6 Questions
Proficient secretaries should not make small talk with visitors.
False
The receptionist is responsible for greeting visitors in all offices.
False
It is acceptable for a visitor to be ushered into the executive's office immediately upon arrival.
False
Secretaries should keep any work on the desk confidential while a visitor is present.
True
If a secretary needs to leave the desk, it is acceptable to leave any material on the typewriter visible.
False
The secretary should anticipate the employer's needs before a visitor arrives.
True
Learn about the proper procedures to follow when handling expected visitors with appointments. Topics include anticipating employer needs, alerting others in the organization, and coordinating with receptionists.
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