Global Manufacturing & Supply Chain Management

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Questions and Answers

Which term refers to the network that links together the different aspects of the value chain and coordinates materials, information, and funds from the initial raw-material supplier to the ultimate customer?

  • supply chain (correct)
  • materials management device
  • logistics strategy information system
  • customer service

Sourcing and procuring refer to ______ .

  • integration management
  • production management
  • supply chain management (correct)
  • service operations management

Jordan, a manager at an MNE, is responsible for supervising the transportation and storage of materials and final goods. Jordan is most likely a manager involved with ______ .

  • logistics (correct)
  • inventory management
  • quality control
  • offshoring

Logistics is also known as _______ .

<p>material management (D)</p> Signup and view all the answers

Which of the following BEST describes a major difference between supply chain management and logistics?

<p>Supply chain management involves handling suppliers and customers. (A)</p> Signup and view all the answers

In a global supply chain, suppliers must be part of the manufacturer's organizational structure.

<p>False (B)</p> Signup and view all the answers

Logistics is also known as materials management.

<p>True (A)</p> Signup and view all the answers

Supply-chain management refers to activities in the value chain that occur inside the company, whereas logistics management refers to external activities.

<p>False (B)</p> Signup and view all the answers

What is a supply chain? How does a supply chain differ from materials management and logistics?

<p>A company's supply chain encompasses the coordination of materials, information, and funds from the initial raw material supplier to the ultimate customer. Logistics (also called materials management) is an important dimension of the supply chain. Logistics is that part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers' requirements. Materials management is inbound logistics or the movement and management of materials and products from purchasing through production. The difference between supply chain management and logistics is one of degree. Logistics focuses much more on the transportation and storage of materials and final goods, whereas supply chain management extends beyond that to include the management of supplier and customer relations.</p> Signup and view all the answers

In the context of manufacturing strategy, the degree of consistency between the foreign investment decision and the company's competitive strategy is known as ______ .

<p>compatibility (B)</p> Signup and view all the answers

Burron Manufacturing is striving to improve its performance reliability, speed of delivery, and product reliability. Burron is most likely focusing on a(n) ______ strategy.

<p>quality (A)</p> Signup and view all the answers

The ability of the production process to make different kinds of products and to adjust the volume of output is known as ______ .

<p>flexibility (C)</p> Signup and view all the answers

The need for greater efficiency, which is closely linked to ______ , forces MNEs to align their overall strategy with operations.

<p>cost reduction (B)</p> Signup and view all the answers

When GM moved some of its manufacturing operations to Mexico to be closer to the American market, they were doing what's known as ______ .

<p>nearshoring (B)</p> Signup and view all the answers

The relocation of a business process or entire manufacturing facility to a foreign country is known as ______ .

<p>offshoring (A)</p> Signup and view all the answers

Bocce Shoes, an Italian firm, set up a production facility in Vietnam to manufacture the firm's line of athletic shoes. Bocce is most likely using a(n) ______ strategy.

<p>efficiency/cost (C)</p> Signup and view all the answers

When a company has improved its operations efficiency so much that it decided to move back to its home country, this is called ______ .

<p>onshoring (C)</p> Signup and view all the answers

Which of the following is NOT one of the three basic configurations that MNEs consider when establishing a global manufacturing strategy?

<p>multicultural manufacturing (B)</p> Signup and view all the answers

Ronald Enterprises, an American company, has a manufacturing facility in France in order to serve customers throughout Europe. Ronald is most likely using a ______ manufacturing strategy.

<p>regional (C)</p> Signup and view all the answers

A multidomestic configuration is most important when ______ .

<p>demand in individual countries becomes significant (D)</p> Signup and view all the answers

Deciding whether to establish production facilities in many different countries or in one centralized location is called ______ .

<p>centralized manufacturing (D)</p> Signup and view all the answers

Once a firm has determined what its manufacturing configuration will be, and has coordinated its supply chain, it must create a(n) ______ system to ensure that the firm's strategies are carried out.

<p>control (A)</p> Signup and view all the answers

______ is the linking or integrating of activities into a unified system.

<p>Coordination (D)</p> Signup and view all the answers

______ is the measuring of performance so that companies can respond appropriately to changing conditions.

<p>Control (A)</p> Signup and view all the answers

The success of a global manufacturing strategy depends on compatibility, configuration, coordination, and control.

<p>True (A)</p> Signup and view all the answers

Configuration is the linking or integrating of activities into a unified system.

<p>False (B)</p> Signup and view all the answers

Strategies to reduce operational costs are linked to efficiency.

<p>True (A)</p> Signup and view all the answers

Innovation is the ability of the production process to make different kinds of products and to adjust the volume of output.

<p>False (B)</p> Signup and view all the answers

Nearshoring implies moving the supply chain closer to the home market.

<p>True (A)</p> Signup and view all the answers

Offshore manufacturing is attractive because it offers high labor costs, cheap materials and components, and proximity to markets.

