability of a process to deliver what the customer wants
What is the purpose of the Define phase in Six Sigma?
To understand the needs of the customers or new business objectives
What is the first step in performing a Pareto Analysis?
Identify and list problems
What is the primary purpose of the Measurement phase in Six Sigma?
To collect data on the current process
What is the purpose of identifying the root cause of each problem in Pareto Analysis?
To understand the underlying reason for the problem
What is the purpose of grouping problems together by common cause in Pareto Analysis?
To prioritize problems based on their impact
What is the purpose of the Improvement phase in Six Sigma?
To implement changes to the process and accumulate data to check for measurable improvement
What is the primary purpose of the Control phase in Six Sigma?
To control the process and sustain changes
What is the purpose of scoring problems by importance in Pareto Analysis?
To prioritize problems based on their impact
What is the primary benefit of using Pareto Analysis?
To save energy and resources for what's important
What is the benefit of using Pareto Analysis in Six Sigma?
Identifying and prioritizing problems
What is the purpose of Control Charts in quality improvement?
To monitor process stability and variation
What is the focus of the 'Eliminate Waste' principle in quality improvement?
Eliminating unnecessary steps or activities
What is the primary purpose of forming a team in the improvement model?
To improve the process with diverse perspectives and expertise
What is the primary trigger for quality improvement in pharmacy settings?
Patient safety incidents
What is the primary goal of testing a change in the PDSA cycle?
To decide whether the proposed change will work in the actual environment of interest
What is the benefit of using Fishbone Diagrams in Six Sigma?
Identifying the root cause of problems
What is the purpose of establishing measures in the improvement model?
To know that a change is an improvement
What is the primary purpose of selecting changes in the improvement model?
To make changes that will result in improvement
What is the purpose of spreading a successful change to other contexts?
To take a change that has been successful in one context and use it in another
What is the primary benefit of using the improvement model?
To ensure that changes are sustained over time
What is the role of a change agent or champion in quality improvement initiatives?
To lead the implementation of the change
What is the primary focus of the 'Change the Work Environment' principle in quality improvement?
To improve the physical work environment
What is the purpose of establishing a causal relationship between the change and the desired outcome?
To determine the effectiveness of the change
What is the primary focus of the 'Producer/Customer Interface' principle in quality improvement?
To improve the interaction between producers and customers
Test your understanding of Clinical Governance and Quality Improvement in the NHS, including definitions and approaches to improving patient outcomes and system performance.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
