Handicapped Parking Violation Quiz
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Questions and Answers

What did George Washington do when he saw the soldiers struggling with the oak beam?

  • He ordered the soldiers to work harder
  • He dismounted his horse and helped the soldiers (correct)
  • He ignored them and rode away
  • He criticized the corporal in charge

What lesson can be learned from George Washington's behavior in the story?

  • Being a corporal is a difficult job
  • General Washington was not a good leader
  • Soldiers should always listen to their commander-in-chief
  • Leading by example is the best way to influence people (correct)

What did Heckman and Owens' research find about a leader's humility?

  • It can negatively impact team performance
  • It can positively impact team performance (correct)
  • It only affects the leader's own performance
  • It has no impact on team performance

What is the foundation from which all managerial and supervisory work emanates?

<p>Leading by example (B)</p> Signup and view all the answers

What traits did the author observe in excellent supervisors early on?

<p>Enthusiasm that was contagious (A)</p> Signup and view all the answers

What must a leader do to make a connection with others?

<p>Model behavior that makes the connection not just cerebral but rooted in feelings as well (C)</p> Signup and view all the answers

What is the consequence of leaders who can only impact a portion of an organization?

<p>They become personally and professionally ineffective (D)</p> Signup and view all the answers

Why is it important for leaders to avoid actions that could be perceived as unethical?

<p>To maintain the trust of the organization and its members (B)</p> Signup and view all the answers

What should a chief executive do if someone in their management team has been accused of misconduct or unethical behavior?

<p>Take swift action to determine the veracity of the allegations (A)</p> Signup and view all the answers

What is the best way to refute false allegations in the workplace, according to the text?

<p>Appropriately and without furthering unsubstantiated rumors (D)</p> Signup and view all the answers

What is the importance of leading by example, according to the text?

<p>It helps build trust and support among colleagues (B)</p> Signup and view all the answers

What is the potential impact of ignoring perceptions in the workplace?

<p>It can shift momentum against the management team and damage the department (D)</p> Signup and view all the answers

What is the author's perspective on working hours in relation to setting an example for employees?

<p>Managers should put in at least as much time as their hardest workers (C)</p> Signup and view all the answers

What was the reason for the fire chief's resignation mentioned in the text?

<p>Pressure from the firefighters' union and governing board due to leadership, management, and competence issues (C)</p> Signup and view all the answers

What did the author learn from participating in field days with the officers?

<p>The needs of the officers and community problems (A)</p> Signup and view all the answers

What was the reaction to the author's field days?

<p>Overwhelmingly positive (B)</p> Signup and view all the answers

What is the emotional bond that binds cops working side-by-side regardless of rank or position?

<p>A visceral feeling unique to those who put their lives in jeopardy by wearing a uniform (A)</p> Signup and view all the answers

Why is it often difficult for police officers to inform on or testify against their fellow cops when they commit misconduct?

<p>They don't want to cause harm to their fellow cops (D)</p> Signup and view all the answers

What is the fundamental requirement for those who seek to lead and influence others to accomplish organizational goals?

<p>Having a commitment to lead by example (A)</p> Signup and view all the answers

What does it mean to lead by example?

<p>Modeling the behavior you and the organization expect (C)</p> Signup and view all the answers

What did the author do when he became Police Captain?

<p>He worked in the field alongside patrol officers and supervisors (A)</p> Signup and view all the answers

What is included in leading by example?

<p>Admitting when you're wrong and respecting the opinions of others (B)</p> Signup and view all the answers

According to the article, what was the incident involving the chief's car?

<p>The chief parked in a handicapped space after reminding staff not to park in no-parking areas. (D)</p> Signup and view all the answers

What is the author's advice for dealing with perceptions in public safety agencies?

<p>Find out what's feeding the perceptions and deal with them head on. (A)</p> Signup and view all the answers

What is the consequence of ignoring problems or negative perceptions in public safety agencies?

<p>They will damage the department and prompt drastic actions. (C)</p> Signup and view all the answers

What should a leader do if they promise a fix for a perception problem?

<p>Keep their promises and avoid sounding too defensive. (D)</p> Signup and view all the answers

George Washington rode up to a group of soldiers attempting to raise a wooden beam to a high position during the American Revolutionary War.

