Hamburger Service and Specialties Quiz

Questions and Answers

How many ounces are our hamburgers?

Single patty 4.5oz, double patty 9oz, and triple patty (mighty burger) 13.5oz

What are our steps of service?

Greet less than 2 mins with bev naps, 2. Offer specific drink, 3. Return with drink in less than 2 min, 4. Offer specific app, 5. Put food order in, 6. Bring baskets, napkins, silverware to table, 7. Check refills 25-50% left, 8. Deliver food in timely manner, 9. 2 min check back on food (app and main course), 10. Pre buss the table when needed, 11. Offer specific dessert, 12. Give check to guest when ready (do not auto drop), 13. Process payment in a timely manner, 14. Return cards using customer last name, 15. Acknowledge departure and say thank you.

What burgers come with two patties?

All the specialty burgers (1000 Island, Sweet Jalapeño, Green Chili, BBQ Bacon, Black and Bleu, Bacon Cheese, Mushroom Swiss, Hot & Sweet, Big Zipp, and Chicado)

Describe 3 different focaccias.

Chicken Focaccia: honey mustard marinated chicken breast with a touch of honey garlic mayo. No cheese. Fresca Focaccia: grilled chicken breast, melted pepper jack cheese, our sweet jalapeño dressing & homemade salsa. Monaco Focaccia: marinated chicken breast with melted mozzarella cheese & ranch dressing. Served with a side of sweet jalapeño. Signup and view all the answers

What kind of fish do we use for our fish sandwich and fish and chips?

Icelandic Cod Signup and view all the answers

What items should you warn customers about their hot spice factors?

Zips hot wings, quesadilla, Green Bay Chili, and Turkey Breast Chili Signup and view all the answers

How many shrimp come with an order of BBQ shrimp?

12 per order Signup and view all the answers

How many mozzarella sticks come to an order and what dipping sauce(s) is served with the order?

5 per order and come with ranch and marinara sauce Signup and view all the answers

How would you describe our tuna?

The tuna is white albacore Signup and view all the answers

What comes on our nachos?

Salsa, guacamole, sour cream, black olives, tomatoes, cheddar, & mozzarella cheese Signup and view all the answers

How many different types of wings do we have and how do you describe them?

2 different types of wings (buffalo or golden style). Golden style is a sweeter version of buffalo sauce, it is honey based. Signup and view all the answers

How many wings come per order?

10 per order Signup and view all the answers

Please list the Mon-Fri 3-7 Happy Hour Specials.

$1.50 Pizza slice, $3 Well drinks & house wines, $4 32oz Coors Light and Miller Lite & premium pints, $4 Chips, salsa & guacamole, $4.50 flavored zipparitas (limit 3), $5 Ketel One & Crown & Milagro & Jack & Tanqueray, $5 Premium wines, $6.50 Wings & chicken skewers Signup and view all the answers

Please list the weekend hangover items (1am-4pm).

$4 Zipparitas (limit 3), $4.50 Bloody Mary & Screwdrivers (Titos - Soli - 3 Olives - Absolut), $5 32oz Coors Light and Miller Lite, $5 Mimosas, $7 Specialty burgers ($4 split charge), $10 Premium pitchers (min. 2 ppl), $10 18" whole pizza ($2 per topping), $12 Buckets of 5 domestic or 4 premium bottles (min. 2 ppl) Signup and view all the answers

Please list the nightly special (8pm-close).

Signup and view all the answers

What are the Zipps kitchen hours?

11am-12am Signup and view all the answers

What sides are offered at Zipps?

Fries, onion rings, sweet potato chips, half & half, or side salad Signup and view all the answers

Name three types of Bourbon served at Zipps.

Crown Royal, Fireball, Jack Daniel, Jim Beam, Southern Comfort Signup and view all the answers

Name three types of Scotch served at Zipps.

Dewars, Glenlevit, Jamesons, JW Black Signup and view all the answers

Name three types of Vodka served at Zipps.

3 Olives, Absolut, Ciroc, Grey Goose, Kettle One, Stoli, Sweet Tea, Tito Signup and view all the answers

Name two types of Gin served at Zipps.

Bombay Sapphire, Tanqueray Signup and view all the answers

Name three types of Tequila served at Zipps.

Casamigos, Don Julio, Patron Silver Signup and view all the answers

Name three types of Rum served at Zipps.

Bacardi, Captain Morgan, Malibu Signup and view all the answers

List all domestic bottles and the price.

Bud Light $3.75, Budweiser $3.75, Coors Light $3.75, Coors $3.75, Michelob $3.75, Ultra $3.75, Miller Lite $3.75, O'Doul's $3.75 Signup and view all the answers

List 5 of the premium bottles and the price.

