Harassment Policy Q&A

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Questions and Answers

What is the potential consequence for an employee who continues harassing behavior after being asked to stop?

  • Temporary transfer to a different department.
  • A verbal warning added to their personnel file.
  • Mandatory sensitivity training.
  • Disciplinary action, up to and including termination. (correct)

Beyond addressing direct complaints, what additional responsibility do supervisors and managers have regarding harassment?

  • Actively preventing harassment among employees, contractors, vendors, and clients. (correct)
  • Providing legal counsel to employees accused of harassment.
  • Offering counseling services to victims of harassment.
  • Conducting annual surveys to assess employee morale.

In the absence of a specific complaint, what are supervisors and managers expected to do regarding behaviors that may constitute discrimination or harassment?

  • To conduct their own independent investigations without involving superiors.
  • To wait until a formal complaint is filed before taking action.
  • To ignore the behaviors unless they are directly reported.
  • To be sensitive to such behaviors, prevent them from occurring, and report any observed instances. (correct)

According to the harassment policy, what is an employee's right regarding seeking relief for experienced discrimination or harassment?

<p>They may seek relief through state or federal agencies or court proceedings. (D)</p> Signup and view all the answers

What should individuals who wish to file a complaint with an external agency or court do?

<p>Consult the agency or court regarding filing periods and requirements, and seek legal assistance if needed. (C)</p> Signup and view all the answers

The City of North Las Vegas's discrimination and harassment policy aims to ensure what type of work environment for its employees?

<p>An environment free from all forms of employment discrimination and illegal harassment. (B)</p> Signup and view all the answers

Which of the following groups are explicitly covered under the City of North Las Vegas's discrimination and harassment policy?

<p>City employees, contractors, vendors, and clients. (D)</p> Signup and view all the answers

According to the policy, what standard is used to determine if conduct is considered inappropriate or objectionable?

<p>Whether a reasonable person, as a member of the protected class, would view it as such. (B)</p> Signup and view all the answers

Which of the following scenarios, while potentially inappropriate, might not be severe or pervasive enough to constitute illegal harassment under federal or state law, according to the policy?

<p>Racial-specific comments or behaviors. (D)</p> Signup and view all the answers

According to the policy of the City of North Las Vegas, which of the following behaviors is considered inappropriate conduct?

<p>Engaging in humor in the workplace that may intimidate, offend, embarrass, or demean another person. (A)</p> Signup and view all the answers

Which of the following statements best describes the relationship between the City's authority to discipline and the discrimination/harassment policy?

<p>The policy does not limit the City's authority to discipline or take remedial action for unacceptable workplace conduct, regardless of whether it meets the legal definition of discrimination or harassment. (C)</p> Signup and view all the answers

An employee makes a derogatory comment about a colleague's work ethic but the comment is unrelated to any protected category (e.g., race, sex, religion). According to the City of North Las Vegas policy, is this behavior acceptable?

<p>No, according to the policy, derogatory comments are inappropriate, regardless of whether or not they relate to a protected category. (B)</p> Signup and view all the answers

An employee consistently uses profanity towards a coworker, and raises their voice during disagreements. While the behavior isn't directly tied to a protected characteristic, other employees have observed this impacts workplace morale, customer service, and productivity. Can the City take disciplinary action against this employee?

<p>Yes, because the policy does not limit the City's ability to discipline for unacceptable workplace conduct that negatively impacts morale, service, or productivity. (D)</p> Signup and view all the answers

An employee witnesses a coworker repeatedly sending offensive graphic material to another employee. According to the policy, what is the supervisor's responsibility in this situation?

<p>Take immediate and corrective action, including reporting and investigating the harassment. (D)</p> Signup and view all the answers

What is the primary reason for instructing all individuals involved in a harassment investigation to maintain confidentiality?

<p>To protect all parties involved and ensure the integrity of the investigation. (A)</p> Signup and view all the answers

Which of the following actions would be considered a violation of the no retaliation policy?

<p>Refusing to recommend an employee who reported harassment for a promotion opportunity for which they qualify. (C)</p> Signup and view all the answers

An employee reports harassment but asks the supervisor to keep it quiet. According to the policy, what action should the supervisor take?

<p>Explain the need to report the complaint to HR for investigation, regardless of the employee's request. (D)</p> Signup and view all the answers

What is the potential consequence for a supervisor who disregards reported incidents of harassment by subordinates?

<p>Disciplinary action, up to and including termination. (D)</p> Signup and view all the answers

If an investigation into a harassment complaint finds the allegations unsubstantiated, what is the next course of action?

<p>The matter is closed unless the investigator identifies other potential misconduct warranting further review. (D)</p> Signup and view all the answers

An employee is unsure whether to confront an alleged harasser directly, fearing potential employment consequences. What does the complaint procedure advise?

