HCA 301: Effective Communication in Nursing

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What is the basis of referent power?

Control of resources or information

Access to valued data

Formal and informal links to influential persons

Admiration and respect (correct)

What is an example of a person wanting to be on a project group due to referent power?

Because the project leader has control of resources or information

Because the project leader is a nationally respected expert on pathway development (correct)

Because the project leader has formal and informal links to influential persons

Because the project leader has access to valued data

What type of power is based on a person's position, connections, and communication skills?

Position power

Personal power

Connection power

Information power (correct)

What is an example of position power?

A person's recognition and advancement Signup and view all the answers

What type of power is based on personal traits such as credibility, reputation, and expertise?

Personal power Signup and view all the answers

Why do some healthcare professionals still consider power unattractive?

Because some healthcare professionals still consider power unattractive for unstated reasons Signup and view all the answers

What is the basis of principle-centred power?

Honour, respect, loyalty and commitment Signup and view all the answers

What is a characteristic of leadership power?

The ability to influence others Signup and view all the answers

What is one way to activate principle-centered leadership?

Getting to know people Signup and view all the answers

What is one way a leader can use power to enable others?

Using power to enable others Signup and view all the answers

What is a result of a leader's use of power?

Change in attitudes and behavior Signup and view all the answers

How many types of interpersonal power are generally accepted in organizations?

Seven Signup and view all the answers

What is crucial for gaining access to key personnel in the organization?

Knowing when to be at the right place at the right time Signup and view all the answers

Why is it important to get to know the people who matter in your sphere of influence?

To direct influence and effort towards issues of highest priority Signup and view all the answers

What is a key aspect of developing powerful partnerships?

Sharing credit and blame with others Signup and view all the answers

When dealing with people outside your profession, what is important to do?

Be clear about what is needed in collaborative projects Signup and view all the answers

What do powerful people have a keen sense of?

Timing Signup and view all the answers

Why is it important to position yourself to be at the right place at the right time?

To gain access to key personnel in the organization Signup and view all the answers