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HCA 301: Managing Stress and Burnout

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Questions and Answers

What is a characteristic of individuals with high tolerances for ambiguity?

They are more likely to set unreasonably high standards

They can deal better with strains that come from uncertainties (correct)

They are more prone to depression

They are more likely to experience prolonged anxiety

Which of the following is a warning sign of too much stress?

Mild anxiety

Setting of reasonably high standards

Perfectionism (correct)

Temporary mood swings

What is a common consequence of excessive stress?

Mental clarity

Physical relaxation

Improved mood

Arthritis (correct)

What is an important aspect of managing stress?

Keeping life in balance Signup and view all the answers

What is an organizational method for managing stress?

Proper matching of job with applicant Signup and view all the answers

What is a personal method for managing stress?

Developing effective mental habits Signup and view all the answers

What is a personal cause of stress that can result from comparing oneself with others?

Benchmarking Signup and view all the answers

According to Seligman (2006), how does an optimist view a difficult situation?

As temporary, external, and specific Signup and view all the answers

What can affect an individual's ability to cope with stress?

All of the above Signup and view all the answers

Which of the following is a result of unclear expectations of one's performance?

Role ambiguity Signup and view all the answers

What can happen when newly qualified staff members compare themselves with more experienced team members?

They see themselves as inadequate Signup and view all the answers

What is a factor that can influence an individual's overall evaluation of their worth?

Self-esteem Signup and view all the answers

What is the purpose of grouping similar items within the divisions of the work shift?

To minimize routine work Signup and view all the answers

What is essential for managers to be effective in managing their time?

Being personally well organized and possessing self-discipline Signup and view all the answers

What is the recommended approach to requesting time with someone?

Making an appointment, particularly for routine matters Signup and view all the answers

When considering how to use time, what should be the primary focus?

What is the best use of my time right now? Signup and view all the answers

What can result from work demands and personal situations?

Stress Signup and view all the answers

What is a potential consequence of excessive stress in the workplace?

Burnout, poor job performance, low job satisfaction and high absenteeism Signup and view all the answers