<p>The employee should initiate a complaint to their Departmental Supervisor or the Human Resources Department. (C)</p> Signup and view all the answers

Which of the following best describes the city's approach to substantiated claims of harassment?

<p>The city takes disciplinary action in accordance with city policy and any applicable collective bargaining agreement, which may include termination. (A)</p> Signup and view all the answers

A supervisor receives an oral complaint of harassment but the employee is reluctant to file a written report. What should the supervisor do?

<p>Conduct an oral interview by asking the questions on the Employee Complaint Form and documenting the employee’s responses. (D)</p> Signup and view all the answers

What is the primary purpose of the Employee Complaint Form?

<p>To provide a formal record of the complaint and ensure all necessary information is gathered. (D)</p> Signup and view all the answers

How should Human Resources employees file a harassment complaint?

<p>With an Assistant City Manager or City Manager Designee. (C)</p> Signup and view all the answers

Which of the following actions constitutes online harassment, according to the provided policy?

<p>Sending a victim pornography or other graphic material that is knowingly offensive. (D)</p> Signup and view all the answers

What steps should a supervisor take upon receiving a harassment complaint?

<p>Advise the complainant that the complaint will be reported to Human Resources for investigation and ask to be informed of any future occurrences. (D)</p> Signup and view all the answers

What should supervisors inform all employees regarding harassment?

<p>Harassment is prohibited conduct that will not be tolerated or condoned and that disciplinary action, up to and including termination, will be taken against anyone shown to have engaged in harassment. (D)</p> Signup and view all the answers

What may violations of the no retaliation policy result in?

<p>Disciplinary action, up to and including termination for the retaliator. (C)</p> Signup and view all the answers

Which of the following scenarios best exemplifies discriminatory harassment?

<p>Consistently assigning an employee with a disability to less challenging tasks, assuming they are incapable of handling complex projects. (D)</p> Signup and view all the answers

What is the critical factor that determines whether verbal conduct constitutes discriminatory harassment?

<p>Whether the conduct creates an intimidating, hostile, or offensive working environment. (C)</p> Signup and view all the answers

In an office setting, which action would LEAST likely be categorized as sexual harassment?

<p>Making a single, respectful compliment about a colleague's professional presentation. (B)</p> Signup and view all the answers

An employee observes a coworker frequently making derogatory comments about another colleague's religion. According to the guidelines, what steps can the employee take?

<p>The employee can support the victim, encourage them to report the harassment, and/or report the behavior themselves. (C)</p> Signup and view all the answers

Which of the following actions constitutes 'cyberbullying'?

<p>Creating a fake social media profile to impersonate and defame a coworker. (D)</p> Signup and view all the answers

What is the PRIMARY purpose of having a clear policy against harassment in the workplace?

<p>To foster a respectful, inclusive, and productive work environment for all employees. (D)</p> Signup and view all the answers

An employee receives an unwanted sexually suggestive email from a client. According to the policy, what is the MOST appropriate first step for the employee to take?

<p>File a formal complaint with the Human Resources Department. (C)</p> Signup and view all the answers

Which scenario exemplifies harassment based on 'protected activity'?

<p>Retaliating against an employee for reporting concerns about potential safety violations. (A)</p> Signup and view all the answers

When addressing an instance of potential harassment, why is it important to focus on the impact of the behavior rather than the intent?

<p>The impact of the action on the recipient is what creates a hostile environment, regardless of the harasser's intentions. (A)</p> Signup and view all the answers

An employee is unsure whether certain behavior they are experiencing qualifies as harassment. What is the BEST course of action for them to take?

<p>Document the incidents and report their concerns to the Human Resources Department. (C)</p> Signup and view all the answers

How does 'bullying' differ from other forms of harassment described in the provided content?

<p>Bullying can include a broader range of behaviors intended to intimidate or humiliate, not necessarily tied to protected characteristics. (B)</p> Signup and view all the answers

To effectively prevent harassment in the workplace, what strategy should an organization prioritize?

<p>Conducting regular training sessions and promoting a culture of respect and sensitivity. (D)</p> Signup and view all the answers

What action should a supervisor take upon witnessing a potential act of harassment between two employees?

<p>Immediately intervene, document the incident, and report it to Human Resources. (A)</p> Signup and view all the answers

Which of the following scenarios best illustrates the concept of a 'hostile work environment'?

<p>An employee is subjected to frequent offensive jokes and unwanted advances, making it difficult to concentrate on work. (C)</p> Signup and view all the answers

Why is documenting instances of potential harassment crucial, even if the employee is unsure about filing a formal complaint?

<p>Documentation provides a detailed record of events that can be useful if the situation escalates or a pattern emerges. (A)</p> Signup and view all the answers

Flashcards

City's Workplace Policy Goal

A work environment free from discrimination and illegal harassment based on protected characteristics.

Who does the policy apply to?

