Podcast
Questions and Answers
What is the primary goal of supply management?
What is the role of purchasing in achieving supply management objectives?
What is the purpose of the e-procurement system?
What is the first step in the purchasing process?
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What is the definition of supply management according to the Institute of Supply Management?
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What is the benefit of working closely with strategic suppliers?
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What is one of the advantages of the make option?
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What is the purpose of the Make-or-Buy Break-Even Analysis?
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What is the major drawback of sole sourcing?
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What is the trend in sourcing currently?
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What is the difference between sole sourcing and single sourcing?
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Why should firms use single or a few sources whenever possible?
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What is a key benefit of having a single supplier?
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What is a reason for using multiple suppliers?
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What is an advantage of a single supplier in terms of transportation?
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Why might a firm need to use multiple suppliers, even if it's not the most cost-effective option?
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What is a potential risk of relying on a single supplier?
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What is a benefit of working with multiple suppliers in terms of information?
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What is the primary responsibility of the purchasing function in a business?
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What percentage of each sales dollar do manufacturers typically spend on raw materials?
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What drove the shift in the role of purchasing in business?
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What is the result of the increased strategic role of purchasing in business?
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What is the consequence of large quantities of purchased material and work-in-process inventories?
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What is the focus of new supply chain management concepts?
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What does the Kraljic matrix assess in a portfolio analysis?
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How are 'Strategic Purchase' purchases characterized in the Kraljic matrix?
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What is the recommended tactic for managing 'Bottleneck' purchases?
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In the context of 'Leverage' purchases, what is the main tactic suggested?
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What potential issue can arise if Bottleneck purchases are not managed effectively?
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How does the Kraljic matrix differentiate between strategic purchase and leverage purchases?
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The primary responsibility of the purchasing function is to acquire finished goods
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New supply chain management concepts focus on minimizing the role of purchasing in business strategy
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The use of e-procurement systems is a traditional method of procurement
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Manufacturers typically spend less than 20 percent of each sales dollar on raw materials
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Purchasing is a narrow specialized supporting function to overall business strategy in today's business setting
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The Kraljic matrix is used to analyze supply chain management concepts
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The e-procurement system allows buyers to review closed bids and select a supplier in real-time.
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E-procurement is more efficient when processing requests for quotation and purchase orders.
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The e-procurement system allows buyers to track each purchase requisition electronically from conversion to a purchase order.
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The e-procurement system reduces the manual task of matching bids to purchase requisitions.
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The e-procurement system provides up-to-date information on suppliers, but goods and services are not readily available online.
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The e-procurement system allows buyers to initiate bids and suppliers to respond only during business hours.
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The Make or Buy decision is a tactical decision.
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A firm may outsource production due to lack of expertise in a particular component.
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Backward vertical integration involves acquiring downstream customers.
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A firm may choose to make a component in-house to protect proprietary technology.
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The trend in sourcing has been moving towards backward vertical integration.
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A firm with excess idle capacity may choose to outsource production to a supplier.
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HKTVmall's O2O store strategy encouraged online shopping and enabled home delivery.
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The COVID-19 pandemic led to a decrease in demand for masks and PPE in Hong Kong.
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The World Health Organization initially recommended the use of masks to prevent the spread of COVID-19.
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HKTVmall invested in basic warehousing and logistics systems to reduce shipping fees and times.
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The Hong Kong Consumer Council encouraged firms to take advantage of the shortage of masks and PPE.
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HKTVmall became the dominant player in the market by offering a low-quality e-commerce experience.
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Using multiple suppliers can help a firm create competition among suppliers in terms of quality only.
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Having a single supplier can lead to higher transportation costs due to the concentration of purchase volume.
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A firm's volume being too small to split can be a reason favoring the use of multiple suppliers.
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One advantage of using multiple suppliers is accessing more information about market conditions and new process technologies.
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If a firm needs to spread the risk of supply interruptions, it is advised to only use a single supplier.
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Using a single supplier is always the most cost-effective option due to reduced variability in quality.
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Study Notes
Supply Management Goals and Roles
- Primary goal of supply management is to optimize the flow of goods and services while minimizing costs.
- Purchasing plays a crucial role in achieving supply management objectives by acquiring the necessary goods and services efficiently.
- Supply management is defined by the Institute of Supply Management as the integration of key business processes across the supply chain.
E-Procurement Systems
- The e-procurement system streamlines purchasing by allowing real-time bid reviews and supplier selection.
- It enhances efficiency in processing requests for quotations and purchase orders.
- Provides electronic tracking of purchase requisitions from initiation to order completion, reducing manual tasks.
Purchasing Process and Strategies
- First step in the purchasing process involves identifying needs and specifications for products or services.
- Working closely with strategic suppliers offers benefits like innovation, cost reduction, and improved service levels.
Sourcing Trends and Models
- Current trend in sourcing is leaning towards backward vertical integration to have more control over supply chains.
- Sole sourcing involves selecting one supplier for a product, while single sourcing may involve a preferred supplier among multiple options.
- Firms should prefer single or a few sources to maintain better control, foster supplier relationships, and ensure consistency.
Supplier Management
- Key benefit of having a single supplier includes streamlined communication and coordination.
- Advantages of using multiple suppliers include competition, cost management, and access to diverse information about market conditions.
- Potential risks of relying solely on one supplier include disruptions in case of supplier issues.
Purchasing Function Responsibilities
- Primary responsibility of the purchasing function is to acquire finished goods effectively and at optimal cost.
- Manufacturers typically spend less than 20% of each sales dollar on raw materials, reflecting efficient cost management.
Strategic Role of Purchasing
- The role of purchasing has evolved to become more strategic within business operations, driving optimization and value creation.
- Increased strategic purchasing influences inventory management and material flow.
Kraljic Matrix and Purchase Types
- The Kraljic matrix assesses supply portfolio based on risk and supply availability, categorizing purchases into strategic, leverage, bottleneck, and non-critical.
- 'Strategic Purchase' characterized by high impact and low supply risk; requires long-term supplier relationships.
- Recommended tactic for managing 'Bottleneck' purchases includes developing alternative supply routes.
- 'Leverage' purchases suggest using competitive bidding to attain favorable pricing.
Consequences of Poor Management
- Failure to manage Bottleneck purchases can result in significant supply interruptions.
- New supply chain management concepts emphasize minimizing procurement's role within business strategy while maximizing efficiency.
HKTVmall Example
- HKTVmall capitalized on the O2O (Online to Offline) strategy to dominate the e-commerce market during the COVID-19 pandemic, facilitating home delivery.
- Investments in logistics reduced shipping fees and times, enhancing customer experience amidst high demand fluctuations.
Risks and Benefits
- Multiple suppliers help firm manage risk and encourage competition in quality.
- Sole suppliers can lead to higher transportation costs due to concentrated purchase volumes.
- Relying on a single supplier can be cost-effective due to reduced quality variability, although not always recommended for risk management.
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Description
Test your knowledge on purchasing terms, e-procurement, single sourcing versus multiple sourcing, and a case study of a Hong Kong e-commerce platform for COVID. Learn about the overview of purchasing as a key business function responsible for acquiring materials, services, and equipment.