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Questions and Answers
What is the common trait shared by various types of objections in sales?
What is the common trait shared by various types of objections in sales?
- They indicate the customer's willingness to make a purchase
- They highlight the customer's satisfaction with the product
- They reveal the customer's true preferences
- They conceal a deeper underlying concern (correct)
Why is it important for sales professionals to handle objections effectively?
Why is it important for sales professionals to handle objections effectively?
- To avoid hearing objections from customers
- To prevent customers from returning for future purchases
- To discourage customers from voicing their concerns
- To establish trust and finalize the sale (correct)
What should be the top priority when handling objections in sales?
What should be the top priority when handling objections in sales?
- To avoid addressing the customer's reservations
- To pinpoint the root cause of the objection (correct)
- To persuade the customer to make an immediate purchase
- To ignore the objections raised by the customer
What does addressing the customer's reservations and concerns help to establish?
What does addressing the customer's reservations and concerns help to establish?
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Why is hearing objections considered a positive thing in sales?
Why is hearing objections considered a positive thing in sales?
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