Handicapped Parking Violation Quiz
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Questions and Answers

What did George Washington do when he saw the soldiers struggling with the oak beam?

  • He ordered the soldiers to work harder
  • He dismounted his horse and helped the soldiers (correct)
  • He ignored them and rode away
  • He criticized the corporal in charge
  • What lesson can be learned from George Washington's behavior in the story?

  • Being a corporal is a difficult job
  • General Washington was not a good leader
  • Soldiers should always listen to their commander-in-chief
  • Leading by example is the best way to influence people (correct)
  • What did Heckman and Owens' research find about a leader's humility?

  • It can negatively impact team performance
  • It can positively impact team performance (correct)
  • It only affects the leader's own performance
  • It has no impact on team performance
  • What is the foundation from which all managerial and supervisory work emanates?

    <p>Leading by example</p> Signup and view all the answers

    What traits did the author observe in excellent supervisors early on?

    <p>Enthusiasm that was contagious</p> Signup and view all the answers

    What must a leader do to make a connection with others?

    <p>Model behavior that makes the connection not just cerebral but rooted in feelings as well</p> Signup and view all the answers

    What is the consequence of leaders who can only impact a portion of an organization?

    <p>They become personally and professionally ineffective</p> Signup and view all the answers

    Why is it important for leaders to avoid actions that could be perceived as unethical?

    <p>To maintain the trust of the organization and its members</p> Signup and view all the answers

    What should a chief executive do if someone in their management team has been accused of misconduct or unethical behavior?

    <p>Take swift action to determine the veracity of the allegations</p> Signup and view all the answers

    What is the best way to refute false allegations in the workplace, according to the text?

    <p>Appropriately and without furthering unsubstantiated rumors</p> Signup and view all the answers

    What is the importance of leading by example, according to the text?

    <p>It helps build trust and support among colleagues</p> Signup and view all the answers

    What is the potential impact of ignoring perceptions in the workplace?

    <p>It can shift momentum against the management team and damage the department</p> Signup and view all the answers

    What is the author's perspective on working hours in relation to setting an example for employees?

    <p>Managers should put in at least as much time as their hardest workers</p> Signup and view all the answers

    What was the reason for the fire chief's resignation mentioned in the text?

    <p>Pressure from the firefighters' union and governing board due to leadership, management, and competence issues</p> Signup and view all the answers

    What did the author learn from participating in field days with the officers?

    <p>The needs of the officers and community problems</p> Signup and view all the answers

    What was the reaction to the author's field days?

    <p>Overwhelmingly positive</p> Signup and view all the answers

    What is the emotional bond that binds cops working side-by-side regardless of rank or position?

    <p>A visceral feeling unique to those who put their lives in jeopardy by wearing a uniform</p> Signup and view all the answers

    Why is it often difficult for police officers to inform on or testify against their fellow cops when they commit misconduct?

    <p>They don't want to cause harm to their fellow cops</p> Signup and view all the answers

    What is the fundamental requirement for those who seek to lead and influence others to accomplish organizational goals?

    <p>Having a commitment to lead by example</p> Signup and view all the answers

    What does it mean to lead by example?

    <p>Modeling the behavior you and the organization expect</p> Signup and view all the answers

    What did the author do when he became Police Captain?

    <p>He worked in the field alongside patrol officers and supervisors</p> Signup and view all the answers

    What is included in leading by example?

    <p>Admitting when you're wrong and respecting the opinions of others</p> Signup and view all the answers

    According to the article, what was the incident involving the chief's car?

    <p>The chief parked in a handicapped space after reminding staff not to park in no-parking areas.</p> Signup and view all the answers

    What is the author's advice for dealing with perceptions in public safety agencies?

    <p>Find out what's feeding the perceptions and deal with them head on.</p> Signup and view all the answers

    What is the consequence of ignoring problems or negative perceptions in public safety agencies?

    <p>They will damage the department and prompt drastic actions.</p> Signup and view all the answers

    What should a leader do if they promise a fix for a perception problem?

    <p>Keep their promises and avoid sounding too defensive.</p> Signup and view all the answers

    George Washington rode up to a group of soldiers attempting to raise a wooden beam to a high position during the American Revolutionary War.

