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HCA 301: Group Productivity and Cohesiveness

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18 Questions

What determines the productivity of a work group or team?

The utilization of resources to achieve goals and produce services

What is one way to measure group productivity?

By comparing the level of staffing to the level of services produced

What is the primary factor that influences group cohesiveness?

Similarity in values and beliefs among group members

What leads to a strong sense of 'we' among group members?

Strong group cohesiveness

What is a characteristic of group members that promotes cohesiveness?

Similar values and beliefs

What can influence group cohesiveness according to the formal reward system?

Comparable treatment and pay

What is a common outcome of highly cohesive groups?

Demand for adherence to norms regardless of practicality

What is a key factor in improving group cohesiveness and effectiveness?

Staff members taking responsibility for teaching each other

What is a characteristic of groups with high levels of cohesiveness?

Lower levels of absenteeism and turnover

What is an optimal group size for most complex organisational tasks?

5 to 10 members

What is a benefit of having competent individuals as group members?

Groups tend to perform better

What is an aspect of group functioning that can be assessed?

Work-group cohesion

What is essential for a team to be effective?

All roles are undertaken

What is a characteristic of a Shaper?

Motivated, energetic, and competitive

What is a characteristic of a Teamworker?

Supportive and sociable

What is a characteristic of a high-status group member?

They often exercise more influence in group decisions

What is a characteristic of a Completer-Finisher?

Attention to detail and high standards

What is a characteristic of a Resource Investigator?

Quick, good communicator, and networker

Assess your understanding of group productivity and cohesiveness in a healthcare setting. Learn how to measure productivity and the factors that influence it, including work-group dynamics and collaboration.

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