HCA Practice Test Flashcards

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Questions and Answers

What should be done when providing culturally appropriate care?

Identify the consumer's preferences, beliefs, and values, and respect them.

How can you promote a consumer's dignity, privacy, and independence?

Using the word help.

What should you say if a person not on the care team asks for a consumer's confidential information?

I am sorry, but I am NOT allowed to share that information without my consumer's permission.

If confidential information about the consumer must be shared with another care team member, what should you do?

Only share what is needed in the consumer's best interest. Signup and view all the answers

What is the first step if a consumer puts themselves in immediate danger?

Call 911. Signup and view all the answers

If a consumer asks for help with something that may put them in danger, what should you do?

Explain why you are concerned and generate options together that balance the consumer's choice with personal safety. Signup and view all the answers

What should be done about suspected abuse involving family members?

Reported as soon as possible to adult protective services at DSHS. Signup and view all the answers

What does abandonment mean in the context of care?

Deserting or leaving a vulnerable adult or child without basic life necessities. Signup and view all the answers

Who do you contact in any suspicion of abuse?

Adult Protective Services. Signup and view all the answers

What does self-neglect mean?

When a consumer chooses not to eat or drink anything. Signup and view all the answers

Why is punctuality important in caregiving?

Because not showing up for work could be considered abandonment and the consumer depends on you for personal care. Signup and view all the answers

What is an example of physical restraint?

Intentionally putting a tray table in front of a consumer so they cannot get up. Signup and view all the answers

What is a better alternative than applying physical restraint to a consumer?

Talking. Signup and view all the answers

What is one basic job of an HCA?

Observe and report any changes in the baseline of the consumer. Signup and view all the answers

What is meant by limited assistance?

Consumers need some assistance with movement between rooms but can mostly do the task on their own. Signup and view all the answers

How can you maintain healthy professional boundaries?

Using the care plan as a guide to assist the consumer. Signup and view all the answers

What is the purpose of a care plan?

To tell you what your job is and how to provide care. Signup and view all the answers

Where can you find a consumer's baseline?

Care plan. Signup and view all the answers

What does maintaining good eye contact do?

Helps you connect to the consumer. Signup and view all the answers

With whom should you share consumer information?

People listed in the care plan. Signup and view all the answers

What does being objective mean in caregiving?

When documenting and reporting consumers' behavior or changes and baseline. Signup and view all the answers

How should difficult situations be handled?

By remaining calm and balanced. Signup and view all the answers

What does active listening entail?

Means you stop what you are doing and focus on the speaker. Signup and view all the answers

Why is reassurance important?

When you're trying to clear up a misunderstanding. Signup and view all the answers

What is the goal of problem solving in care?

To work with the consumer to find a solution that best resolves the problem. Signup and view all the answers

Why are standard precautions used?

To prevent the spread of infection. Signup and view all the answers

What is considered effective hand washing?

The most important procedure for prevention of the spread of infection from germs and viruses. Signup and view all the answers

What should be done with contaminated bed linens?

Should be placed in a bag until ready to wash. Signup and view all the answers

Study Notes

Culturally Appropriate Care

Identify and respect consumers' preferences, beliefs, and values to provide culturally sensitive care.

Promoting Dignity and Independence

Use the term "help" to encourage consumers' dignity, privacy, and independence.

Confidential Information

Do not share consumer confidential information without permission, even to non-care team members.

Only disclose necessary information to other care team members in the best interest of the consumer.

Immediate Danger Response

Call 911 if a consumer puts themselves in immediate danger.

Addressing Unsafe Requests

Communicate concerns about unsafe actions and collaborate with the consumer to explore safer options.

Reporting Abuse

Report any suspected abuse to Adult Protective Services at DSHS promptly.

Definition of Abandonment

Abandonment refers to leaving a vulnerable adult or child without basic life necessities.

Role of Adult Protective Services

Contact Adult Protective Services when there are suspicions of abuse.

Self-Neglect

Self-neglect occurs when a consumer fails to eat or drink appropriately.

Importance of Punctuality

Being on time is crucial as failing to show up can be perceived as abandonment.

Physical Restraint

Placing a tray table in front of a consumer can be considered physical restraint.

Alternative to Physical Restraint

Engaging in conversation can be a more effective method than physical restraint.

Basic HCA Job Description

An HCA should observe and report any changes in the consumer's baseline condition.

Limited Assistance

Consumers requiring minimal help may need some assistance with mobility but can perform tasks independently.

Maintaining Professional Boundaries

Use the care plan as a guide to maintain appropriate professional boundaries.

Purpose of Care Plan

A care plan outlines job responsibilities and guidelines for providing care.

Finding Consumer's Baseline

The care plan contains information on the consumer's baseline conditions.

Importance of Eye Contact

Maintaining good eye contact fosters a connection with the consumer.

Only disclose information to individuals specified in the care plan.

Objectivity in Documentation

Remain objective when documenting and reporting behavioral changes in consumers.

Handling Difficult Situations

Stay calm and balanced to effectively manage difficult situations.

Active Listening

Active listening involves pausing activities to focus solely on the speaker.

Providing Reassurance

Offer reassurance to help clarify misunderstandings.

Problem-Solving Goal

Collaborate with the consumer to devise solutions that effectively resolve their problems.

Standard Precautions

Apply standard precautions to minimize the risk of infection transmission.

Effective Hand Washing

Thorough handwashing is essential for preventing the spread of infections caused by germs and viruses.

Dealing with Contaminated Linens

Place contaminated bed linens in a bag until they are ready to be washed.

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Description

Test your knowledge on providing culturally appropriate care with these flashcards. Each card presents a key concept and definition essential for health care assistants. Perfect for anyone preparing for HCA certification or enhancing their caregiving skills.