Group Dynamics and Management Concepts

How power is used and misused in different situations.

David Neeleman, experienced power's impact.

Methods for effectively using power in different settings.

Power used successfully in a specific situation.

Power exists in various ways in different situations.

The ability to influence an individual or group to act in a certain way.

Power is the ability to influence, while authority is the right to influence.

The act of affecting another person's behavior.

Power that isn't based on a formal position or title.

Power that is recognized as justified or rightful.

Power demonstrated through actions that influence others.

The possibility of influencing someone even if it isn't currently in action.

The desire to control and dominate others.

Power that is accepted and expected within a group due to factors like position, values, social structure, or representation.

Power stemming from a specific position in an organization's hierarchical structure. Examples include managers or supervisors.

Power derived from the values or respect held within a group. The 'toughest' member in a gang, or a union rep, can legitimately command respect.

Power earned by acceptance of an organization's social structure. People accept the existing hierarchy when joining a company or organization.

Power comes from acting as an agent or representative of a powerful person or group (e.g., an elected official).

There can be disputes about the scope or extent of legitimate power.

Engineers can have authority and respect in a company's operations or information systems division.

Accountants have legitimacy in financial matters within a company due to their knowledge.

A contract where one company grants another the right to use its intellectual property, such as a trademark or patent.

To discuss and try to reach an agreement on the terms of a contract.

In negotiations, the party with more time has a strategic advantage, allowing them to exert more pressure.

A contract that benefits one party more than the other.

When a representative signs a contract, they legally bind the company to its terms.

A lawyer who specializes in legal matters related to businesses.

To discuss and finalize the details of an agreement.

Modifications made to an agreement just before it is signed.

A person's agenda is their plan or intention, their goals and objectives in a situation.

Knowing a person's agenda allows you to anticipate their actions and potentially influence the situation to your advantage.

Compliance is when someone does what you ask because they fear punishment or want a reward.

Identification happens when someone does what you ask because they admire you or identify with your values.

Referent power is the power someone has because others admire or like them.

Referent power is stronger if the person is attractive to others and seen as important or prominent.

Kelman's model explains how influence works by clarifying how people comply or identify with others, depending on various types of power.

People who have referent power are more likely to influence through identification, as others admire and want to be like them.

Organizations operate at varying levels of employee empowerment, from minimal involvement in traditional settings to high involvement with shared decision-making and problem-solving.

Organizations with suggestion programs and quality circles offer moderate employee involvement, allowing for input but not full control.

Employees have significant autonomy in their work, utilizing diverse skills and having considerable control over tasks.

Organizations with high involvement foster collaboration and information sharing, empowering employees to solve problems and complete tasks collectively.

Power and politics are interconnected, with politics often seen as a means to gain power and influence within an organization.

Power in organizations can be wielded for personal gain, leading to internal struggles and competition for influence.

Empowering employees leads to increased engagement, creativity, and a stronger sense of ownership in organizational goals.

Empowerment involves distributing social power in organizations, allowing employees to share goals and collaborate towards common objectives.