Group Dynamics and Management Concepts

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Questions and Answers

Who was dismissed from the company due to a blizzard that impacted operations?

David Neeleman (correct)

JetBlue Airlines

Wesley Clark

New York City Council

David Neeleman's experience after the blizzard highlighted the ineffective use of power.

False

What key theme was illustrated by David Neeleman's dismissal from JetBlue Airlines?

The dynamics of power and its effective use.

Power takes many forms and there are many suggestions on the effective use of ______ in various situations.

power Signup and view all the answers

Match the following individuals or entities with their roles:

David Neeleman = Founder and CEO of JetBlue Airlines Wesley Clark = Leader in multiple venues JetBlue Airlines = Airline company involved in a blizzard crisis New York City = Location affected by the blizzard Signup and view all the answers

Which type of professional typically has legitimacy in financial matters?

Accountants Signup and view all the answers

In a street gang, legitimacy is often determined by the smartest member.

False Signup and view all the answers

What is one source of legitimate power mentioned in the content?

Being designated as the agent or representative of a powerful person or group. Signup and view all the answers

What is the primary distinction between power and authority?

Power is the ability to influence; authority is the right to influence. Signup and view all the answers

Supervisors gain legitimate power when blue-collar workers accept the ______ structure of the organization.

hierarchical Signup and view all the answers

Match the following sources of legitimate power with their examples:

Engineers = Legitimacy in operations or information systems Accountants = Legitimacy in financial matters Union stewards = Legitimacy in work groups Elected officials = Legitimacy as representatives of groups Signup and view all the answers

Authority and power are synonymous terms.

False Signup and view all the answers

Who may attain legitimacy in a work group setting?

The union steward Signup and view all the answers

Define the term 'power motive'.

The need to manipulate others and have superiority over them. Signup and view all the answers

Authority is the right to __________ others.

manipulate Signup and view all the answers

Legitimate power can only come from formal titles and positions.

False Signup and view all the answers

Match the concepts with their definitions:

Power = The ability to get an individual or group to do something Authority = Legitimate power Influence = Observed change in behavior of others Power motive = Need for superiority over others Signup and view all the answers

What creates an obligation to accept and be influenced in the context of legitimate power?

The presence of accepted social structures or designated roles. Signup and view all the answers

Which statement best describes the nature of power?

It can exist without overt evidence. Signup and view all the answers

An individual with great power always tries to show it to others.

False Signup and view all the answers

What role does influence play in the concept of power?

Influence can be viewed as a manifestation of power as it involves changing the behavior of others. Signup and view all the answers

What was the main purpose of the trip to Japan?

To negotiate a licensing agreement Signup and view all the answers

The lawyer signed the final contract without any changes.

True Signup and view all the answers

What time did the meeting on Friday conclude?

4 P.M. Signup and view all the answers

The lawyer arrived in Japan on a _____ and intended to leave late Friday evening.

Sunday Signup and view all the answers

Match the following events with their corresponding times:

Arrival in Japan = Sunday Meeting conclusion = 4 P.M. Departure for the airport = Friday evening Contract signing = Time of lunch Signup and view all the answers

What lesson did the lawyer learn from this experience?

Time is an important source of power. Signup and view all the answers

The meeting with the hosts was very brief and unproductive.

False Signup and view all the answers

How long did the lawyer have before leaving for the airport after lunch?

Four hours Signup and view all the answers

What does knowing the other person's agenda allow you to do?

Work to your advantage Signup and view all the answers

Supervisors rely purely on punishment to ensure compliance from their employees.

False Signup and view all the answers

What must a supervisor have in order to exercise referent power?

Attractiveness or salience to the target Signup and view all the answers

According to the contingency model of power, the target will comply in order to gain a favorable __________ from the agent.

reaction Signup and view all the answers

Match the following concepts with their descriptions:

Compliance = Motivated by rewards and punishments Identification = Self-satisfying process of aligning with an agent Referent Power = Influence due to attractiveness Surveillance = Monitoring behavior of targets Signup and view all the answers

What was the result of the research study by Kelman concerning influences?

Students were influenced by a handsome star athlete Signup and view all the answers

An agent must be salient for the identification process to be effective.

