HCA 301: Delegation and Time Management

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According to Seligman's (2006) findings, an optimist views a difficult situation as?

permanent, internal, and universal

temporary, internal, and universal

permanent, external, and specific

temporary, external, and specific (correct)

What can happen when newly qualified staff members compare themselves with more experienced team members?

They see themselves as inadequate in the role (correct)

They are more likely to ask for help

They are more likely to take risks

They feel more confident in their role

What can provide insight into an individual's ability for successful coping in current experiences?

Current workload

Age

Job title

Past experience in coping with stress (correct)

What results from unclear expectations of one's performance?

Role ambiguity Signup and view all the answers

What can affect coping with role conflict and role ambiguity?

Self-esteem Signup and view all the answers

What can cause stress in individuals with low self-esteem?

Role ambiguity Signup and view all the answers

What is the primary goal of grouping similar items within divisions of work?

To minimize routine work and enhance productivity Signup and view all the answers

What is essential for managers to maintain in order to manage their time effectively?

Being personally well organized and possessing self-discipline Signup and view all the answers

What should managers ask themselves to optimize their time usage?

What is the best use of my time right now? Signup and view all the answers

What can managers do to show respect for other people's time?

Schedule appointments for routine matters Signup and view all the answers

What can result from excessive work demands and personal pressures?

Stress leading to burnout and poor performance Signup and view all the answers

Why is it essential for managers to prioritize tasks based on measurable objectives?

To optimize time usage and achieve goals Signup and view all the answers

What is the outcome of delegation?

Determining expected results and granting authority Signup and view all the answers

Why is it necessary to repeat time analysis?

To prevent reverting to poor time-management habits Signup and view all the answers

What is the primary focus of job redesign?

Ensuring time is spent wisely Signup and view all the answers

What is the purpose of daily planning and scheduling?

To prepare a to-do list of tasks to be completed each day Signup and view all the answers

What is the importance of having uncommitted time in daily planning?

To deal with emergencies and crises Signup and view all the answers

How should activities be identified according to their level of importance and urgency?

Urgent and important, important but not urgent, urgent but not important, and busywork Signup and view all the answers

What is a characteristic of individuals who can deal better with strains from uncertainties?

High tolerance for ambiguity Signup and view all the answers

What is a warning sign of too much stress?

Abrupt changes in mood and behavior Signup and view all the answers

What is a personal method for managing stress?

Development of interpersonal skills Signup and view all the answers

What is an organizational method for managing stress?

Proper matching of job with applicant Signup and view all the answers

What can result from too much stress?

Physical illnesses Signup and view all the answers

What is a characteristic of burnout?

Combination of physical fatigue, emotional exhaustion, and cognitive weariness Signup and view all the answers

What happens when an individual's coping mechanisms are unable to handle stress?

They develop physical and psychological problems Signup and view all the answers

Which of the following is a primary source of stress at work according to the Health and Safety Executive (2007)?

Demands Signup and view all the answers

What is a factor that can influence an individual's experience of stress?

The degree of ability to accommodate it Signup and view all the answers

What can minimize conflict and address unacceptable behaviors at work?

Respectful working relationships Signup and view all the answers

What is a personal cause of stress that is not related to work?

Personal values and beliefs Signup and view all the answers

What is the state of being when the degree of stress is equal to the degree of ability to accommodate it?

Equilibrium Signup and view all the answers

What is a characteristic of an optimist's outlook on life when faced with a difficult situation?

They see it as temporary, external, and specific Signup and view all the answers

What is a common reason why newly qualified staff members may experience stress?

They compare themselves with more experienced team members Signup and view all the answers

What can affect an individual's coping mechanism when dealing with stress?

All of the above Signup and view all the answers

What can be a result of low self-esteem when dealing with role conflict and role ambiguity?

Difficulty coping with stress Signup and view all the answers

How does an individual's past experience with stress affect their coping mechanism?

It provides insight into their ability to cope Signup and view all the answers

What can be a personal cause of stress in an individual?