HCA 301: Group Productivity and Cohesiveness
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Questions and Answers

What determines the productivity of a work group or team?

  • The utilization of resources to achieve goals and produce services (correct)
  • The number of staff available
  • The amount of support services provided
  • The level of cohesiveness among group members

What is one way to measure group productivity?

  • By the satisfaction of patients and staff members
  • By the number of tasks completed
  • By the level of cohesiveness among group members
  • By comparing the level of staffing to the level of services produced (correct)

What is the primary factor that influences group cohesiveness?

  • The level of support services provided
  • The level of group productivity
  • Similarity in values and beliefs among group members (correct)
  • The level of formal training provided to group members

What leads to a strong sense of 'we' among group members?

<p>Strong group cohesiveness (B)</p> Signup and view all the answers

What is a characteristic of group members that promotes cohesiveness?

<p>Similar values and beliefs (D)</p> Signup and view all the answers

What can influence group cohesiveness according to the formal reward system?

<p>Comparable treatment and pay (C)</p> Signup and view all the answers

What is a common outcome of highly cohesive groups?

<p>Demand for adherence to norms regardless of practicality (D)</p> Signup and view all the answers

What is a key factor in improving group cohesiveness and effectiveness?

<p>Staff members taking responsibility for teaching each other (D)</p> Signup and view all the answers

What is a characteristic of groups with high levels of cohesiveness?

<p>Lower levels of absenteeism and turnover (C)</p> Signup and view all the answers

What is an optimal group size for most complex organisational tasks?

<p>5 to 10 members (D)</p> Signup and view all the answers

What is a benefit of having competent individuals as group members?

<p>Groups tend to perform better (D)</p> Signup and view all the answers

What is an aspect of group functioning that can be assessed?

<p>Work-group cohesion (B)</p> Signup and view all the answers

What is essential for a team to be effective?

<p>All roles are undertaken (C)</p> Signup and view all the answers

What is a characteristic of a Shaper?

<p>Motivated, energetic, and competitive (A)</p> Signup and view all the answers

What is a characteristic of a Teamworker?

<p>Supportive and sociable (A)</p> Signup and view all the answers

What is a characteristic of a high-status group member?

<p>They often exercise more influence in group decisions (C)</p> Signup and view all the answers

What is a characteristic of a Completer-Finisher?

<p>Attention to detail and high standards (C)</p> Signup and view all the answers

What is a characteristic of a Resource Investigator?

<p>Quick, good communicator, and networker (C)</p> Signup and view all the answers

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