All City employees, contractors, vendors, and clients.

Policy's Primary Objective

To prevent discrimination and harassment in the workplace.

Scope of 'Workplace'

Work-related places and activities, including phones, computers, and email.

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Policy Coverage

Applies regardless of gender or sex, including within same-sex interactions.

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Legal Standard

Whether a reasonable person from the protected class would find it offensive.

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Inappropriate Racial Comments

Comments or behaviors related to race that don't meet the level of harassment.

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Unacceptable Workplace Behaviors

Horseplay, gossiping, profanity, yelling, or demeaning another employee.

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Consequences of Ignoring Harassment

Ignoring requests to stop harassing behavior can lead to disciplinary actions, including termination.

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Supervisor's Role in Prevention

Supervisors and managers must actively work to prevent harassment by and among employees, contractors, vendors, and clients.

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Reporting Observed Harassment

Supervisors and managers should report observed discrimination or harassment even without a specific complaint.

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External Relief Options

Employees can seek help for discrimination or harassment through state or federal agencies or court proceedings.

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Policy and Legal Rights

This policy does not discourage employees from using external legal procedures.

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Discriminatory Harassment

Verbal or physical conduct showing hostility toward someone due to their protected characteristic (race, gender, etc.).

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Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, or verbal/physical conduct of a sexual nature that creates a hostile environment.

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Examples of Sexual Harassment

Physical contact (patting, pinching), requests for favors and subtle pressure.

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Verbal Sexual Harassment

Commenting on someone's body inappropriately, telling dirty jokes

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Preventing Harassment

Communicate the policy, offer training, remain vigilant

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Confronting Harassment

Politely confront the harasser and state how the specific harassment makes you feel.

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Prohibited Harassment

Harassment based on race, color, gender, religion, sexual orientation, age, national origin, physical or mental disability.

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Examples of Prohibited Conduct

Epithets, slurs, negative stereotyping, inappropriate jokes, threatening, and hostile acts.

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More Prohibited Conduct

Written or graphic material that denigrates or shows hostility toward an individual or group. Refusal to work with certain employees.

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Cyberbullying

Using the Internet to harass, threaten, or maliciously embarrass another person.

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Cyberbullying Behaviors

Sending unsolicited/threatening emails or texts, spreading rumors, making defamatory comments online, impersonating the victim online.

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Steps to Resolve Sexual Harassment

Confront harasser, file a complaint with HR.

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Defamatory Comments

Spreading rumors is an example of...

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Hostile Work Environment

The office is considered an offensive working environment.

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Filing a Complaint

Human Resources is who you need to contact when filling a complaint.

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Examples of Online Harassment

Online abuse, graphic material, negative online content.

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When to Report Harassment

Contact supervisor/HR if confrontation fails, or is uncomfortable, or if there may be employment consequences.

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Where to Find Complaint Form

Available on CityNet under Employee Links or on the Human Resources page. Can also send a handwritten or typed statement.

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Supervisor's Duty: Harassment

Take immediate and corrective action.

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First Step: Complaint Received

Complete the Employee Complaint Form or document an oral interview.

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When to Investigate

Witnessed conduct; reports from others; overhearing suspicious conversations; direct reports regardless of request to keep it quiet.

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Definition of Retaliation

Prohibited action against someone reporting or assisting in a harassment investigation.

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Examples of Retaliation

Spreading rumors, hostility from co-workers, or any other tangible adverse employment action done intentionally.

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Consequences of Retaliation

Disciplinary action, up to and including termination, and potential legal liability.

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Confidentiality: Harassment Cases

Maintain confidentiality as much as possible.

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Why Disclosure Occurs

Necessary to properly investigate charges of harassment.

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What Happens After Evidence Collection

The City will examine all evidence to determine whether the alleged conduct constitutes unlawful discrimination or harassment.

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Outcome: Unsubstantiated Claim

The matter is closed, and no action is taken against the alleged harasser.

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Outcome: Substantiated Claim

Disciplinary action is taken, possibly including termination.

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Study Notes

  • The City of North Las Vegas aims to provide a work environment free from discrimination and illegal harassment based on protected characteristics.
  • All employees are to be treated with respect and dignity.
  • The policy extends to all City employees, contractors, vendors, and clients.
  • This policy is designed to prevent workplace discrimination and harassment.
  • Work-related settings include all activities and property, such as telephones, computers, and applications.
  • The policy covers conduct between all employees, regardless of sex or gender identity, including sexual harassment situations.
  • The legal standard assesses inappropriateness based on how a reasonable person within the protected class would perceive the conduct.
  • Examples of inappropriate conduct include racial comments, derogatory remarks, horseplay, gossiping, profanity, yelling, and actions impacting workplace morale.
  • The policy does not limit disciplinary action for unacceptable conduct, even if it does not meet the legal definition of discrimination or harassment.