    <p>True</p> Signup and view all the answers

    The corporal in charge of the soldiers was quick to accept George Washington's offer to help raise the oak beam.

    <p>False</p> Signup and view all the answers

    According to Heckman and Owens' research, a leader's humility can spread to followers, ultimately affecting team performance.

    <p>True</p> Signup and view all the answers

    Did the author of the text participate in field days with police officers?

    <p>True</p> Signup and view all the answers

    Are lieutenants and captains who work alongside the troops the most respected leaders in the organization?

    <p>True</p> Signup and view all the answers

    Is it easy for police officers to inform on or testify against their fellow cops when they commit misconduct?

    <p>False</p> Signup and view all the answers

    Do civilians understand the emotional bond that binds cops working side-by-side regardless of rank or position?

    <p>False</p> Signup and view all the answers

    Leading by example means only asking others to do what you have already done yourself.

    <p>False</p> Signup and view all the answers

    Leading by example includes admitting when you're wrong and respecting the opinions of others.

    <p>True</p> Signup and view all the answers

    A commitment to lead by example is not a fundamental requirement for those who seek to lead and influence others.

    <p>False</p> Signup and view all the answers

    The author wore his uniform frequently and worked in the field as often as possible to micromanage field personnel.

    <p>False</p> Signup and view all the answers

    Leading by example is just a slogan and not a necessary part of managerial and supervisory work.

    <p>False</p> Signup and view all the answers

    A leader's personality does not play a role in how they interact with others.

    <p>False</p> Signup and view all the answers

    Leaders who cannot impact the entire organization become personally and professionally ineffective.

    <p>True</p> Signup and view all the answers

    Excellent supervisors exhibit an attitude they expect of their subordinates, demanding of themselves even more than they do of others.

    <p>True</p> Signup and view all the answers

    Accusations against public safety agencies often involve insidious morale problems

    <p>True</p> Signup and view all the answers

    The chief in the article was caught parking in a no-parking zone

    <p>False</p> Signup and view all the answers

    Ignoring negative perceptions can make problems worse

    <p>True</p> Signup and view all the answers

    Department-wide communication is not recommended when dealing with perceptions in public safety agencies

    <p>False</p> Signup and view all the answers

    True or false: Leaders who only give lip service to company standards can have a negative impact on morale and perceptions within the agency?

    <p>True</p> Signup and view all the answers

    True or false: The author believes that working longer hours than your employees is the best way to set an example for them?

    <p>False</p> Signup and view all the answers

    True or false: The author advises against only putting in the minimum eight hours of work per day, as it can lead to mediocrity and lack of motivation in employees?

    <p>True</p> Signup and view all the answers

    True or false: Perceptions, whether accurate or not, can have a powerful impact on the morale and success of a department or organization?

    <p>True</p> Signup and view all the answers

    Perceptions of ethical misconduct can have an impact on a leader's ability to do their job

    <p>True</p> Signup and view all the answers

    It is enough for leaders to simply avoid actual misbehavior or ethical lapses

    <p>False</p> Signup and view all the answers

    Refuting false allegations appropriately can be challenging, but must be done with sensitivity and determination

    <p>True</p> Signup and view all the answers

    Why did Napoleon Bonaparte strive to understand the fears, concerns, and aspirations of those around him?

    <p>To influence their behavior</p> Signup and view all the answers

    What is the consequence of leaders viewing their roles as overseers and avoiding getting their hands dirty, according to the text?

    <p>They underperform and lose opportunities to build trust</p> Signup and view all the answers

    What is the difference between organizational power and legitimate power, according to the text?

    <p>Organizational power is granted by those leaders seek to influence, while legitimate power is based on an individual's position in an organization</p> Signup and view all the answers

    Why is it important for leaders to work alongside their subordinates?

    <p>To set an example and build trust</p> Signup and view all the answers

    What does Jean-Paul's description of Napoleon's leadership style suggest?

    <p>Napoleon was a great motivator and communicator</p> Signup and view all the answers

    What was the author's motivation for getting involved in the work of his subordinates?

    <p>To understand how they did their work and help remove obstacles</p> Signup and view all the answers

    What is the author's perspective on leaders who only impact a portion of an organization?

    <p>They are ineffective and should not be in leadership positions</p> Signup and view all the answers

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