HCA 301: Delegation and Time Management

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Questions and Answers

According to Seligman's (2006) findings, an optimist views a difficult situation as?

  • permanent, internal, and universal
  • temporary, internal, and universal
  • permanent, external, and specific
  • temporary, external, and specific (correct)

What can happen when newly qualified staff members compare themselves with more experienced team members?

  • They see themselves as inadequate in the role (correct)
  • They are more likely to ask for help
  • They are more likely to take risks
  • They feel more confident in their role

What can provide insight into an individual's ability for successful coping in current experiences?

  • Current workload
  • Age
  • Job title
  • Past experience in coping with stress (correct)

What results from unclear expectations of one's performance?

<p>Role ambiguity (C)</p> Signup and view all the answers

What can affect coping with role conflict and role ambiguity?

<p>Self-esteem (D)</p> Signup and view all the answers

What can cause stress in individuals with low self-esteem?

<p>Role ambiguity (B)</p> Signup and view all the answers

What is the primary goal of grouping similar items within divisions of work?

<p>To minimize routine work and enhance productivity (D)</p> Signup and view all the answers

What is essential for managers to maintain in order to manage their time effectively?

<p>Being personally well organized and possessing self-discipline (C)</p> Signup and view all the answers

What should managers ask themselves to optimize their time usage?

<p>What is the best use of my time right now? (C)</p> Signup and view all the answers

What can managers do to show respect for other people's time?

<p>Schedule appointments for routine matters (A)</p> Signup and view all the answers

What can result from excessive work demands and personal pressures?

<p>Stress leading to burnout and poor performance (D)</p> Signup and view all the answers

Why is it essential for managers to prioritize tasks based on measurable objectives?

<p>To optimize time usage and achieve goals (A)</p> Signup and view all the answers

What is the outcome of delegation?

<p>Determining expected results and granting authority (D)</p> Signup and view all the answers

Why is it necessary to repeat time analysis?

<p>To prevent reverting to poor time-management habits (C)</p> Signup and view all the answers

What is the primary focus of job redesign?

<p>Ensuring time is spent wisely (D)</p> Signup and view all the answers

What is the purpose of daily planning and scheduling?

<p>To prepare a to-do list of tasks to be completed each day (A)</p> Signup and view all the answers

What is the importance of having uncommitted time in daily planning?

<p>To deal with emergencies and crises (C)</p> Signup and view all the answers

How should activities be identified according to their level of importance and urgency?

<p>Urgent and important, important but not urgent, urgent but not important, and busywork (C)</p> Signup and view all the answers

What is a characteristic of individuals who can deal better with strains from uncertainties?

<p>High tolerance for ambiguity (B)</p> Signup and view all the answers

What is a warning sign of too much stress?

<p>Abrupt changes in mood and behavior (D)</p> Signup and view all the answers

What is a personal method for managing stress?

<p>Development of interpersonal skills (C)</p> Signup and view all the answers

What is an organizational method for managing stress?

<p>Proper matching of job with applicant (B)</p> Signup and view all the answers

What can result from too much stress?

<p>Physical illnesses (C)</p> Signup and view all the answers

What is a characteristic of burnout?

<p>Combination of physical fatigue, emotional exhaustion, and cognitive weariness (B)</p> Signup and view all the answers

What happens when an individual's coping mechanisms are unable to handle stress?

<p>They develop physical and psychological problems (B)</p> Signup and view all the answers

Which of the following is a primary source of stress at work according to the Health and Safety Executive (2007)?

<p>Demands (C)</p> Signup and view all the answers

What is a factor that can influence an individual's experience of stress?

<p>The degree of ability to accommodate it (C)</p> Signup and view all the answers

What can minimize conflict and address unacceptable behaviors at work?

<p>Respectful working relationships (D)</p> Signup and view all the answers

What is a personal cause of stress that is not related to work?

<p>Personal values and beliefs (B)</p> Signup and view all the answers

What is the state of being when the degree of stress is equal to the degree of ability to accommodate it?

<p>Equilibrium (D)</p> Signup and view all the answers

What is a characteristic of an optimist's outlook on life when faced with a difficult situation?

<p>They see it as temporary, external, and specific (C)</p> Signup and view all the answers

What is a common reason why newly qualified staff members may experience stress?

<p>They compare themselves with more experienced team members (A)</p> Signup and view all the answers

What can affect an individual's coping mechanism when dealing with stress?

<p>All of the above (D)</p> Signup and view all the answers

What can be a result of low self-esteem when dealing with role conflict and role ambiguity?

<p>Difficulty coping with stress (C)</p> Signup and view all the answers

How does an individual's past experience with stress affect their coping mechanism?

<p>It provides insight into their ability to cope (D)</p> Signup and view all the answers

What can be a personal cause of stress in an individual?

<p>All of the above (C)</p> Signup and view all the answers

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