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Questions and Answers

What was the first publication to apply psychology to business?

  • The Theory of Advertising (correct)
  • Increasing Human Efficiency in Business
  • Psychology and Industrial Efficiency
  • Journal of Applied Psychology

What event provided the first chance to use employee testing on a large scale?

  • World War I (correct)
  • The Civil Rights Movement
  • The Great Depression
  • World War II

Which of these terms was NOT used to describe the field of I/O psychology before World War I?

  • Economic Psychology
  • Personnel Psychology (correct)
  • Employment Psychology
  • Business Psychology

Who is credited with developing perceptual and motor tests for the U.S. Army during World War I?

<p>John Watson (B)</p> Signup and view all the answers

What year did Division 14 of the APA change its name to SIOP?

<p>1982 (C)</p> Signup and view all the answers

In what year did the Supreme Court ruling shift towards a more "employer friendly" approach?

<p>1989 (A)</p> Signup and view all the answers

What does "mean effect size" refer to in the context of meta-analysis?

<p>The overall effect of a variable across multiple studies (C)</p> Signup and view all the answers

Which of these acts was passed by the U.S. Congress to address employer discrimination against individuals with disabilities?

<p>Americans with Disabilities Act (A)</p> Signup and view all the answers

What was the initial focus of the Hawthorne studies?

<p>Understanding the influence of working conditions on employee productivity (C)</p> Signup and view all the answers

What is the Hawthorne effect?

<p>The tendency for employees to work harder when they are being observed (B)</p> Signup and view all the answers

Which of the following areas falls under the scope of personnel psychology?

<p>Analyzing job requirements and recruiting qualified candidates (B)</p> Signup and view all the answers

What is the focus of organizational psychology?

<p>Understanding the factors that influence employee motivation and job satisfaction (C)</p> Signup and view all the answers

What does the term "Human Factors/Ergonomics" refer to?

<p>The design of workspaces and tools that are safe and efficient for employees to use (C)</p> Signup and view all the answers

When was the Society for Industrial and Organizational Psychology established?

<p>1945 (D)</p> Signup and view all the answers

Which year saw the passage of the Equal Pay Act?

<p>1963 (A)</p> Signup and view all the answers

What significant legislation was passed in 1964, impacting workplace equality?

<p>The Civil Rights Act (C)</p> Signup and view all the answers

What was the primary outcome of the Hawthorne studies?

<p>The studies demonstrated that individual worker productivity is heavily influenced by their interpersonal relationships with managers. (C)</p> Signup and view all the answers

Who created a comprehensive knowledge test to assess the skills of over 900 applicants?

<p>Thomas A. Edison (A)</p> Signup and view all the answers

What is the primary goal of the industrial approach within I/O psychology?

<p>To enhance organizational performance by optimizing the selection, placement, and training of employees. (C)</p> Signup and view all the answers

Which of these individuals is NOT considered a pioneer in the field of industrial/organizational psychology?

<p>Bruce Moore (C)</p> Signup and view all the answers

The statement "To enhance the dignity and performance of human beings, and the organizations they work in..." refers to which core aspect of I/O psychology?

<p>The emphasis on improving employee well-being and productivity. (A)</p> Signup and view all the answers

What is the primary goal of the Hawthorne studies’ findings?

<p>To understand the impact of work environment factors on employee performance. (D)</p> Signup and view all the answers

Which of the following is NOT a core area of application for principles of I/O psychology?

<p>Designing user-friendly software interfaces. (D)</p> Signup and view all the answers

Which of these individuals is known for their work in reducing fatigue and improving efficiency through motion studies?

<p>Frank Gilbreth and Lillian Moller Gilbreth (B)</p> Signup and view all the answers

What is the primary issue with letters of recommendation according to the research?

<p>The person writing the letter usually does not know the applicant well. (C)</p> Signup and view all the answers

Which assessment method allows multiple assessors to observe applicants performing simulated job tasks?

<p>Simulation exercises (A)</p> Signup and view all the answers

What common characteristic do most letters of recommendation share?

<p>They are overwhelmingly positive. (C)</p> Signup and view all the answers

What problem is associated with the reliability of references?

<p>There is often disagreement between different references for the same applicant. (B)</p> Signup and view all the answers

How does liking an applicant influence the length of letters of recommendation?

<p>Letters from references who like applicants tend to be longer. (C)</p> Signup and view all the answers

What does the in-basket technique simulate?

<p>The types of daily tasks a manager handles. (C)</p> Signup and view all the answers

What type of exercise is identified as the real backbone of the assessment center?

<p>Simulation exercises (C)</p> Signup and view all the answers

What type of assessment involves applicants discussing a job-related problem in small groups?

<p>Leaderless group discussions (A)</p> Signup and view all the answers

What is the main purpose of the Split-Half Method?

<p>To correlate two test scores by splitting items. (C)</p> Signup and view all the answers

Which type of validity focuses on whether a test measures the intended content?

<p>Content Validity (C)</p> Signup and view all the answers

What does the Spearman-Brown prophecy formula adjust for?

<p>Reliability of a test score. (A)</p> Signup and view all the answers

What does interrater reliability measure?

<p>Consistency of ratings given by different interviewers. (D)</p> Signup and view all the answers

What characterizes the restricted range in validity studies?

<p>Difficulty in obtaining a significant validity coefficient. (C)</p> Signup and view all the answers

What does adverse impact refer to in the context of testing?

<p>The selection rate for a group being below 80% of the highest scoring group. (B)</p> Signup and view all the answers

Which of the following best describes differential validity?

