Podcast
Questions and Answers
What is the potential consequence for an employee who continues harassing behavior after being asked to stop?
What is the potential consequence for an employee who continues harassing behavior after being asked to stop?
- Temporary transfer to a different department.
- A verbal warning added to their personnel file.
- Mandatory sensitivity training.
- Disciplinary action, up to and including termination. (correct)
Beyond addressing direct complaints, what additional responsibility do supervisors and managers have regarding harassment?
Beyond addressing direct complaints, what additional responsibility do supervisors and managers have regarding harassment?
- Actively preventing harassment among employees, contractors, vendors, and clients. (correct)
- Providing legal counsel to employees accused of harassment.
- Offering counseling services to victims of harassment.
- Conducting annual surveys to assess employee morale.
In the absence of a specific complaint, what are supervisors and managers expected to do regarding behaviors that may constitute discrimination or harassment?
In the absence of a specific complaint, what are supervisors and managers expected to do regarding behaviors that may constitute discrimination or harassment?
- To conduct their own independent investigations without involving superiors.
- To wait until a formal complaint is filed before taking action.
- To ignore the behaviors unless they are directly reported.
- To be sensitive to such behaviors, prevent them from occurring, and report any observed instances. (correct)
According to the harassment policy, what is an employee's right regarding seeking relief for experienced discrimination or harassment?
According to the harassment policy, what is an employee's right regarding seeking relief for experienced discrimination or harassment?
What should individuals who wish to file a complaint with an external agency or court do?
What should individuals who wish to file a complaint with an external agency or court do?
The City of North Las Vegas's discrimination and harassment policy aims to ensure what type of work environment for its employees?
The City of North Las Vegas's discrimination and harassment policy aims to ensure what type of work environment for its employees?
Which of the following groups are explicitly covered under the City of North Las Vegas's discrimination and harassment policy?
Which of the following groups are explicitly covered under the City of North Las Vegas's discrimination and harassment policy?
According to the policy, what standard is used to determine if conduct is considered inappropriate or objectionable?
According to the policy, what standard is used to determine if conduct is considered inappropriate or objectionable?
Which of the following scenarios, while potentially inappropriate, might not be severe or pervasive enough to constitute illegal harassment under federal or state law, according to the policy?
Which of the following scenarios, while potentially inappropriate, might not be severe or pervasive enough to constitute illegal harassment under federal or state law, according to the policy?
According to the policy of the City of North Las Vegas, which of the following behaviors is considered inappropriate conduct?
According to the policy of the City of North Las Vegas, which of the following behaviors is considered inappropriate conduct?
Which of the following statements best describes the relationship between the City's authority to discipline and the discrimination/harassment policy?
Which of the following statements best describes the relationship between the City's authority to discipline and the discrimination/harassment policy?
An employee makes a derogatory comment about a colleague's work ethic but the comment is unrelated to any protected category (e.g., race, sex, religion). According to the City of North Las Vegas policy, is this behavior acceptable?
An employee makes a derogatory comment about a colleague's work ethic but the comment is unrelated to any protected category (e.g., race, sex, religion). According to the City of North Las Vegas policy, is this behavior acceptable?
An employee consistently uses profanity towards a coworker, and raises their voice during disagreements. While the behavior isn't directly tied to a protected characteristic, other employees have observed this impacts workplace morale, customer service, and productivity. Can the City take disciplinary action against this employee?
An employee consistently uses profanity towards a coworker, and raises their voice during disagreements. While the behavior isn't directly tied to a protected characteristic, other employees have observed this impacts workplace morale, customer service, and productivity. Can the City take disciplinary action against this employee?
An employee witnesses a coworker repeatedly sending offensive graphic material to another employee. According to the policy, what is the supervisor's responsibility in this situation?
An employee witnesses a coworker repeatedly sending offensive graphic material to another employee. According to the policy, what is the supervisor's responsibility in this situation?
What is the primary reason for instructing all individuals involved in a harassment investigation to maintain confidentiality?
What is the primary reason for instructing all individuals involved in a harassment investigation to maintain confidentiality?
Which of the following actions would be considered a violation of the no retaliation policy?
