HCA 301: Effective Communication in Nursing
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Questions and Answers

What is the basis of referent power?

  • Control of resources or information
  • Access to valued data
  • Formal and informal links to influential persons
  • Admiration and respect (correct)
  • What is an example of a person wanting to be on a project group due to referent power?

  • Because the project leader has control of resources or information
  • Because the project leader is a nationally respected expert on pathway development (correct)
  • Because the project leader has formal and informal links to influential persons
  • Because the project leader has access to valued data
  • What type of power is based on a person's position, connections, and communication skills?

  • Position power
  • Personal power
  • Connection power
  • Information power (correct)
  • What is an example of position power?

    <p>A person's recognition and advancement</p> Signup and view all the answers

    What type of power is based on personal traits such as credibility, reputation, and expertise?

    <p>Personal power</p> Signup and view all the answers

    Why do some healthcare professionals still consider power unattractive?

    <p>Because some healthcare professionals still consider power unattractive for unstated reasons</p> Signup and view all the answers

    What is the basis of principle-centred power?

    <p>Honour, respect, loyalty and commitment</p> Signup and view all the answers

    What is a characteristic of leadership power?

    <p>The ability to influence others</p> Signup and view all the answers

    What is one way to activate principle-centered leadership?

    <p>Getting to know people</p> Signup and view all the answers

    What is one way a leader can use power to enable others?

    <p>Using power to enable others</p> Signup and view all the answers

    What is a result of a leader's use of power?

    <p>Change in attitudes and behavior</p> Signup and view all the answers

    How many types of interpersonal power are generally accepted in organizations?

    <p>Seven</p> Signup and view all the answers

    What is crucial for gaining access to key personnel in the organization?

    <p>Knowing when to be at the right place at the right time</p> Signup and view all the answers

    Why is it important to get to know the people who matter in your sphere of influence?

    <p>To direct influence and effort towards issues of highest priority</p> Signup and view all the answers

    What is a key aspect of developing powerful partnerships?

    <p>Sharing credit and blame with others</p> Signup and view all the answers

    When dealing with people outside your profession, what is important to do?

    <p>Be clear about what is needed in collaborative projects</p> Signup and view all the answers

    What do powerful people have a keen sense of?

    <p>Timing</p> Signup and view all the answers

    Why is it important to position yourself to be at the right place at the right time?

    <p>To gain access to key personnel in the organization</p> Signup and view all the answers

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