HCA Practice Test Flashcards
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Questions and Answers

What should be done when providing culturally appropriate care?

Identify the consumer's preferences, beliefs, and values, and respect them.

How can you promote a consumer's dignity, privacy, and independence?

Using the word help.

What should you say if a person not on the care team asks for a consumer's confidential information?

I am sorry, but I am NOT allowed to share that information without my consumer's permission.

If confidential information about the consumer must be shared with another care team member, what should you do?

<p>Only share what is needed in the consumer's best interest.</p> Signup and view all the answers

What is the first step if a consumer puts themselves in immediate danger?

<p>Call 911.</p> Signup and view all the answers

If a consumer asks for help with something that may put them in danger, what should you do?

<p>Explain why you are concerned and generate options together that balance the consumer's choice with personal safety.</p> Signup and view all the answers

What should be done about suspected abuse involving family members?

<p>Reported as soon as possible to adult protective services at DSHS.</p> Signup and view all the answers

What does abandonment mean in the context of care?

<p>Deserting or leaving a vulnerable adult or child without basic life necessities.</p> Signup and view all the answers

Who do you contact in any suspicion of abuse?

<p>Adult Protective Services.</p> Signup and view all the answers

What does self-neglect mean?

<p>When a consumer chooses not to eat or drink anything.</p> Signup and view all the answers

Why is punctuality important in caregiving?

<p>Because not showing up for work could be considered abandonment and the consumer depends on you for personal care.</p> Signup and view all the answers

What is an example of physical restraint?

<p>Intentionally putting a tray table in front of a consumer so they cannot get up.</p> Signup and view all the answers

What is a better alternative than applying physical restraint to a consumer?

<p>Talking.</p> Signup and view all the answers

What is one basic job of an HCA?

<p>Observe and report any changes in the baseline of the consumer.</p> Signup and view all the answers

What is meant by limited assistance?

<p>Consumers need some assistance with movement between rooms but can mostly do the task on their own.</p> Signup and view all the answers

How can you maintain healthy professional boundaries?

<p>Using the care plan as a guide to assist the consumer.</p> Signup and view all the answers

What is the purpose of a care plan?

<p>To tell you what your job is and how to provide care.</p> Signup and view all the answers

Where can you find a consumer's baseline?

<p>Care plan.</p> Signup and view all the answers

What does maintaining good eye contact do?

<p>Helps you connect to the consumer.</p> Signup and view all the answers

With whom should you share consumer information?

<p>People listed in the care plan.</p> Signup and view all the answers

What does being objective mean in caregiving?

<p>When documenting and reporting consumers' behavior or changes and baseline.</p> Signup and view all the answers

How should difficult situations be handled?

<p>By remaining calm and balanced.</p> Signup and view all the answers

What does active listening entail?

<p>Means you stop what you are doing and focus on the speaker.</p> Signup and view all the answers

Why is reassurance important?

<p>When you're trying to clear up a misunderstanding.</p> Signup and view all the answers

What is the goal of problem solving in care?

<p>To work with the consumer to find a solution that best resolves the problem.</p> Signup and view all the answers

Why are standard precautions used?

<p>To prevent the spread of infection.</p> Signup and view all the answers

What is considered effective hand washing?

<p>The most important procedure for prevention of the spread of infection from germs and viruses.</p> Signup and view all the answers

What should be done with contaminated bed linens?

<p>Should be placed in a bag until ready to wash.</p> Signup and view all the answers

Study Notes

Culturally Appropriate Care

  • Identify and respect consumers' preferences, beliefs, and values to provide culturally sensitive care.

Promoting Dignity and Independence

  • Use the term "help" to encourage consumers' dignity, privacy, and independence.

Confidential Information

  • Do not share consumer confidential information without permission, even to non-care team members.

Sharing Confidentiality

  • Only disclose necessary information to other care team members in the best interest of the consumer.

Immediate Danger Response

  • Call 911 if a consumer puts themselves in immediate danger.

Addressing Unsafe Requests

  • Communicate concerns about unsafe actions and collaborate with the consumer to explore safer options.

Reporting Abuse

  • Report any suspected abuse to Adult Protective Services at DSHS promptly.

Definition of Abandonment

  • Abandonment refers to leaving a vulnerable adult or child without basic life necessities.

Role of Adult Protective Services

  • Contact Adult Protective Services when there are suspicions of abuse.

Self-Neglect

  • Self-neglect occurs when a consumer fails to eat or drink appropriately.

Importance of Punctuality

  • Being on time is crucial as failing to show up can be perceived as abandonment.

Physical Restraint

  • Placing a tray table in front of a consumer can be considered physical restraint.

Alternative to Physical Restraint

  • Engaging in conversation can be a more effective method than physical restraint.

Basic HCA Job Description

  • An HCA should observe and report any changes in the consumer's baseline condition.

Limited Assistance

  • Consumers requiring minimal help may need some assistance with mobility but can perform tasks independently.

Maintaining Professional Boundaries

  • Use the care plan as a guide to maintain appropriate professional boundaries.

Purpose of Care Plan

  • A care plan outlines job responsibilities and guidelines for providing care.

Finding Consumer's Baseline

  • The care plan contains information on the consumer's baseline conditions.

Importance of Eye Contact

  • Maintaining good eye contact fosters a connection with the consumer.

Sharing Consumer Information

  • Only disclose information to individuals specified in the care plan.

Objectivity in Documentation

  • Remain objective when documenting and reporting behavioral changes in consumers.

Handling Difficult Situations

  • Stay calm and balanced to effectively manage difficult situations.

Active Listening

  • Active listening involves pausing activities to focus solely on the speaker.

Providing Reassurance

  • Offer reassurance to help clarify misunderstandings.

Problem-Solving Goal

  • Collaborate with the consumer to devise solutions that effectively resolve their problems.

Standard Precautions

  • Apply standard precautions to minimize the risk of infection transmission.

Effective Hand Washing

  • Thorough handwashing is essential for preventing the spread of infections caused by germs and viruses.

Dealing with Contaminated Linens

  • Place contaminated bed linens in a bag until they are ready to be washed.

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Test your knowledge on providing culturally appropriate care with these flashcards. Each card presents a key concept and definition essential for health care assistants. Perfect for anyone preparing for HCA certification or enhancing their caregiving skills.

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