Podcast
Questions and Answers
What is a defining characteristic of a group?
What is a defining characteristic of a group?
Which type of group is formed deliberately to perform a specific task?
Which type of group is formed deliberately to perform a specific task?
What distinguishes a task group from a standing task group?
What distinguishes a task group from a standing task group?
Which characteristic is NOT one of the three limitations on group size?
Which characteristic is NOT one of the three limitations on group size?
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What characterizes informal interest groups?
What characterizes informal interest groups?
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Which type of informal group meets the needs of members through common characteristics?
Which type of informal group meets the needs of members through common characteristics?
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Informal groups are primarily characterized by which feature?
Informal groups are primarily characterized by which feature?
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What is a key feature of open groups?
What is a key feature of open groups?
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An open group can be best described as what type of group?
An open group can be best described as what type of group?
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What impact do informal groups have on individuals?
What impact do informal groups have on individuals?
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Which type of group consists of individuals with a common interest but is not formally structured?
Which type of group consists of individuals with a common interest but is not formally structured?
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What is a main function of a standing task group within an organization?
What is a main function of a standing task group within an organization?
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Which of the following is NOT a characteristic of closed groups?
Which of the following is NOT a characteristic of closed groups?
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What is a major difference between in-groups and out-groups?
What is a major difference between in-groups and out-groups?
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Which factor contributes to the instability of open groups?
Which factor contributes to the instability of open groups?
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What is one key role of reference groups in an individual's decision-making?
What is one key role of reference groups in an individual's decision-making?
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What is ethnocentrism primarily characterized by?
What is ethnocentrism primarily characterized by?
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Which of the following is NOT a reason why people tend to join groups?
Which of the following is NOT a reason why people tend to join groups?
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What feature identifies the second stage of group development?
What feature identifies the second stage of group development?
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At which stage of group development does a single leader typically emerge?
At which stage of group development does a single leader typically emerge?
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What emotional response is associated with the concluding features of the forming stage?
What emotional response is associated with the concluding features of the forming stage?
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Which function of groups emphasizes the implementation of complex decisions?
Which function of groups emphasizes the implementation of complex decisions?
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In which stage of group development is productivity at its peak?
In which stage of group development is productivity at its peak?
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What primarily occurs during the storming stage of group development?
What primarily occurs during the storming stage of group development?
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What characterizes the last stage of development for temporary groups?
What characterizes the last stage of development for temporary groups?
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Which factor is NOT likely to increase group cohesiveness?
Which factor is NOT likely to increase group cohesiveness?
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What emotional state may group members experience when closure occurs?
What emotional state may group members experience when closure occurs?
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Which of the following is a primary cause of social loafing?
Which of the following is a primary cause of social loafing?
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What impact does social loafing have on group performance?
What impact does social loafing have on group performance?
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How can a leader facilitate positive closure for a group?
How can a leader facilitate positive closure for a group?
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Which of the following is NOT a symptom of social loafing?
Which of the following is NOT a symptom of social loafing?
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What can be done to reduce social loafing in groups?
What can be done to reduce social loafing in groups?
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What is one significant drawback of brainstorming sessions?
What is one significant drawback of brainstorming sessions?
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Which of the following is a key aspect of the nominal group technique?
Which of the following is a key aspect of the nominal group technique?
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What is a suggested strategy to enhance group decision-making effectiveness?
What is a suggested strategy to enhance group decision-making effectiveness?
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What challenge does 'production blocking' present in group brainstorming?
What challenge does 'production blocking' present in group brainstorming?
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Which method is suggested to reduce the pressure for conformity within a group?
Which method is suggested to reduce the pressure for conformity within a group?
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How does increased intergroup competition benefit groups?
How does increased intergroup competition benefit groups?
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What should be done before discussion in the nominal group technique?
What should be done before discussion in the nominal group technique?
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What factor is most likely to hinder the effectiveness of interacting groups?
What factor is most likely to hinder the effectiveness of interacting groups?
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Study Notes
Groups
- A group is a crucial subsystem within any organization.
- Group work isn't always enjoyable.
- A group is any collection of individuals with interconnected relationships.
- A group is defined as two or more people who interact, are interdependent, have shared objectives, and perceive themselves as a group.
Groups - Characteristics
- Group size is limited by interaction among members, the presence of two or more people, and the perception of those individuals as members of the group, and shared goals.
- Group size is limited by three factors: a shared interest, mutual awareness, and shared goals.
Groups - Types
-
Formal Groups are deliberately created for specific tasks.
- Appointed by the organization.
- Feature a hierarchy of authority and specific rules/regulations.
- Two types:
- Standing task groups: Permanent and part of the organizational structure. Supervisors have formal authority over subordinates.
- Task groups: Temporary groups formed to solve specific problems. Employees can come from different departments. These groups disband after completion.
- Two types:
-
Informal Groups
- Also known as cliques.
- Not formally structured or organizationally determined.
- Develop naturally in the work environment as a response to needs for social contact.
- Roles are loosely defined; based on member expectations and group needs.
- Member behavior is guided by internalised perceptions of appropriate conduct.
- Behavior is sanctioned through social approval or disapproval.