<p>True (A)</p> Signup and view all the answers

The corporal in charge of the soldiers was quick to accept George Washington's offer to help raise the oak beam.

<p>False (B)</p> Signup and view all the answers

According to Heckman and Owens' research, a leader's humility can spread to followers, ultimately affecting team performance.

<p>True (A)</p> Signup and view all the answers

Did the author of the text participate in field days with police officers?

<p>True (A)</p> Signup and view all the answers

Are lieutenants and captains who work alongside the troops the most respected leaders in the organization?

<p>True (A)</p> Signup and view all the answers

Is it easy for police officers to inform on or testify against their fellow cops when they commit misconduct?

<p>False (B)</p> Signup and view all the answers

Do civilians understand the emotional bond that binds cops working side-by-side regardless of rank or position?

<p>False (B)</p> Signup and view all the answers

Leading by example means only asking others to do what you have already done yourself.

<p>False (B)</p> Signup and view all the answers

Leading by example includes admitting when you're wrong and respecting the opinions of others.

<p>True (A)</p> Signup and view all the answers

A commitment to lead by example is not a fundamental requirement for those who seek to lead and influence others.

<p>False (B)</p> Signup and view all the answers

The author wore his uniform frequently and worked in the field as often as possible to micromanage field personnel.

<p>False (B)</p> Signup and view all the answers

Leading by example is just a slogan and not a necessary part of managerial and supervisory work.

<p>False (B)</p> Signup and view all the answers

A leader's personality does not play a role in how they interact with others.

<p>False (B)</p> Signup and view all the answers

Leaders who cannot impact the entire organization become personally and professionally ineffective.

<p>True (A)</p> Signup and view all the answers

Excellent supervisors exhibit an attitude they expect of their subordinates, demanding of themselves even more than they do of others.

<p>True (A)</p> Signup and view all the answers

Accusations against public safety agencies often involve insidious morale problems

<p>True (A)</p> Signup and view all the answers

The chief in the article was caught parking in a no-parking zone

<p>False (B)</p> Signup and view all the answers

Ignoring negative perceptions can make problems worse

<p>True (A)</p> Signup and view all the answers

Department-wide communication is not recommended when dealing with perceptions in public safety agencies

<p>False (B)</p> Signup and view all the answers

True or false: Leaders who only give lip service to company standards can have a negative impact on morale and perceptions within the agency?

<p>True (A)</p> Signup and view all the answers

True or false: The author believes that working longer hours than your employees is the best way to set an example for them?

<p>False (B)</p> Signup and view all the answers

True or false: The author advises against only putting in the minimum eight hours of work per day, as it can lead to mediocrity and lack of motivation in employees?

<p>True (A)</p> Signup and view all the answers

True or false: Perceptions, whether accurate or not, can have a powerful impact on the morale and success of a department or organization?

<p>True (A)</p> Signup and view all the answers

Perceptions of ethical misconduct can have an impact on a leader's ability to do their job

<p>True (A)</p> Signup and view all the answers

It is enough for leaders to simply avoid actual misbehavior or ethical lapses

<p>False (B)</p> Signup and view all the answers

Refuting false allegations appropriately can be challenging, but must be done with sensitivity and determination

<p>True (A)</p> Signup and view all the answers

Why did Napoleon Bonaparte strive to understand the fears, concerns, and aspirations of those around him?

<p>To influence their behavior (D)</p> Signup and view all the answers

What is the consequence of leaders viewing their roles as overseers and avoiding getting their hands dirty, according to the text?

<p>They underperform and lose opportunities to build trust (A)</p> Signup and view all the answers

What is the difference between organizational power and legitimate power, according to the text?

<p>Organizational power is granted by those leaders seek to influence, while legitimate power is based on an individual's position in an organization (D)</p> Signup and view all the answers

Why is it important for leaders to work alongside their subordinates?

<p>To set an example and build trust (C)</p> Signup and view all the answers

What does Jean-Paul's description of Napoleon's leadership style suggest?

<p>Napoleon was a great motivator and communicator (D)</p> Signup and view all the answers

What was the author's motivation for getting involved in the work of his subordinates?

<p>To understand how they did their work and help remove obstacles (D)</p> Signup and view all the answers

What is the author's perspective on leaders who only impact a portion of an organization?

<p>They are ineffective and should not be in leadership positions (B)</p> Signup and view all the answers

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