Which of the following actions would be considered a violation of the no retaliation policy?
An employee reports harassment but asks the supervisor to keep it quiet. According to the policy, what action should the supervisor take?
An employee reports harassment but asks the supervisor to keep it quiet. According to the policy, what action should the supervisor take?
What is the potential consequence for a supervisor who disregards reported incidents of harassment by subordinates?
What is the potential consequence for a supervisor who disregards reported incidents of harassment by subordinates?
If an investigation into a harassment complaint finds the allegations unsubstantiated, what is the next course of action?
If an investigation into a harassment complaint finds the allegations unsubstantiated, what is the next course of action?
An employee is unsure whether to confront an alleged harasser directly, fearing potential employment consequences. What does the complaint procedure advise?
An employee is unsure whether to confront an alleged harasser directly, fearing potential employment consequences. What does the complaint procedure advise?
Which of the following best describes the city's approach to substantiated claims of harassment?
Which of the following best describes the city's approach to substantiated claims of harassment?
A supervisor receives an oral complaint of harassment but the employee is reluctant to file a written report. What should the supervisor do?
A supervisor receives an oral complaint of harassment but the employee is reluctant to file a written report. What should the supervisor do?
What is the primary purpose of the Employee Complaint Form?
What is the primary purpose of the Employee Complaint Form?
How should Human Resources employees file a harassment complaint?
How should Human Resources employees file a harassment complaint?
Which of the following actions constitutes online harassment, according to the provided policy?
Which of the following actions constitutes online harassment, according to the provided policy?
What steps should a supervisor take upon receiving a harassment complaint?
What steps should a supervisor take upon receiving a harassment complaint?
What should supervisors inform all employees regarding harassment?
What should supervisors inform all employees regarding harassment?
What may violations of the no retaliation policy result in?
What may violations of the no retaliation policy result in?
Which of the following scenarios best exemplifies discriminatory harassment?
Which of the following scenarios best exemplifies discriminatory harassment?
What is the critical factor that determines whether verbal conduct constitutes discriminatory harassment?
What is the critical factor that determines whether verbal conduct constitutes discriminatory harassment?
In an office setting, which action would LEAST likely be categorized as sexual harassment?
In an office setting, which action would LEAST likely be categorized as sexual harassment?
An employee observes a coworker frequently making derogatory comments about another colleague's religion. According to the guidelines, what steps can the employee take?
An employee observes a coworker frequently making derogatory comments about another colleague's religion. According to the guidelines, what steps can the employee take?
Which of the following actions constitutes 'cyberbullying'?
Which of the following actions constitutes 'cyberbullying'?
What is the PRIMARY purpose of having a clear policy against harassment in the workplace?
What is the PRIMARY purpose of having a clear policy against harassment in the workplace?
An employee receives an unwanted sexually suggestive email from a client. According to the policy, what is the MOST appropriate first step for the employee to take?
An employee receives an unwanted sexually suggestive email from a client. According to the policy, what is the MOST appropriate first step for the employee to take?
Which scenario exemplifies harassment based on 'protected activity'?
Which scenario exemplifies harassment based on 'protected activity'?
When addressing an instance of potential harassment, why is it important to focus on the impact of the behavior rather than the intent?
When addressing an instance of potential harassment, why is it important to focus on the impact of the behavior rather than the intent?
An employee is unsure whether certain behavior they are experiencing qualifies as harassment. What is the BEST course of action for them to take?
An employee is unsure whether certain behavior they are experiencing qualifies as harassment. What is the BEST course of action for them to take?
How does 'bullying' differ from other forms of harassment described in the provided content?
How does 'bullying' differ from other forms of harassment described in the provided content?
To effectively prevent harassment in the workplace, what strategy should an organization prioritize?
To effectively prevent harassment in the workplace, what strategy should an organization prioritize?
What action should a supervisor take upon witnessing a potential act of harassment between two employees?
What action should a supervisor take upon witnessing a potential act of harassment between two employees?
Which of the following scenarios best illustrates the concept of a 'hostile work environment'?
Which of the following scenarios best illustrates the concept of a 'hostile work environment'?
Why is documenting instances of potential harassment crucial, even if the employee is unsure about filing a formal complaint?
