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Questions and Answers

Who will be the first responders on runs involving suspected mentally ill individuals?

Supervisors only

Beat officers

Mental Health Crisis officers (correct)

Emergency service personnel

What should officers use to stabilize a person in crisis?

Immediate force if necessary

Non-confrontational verbal skills and empathy (correct)

Excessive time to wait for backup

Physical strength

In the absence of an available MHC officer for an emergency run, who should be notified?

Another district’s MHC officer (correct)

The local hospital

The chief of police

The mental health clinic

What is the primary responsibility of MHC officers on the scene of a suspected mentally ill individual?

To transport the individual if necessary Signup and view all the answers

What should officers allow the suspect to do before using force?

Comply unless it causes danger Signup and view all the answers

What documentation is required for encounters with suspected mentally ill individuals?

An RMS Minor Aided Case Report Signup and view all the answers

What action should a supervisor take during a run involving potentially violent mentally ill individuals?

Consult with the MHC officer on scene Signup and view all the answers

What approach can be incorporated to de-escalate a potentially violent situation?

Persuasion and repositioning Signup and view all the answers

What is the main responsibility of the Neighborhood Liaison Unit (NLU) when family members provide contact information?

To ensure the information is entered into RCIC. Signup and view all the answers

What should family members inform the NLU about regarding the contact information provided?

Whether the contact information is outdated or erroneous. Signup and view all the answers

What action should the NLU take if they become aware that the provided contact information is incorrect?

Take steps to correct or remove the information as soon as possible. Signup and view all the answers

In what situation can family members contact an NLU officer?

If they have regular contact with the mentally ill individual or are aware of a developing crisis. Signup and view all the answers

What steps does the NLU officer take upon receiving updates about an individual's mental health?

They take appropriate steps to inform beat officers and MCT members. Signup and view all the answers

What is one of the key responsibilities of the MCT when responding to a crisis situation?

Helping to control a situation, if possible Signup and view all the answers

Which of the following services does Central Connections provide to police officers?

Around-the-clock contact for crisis situations Signup and view all the answers

What information should not be released without written permission, according to the guidelines?

Source information provided to Department personnel Signup and view all the answers

What is the purpose of supplying psychiatric information during emergencies?

For the safety of individuals and the public Signup and view all the answers

When should officers cancel an MCT response to a scene?

Only after consulting with an MCT member Signup and view all the answers

What immediate information is the MCT expected to provide regarding someone in a psychiatric crisis?

Information about services available to help Signup and view all the answers

Which unit retains primary authority over crisis situations as per the guidelines?

Police Department Signup and view all the answers

What should officers do when receiving requests from the public for documents containing outside source information?

Advise the source about the requests Signup and view all the answers

What should officers do after resolving a crisis regarding the individual involved?

Gather information to assist in providing treatment for the individual. Signup and view all the answers

Under what circumstances might discretion be exercised by an officer when considering criminal charges?

When criminal behavior is associated with a known mental illness. Signup and view all the answers

What is required to be documented on Form 527 when charges are filed?

The individual's mental health treatment information. Signup and view all the answers

Who is best positioned to assess an individual's treatment needs within the context of criminal prosecution?

Health professionals, lawyers, and judges. Signup and view all the answers

What should officers do if a hospital refuses to accept a suspected mentally ill individual?

Obtain the name of the medical decision-maker for reporting. Signup and view all the answers

What action should officers take when PES is at capacity?

Contact the Emergency Communications Center for alternate ER facilities. Signup and view all the answers

What should officers not do when treatment is considered or mandated for a mentally ill individual?

Delay or obstruct the treatment process. Signup and view all the answers

What is a condition under which a police officer may take an individual into custody without a medical certificate?

If the individual poses an immediate danger to themselves or others. Signup and view all the answers

What must be included in the statement of belief form for a veteran?

The words 'Military Veteran' Signup and view all the answers

What action should officers take if a hospital refuses to accept a suspected mentally ill individual?

Obtain the name of the medical decision-maker Signup and view all the answers

What is the role of the Talbert House Crisis Hotline when they receive a call about a potential suicide?

To assess the situation and determine the threat level Signup and view all the answers

What is one of the first actions taken by the Emergency Communications Center upon receiving a call about a potential suicide?

Requesting call tracing from the telephone company Signup and view all the answers

What is the primary focus of the Mobile Crisis Team (MCT)?

Offering 24-hour coverage for mental health crises Signup and view all the answers

Who should be informed when officers report a refusal to accept a suspected mentally ill individual at a hospital?

Their supervisor Signup and view all the answers

What should be done when a shift supervisor arrives at the scene of a potential suicide?

