Podcast
Questions and Answers
What type of conflict consumes our time and energy at work?
What type of conflict consumes our time and energy at work?
- Competitive conflict
- Dysfunctional conflict
- Constructive conflict
- Disruptive conflict (correct)
What is a common characteristic of disruptive conflict?
What is a common characteristic of disruptive conflict?
- Open communication and empathy
- Collaborative problem-solving
- Focus on finding common ground
- Activities intended to disadvantage or disrespect others (correct)
What is a possible outcome of disruptive conflict in unusual circumstances?
What is a possible outcome of disruptive conflict in unusual circumstances?
- Improved communication
- Enhanced teamwork
- Upsetting or violent behavior (correct)
- Increased productivity
What is a common source of disruptive conflict at work?
What is a common source of disruptive conflict at work?
What is a key factor in determining whether a situation becomes a disruptive conflict?
What is a key factor in determining whether a situation becomes a disruptive conflict?
What is an example of a situation that could lead to disruptive conflict?
What is an example of a situation that could lead to disruptive conflict?
What is the primary goal of collaborating in a conflict situation?
What is the primary goal of collaborating in a conflict situation?
Which conflict response is likely to result in a win-lose outcome?
Which conflict response is likely to result in a win-lose outcome?
What is a characteristic of collaborating in a conflict situation?
What is a characteristic of collaborating in a conflict situation?
Which of the following outcomes is NOT a potential resolution to a conflict situation?
Which of the following outcomes is NOT a potential resolution to a conflict situation?
What is the result of a conflict situation where one party dominates and the other party loses?
What is the result of a conflict situation where one party dominates and the other party loses?
Which conflict response strategy may also lead to a win-lose outcome?
Which conflict response strategy may also lead to a win-lose outcome?
What is the primary goal of understanding antecedent conditions for conflict?
What is the primary goal of understanding antecedent conditions for conflict?
What is a characteristic of positive conflict?
What is a characteristic of positive conflict?
What is an example of an antecedent condition for conflict?
What is an example of an antecedent condition for conflict?
What can lead to conflict, according to the text?
What can lead to conflict, according to the text?
What is the purpose of developing ground rules for work teams and committees?
What is the purpose of developing ground rules for work teams and committees?
What should a leader replace in managing conflicts?
What should a leader replace in managing conflicts?
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