Podcast
Play an AI-generated podcast conversation about this lesson
Questions and Answers
What is the common trait shared by various types of objections in sales?
What is the common trait shared by various types of objections in sales?
- They indicate the customer's willingness to make a purchase
- They highlight the customer's satisfaction with the product
- They reveal the customer's true preferences
- They conceal a deeper underlying concern (correct)
Why is it important for sales professionals to handle objections effectively?
Why is it important for sales professionals to handle objections effectively?
- To avoid hearing objections from customers
- To prevent customers from returning for future purchases
- To discourage customers from voicing their concerns
- To establish trust and finalize the sale (correct)
What should be the top priority when handling objections in sales?
What should be the top priority when handling objections in sales?
- To avoid addressing the customer's reservations
- To pinpoint the root cause of the objection (correct)
- To persuade the customer to make an immediate purchase
- To ignore the objections raised by the customer
What does addressing the customer's reservations and concerns help to establish?
What does addressing the customer's reservations and concerns help to establish?
Signup and view all the answers
Why is hearing objections considered a positive thing in sales?
Why is hearing objections considered a positive thing in sales?
Signup and view all the answers
Flashcards are hidden until you start studying