True Signup and view all the answers

What is the stock answer given by the host when asked how long one will be staying?

As long as it takes Signup and view all the answers

Which level of empowerment involves very little employee involvement?

Very little involvement Signup and view all the answers

Empowerment in organizations primarily focuses on individual efforts rather than group goals.

False Signup and view all the answers

What is the primary purpose of empowerment in an organization?

To foster creativity and a stronger stake in the organization's outcomes. Signup and view all the answers

Companies often face internal struggles for _____, leading to political dynamics in the workplace.

power Signup and view all the answers

Match the following levels of empowerment with their descriptions:

Very little involvement = Traditional production-line firms Moderate involvement = Suggestion programs and quality circles Fairly substantial involvement = Jobs designed for skill variety and autonomy High involvement = Information sharing and collaborative problem-solving Signup and view all the answers

Which author observed that companies engage in internal political struggles?

Alvin Toffler Signup and view all the answers

Empowerment is solely about individual performance and does not require collaboration among employees.

False Signup and view all the answers

What must organizations do to tap into the full potential of their human resources?

Manage people effectively and maintain their loyalty. Signup and view all the answers

Study Notes

Learning Objectives

Describe the basic nature of groups, including group formation dynamics and types
Discuss the implications of group research for evidence-based management
Explain the dynamics of informal groups and organizations
Analyze the impact of groupthink
Present the team concept and its practice

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Description

This quiz explores the essential aspects of group dynamics, including the formation of groups, types of groups, and the implications for management practices. It covers the effects of groupthink, the role of informal groups, and the importance of teamwork in organizations. Strengthen your understanding of group research and its application in evidence-based management.

Group Dynamics and Management Concepts

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Podcast

Questions and Answers

Who was dismissed from the company due to a blizzard that impacted operations?

David Neeleman's experience after the blizzard highlighted the ineffective use of power.

What key theme was illustrated by David Neeleman's dismissal from JetBlue Airlines?

Power takes many forms and there are many suggestions on the effective use of ______ in various situations.

Match the following individuals or entities with their roles:

Which type of professional typically has legitimacy in financial matters?

In a street gang, legitimacy is often determined by the smartest member.

What is one source of legitimate power mentioned in the content?

What is the primary distinction between power and authority?

Supervisors gain legitimate power when blue-collar workers accept the ______ structure of the organization.

Match the following sources of legitimate power with their examples:

Authority and power are synonymous terms.

Who may attain legitimacy in a work group setting?

Define the term 'power motive'.

Authority is the right to __________ others.

Legitimate power can only come from formal titles and positions.

Match the concepts with their definitions:

What creates an obligation to accept and be influenced in the context of legitimate power?

Which statement best describes the nature of power?

An individual with great power always tries to show it to others.

What role does influence play in the concept of power?

What was the main purpose of the trip to Japan?

The lawyer signed the final contract without any changes.

What time did the meeting on Friday conclude?

The lawyer arrived in Japan on a _____ and intended to leave late Friday evening.

Match the following events with their corresponding times:

What lesson did the lawyer learn from this experience?

The meeting with the hosts was very brief and unproductive.

How long did the lawyer have before leaving for the airport after lunch?

What does knowing the other person's agenda allow you to do?

Supervisors rely purely on punishment to ensure compliance from their employees.

What must a supervisor have in order to exercise referent power?

According to the contingency model of power, the target will comply in order to gain a favorable __________ from the agent.

Match the following concepts with their descriptions:

What was the result of the research study by Kelman concerning influences?

An agent must be salient for the identification process to be effective.

What is the stock answer given by the host when asked how long one will be staying?

Which level of empowerment involves very little employee involvement?

Empowerment in organizations primarily focuses on individual efforts rather than group goals.

What is the primary purpose of empowerment in an organization?

Companies often face internal struggles for _____, leading to political dynamics in the workplace.

Match the following levels of empowerment with their descriptions:

Which author observed that companies engage in internal political struggles?

Empowerment is solely about individual performance and does not require collaboration among employees.

What must organizations do to tap into the full potential of their human resources?

Study Notes

Learning Objectives

Studying That Suits You

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Description

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