Ensure applicable law is followed during the investigation Signup and view all the answers

How can the Mobile Crisis Team (MCT) be activated?

By contacting the ECC or calling 513-584-5098 Signup and view all the answers

Study Notes

Handling Suspected Mentally Ill Individuals

Mental Health Crisis (MHC) officers are the first responders to calls involving suspected mentally ill individuals, when available.
Two MHC officers will be dispatched as a team if possible, with a cover car if necessary.
If no MHC officers are available, beat cars will be dispatched immediately and an MHC officer from another district will be notified to respond.
If the call is not an emergency, the nearest available MHC officer from an adjoining district will be dispatched.
The MHC officer on the scene will be the primary officer handling the situation and will be responsible for transporting the individual to the hospital if necessary.
De-escalation techniques should be used to stabilize a person in crisis, including non-confrontational verbal skills, empathy, active listening, and warnings.
Force will only be used after the suspect has been allowed to comply, unless it poses a danger to the officer or others.
A supervisor will respond to all radio runs involving violent or potentially violent mentally ill individuals.
All encounters with suspected mentally ill individuals must be documented on an RMS Minor Aided Case Report.
Officers should gather information about the individual’s treatment, including current care providers, support network, and medication, regardless of whether criminal charges are filed.
Criminal charges for lower level offenses should be considered carefully, taking into account the individual’s mental health and the severity of the offense.
Any information related to the individual’s mental health treatment should be documented on Form 527.
Information provided by outside sources about individuals with mental health concerns should not be released without written permission.
Treatment options are often available in the context of a criminal prosecution, and officers are encouraged to share their opinions on the need for treatment with attorneys involved in any prosecution.
Officers should not delay, obstruct, or hinder treatment.
When officers attempt to drop off a suspected mentally ill individual at a hospital and are refused, they will obtain the name of the medical decision-maker for inclusion in the RMS Minor Aided Case Report and report the refusal to their supervisor.

Emergency Hospitalization

An individual can be taken into custody and transported to a hospital by a police officer if:
- The individual is showing evidence of mental illness and presents a substantial risk of physical harm to themselves or others.
- The individual is unable to care for themselves.
- The individual’s mental illness is interfering with their ability to make rational decisions about treatment.
Information included in the RMS Minor Aided Case Report will be:
- The officer’s observations indicating the individual’s mental illness.
- The reasons for believing hospitalization is necessary.
- Any other pertinent information about the individual.
If the individual is a veteran, the words "Military Veteran" must be written somewhere in the statement of belief form so they will be placed in both the civilian and Department of Defense (DOD) mental health systems.

Potential Suicides

When Talbert House Crisis Hotline (513-281-CARE) receives a call about a potential suicide, they will assess the situation and call 911 if they believe the caller is a threat to themselves.
Emergency Communications Center (ECC) will:
- Relay information to Cincinnati Bell Telephone Company requesting call tracing.
- Relay the address received to the Officer in Charge (OIC) of the affected district and dispatch two officers to the scene.
- Dispatch an MHC officer to the scene when they are available.
- Advise 281-CARE/Talbert House of the address.
A shift supervisor will respond to the scene.
Applicable law will guide Department personnel in the investigation of these cases.

Mobile Crisis Team (MCT)

MCT members provide 24-hour coverage and can be activated via ECC or by calling 513-584-5098.
MCT members are automatically dispatched to most Mental Health Crisis calls for service but can be requested on any call for service.
MCT responsibilities include:
- Responding with MHC.
- Assessing the nature of the crisis.
- Helping to control the situation, if possible.
- Providing assistance in determining methods to use in response to the emergency.
Central Connections (558-8888) can provide:
- 24/7 contact for any police officer facing a situation involving a suspected mentally ill individual.
- Known premise history about a person with a mental illness who is in a dangerous situation.
- Available psychiatric information about a person in imminent danger to themselves or others.
- Immediate suggestions about dealing with a person showing signs of mental illness.
- Immediate information about services available to help someone in a psychiatric crisis.
- Other necessary information.

Neighborhood Liaison Unit (NLU) Responsibilities

Family members of mentally ill individuals can provide contact information to the NLU for a family member and/or case worker.
The NLU will ensure the information is entered into RCIC.
Family members of mentally ill individuals who have regular contact with that family member, or otherwise become aware of a developing crisis, can contact an NLU officer with real-time information.
The NLU officer will take appropriate steps to provide beat officers and MCT members with any updates involving the state of an individual’s mental health.

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Description

This quiz covers protocols and procedures for Mental Health Crisis officers responding to situations involving individuals suspected of mental illness. It emphasizes the importance of de-escalation techniques and the proper handling of various crisis scenarios. Learn about the responsibilities of MHC officers and how they coordinate during emergencies.