36 Questions
According to Seligman's (2006) findings, an optimist views a difficult situation as?
temporary, external, and specific
What can happen when newly qualified staff members compare themselves with more experienced team members?
They see themselves as inadequate in the role
What can provide insight into an individual's ability for successful coping in current experiences?
Past experience in coping with stress
What results from unclear expectations of one's performance?
Role ambiguity
What can affect coping with role conflict and role ambiguity?
Self-esteem
What can cause stress in individuals with low self-esteem?
Role ambiguity
What is the primary goal of grouping similar items within divisions of work?
To minimize routine work and enhance productivity
What is essential for managers to maintain in order to manage their time effectively?
Being personally well organized and possessing self-discipline
What should managers ask themselves to optimize their time usage?
What is the best use of my time right now?
What can managers do to show respect for other people's time?
Schedule appointments for routine matters
What can result from excessive work demands and personal pressures?
Stress leading to burnout and poor performance
Why is it essential for managers to prioritize tasks based on measurable objectives?
To optimize time usage and achieve goals
What is the outcome of delegation?
Determining expected results and granting authority
Why is it necessary to repeat time analysis?
To prevent reverting to poor time-management habits
What is the primary focus of job redesign?
Ensuring time is spent wisely
What is the purpose of daily planning and scheduling?
To prepare a to-do list of tasks to be completed each day
What is the importance of having uncommitted time in daily planning?
To deal with emergencies and crises
How should activities be identified according to their level of importance and urgency?
Urgent and important, important but not urgent, urgent but not important, and busywork
What is a characteristic of individuals who can deal better with strains from uncertainties?
High tolerance for ambiguity
What is a warning sign of too much stress?
Abrupt changes in mood and behavior
What is a personal method for managing stress?
Development of interpersonal skills
What is an organizational method for managing stress?
Proper matching of job with applicant
What can result from too much stress?
Physical illnesses
What is a characteristic of burnout?
Combination of physical fatigue, emotional exhaustion, and cognitive weariness
What happens when an individual's coping mechanisms are unable to handle stress?
They develop physical and psychological problems
Which of the following is a primary source of stress at work according to the Health and Safety Executive (2007)?
Demands
What is a factor that can influence an individual's experience of stress?
The degree of ability to accommodate it
What can minimize conflict and address unacceptable behaviors at work?
Respectful working relationships
What is a personal cause of stress that is not related to work?
Personal values and beliefs
What is the state of being when the degree of stress is equal to the degree of ability to accommodate it?
Equilibrium
What is a characteristic of an optimist's outlook on life when faced with a difficult situation?
They see it as temporary, external, and specific
What is a common reason why newly qualified staff members may experience stress?
They compare themselves with more experienced team members
What can affect an individual's coping mechanism when dealing with stress?
All of the above
What can be a result of low self-esteem when dealing with role conflict and role ambiguity?
Difficulty coping with stress
How does an individual's past experience with stress affect their coping mechanism?
It provides insight into their ability to cope
What can be a personal cause of stress in an individual?
All of the above
Test your understanding of delegation, time management, and job redesign in the context of healthcare administration. Learn how to assign tasks effectively, analyze time usage, and ensure efficient job responsibilities.
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