Why is documenting instances of potential harassment crucial, even if the employee is unsure about filing a formal complaint?
Flashcards
City's Workplace Policy Goal
City's Workplace Policy Goal
A work environment free from discrimination and illegal harassment based on protected characteristics.
Who does the policy apply to?
Who does the policy apply to?
All City employees, contractors, vendors, and clients.
Policy's Primary Objective
Policy's Primary Objective
To prevent discrimination and harassment in the workplace.
Scope of 'Workplace'
Scope of 'Workplace'
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Policy Coverage
Policy Coverage
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Legal Standard
Legal Standard
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Inappropriate Racial Comments
Inappropriate Racial Comments
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Unacceptable Workplace Behaviors
Unacceptable Workplace Behaviors
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Consequences of Ignoring Harassment
Consequences of Ignoring Harassment
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Supervisor's Role in Prevention
Supervisor's Role in Prevention
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Reporting Observed Harassment
Reporting Observed Harassment
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External Relief Options
External Relief Options
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Policy and Legal Rights
Policy and Legal Rights
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Discriminatory Harassment
Discriminatory Harassment
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Sexual Harassment
Sexual Harassment
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Examples of Sexual Harassment
Examples of Sexual Harassment
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Verbal Sexual Harassment
Verbal Sexual Harassment
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Preventing Harassment
Preventing Harassment
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Confronting Harassment
Confronting Harassment
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Prohibited Harassment
Prohibited Harassment
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Examples of Prohibited Conduct
Examples of Prohibited Conduct
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More Prohibited Conduct
More Prohibited Conduct
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Cyberbullying
Cyberbullying
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Cyberbullying Behaviors
Cyberbullying Behaviors
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Steps to Resolve Sexual Harassment
Steps to Resolve Sexual Harassment
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Defamatory Comments
Defamatory Comments
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Hostile Work Environment
Hostile Work Environment
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Filing a Complaint
Filing a Complaint
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Examples of Online Harassment
Examples of Online Harassment
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When to Report Harassment
When to Report Harassment
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Where to Find Complaint Form
Where to Find Complaint Form
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Supervisor's Duty: Harassment
Supervisor's Duty: Harassment
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First Step: Complaint Received
First Step: Complaint Received
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When to Investigate
When to Investigate
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Definition of Retaliation
Definition of Retaliation
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Examples of Retaliation
Examples of Retaliation
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Consequences of Retaliation
Consequences of Retaliation
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Confidentiality: Harassment Cases
Confidentiality: Harassment Cases
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Why Disclosure Occurs
Why Disclosure Occurs
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What Happens After Evidence Collection
What Happens After Evidence Collection
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Outcome: Unsubstantiated Claim
Outcome: Unsubstantiated Claim
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Outcome: Substantiated Claim
Outcome: Substantiated Claim
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Study Notes
- The City of North Las Vegas aims to provide a work environment free from discrimination and illegal harassment based on protected characteristics.
- All employees are to be treated with respect and dignity.
- The policy extends to all City employees, contractors, vendors, and clients.
- This policy is designed to prevent workplace discrimination and harassment.
- Work-related settings include all activities and property, such as telephones, computers, and applications.
- The policy covers conduct between all employees, regardless of sex or gender identity, including sexual harassment situations.
- The legal standard assesses inappropriateness based on how a reasonable person within the protected class would perceive the conduct.
- Examples of inappropriate conduct include racial comments, derogatory remarks, horseplay, gossiping, profanity, yelling, and actions impacting workplace morale.
- The policy does not limit disciplinary action for unacceptable conduct, even if it does not meet the legal definition of discrimination or harassment.
Definitions
- Discriminatory harassment involves verbal or physical conduct showing hostility toward an individual due to protected characteristics or their opposition to discrimination.
- Harassment is illegal when it creates a hostile work environment or interferes with an individual’s work performance.
- The policy prohibits sexual harassment of employees, clients, vendors, contractors, and customers.
Examples of Sexual Harassment
- Unwelcome sexual advances include unwanted physical contact like patting, pinching, or hugging.
- Requests for sexual favors involve subtle or blatant expectations with implied promises or negative consequences related to employment status.
