Chapter 10 – Managing Human Resources Globally

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Questions and Answers

What is the primary role of a Transnational HRM system in a global organization?

  • To minimize costs by implementing the same HR policies used in the host country.
  • To standardize HR practices across all locations to ensure consistency.
  • To make HR decisions from a global perspective, incorporating diverse cultural inputs. (correct)
  • To centralize decision-making related to HR in the home country.

When an organization's headquarters are located in one country but its facilities are operated in another, what term best describes the location of the headquarters?

  • Third Country
  • Home Country (correct)
  • Expatriate Location
  • Host Country

Which factor is considered the MOST influential in shaping Human Resource Management practices in global markets?

  • The degree of governmental involvement in the economy.
  • The host country's economic system.
  • The cultural norms and values of each market. (correct)
  • The educational attainment levels of the workforce.

Why is cross-cultural preparation important for employees taking on international assignments?

<p>It prepares employees and their families to adjust to a new culture, enhancing assignment success. (C)</p> Signup and view all the answers

What is the definition of 'repatriation' in the context of international assignments?

<p>The process of preparing expatriates to return to their home country. (C)</p> Signup and view all the answers

In what context would an organization primarily use home-country, host-country, and third-country nationals?

<p>When operating on an international scale to leverage diverse skills and perspectives. (B)</p> Signup and view all the answers

Which of the following scenarios might lead to an employee experiencing 'culture shock'?

<p>Adjusting to life in a foreign country with significantly different cultural norms. (D)</p> Signup and view all the answers

What is the role of education in influencing HRM practices in global markets?

<p>It impacts the skills and qualifications available in the labor market. (B)</p> Signup and view all the answers

What is a 'third country' in the context of global human resources?

<p>A country that is neither the home country nor the host country, but from which an employee is hired. (A)</p> Signup and view all the answers

Which best describes the primary goal of a multinational company when deciding where to build its facilities?

<p>To minimize production and distribution costs. (B)</p> Signup and view all the answers

What is the primary characteristic of a 'global organization' regarding facility locations?

<p>They prioritize locations based on the ability to leverage cultural differences effectively. (C)</p> Signup and view all the answers

What element is crucial for the successful repatriation of an expatriate, according to the provided information?

<p>Providing communication about changes at home and validating their accomplishments abroad. (B)</p> Signup and view all the answers

How do international operations typically affect human resource practices?

<p>They necessitate adjustments in workforce planning, selection, training, performance management, total rewards, and labor relations. (C)</p> Signup and view all the answers

What type of technology do 'digital nomads' primarily rely on to perform their work?

<p>Technology that allows them to work from various locations. (A)</p> Signup and view all the answers

What is the MOST important aspect to consider when preparing an employee for an international assignment?

<p>Providing extensive cross-cultural training to adapt to new environments. (A)</p> Signup and view all the answers

Which of the following best describes an 'expatriate'?

<p>An employee who takes assignments in other countries. (D)</p> Signup and view all the answers

What should organizations do in regards to employee's careers, to support a successful international assignment?

<p>Provide career development activities. (A)</p> Signup and view all the answers

Which of the following describes the primary function of an international organization as defined in the text?

<p>An entity that establishes or facilitates operations in one or a few foreign countries. (D)</p> Signup and view all the answers

What is the MOST important initial step an organization should take when managing global human resources?

<p>Understanding and adapting to the culture of each market. (D)</p> Signup and view all the answers

When considering political and legal factors in global HRM, what aspect is MOST important for a company to understand?

<p>The types of government, laws, and regulations in each country. (C)</p> Signup and view all the answers

Flashcards

Home Country

The country where an organization's headquarters are located.

Host Country

A country, not the home country, where an organization has a facility.

Third Country

A country that is neither the home country nor the host country, in the context of an employer's operations.

Expatriates

Employees who are assigned to work in a country other than their home country.

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International Organization

An organization that operates in one or few foreign countries.

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Multinational Company

An organization that has facilities in multiple countries to reduce production and distribution costs.

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Global Organizations

Organizations choosing to locate facilities based on their ability to effectively and flexibly produce a service, leveraging cultural differences.

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Transnational HRM System

HRM system making decisions from a global view, with managers from different countries and ideas from diverse cultures.

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Digital Nomad

Remote worker using tech to work from anywhere.

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Culture Shock

Disillusionment when adjusting to a new culture.

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Cross-Cultural Preparation

Training employees for overseas assignment.

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Repatriation

Preparing expatriates to return home.

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Influences on Global HRM

HRM is influenced by culture, education, legal systems and a country's economy.

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Global Business Needs

Growth requires employees who understand local laws.

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Expatriate Preparation

Extensive preparations, including cross-cultural training.

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Study Notes

  • Home Country refers to the country where an organization's headquarters are based.
  • Host Country is a country, different from the home country, where an organization operates a facility.
  • Third Country is neither the home country nor the host country of an employer.
  • Expatriates are employees who are assigned to work in countries other than their home country.
  • International Organization sets up or facilitates operations in one or a few foreign countries.
  • Multinational Company builds facilities in multiple countries to reduce production and distribution costs.
  • Global Organizations strategically locate facilities based on their ability to effectively, efficiently, and flexibly produce a product or service, leveraging cultural differences.
  • Transnational HRM System makes decisions from a global perspective, includes managers from various countries, and incorporates ideas from diverse cultures.
  • Digital Nomad is a remote worker who uses technology to work from various locations worldwide.
  • Culture Shock involves disillusionment and discomfort during the adjustment to a new culture.
  • Cross-Cultural Preparation is training provided to employees and their families before an assignment in a foreign country.
  • Repatriation is the process of preparing expatriates to return to their home country after a foreign assignment.

Global Business and HRM

  • Increasing numbers of companies are entering global markets through exporting and operating in foreign countries.
  • Organizations require employees who understand customers, suppliers, and local laws in different countries and can adapt to various situations.
  • Organizations can hire combinations of home-country, host-country, and third-country nationals.
  • Organizations operate on various scales, including as exporters or international, global, or multinational entities.
  • Global organizations need a transnational HRM system that makes decisions from a global perspective and incorporates ideas from diverse cultures.

Factors Influencing HRM in Global Markets

  • Culture is the most significant influence, encompassing shared assumptions about the world and ideals.
  • Education levels in different countries can vary significantly.
  • The political-legal system, including the type of government, laws, and regulations, impacts global HRM.
  • A country's economic system and government involvement influence HRM practices.

International Operations and HR Practices

  • International operations impact workforce planning, selection, training and development, performance management, total rewards, and labor relations.

Managing and Preparing Employees for International Assignments

  • Extensive preparations are necessary when an employee is selected for an international assignment.
  • Expatriate preparation includes cross-cultural training and career development activities.
  • Support increases the likelihood that the expatriate will gain valuable career skills and handle repatriation successfully.
  • Communication about changes at home and validation of their work abroad support expatriates during repatriation.

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