Definitions

  • Discriminatory harassment involves verbal or physical conduct showing hostility toward an individual due to protected characteristics or their opposition to discrimination.
  • Harassment is illegal when it creates a hostile work environment or interferes with an individual’s work performance.
  • The policy prohibits sexual harassment of employees, clients, vendors, contractors, and customers.

Examples of Sexual Harassment

  • Unwelcome sexual advances include unwanted physical contact like patting, pinching, or hugging.
  • Requests for sexual favors involve subtle or blatant expectations with implied promises or negative consequences related to employment status.
  • Sexually oriented verbal abuse or "kidding" includes offensive comments about someone's body, dirty jokes, or display of sexual images.
  • Any sexually oriented conduct that interferes with work performance.
  • Creating a hostile work environment through unwelcome sexually oriented conversations or physical contact.

Prevention and Reporting

  • All employees are required to be sensitive to what may be offensive.
  • The city offers training sessions to prevent and stop harassing behavior.
  • Employees who believe they are victims of sexual harassment have resolution steps they may take;
  • Confront the harasser politely but firmly.
  • Clearly state your feelings about the specific harassment.
  • Request that the person stop the harassment.
  • Employees can file a complaint with the Human Resources Department at any time.

Types of Harassment

  • Prohibited harassment includes actions based on race, color, gender, religion, sexual orientation, age, national origin, or disability.
  • Examples of prohibited conduct include epithets, slurs, stereotyping, inappropriate jokes, threatening, stalking, and hostile acts.
  • Displaying written or graphic material that denigrates individuals based on protected characteristics is also prohibited.
  • Refusal to work with employees based on protected characteristics is considered harassment.

Bullying and Cyberbullying

  • Cyberbullying involves using the Internet to harass, threaten, or embarrass someone.
  • Specific behaviors include sending threatening emails/texts, spreading rumors, making defamatory comments, or sending offensive material.
  • Cyberbullying also includes impersonating someone online or creating negative online content.

Complaint Procedure and Responsibilities

  • If harassment continues or the employee feels uncomfortable confronting the harasser, a complaint should be filed with the Departmental Supervisor or Human Resources.
  • Complainants are encouraged to keep a log of any harassing activity and report incidents promptly.
  • An Employee Complaint Form is available on CityNet.
  • Human Resources employees should file complaints with an Assistant City Manager or City Manager Designee.
  • Supervisors must take immediate action in response to harassment complaints.
  • Supervisors who ignore reported incidents will face disciplinary action, including termination.
  • Supervisors must inform all employees that harassment is prohibited and will not be tolerated.

Steps Upon Receipt of a Complaint

  • Have the employee complete the Employee Complaint Form.
  • If the employee is reluctant to file a written report, conduct an oral interview and document the responses, and have the employee sign the form after the interview.
  • Advise the complainant that the complaint will be reported to Human Resources for investigation and ask to be informed of any future occurrences.
  • Confer with Human Resources.
  • Forward the completed Employee Complaint Form in a secure email to Human Resources.

Investigation Triggers for Supervisors

  • Witnessing the conduct.
  • Other witnesses report the conduct.
  • Overhearing others talking about the conduct.
  • The complainant reports the conduct and asks you to keep it quiet.
  • The complainant reports the conduct and asks you to take action.

No Retaliation Policy

  • Retaliation against employees for reporting or assisting in harassment investigations is against the law and will not be tolerated.
  • Retaliation includes discrimination, harassment, refusing recommendations, spreading rumors, or any negative employment action.
  • Violations of the retaliation policy may result in disciplinary action, including termination, and potential legal liability.

Confidentiality in Investigations

  • The city maintains confidentiality for both the complainant and the accused to the extent possible.
  • Investigations may require interviewing the individual named in the complaint and/or witnesses.
  • The investigator may disclose names to conduct a proper investigation, and each person interviewed will be instructed to maintain confidentiality.

Investigation Results

  • The City will examine all evidence to determine if unlawful discrimination or harassment occurred.
  • If the allegation is unsubstantiated, the matter will be closed.
  • If the allegation is unsubstantiated, but there may have been misconduct or other personnel-related issues warranting further review, such matter shall be taken into further consideration and addressed in a manner deemed appropriate by the City.
  • If harassment is substantiated, disciplinary action will be taken, which may include termination.

Consequences of Harassing Behavior

  • Employees who ignore requests to cease harassing behavior are subject to disciplinary action, up to and including termination.
  • Supervisors and managers are responsible for actively preventing harassment and reporting observed incidents to their superiors.

External Complaint Procedures

  • Employees who believe they have suffered from discrimination or harassment may seek relief through state or federal agencies or court proceedings.
  • Individuals should consult the specific agency or court regarding filing requirements and seek legal assistance if needed.
  • Internal procedures should be followed as required by law before filing suit.

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