- Interest Groups: Formed to achieve common interests; e.g., working mothers requesting day care or flexible hours.
- Friendship Groups: Based on shared characteristics (sports, marital status). Satisfies affiliation needs. Managers can influence these groups.
- Reference Groups: The groups individuals identify with to establish opinions and make decisions. Based on race, gender, religion, politics. Reference groups provide values to individuals.
Contribution of Informal Groups to Individuals
- Satisfy social and affiliation needs.
- Fulfill security and support needs.
- Enhance status and perceived prestige if viewed positively by others.
- Increase self-esteem if valued by fellow members.
- Increase competence through shared group influence and achievement.
Open & Closed Groups
- Open Groups: Membership is constantly changing (people joining and leaving). High turnover rate. New members bring new perspectives, enhancing creativity. Focus on present or near future. Easily affected by imbalances.
- Closed Groups: Relatively stable membership; few members join or leave over time. Narrow focus; less creativity. Focus on much longer term horizons. Less susceptible to instability compared to open groups.
In Groups & Out Groups
- In-Groups: Groups to which people belong.
- Out-Groups: Groups to which people do not belong.
- Can lead to friendly rivalries between groups.
- Ethnocentrism: A belief that one's own group is superior to others
Why Do People Join Groups?
- Proximity, Interacting, and Influence
- Security
- Esteem
- Affiliation
- Power
- Identity
- Huddling (informal get-togethers)
Functions of Groups
- Division of work/tasks
- Ideation and creativity
- Liaison or coordinating
- Implementation of complex decisions
- Training new employees
Five Stages of Group Development
- Forming: The polite stage - uncertainty, exploring possible friendships, unclear purpose/strategy. Emotions: excitement, anticipation, anxiety, optimism.
- Storming: Potential conflicts arise - clarifying roles, disagreements on procedures, power struggles. Emotions: frustration, dissatisfaction, reality check, adjustment anxiety.
- Norming: A single leader emerges, standards for roles/behavior are set. Increased member involvement and harmony. Emotions: group identity, camaraderie, coping, acceptance.
- Performing: Productivity at its peak. Team work, role clarity, and accomplishment of desired goals. Emotions: teamwork, leadership, cohesiveness.
- Adjourning: Disbanding of the group. Emotional closure, rewarding group performance. Emotions: separation anxiety, crisis, dissatisfaction, negativity.
Group Cohesiveness
- Groups can vary greatly in cohesiveness - the degree that members are attracted to and motivated to remain in the group.
- Some factors that can cause cohesiveness include time spent together, smaller group size, and facing common external threats.
- Group cohesiveness affects productivity. More cohesive groups often achieve higher productivity if their goals align favorably with those of the members.
Social Loafing
- The tendency for individuals to exert less effort when working in a group compared to working alone.
- Challenges the assumption that group productivity should equal the combined productivity of its individuals.
- Causes of social loafing: Lack of accountability, diffusion of responsibility, low motivation/interest, perception that efforts are not noticeable, unequal distribution of effort, group size.
- Impacts of social loafing can include decreased group performance, resentment among others in the group, delayed decision-making, and decreased morale.
How to Reduce Social Loafing
- Establish shared group goals.
- Increase intergroup competition (toward shared group outcomes).
- Engage in peer evaluations.
- Select motivated members who prefer group work.
- Base group rewards partially on individual contributions.
Group Decision Making Techniques – Interaction
- Common method- members interact face-to-face verbally and nonverbally, and groups often pressure members toward conformity.
Group Decision Making Techniques – Brainstorming
- A technique to overcome pressures for conformity that can stifle creativity.
- In a session, a group leader introduces a problem for a half-dozen to a dozen people who sit around a table.
- Members generate as many ideas as possible in a given timeframe, with no criticism allowed, even of unusual suggestions.
- All ideas are recorded, which are later analyzed and discussed.
Group Decision Making Techniques – Nominal Group Technique
- More effective than brainstorming, this approach restricts discussion during the decision-making process.
- Group members are physically present but independently work on the problem.
- Steps: Problem is introduced, members independently write down ideas, members share ideas, and ideas are then ranked to determine final decision.
Importance of Group Dynamics in Team Work
- Effective communication
- Fostering trust and collaboration
- Enhanced problem solving and decision making
- Managing conflict productively
Characteristics of Effective Teams
- Strong leadership
- Mutual respect and trust
- Adaptability to change
- Diverse skills and perspectives
- Shared responsibility and rewards
Challenges in Team Work
- Common challenges: Communication barriers, personality clashes, unequal participation, social loafing, and conflict mismanagement.
- Solutions: Active listening and feedback, role clarification, and conflict-resolution strategies.
Benefits of Strong Group Dynamics and Teamwork
- Improved productivity
- Enhanced creativity and innovation
- Greater job satisfaction
- Improved decision-making and problem-solving
- Achievement of shared goals effectively
- Positive impact on the organization
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Description
Test your knowledge on the various types of groups, their characteristics, and the dynamics involved in their formation and function. This quiz covers concepts such as formal and informal groups, task groups, and the effects of group size and structure. Dive into the intricacies of group interactions and their impact on individuals.