HCA100 Lessons 5-8: Client-Worker Relations and Legal Responsibilities

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Questions and Answers

Match the following terms with their definitions:

Act = Another term for a specific law Regulations = Detailed rules that implement the requirements of the act/law Bill of Rights = Document outlining clients' rights and freedoms in receiving care Informed Consent = Right to decide what can or cannot be done to their body and who can touch them

Match the following rights with their descriptions:

Dignity and Respect = Basic right for all clients receiving care Privacy and Confidentiality = Right to receive care in private without unnecessary exposure Autonomy = Right for clients to make decisions about their treatment and care Living Will = Document conveying wishes regarding accepting or refusing life-sustaining care

Match the following terms with their meanings:

Electronic Privacy = Right to not have personal information made public electronically Advanced Directives/Care Directives = Legal documents conveying decisions about end-of-life care Healthcare Acts = About general requirements for maintaining health, safety, and well-being Basic Human Rights in Canada = All clients have rights related to dignity, respect, privacy, and autonomy

Match the following concepts with their explanations:

Facility Rules = Must be abided by all living in facilities to maintain license Living Will = Conveys wishes regarding life-sustaining care but not legally enforceable Informed Consent Validity = Requires accurate and complete information for consent to be valid Electronic Privacy Violation = Having personal information made public electronically against one's will Signup and view all the answers

Match the following concepts with their definitions:

Ethics = What you should or should not do Legislation = Body of law that regulates the behaviour of a country's residents Moral rights = Based on fairness or ethics Legal rights = Based on rules or principles of societies Signup and view all the answers

Match the following laws with their descriptions:

Canadian Charter of Rights and Freedoms = Applies to all Canadians, lists basic rights and freedoms Human Rights Act = Provincial and territorial legislation based on Canadian Human Rights Act Signup and view all the answers

Match the following responsibilities with their descriptions:

World Health Organization (WHO) = Provides essential resources for global access to healthcare HCA100 Support Workers = Ensure clients receive safe and skillful care, protect their privacy Signup and view all the answers

Match the following focus areas with their descriptions:

Noncommunicable diseases prevention = Efforts to prevent diseases that are not transmitted from person to person Mental health promotion = Promoting mental well-being and addressing mental health challenges Signup and view all the answers

Match the following global challenges with their focus areas:

Small Island Developing States = Climate change impacts on small islands Antimicrobial resistance = Challenges in treating infections due to resistant microbes Signup and view all the answers

Match the following objectives with their actions:

Elimination and eradication of high impact communicable diseases = Efforts to eradicate serious infectious diseases Supplying labs with tools/materials = Ensuring laboratories have necessary equipment for medical testing Signup and view all the answers

Study Notes

Foundations of Good Client-Worker Relations

Understanding of Support Worker Rights, Client Rights, and Legal Responsibility
Ethics refers to what you should or should not do
Legislation is a body of law that regulates the behavior of a country's residents, governing what they can and cannot do

Client Rights and Legal Responsibility

Canadian Charter of Rights and Freedoms applies to all Canadians, listing basic rights and freedoms, including the right to equality without discrimination
Human Rights Act is a provincial and territorial legislation based on the Canadian Human Rights Act, aiming to prevent discrimination and promote and advance human rights

World Health Organization (WHO)

Provides essential resources to ensure global access to healthcare, including guidance, clinical care, standards for medical products, and supplying labs with tools/materials
Focuses on non-communicable disease prevention, mental health promotion, climate change, antimicrobial resistance, and elimination and eradication of high-impact communicable diseases

Laws and Regulations in Healthcare

Laws and regulations vary across the country, but address the rights and freedoms of people receiving care
An act is another term for a specific law, and healthcare acts are about general requirements for maintaining health, safety, and well-being
Regulations are detailed rules that implement the requirements of the act/law

Basic Human Rights in Canada

All live-in facilities must abide by rules, otherwise potentially losing their licence
Bill of Rights: Manitoba and Ontario have their own Bill of Rights, and some facilities or agencies may write their own based on laws

Client Rights

Right to dignity and respect
Right to privacy and confidentiality
Right to give or withhold informed consent
Right to autonomy

Privacy and Confidentiality

Right to receive care in private without unnecessary exposure
Right to only have authorized individuals involved in their care
Right to confidentiality of their treatment, care, and conditions

Electronic Privacy

Right to not have their image, name, character, or comments made public electronically without consent

Right to decide what can or cannot be done to their body and who can touch them
Need to know what, how, who, and why in order to make informed decisions
Need to understand potential outcomes and other treatment options
Informed consent must be accurate and complete, with the client understanding the information provided

Advanced Directives/Care Directives

Legal documents that convey their decisions about end-of-life care

Living Will

A document that conveys their wishes regarding accepting or refusing life-sustaining care (not legally enforcable)

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Description

Explore the foundations of good client-worker relations by understanding support worker rights, client rights, legal responsibilities, ethics, legislation, moral rights, and legal rights. Learn how to ensure safe and skillful care for all clients while protecting their privacy.