<p>A test shows different validity levels for different groups. (C)</p> Signup and view all the answers

What is the purpose of multiple regression in the hiring decision process?

<p>To combine scores from multiple criteria-valid tests. (A)</p> Signup and view all the answers

What is the primary purpose of a forced-choice rating scale in employee performance evaluation?

<p>To compare multiple employees and select the best (C)</p> Signup and view all the answers

Which method allows evaluators to categorize a predetermined percentage of employees into performance levels?

<p>Forced distribution (C)</p> Signup and view all the answers

What is one example of an objective measure of employee performance?

<p>Attendance tracking (C)</p> Signup and view all the answers

What does the Peter principle refer to in the context of employee promotion?

<p>Promotion ends when employees reach their highest performance level (B)</p> Signup and view all the answers

Which evaluation method relies on a list of specific behaviors to assess employee performance?

<p>Behavioral checklists (C)</p> Signup and view all the answers

What does 'contamination' mean in the context of employee performance evaluations?

<p>Performance scores influenced by unrelated factors (D)</p> Signup and view all the answers

Which of the following aspects is NOT a reason for evaluating employee performance?

<p>Identifying personal biases of evaluators (D)</p> Signup and view all the answers

Which performance appraisal method is most common for rating performance?

<p>Graphic rating scale (C)</p> Signup and view all the answers

Flashcards

Letters of Recommendation

Typically positive references about an applicant's abilities or character.

Applicant Knowledge

The problem that a reference may not know the applicant well or fully observe their behavior.

Reliability of References

The inconsistency in opinions from different references about the same applicant.

Extraneous Factors in Letters

Refers to the influence of personal feelings on the length and positivity of letters.

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In-Basket Technique

A simulation exercise mimicking daily tasks on a manager's desk.

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Simulation Exercises

Experiential assessments allowing observers to see applicants perform real tasks.

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Work Samples

Actual tasks or projects done by an applicant to showcase their skills.

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Leaderless Group Discussions

Activities where applicants solve problems in groups without designated leaders.

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First issue of TIP

The first issue of The Industrial-Organizational Psychologist published in 1971.

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Hawthorne Effect

A phenomenon where individuals change their behavior due to being observed or studied.

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Personnel Psychology

The branch of psychology focusing on job analysis, recruitment, selection, and performance evaluation of employees.

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Division 14 membership

In 1970, Division 14 of the APA, focused on I/O psychology, had over 1,100 members.

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Organizational Psychology

The study of how people behave in organizations, focusing on leadership, motivation, and communication.

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Walter Dill Scott

An early influencer in I/O psychology known for applying psychology to business in 1903.

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Human Factors/Ergonomics

The study of how to design workspaces and systems that improve human performance and comfort.

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Hugo Munsterberg

Pioneer in I/O psychology who published works on efficiency in business in 1913.

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American Association for Applied Psychology

Established in 1937, it focuses on applying psychological principles in professional settings.

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Army Alpha and Beta tests

Tests developed during WWI for employee selection based on literacy.

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Society for Industrial and Business Psychology

Initially established as Division 14 of the APA in 1945, it focuses on industrial and organizational psychology.

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SIOP establishment

In 1982, Division 14 renamed itself to Society for Industrial and Organizational Psychology.

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Equal Pay Act (1963)

A federal law aimed at abolishing wage disparity based on gender.

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Civil Rights Act of 1991

Legislation passed to address conservative Supreme Court decisions affecting employee rights.

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Mean effect size

A single number summarizing the effectiveness of a variable, used in meta-analysis.

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Civil Rights Act (1964)

A landmark legislation in US history prohibiting discrimination based on race, color, religion, sex, or national origin.

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Split-Half Method

A method where test items are split into two and their scores are correlated.

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Utility Formula

Estimates monetary savings to an organization based on test results.

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Interrater Reliability

Consistency of ratings between different interviewers.

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Content Validity

The extent to which a test measures the content it claims to measure.

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Criterion-Related Validity

How well a test score correlates with job performance.

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Adverse Impact

Occurs when a selection rate for any group is significantly lower than for others.

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Differential Validity

When a test is more valid for one group than another.

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Multiple Regression

A statistical method that weights scores from multiple tests for hiring decisions.

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Paired Comparisons

A method of comparing each pair of employees to determine the better performer.

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Forced Distribution

A performance evaluation method where a set percentage of employees is placed in performance categories.

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Objective Measures

Quantifiable metrics used to evaluate employee performance, such as quantity and quality of work.

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Graphic Rating Scale

A common rating scale used to assess employee performance on a numerical scale.

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Behavioral Checklists

A list that outlines specific behaviors or results expected from employees.

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Peter Principle

Concept that employees are promoted until they reach their highest level of incompetence.

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Contamination

When a criterion score is influenced by outside factors not controlled by the employee.

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Performance Appraisal Review

A discussion evaluating an employee's strengths and weaknesses and overall performance.

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I/O Psychology

A branch of psychology applying its principles to workplace settings.

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Henry Gantt

Responsible for improving the efficiency of cargo ship operations.

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Frank and Lillian Gilbreth

Pioneers in productivity studies by analyzing worker motions.

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Training Programs

Developed using principles of learning to enhance employee skills.

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Hawthorne Studies

Research showing the impact of managerial interaction on employee behavior.

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Competencies

The skills and abilities needed to perform a job effectively.

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Motivation and Emotion

Used in I/O psychology to satisfy and motivate employees.

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First Ph.D. in I/O Psychology

Awarded to Bruce Moore and Merrill Ream in 1921.

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