Group Decision Making Techniques

What are the benefits of Nominal Group Technique?

Encourage direct exchange among group members
Generate more conflict
Often produce better decisions, generate more commitment. (correct)
Discourage silent members from contributing

What is a key characteristic of Nominal Group Technique?

Face-to-face meeting of group members
Direct exchange among group members
Silent generation of ideas in writing (correct)
Randomly assigning ideas to group members

How are ideas collected in Delphi Technique?

Through face-to-face meetings
Through brainstorming sessions
Through a carefully designed sequence of questionnaires (correct)
Through group discussions

What is an advantage of Delphi Technique?

It can rely on the input of experts who are widely dispersed geographically (B) Signup and view all the answers

How many rounds of questionnaires are typically involved in Delphi Technique?

Many rounds, but normally not exceeding three (B) Signup and view all the answers

What is the primary advantage of using the Delphi technique in group decision making?

It enables independent consideration of ideas (A) Signup and view all the answers

What can Delphi Technique be used for?

Evaluating research proposals or making predictions about the future based on current scientific knowledge (D) Signup and view all the answers

What is the goal of brainstorming in group decision making?

To generate many diverse ideas as quickly as possible (C) Signup and view all the answers

What is a common criticism of the brainstorming approach in group decision making?

It is too time-consuming and costly (C) Signup and view all the answers

What is the primary purpose of the nominal group technique (NGT) in group decision making?

To minimize the influence of more vocal members (D) Signup and view all the answers

What is the best way to present the results of a brainstorming exercise?

In a cause-and-effect diagram (C) Signup and view all the answers

What is the primary benefit of using group decision-making techniques in problem-solving?

It increases the chances of finding a solution (A) Signup and view all the answers

What is the primary focus of Appreciative Inquiry in group decision making?

Discovering and building on the positive aspects of an organization (D) Signup and view all the answers

According to the Appreciative Inquiry approach, what happens when an organization inquires into problems?

It finds more problems (D) Signup and view all the answers

What is the primary goal of the 'Discover' phase in Appreciative Inquiry?

To discover the times when the organization is at its best (D) Signup and view all the answers

What happens during the 'Dream' phase of Appreciative Inquiry?

People are brought together to envision the organization at its best (C) Signup and view all the answers

What is the purpose of the 'Design' phase in Appreciative Inquiry?

To design specific elements of the future (D) Signup and view all the answers

What happens during the 'Deliver' phase of Appreciative Inquiry?

Experimentation and improvisation occur (D) Signup and view all the answers

What is an advantage of group problem-solving?

Groups can deal with more complex problems than a single individual (B) Signup and view all the answers

What is a limitation of experimentation as a problem-solving method?

It can be inefficient due to the amount of time and control involved (B) Signup and view all the answers

What is a key step in the problem-solving process?

Gather information (A) Signup and view all the answers

What is a characteristic of intuition in problem-solving?

It relies heavily on past experience and trial and error (A) Signup and view all the answers

What type of problem-solving method involves trying a solution and analyzing its effectiveness?

Experimentation (D) Signup and view all the answers

What can happen if problems are allowed to run their natural course?

They will be solved by those personally involved (B) Signup and view all the answers

What is a major drawback of group problem-solving?

Groupthink, which can lead to erroneous decisions (B) Signup and view all the answers

Which of the following skills is essential for effective problem-solving and decision-making?

Critical and creative thinking skills (B) Signup and view all the answers

What approach to problem-solving involves the use of imagination and innovation to identify a desired future?

Creative thinking (D) Signup and view all the answers

What is a common method of problem-solving that involves trying different approaches until a solution is found?

Trial and error (C) Signup and view all the answers

What is a potential risk of group problem-solving?

Risky decisions (B) Signup and view all the answers

Which of the following is a characteristic of critical thinking?

Examining underlying assumptions (D) Signup and view all the answers

What is the primary reason people engage in problem-solving?

To identify a gap between the current and desired states (D) Signup and view all the answers

What are the two types of questions that play a role in problem-solving?

Analytical and appreciative questions (B) Signup and view all the answers

What is a disadvantage of the trial-and-error method of problem-solving?

It can be detrimental and wasteful (D) Signup and view all the answers

What is a characteristic of the experimentation method of problem-solving?

It involves testing a hypothesis or hunch (C) Signup and view all the answers

What is the primary benefit of using a more rigorous approach to problem-solving?

It enhances knowledge and understanding (A) Signup and view all the answers

What is a key difference between the trial-and-error and experimentation methods?

Experimentation is more rigorous and systematic (B) Signup and view all the answers