GDPR/CanSpam Laws Test
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Questions and Answers

Under GDPR, what must businesses provide in their emails to remain compliant?

  • A discount code for first-time recipients
  • An entertaining GIF or image
  • A clear and easy option for recipients to unsubscribe (correct)
  • The business’s physical address
  • What is the primary purpose of the CAN-SPAM Act?

  • To ensure all emails are encrypted
  • To regulate commercial email and enforce compliance with email senders (correct)
  • To ban all unsolicited emails
  • To collect taxes on email marketing campaigns
  • True or False: Under CASL, businesses must obtain consent before sending commercial emails to Canadian citizens.

    True

    True or False: Using a generic ‘From’ email address like ‘[email protected]’ is recommended for better engagement.

    <p>False</p> Signup and view all the answers

    Explain the importance of the 'From' field in email deliverability and legal compliance.

    <p>The 'From' field in an email is crucial because it signals to the recipient and spam filters who is sending the email. Legal compliance, such as under the CAN-SPAM Act, requires accurate identification of the sender. It helps build trust with recipients and improves deliverability by reducing the chance of being flagged as spam.</p> Signup and view all the answers

    What steps can a business take to comply with the CAN-SPAM Act's requirements?

    <p>To comply with the CAN-SPAM Act, a business must clearly identify themselves in the email, provide a truthful subject line, include a valid physical address, present a clear way to opt-out of future emails, and promptly honor opt-out requests. Additionally, they must not use deceptive subject lines or email content and must maintain an updated list to avoid sending emails to those who have unsubscribed.</p> Signup and view all the answers

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