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HCA 301: Group Productivity and Cohesiveness

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HCA 301: Group Productivity and Cohesiveness

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Questions and Answers

What determines the productivity of a work group or team?

The utilization of resources to achieve goals and produce services (correct)

The number of staff available

The amount of support services provided

The level of cohesiveness among group members

What is one way to measure group productivity?

By the satisfaction of patients and staff members

By the number of tasks completed

By the level of cohesiveness among group members

By comparing the level of staffing to the level of services produced (correct)

What is the primary factor that influences group cohesiveness?

The level of support services provided

The level of group productivity

Similarity in values and beliefs among group members (correct)

The level of formal training provided to group members

What leads to a strong sense of 'we' among group members?

Strong group cohesiveness Signup and view all the answers

What is a characteristic of group members that promotes cohesiveness?

Similar values and beliefs Signup and view all the answers

What can influence group cohesiveness according to the formal reward system?

Comparable treatment and pay Signup and view all the answers

What is a common outcome of highly cohesive groups?

Demand for adherence to norms regardless of practicality Signup and view all the answers

What is a key factor in improving group cohesiveness and effectiveness?

Staff members taking responsibility for teaching each other Signup and view all the answers

What is a characteristic of groups with high levels of cohesiveness?

Lower levels of absenteeism and turnover Signup and view all the answers

What is an optimal group size for most complex organisational tasks?

5 to 10 members Signup and view all the answers

What is a benefit of having competent individuals as group members?

Groups tend to perform better Signup and view all the answers

What is an aspect of group functioning that can be assessed?

Work-group cohesion Signup and view all the answers

What is essential for a team to be effective?

All roles are undertaken Signup and view all the answers

What is a characteristic of a Shaper?

Motivated, energetic, and competitive Signup and view all the answers

What is a characteristic of a Teamworker?

Supportive and sociable Signup and view all the answers

What is a characteristic of a high-status group member?

They often exercise more influence in group decisions Signup and view all the answers

What is a characteristic of a Completer-Finisher?

Attention to detail and high standards Signup and view all the answers

What is a characteristic of a Resource Investigator?

Quick, good communicator, and networker Signup and view all the answers