<p>False (B)</p> Signup and view all the answers

______ is the process of a firm having inputs supplied to it for the production process.

<p>Sourcing (D)</p> Signup and view all the answers

Alta Designs is considering the idea of global sourcing. What would be the most likely result for Alta Designs?

<p>lower costs and improve quality (C)</p> Signup and view all the answers

All of the following tend to be more expensive when sourcing abroad, EXCEPT ______ .

<p>labor rates (B)</p> Signup and view all the answers

ACE Computers established an assembly operation in Malaysia so that it would be close to its key suppliers. ACE is most likely engaging in ______ .

<p>industrial clustering (B)</p> Signup and view all the answers

Which of the following would most likely be reduced by vertical integration?

<p>transaction costs (D)</p> Signup and view all the answers

Rapid Technologies owns its entire supplier network, which means that the firm most likely uses ______ .

<p>vertical integration (D)</p> Signup and view all the answers

Japanese ______ are groups of independent companies that work together to manage the flow of goods and services along an entire value chain.

<p>keiretsus (B)</p> Signup and view all the answers

In deciding whether to make or buy, MNEs should focus on those parts that are ______ to the product and that they are ______ at making.

<p>critical; distinctively good (D)</p> Signup and view all the answers

Which of the following is one of the biggest barriers to expanding the use of outsourcing?

<p>loss of operational control (A)</p> Signup and view all the answers

Onshoring is also knows as reshoring.

<p>True (A)</p> Signup and view all the answers

Japanese keiretsus are groups of independent companies that work together to manage the flow of goods and services along the entire value chain.

<p>True (A)</p> Signup and view all the answers

Utilizing vertical integration is an alternative way to reduce transportation and transaction costs.

<p>False (B)</p> Signup and view all the answers

If MNEs outsource parts instead of sourcing them from internal production, they need to determine the degree of involvement with suppliers.

<p>True (A)</p> Signup and view all the answers

The purchasing agent is the link between a company's outsourcing decision and its supplier relationships.

<p>True (A)</p> Signup and view all the answers

Conflict minerals are certain minerals that come from warring areas, principally the eastern provinces of the Democratic Republic of the Congo, that generate revenues to fund conflicts.

<p>True (A)</p> Signup and view all the answers

Contract manufacturers are companies that enter into a contract with the hiring company, to assume the entire manufacturing process.

<p>True (A)</p> Signup and view all the answers

A comprehensive global sourcing strategy should include inventory management.

<p>True (A)</p> Signup and view all the answers

The use of JIT does not depend on the quality of incoming parts or the time of their arrival.

<p>False (B)</p> Signup and view all the answers

JIT is the process of sourcing raw materials and parts just as they are needed in the manufacturing process.

<p>True (A)</p> Signup and view all the answers

What is a just-in-time (JIT) inventory system? What are the implications of JIT for firms that use foreign sourcing?

<p>JIT systems focus on reducing inefficiency and unproductive time in the production process to continuously improve the process and the quality of the product. The JIT system gets raw materials, parts, and components to the buyer &quot;just in time&quot; for use, sparing companies the cost of storing large inventories. However, the use of JIT means that parts must have few defects and must arrive on time. That is why companies need to develop solid supplier relationships to ensure good quality and delivery times if JIT is to work. Foreign sourcing can create big risks for companies that use JIT, because interruptions in the supply line can cause havoc. Quality of inventory is important, because inventory with significant amounts of defects will create problems for JIT. If the buyer has to purchase more because of expected defects, there will be not only wasted inventory but also higher carrying costs.</p> Signup and view all the answers

Most U.S. companies have moved from a total quality management (TQM) approach to an acceptable quality level (AQL) approach.

<p>False (B)</p> Signup and view all the answers

Six Sigma is an effective statistical approach to quality management developed by Motorola and popularized by General Electric.

<p>True (A)</p> Signup and view all the answers

A comprehensive supply chain strategy should include good inventory management.

<p>True (A)</p> Signup and view all the answers

An element of total quality management (TQM) that focuses on continuous improvement by identifying problems and enlisting employees to help eliminate them is known as ______ .

<p>kaizen (B)</p> Signup and view all the answers

Fortis Manufacturing Systems uses a highly focused system of quality control that takes a statistical approach and scrutinizes the firm's entire production system. Fortis most likely uses ______ .

<p>Six Sigma processes (C)</p> Signup and view all the answers

What are the three levels of quality standards?

<p>general, industry-specific, and company (B)</p> Signup and view all the answers

Flashcards

What is a supply chain?

The network linking different parts of a value chain, coordinating materials, information, and funds from raw material supplier to the final customer.

What is materials management?

Inbound logistics, focusing on the movement and management of materials and products from purchasing to production.

What is logistics?

A crucial part of supply chain management, encompassing the efficient and effective forward and reverse flow and storage of goods, services, and information between origin and consumption, meeting customer needs.

How does supply chain strategy impact manufacturing?

A company's approach to sourcing input from suppliers and distributing final products to customers.

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What is compatibility in global manufacturing?