Angry Orchard $4.75, Corona $4.75, Corona Light $4.75, Dos Equis Lager Especial $4.75, Goose Island IPA $4.75 Signup and view all the answers

Study Notes

Hamburgers

Single patty: 4.5 ounces; double patty: 9 ounces; triple patty (Mighty Burger): 13.5 ounces.

Steps of Service

Greet customers within 2 minutes, providing beverage napkins.
Offer a specific drink choice upon greeting.
Return with drinks within 2 minutes.
Suggest an appetizer after drink delivery.
Input food orders accurately.
Provide baskets, napkins, and silverware to the table.
Check refill status when drinks are 25-50% full.
Deliver food promptly after preparation.
Conduct a 2-minute check-back on appetizers and main courses.
Pre-bus tables as needed.
Suggest a specific dessert after the meal.
Present the check only when the guest is ready, without auto-drop.
Process payments efficiently.
Return cards to customers using their last name for personalization.
Acknowledge guest departures and express thanks.

Specialty Burgers

Specialty burgers feature two patties: options include 1000 Island, Sweet Jalapeño, Green Chili, BBQ Bacon, Black and Bleu, Bacon Cheese, Mushroom Swiss, Hot & Sweet, Big Zipp, and Chicado.

Focaccias

Chicken Focaccia: honey mustard marinated chicken with honey garlic mayo, no cheese.
Fresca Focaccia: grilled chicken with pepper jack cheese, sweet jalapeño dressing, and homemade salsa.
Monaco Focaccia: marinated chicken with mozzarella cheese and ranch dressing, served with sweet jalapeño.

Fish Dishes

Fish sandwich and fish and chips made with Icelandic Cod.

Warn customers about hot spice factors in Zips hot wings, quesadilla, Green Bay Chili, and Turkey Breast Chili.

Shrimp Order

BBQ shrimp order contains twelve shrimp.

Mozzarella Sticks

Order includes five mozzarella sticks, served with ranch and marinara sauces.

Tuna Description

The tuna served is white albacore.

Nachos

Topped with salsa, guacamole, sour cream, black olives, tomatoes, cheddar, and mozzarella cheese.

Wings Types and Description

Two wing types: buffalo or golden style; golden style has a sweeter, honey-based sauce.

Wing Order Size

Each order contains ten wings.

Happy Hour Specials (Mon-Fri, 3-7 PM)

$1.50 pizza slices.
$3 well drinks and house wines.
$4 for 32oz Coors Light and Miller Lite, and premium pints.
$4 chips, salsa, and guacamole.
$4.50 flavored zipparitas (limit 3).
$5 for Ketel One, Crown, Milagro, Jack, and Tanqueray; also premium wines.
$6.50 for wings and chicken skewers.

Weekend Hangover Specials (1 AM-4 PM)

$4 zipparitas (limit 3).
$4.50 Bloody Mary and Screwdrivers (with Tito's, Soli, 3 Olives, Absolut).
$5 for 32oz Coors Light and Miller Lite.
$5 mimosas.
$7 specialty burgers ($4 split charge).
$10 premium pitchers (minimum 2 people).
$10 for an 18" whole pizza ($2 per topping).
$12 for buckets: 5 domestic or 4 premium bottles (minimum 2 people).

Nightly Special

Offered from 8 PM to close (details not specified).

Kitchen Hours

Open daily from 11 AM to 12 AM.

Offered Sides

Options include fries, onion rings, sweet potato chips, half & half, or side salad.

Bourbon Selection

Available brands: Crown Royal, Fireball, Jack Daniel, Jim Beam, Southern Comfort.

Scotch Selection

Available brands: Dewars, Glenlivet, Jameson, JW Black.

Vodka Selection

Available brands: 3 Olives, Absolut, Ciroc, Grey Goose, Kettle One, Stoli, Sweet Tea, Tito's.

Gin Selection

Available brands: Bombay Sapphire, Tanqueray.

Tequila Selection

Available brands: Casamigos, Don Julio, Patron Silver.

Rum Selection

Available brands: Bacardi, Captain Morgan, Malibu.

Domestic Bottles Pricing

Bud Light, Budweiser, Coors Light, Coors, Michelob, Ultra, and Miller Lite cost $3.75 each.

Premium Bottles Pricing

Angry Orchard, Corona, Corona Light, and Dos Equis Lager Especial are priced at $4.75 each; Goose Island IPA also at $4.75.

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Description

Test your knowledge about the fundamentals of hamburger service and the unique specialties offered in a burger restaurant. This quiz covers the steps of service, patty weights, and suggestions for appetizers and desserts. Perfect for restaurant staff training or burger enthusiasts!