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Questions and Answers
Proficient secretaries should not make small talk with visitors.
Proficient secretaries should not make small talk with visitors.
False (B)
The receptionist is responsible for greeting visitors in all offices.
The receptionist is responsible for greeting visitors in all offices.
False (B)
It is acceptable for a visitor to be ushered into the executive's office immediately upon arrival.
It is acceptable for a visitor to be ushered into the executive's office immediately upon arrival.
False (B)
Secretaries should keep any work on the desk confidential while a visitor is present.
Secretaries should keep any work on the desk confidential while a visitor is present.
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If a secretary needs to leave the desk, it is acceptable to leave any material on the typewriter visible.
If a secretary needs to leave the desk, it is acceptable to leave any material on the typewriter visible.
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The secretary should anticipate the employer's needs before a visitor arrives.
The secretary should anticipate the employer's needs before a visitor arrives.
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