The degree of consistency between a company's foreign investment decision and its overall competitive strategy.

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What are the configurations for global manufacturing?

The three basic configurations for establishing a global manufacturing strategy: centralized manufacturing, regional manufacturing, and multidomestic manufacturing.

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What is coordination in global manufacturing?

Linking or integrating different activities into a unified, coherent system. Often involves coordinating departments and suppliers.

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What is control in global manufacturing?

Measuring performance to allow companies to respond effectively to changing conditions. Includes monitoring production processes and adjusting strategies as needed.

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What is an efficiency/cost strategy in global manufacturing?

A strategy focused on achieving the most efficient and cost-effective manufacturing process, often by relocating to lower-cost regions.

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What is offshoring?

Relocating a business process or manufacturing facility to a distant foreign country, often driven by lower labor costs.

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What is nearshoring?

Relocating a business process or manufacturing facility to a nearby foreign country, generally for closer proximity to markets.

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What is sourcing?

The process of a firm obtaining inputs for its production process.

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What is outsourcing?

A company's decision to acquire goods and services from external suppliers, rather than producing them internally.

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What is industrial clustering?

A sourcing strategy where a company establishes close ties with suppliers, often located close to each other, to create a more efficient and coordinated production network.

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What is vertical integration?

A company owning its entire supplier network, or a large portion of it, providing greater control over quality and production.

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What are keiretsus?

Groups of independent companies in Japan that work together to manage the flow of goods and services across the entire value chain.

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What is the 'make' decision in make-or-buy?

A company's decision to make its own components and parts, rather than acquiring them from outside suppliers. Often done for critical components where the company has strong expertise.

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What is the 'buy' decision in make-or-buy?

A company's decision to acquire components and parts from outside suppliers, rather than making them internally. Often done for non-critical components where external suppliers have expertise.

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What is e-commerce?

The use of technology, primarily the internet, to link suppliers, companies, and customers together to streamline trading operations.

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What is RFID?

A system that labels products with an electronic tag, enabling real-time tracking of origin, destination, and quantity throughout the supply chain.

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What is quality in supply chain management?

The concept of meeting or exceeding customer expectations by creating high-quality products and services.

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What is kaizen?

A quality management approach focused on continuous improvements by identifying problems and involving employees at all levels to eliminate them.

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What is Six Sigma?

A rigorous statistical approach to quality management that aims to reduce process variation and eliminate defects. Often uses a system of belts, with different levels of training.

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What is JIT (Just-in-Time) inventory management?

Sourcing raw materials and parts as they are needed for the manufacturing process, significantly reducing the need for inventory storage.

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What is a kanban system?

A system that utilizes cards to control the flow of production through a factory, allowing for flexibility and efficiency. Often used in JIT systems.

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What is Lean Manufacturing?

A lean manufacturing system, focused on optimizing processes and reducing waste, while continually improving quality.

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What is Zero Defects?

A quality management approach aimed at eliminating all defects, a key principle in Japanese manufacturing.

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What is ISO 9000?

A system of universal standards for quality assurance, recognized globally, ensuring consistent quality across companies.

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Why is inventory quality important?

Focuses on ensuring the quality of incoming inventory, especially important for companies using JIT systems where delays or defective parts can disrupt production.

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What is the risk of using foreign sourcing with JIT?

The risk of disruptions in the supply chain due to delays or shortages of parts, especially critical for companies using JIT.

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Study Notes

Summary of Global Manufacturing and Supply-Chain Management

  • Supply chain management is a network that links various aspects of the value chain, coordinating materials, information, and funds from initial raw materials to the ultimate customer.
  • Sourcing and procuring are key elements of supply chain management.
  • Logistics is the aspect of supply chain management responsible for the transportation and storage of materials and final products.
  • Logistics is also known as materials management.
  • Supply chain management involves managing suppliers and customers, whereas logistics focuses on the transportation and storage of goods.
  • A global supply chain may have its suppliers as part of the manufacturer's organizational structure.
  • Supply chain management may involve both internal and external activities in the value chain.
  • Companies implementing global supply chains face decisions on manufacturing strategies, such as deciding whether to centralize or decentralize operations.
  • Factors like compatibility, configuration, coordination, and control are critical for a successful global manufacturing strategy.
  • Compatibility refers to the consistency between FDI decisions and the company's competitive strategy.
  • Global sourcing, a key aspect of global supply chain and operations, can lead to lower costs and quality improvements.
  • Nearshoring is moving production facilities closer to the home market.
  • Offshoring is moving production facilities to a foreign country.
  • Companies often use technology (e.g., EDI, RFID, ERP, and e-commerce) to manage their global supply chains.
  • Quality is a crucial factor in global manufacturing strategies and supply-chain management strategies.
  • Quality management systems like TQM (Total Quality Management) and Six Sigma aim to improve quality throughout the process.
  • The use of JIT (Just-In-Time) inventory systems in foreign sourcing requires careful management of suppliers, minimizing risks of interruptions in supply, and ensuring quality.

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