12 Questions
Who evaluates the overall performance of groups at the corporate office according to the text?
The CMD
Which parameter is used to measure customer satisfaction in the GPMS scorecards?
Brand and advertising
Who evaluates the performance of Territorial Circles according to the text?
Management Committee (MC)
How is customer satisfaction assessed in circles with no external customers?
By conducting surveys among internal stakeholders
What is the main objective of the performance management system (PMS) from the organization's perspective?
To measure and monitor the performance of units/departments/individuals
What is the responsibility of implementing corporate strategies within an organization?
Is divided among various functional units and departments
Why is a performance management system (PMS) considered a management tool and not just an HR tool?
Because it helps in translating top management expectations into tangible results
What is a crucial requirement for measuring and monitoring the outcome from various units within an organization?
An appropriate system to measure performance
What is the purpose of the Individual Performance Management System (IPMS) mentioned in the text?
To create a transparent system for assessing individual performance
Who is responsible for creating the GPMS scorecards according to the text?
Corporate Office and GPMS nodal designates in different groups
What important criteria should be considered when finalizing the GPMS scorecards according to the text?
Linked with strategic objectives and vision of the organization
How many distinct groups identified by BSNL HQ need to have GPMS scorecards created by the Corporate Office restructuring cell?
19
Learn about Group Performance System, Foundation of GPMS and BBSC, Groupings in GPMS of BSNL, and Sample SSA GPMS. Understand the concept of organizations' objectives, strategies, and implementation by employees.
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