- Sexually oriented verbal abuse or "kidding" includes offensive comments about someone's body, dirty jokes, or display of sexual images.
- Any sexually oriented conduct that interferes with work performance.
- Creating a hostile work environment through unwelcome sexually oriented conversations or physical contact.
Prevention and Reporting
- All employees are required to be sensitive to what may be offensive.
- The city offers training sessions to prevent and stop harassing behavior.
- Employees who believe they are victims of sexual harassment have resolution steps they may take;
- Confront the harasser politely but firmly.
- Clearly state your feelings about the specific harassment.
- Request that the person stop the harassment.
- Employees can file a complaint with the Human Resources Department at any time.
Types of Harassment
- Prohibited harassment includes actions based on race, color, gender, religion, sexual orientation, age, national origin, or disability.
- Examples of prohibited conduct include epithets, slurs, stereotyping, inappropriate jokes, threatening, stalking, and hostile acts.
- Displaying written or graphic material that denigrates individuals based on protected characteristics is also prohibited.
- Refusal to work with employees based on protected characteristics is considered harassment.
Bullying and Cyberbullying
- Cyberbullying involves using the Internet to harass, threaten, or embarrass someone.
- Specific behaviors include sending threatening emails/texts, spreading rumors, making defamatory comments, or sending offensive material.
- Cyberbullying also includes impersonating someone online or creating negative online content.
Complaint Procedure and Responsibilities
- If harassment continues or the employee feels uncomfortable confronting the harasser, a complaint should be filed with the Departmental Supervisor or Human Resources.
- Complainants are encouraged to keep a log of any harassing activity and report incidents promptly.
- An Employee Complaint Form is available on CityNet.
- Human Resources employees should file complaints with an Assistant City Manager or City Manager Designee.
- Supervisors must take immediate action in response to harassment complaints.
- Supervisors who ignore reported incidents will face disciplinary action, including termination.
- Supervisors must inform all employees that harassment is prohibited and will not be tolerated.
Steps Upon Receipt of a Complaint
- Have the employee complete the Employee Complaint Form.
- If the employee is reluctant to file a written report, conduct an oral interview and document the responses, and have the employee sign the form after the interview.
- Advise the complainant that the complaint will be reported to Human Resources for investigation and ask to be informed of any future occurrences.
- Confer with Human Resources.
- Forward the completed Employee Complaint Form in a secure email to Human Resources.
Investigation Triggers for Supervisors
- Witnessing the conduct.
- Other witnesses report the conduct.
- Overhearing others talking about the conduct.
- The complainant reports the conduct and asks you to keep it quiet.
- The complainant reports the conduct and asks you to take action.
No Retaliation Policy
- Retaliation against employees for reporting or assisting in harassment investigations is against the law and will not be tolerated.
- Retaliation includes discrimination, harassment, refusing recommendations, spreading rumors, or any negative employment action.
- Violations of the retaliation policy may result in disciplinary action, including termination, and potential legal liability.
Confidentiality in Investigations
- The city maintains confidentiality for both the complainant and the accused to the extent possible.
- Investigations may require interviewing the individual named in the complaint and/or witnesses.
- The investigator may disclose names to conduct a proper investigation, and each person interviewed will be instructed to maintain confidentiality.
Investigation Results
- The City will examine all evidence to determine if unlawful discrimination or harassment occurred.
- If the allegation is unsubstantiated, the matter will be closed.
- If the allegation is unsubstantiated, but there may have been misconduct or other personnel-related issues warranting further review, such matter shall be taken into further consideration and addressed in a manner deemed appropriate by the City.
- If harassment is substantiated, disciplinary action will be taken, which may include termination.
Consequences of Harassing Behavior
- Employees who ignore requests to cease harassing behavior are subject to disciplinary action, up to and including termination.
- Supervisors and managers are responsible for actively preventing harassment and reporting observed incidents to their superiors.
External Complaint Procedures
- Employees who believe they have suffered from discrimination or harassment may seek relief through state or federal agencies or court proceedings.
- Individuals should consult the specific agency or court regarding filing requirements and seek legal assistance if needed.
- Internal procedures should be followed as required by law before filing suit.
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