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Questions and Answers

Which of the following is NOT typically considered a characteristic of bureaucratic management according to Max Weber?

  • Clear division of labor
  • Formal hierarchy of authority
  • Informal communication channels (correct)
  • Rules and regulations governing activities
  • Which of the following is an example of a managerial role defined by Henry Mintzberg?

  • Sales negotiator
  • Resource allocator (correct)
  • Number cruncher
  • Team motivator
  • What is the primary reason a manager might prefer to recruit from outside the organization?

  • To ensure cultural fit within the organization
  • To bring in fresh perspectives and skills (correct)
  • To avoid the costs associated with onboarding
  • To maintain loyalty among existing employees
  • Which of these is a common reason employees may fear change in an organization?

    <p>Fear of job loss</p> Signup and view all the answers

    Which of the following is NOT typically an importance of control in management?

    <p>Promoting creativity</p> Signup and view all the answers

    What is one potential reason for the high employee turnover at Kamukunji Investment Bank?

    <p>A lack of loyalty and eagerness to contribute</p> Signup and view all the answers

    Which management principle of Fayol's emphasizes the need for clear authority and responsibility?

    <p>Authority and Responsibility</p> Signup and view all the answers

    What is an example of a social responsibility that Kamukunji Investment Bank can adopt?

    <p>Offering low-interest loans to the community</p> Signup and view all the answers

    Which management skill is likely lacking at Kamukunji Investment Bank based on the case?

    <p>Human Skills</p> Signup and view all the answers

    In the decision-making process, what is the first step?

    <p>Identifying the problem</p> Signup and view all the answers

    Which principle of effective delegation is necessary to ensure that the person receiving the delegation is capable?

    <p>Clarity of Responsibility</p> Signup and view all the answers

    What impact can an open-door policy have on organizational culture?

    <p>Improved relationship between staff and management</p> Signup and view all the answers

    Which of the following is NOT a principle of Fayol's management?

    <p>Social Responsibility</p> Signup and view all the answers

    Study Notes

    BCB 100: Principles and Practice of Management

    • Exam: First Year, First Semester, 2022/2023 Academic Year
    • Duration: 2 hours
    • Instructions:
      • Answer Question One and any two other questions.
      • Mobile phones are prohibited.
      • Writing on the exam paper is not allowed.

    Section A: Answer All Questions

    • Question One (30 Marks): Requires analysis of a case study on Kamukunji Investment Bank.
      • Part (a)(i): Identify five of Fayol's 14 management principles not followed in the case, with examples.
      • Part (a)(ii): Explain four management skills lacking according to the case.
      • Part (a)(iii): Outline four social responsibilities the bank could adopt.
      • Part (b): Describe the decision-making process.
      • Part (c): Explain principles and guidelines for effective delegation of authority, with examples.
      • Part (d): Highlight five elements defining management as a science.

    Section B: Answer Any Two Questions

    • Question Two (15 Marks):

      • Part (a): Describe managerial roles proposed by Henry Mintzberg, and their application.
      • Part (b): Explain five importance's of control in management.
      • Part (c): Identify five basic types of power used by leadership.
    • Question Three (15 Marks):

      • Part (a): Discuss five characteristics of bureaucratic management theory, as outlined by Max Weber.
      • Part (b): Explain five reasons why managers prefer recruitment from outside the organization.
      • Part (c): Highlight five reasons why employees fear change.
    • Question Four (15 Marks):

      • Part (a): Diagrammatically explain how Maslow's theory can motivate employees.
      • Part (b): Explain four importance's of employee training.
      • Part (c): Analyze three importance's of planning.

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