HCA 301: Managing Stress and Burnout
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Questions and Answers

What is a characteristic of individuals with high tolerances for ambiguity?

  • They are more likely to set unreasonably high standards
  • They can deal better with strains that come from uncertainties (correct)
  • They are more prone to depression
  • They are more likely to experience prolonged anxiety

Which of the following is a warning sign of too much stress?

  • Mild anxiety
  • Setting of reasonably high standards
  • Perfectionism (correct)
  • Temporary mood swings

What is a common consequence of excessive stress?

  • Mental clarity
  • Physical relaxation
  • Improved mood
  • Arthritis (correct)

What is an important aspect of managing stress?

<p>Keeping life in balance (B)</p> Signup and view all the answers

What is an organizational method for managing stress?

<p>Proper matching of job with applicant (A)</p> Signup and view all the answers

What is a personal method for managing stress?

<p>Developing effective mental habits (C)</p> Signup and view all the answers

What is a personal cause of stress that can result from comparing oneself with others?

<p>Benchmarking (D)</p> Signup and view all the answers

According to Seligman (2006), how does an optimist view a difficult situation?

<p>As temporary, external, and specific (D)</p> Signup and view all the answers

What can affect an individual's ability to cope with stress?

<p>All of the above (D)</p> Signup and view all the answers

Which of the following is a result of unclear expectations of one's performance?

<p>Role ambiguity (A)</p> Signup and view all the answers

What can happen when newly qualified staff members compare themselves with more experienced team members?

<p>They see themselves as inadequate (D)</p> Signup and view all the answers

What is a factor that can influence an individual's overall evaluation of their worth?

<p>Self-esteem (A)</p> Signup and view all the answers

What is the purpose of grouping similar items within the divisions of the work shift?

<p>To minimize routine work (D)</p> Signup and view all the answers

What is essential for managers to be effective in managing their time?

<p>Being personally well organized and possessing self-discipline (C)</p> Signup and view all the answers

What is the recommended approach to requesting time with someone?

<p>Making an appointment, particularly for routine matters (B)</p> Signup and view all the answers

When considering how to use time, what should be the primary focus?

<p>What is the best use of my time right now? (C)</p> Signup and view all the answers

What can result from work demands and personal situations?

<p>Stress (D)</p> Signup and view all the answers

What is a potential consequence of excessive stress in the workplace?

<p>Burnout, poor job performance, low job satisfaction and high absenteeism (D)</p> Signup and view all the answers

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