General Communication Overview

General Communication

• Communication is the transfer of information between individuals using various channels (email, letters, radio, etc.) to achieve mutual understanding and feedback.
• General communication involves sending a message and receiving feedback, regardless of distance. It can be through various methods like mail or in person.
• Social communication is the study of human expression, encompassing verbal (signs, symbols) and nonverbal (graphics, colors, pictures) communication.
• General communication characteristics include: a general message, informal style, no set pattern, mostly oral, not always for a specific audience, and no technical vocabulary or graphics.

Language and Communication

• Language is a system of communicating using sounds, symbols, and words to express meaning, ideas, or thoughts.
• All humans can use language because it's fundamental to communication and human interaction.
• Communication and language are intertwined – language is a key tool for communication.
• Consensus exists among physicians about the content and standards of medical referrals, despite possible rejection of communication standards. Docs understand communication standards are important for patient care.
• Communication involves the exchange of thoughts, ideas or information, whether through written, oral methods, or non-verbal communication (gestures, signals, etc.). Even some non-verbal means like lights, whistles and semaphore don't need language.
• Communication is a process to exchange information via a common system of signs, symbols, or behaviours.

Communication Process

• Communication involves a sender, message, and intended recipient. The receiver doesn't have to be present or aware of the sender's intent for it to occur.
• Essential for communication is that the parties have a shared area for communication.
• Communication uses auditory means (speech, tone of voice) and nonverbal means (body language, sign language, paralanguage, touch, eye contact). Media (pictures, graphics, sound), and writing are also used.
• Shared meaning between sender and receiver is key to communication.
• Perfect communication means the receiver perceives the message exactly as the sender intended.
• Good communication leads to successful understanding and interpretation of the message.
• Communication is a process requiring interpersonal skills in listening, observing, speaking, etc. for establishing collaboration and cooperation.

Communication Models

• Communication occurs as an open system, involving a message, form, and channel.
• Communication is important for management, change, innovation, and growth.
• Communication incorporates people's attitudes, feelings, relations, and skills.
• Elements of the communication process: sender, receiver, message, channel, and target.
• Communication is rooted in the Latin word "communes" meaning "common". The act of communication is making information common.
• Various methods (gestures, signs, signals, speech, writing) are used for communication.