18 Questions
What often happens among group members as they strive for power and status?
They compete with each other
How does a leader resolve conflict in a group?
In a win-win manner
What happens to group members as they develop norms?
They are more likely to adhere to the norms
What is a characteristic of a group's norms?
They are informal rules of behavior
What happens when a group achieves its objectives?
The group dissolves
What happens when a major change occurs in a group?
The group refocuses its activities and recycles through the stages
What happens when an individual does not conform to group norms and does not need the group's approval?
They experience status incongruence
What is the reason behind the consultant's refusal to use the alcohol gel bottles?
They feel they don't need the nurse's approval
What is the term for the disturbance caused by an individual deviating from group norms?
Deviance
What is the primary reason for the emergence of leadership in small groups?
Ability to accomplish the group's goals
What is the term for the process by which a group exerts pressure on an individual to conform to group norms?
Coercion
What is the most important role in a group?
Leadership role
What is the first step in enforcing norms with deviant members in a group?
Using rational argument or presenting reasons
What is the purpose of task roles in a group?
To keep the group focused on its goals
What is the third stage in enforcing norms with deviant members?
Coercion, an attempt to force the deviant to conform
What may happen to a deviant member in the coercion stage?
They will face verbal or physical attacks, or even sabotage
What is the final stage in enforcing norms with deviant members?
Ignoring the deviant
Why is diversity of Belbin Team Roles important in building high-performing teams?
Because each role plays an important part in successful teams
Test your understanding of group norms and how they are enforced on deviant members. Learn about the different stages of norm enforcement, from rational argument to coercion.
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