G2C Services in Bhutan
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Questions and Answers

What is the primary objective of G2C services in Bhutan?

  • To improve transparency and accountability in government services (correct)
  • To increase efficiency and reduce corruption
  • To provide convenient and accessible services to citizens
  • To promote digital literacy among citizens

Which of the following is NOT a key G2C service in Bhutan?

  • Health Services
  • Online Payment
  • Public Transportation Management (correct)
  • Citizen Identity Management

What is a major challenge facing G2C services in Bhutan?

  • Inadequate funding for G2C services
  • Limited internet and computer access in rural areas (correct)
  • Lack of infrastructure in urban areas
  • Inefficient government bureaucracy

What is a benefit of G2C services in Bhutan?

<p>Improved transparency and efficiency (D)</p> Signup and view all the answers

What is the purpose of the Pension and Scholarship Management service?

<p>To facilitate online application and disbursement of pensions and scholarships (A)</p> Signup and view all the answers

What is a key feature of the Citizen Identity Management service?

<p>Issuance of Citizen Identity Cards (C)</p> Signup and view all the answers

Flashcards

G2C services in Bhutan objective

To enhance transparency and accountability in government services.

Non-G2C Bhutan service

Public Transportation Management is not a G2C service in Bhutan.

G2C Bhutan challenge

Limited internet and computer access in rural areas hinders G2C services.

Pension & Scholarship Management purpose

Facilitates online application and disbursement of pensions and scholarships.

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Citizen Identity Management feature

Issues Citizen Identity Cards.

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G2C benefit in Bhutan

Improved transparency and efficiency in government.

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Study Notes

Overview of G2C Services in Bhutan

G2C (Government to Citizen) services in Bhutan aim to provide efficient and transparent delivery of public services to citizens.

Objectives

  • Improve transparency and accountability in government services
  • Enhance citizen participation and engagement
  • Increase efficiency and reduce corruption
  • Provide convenient and accessible services to citizens

Key G2C Services

  • Citizen Identity Management: issuance of Citizen Identity Cards
  • Online Payment: payment of utility bills, taxes, and other government services
  • Land Record Management: online access to land records and services
  • Health Services: online appointment booking and medical record management
  • Education Services: online admission, exam results, and academic records
  • Pension and Scholarship Management: online application and disbursement of pensions and scholarships

Benefits

  • Convenience: access to services from anywhere, at any time
  • Transparency: reduced corruption and increased accountability
  • Efficiency: reduced processing time and improved service delivery
  • Accessibility: services available to citizens in rural and urban areas

Challenges

  • Infrastructure: limited internet and computer access in rural areas
  • Digital Literacy: limited awareness and skills among citizens
  • Security: risk of data breaches and cyber attacks
  • Sustainability: ensuring long-term maintenance and update of G2C services

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Description

Learn about the Government to Citizen services in Bhutan, their objectives, key services, benefits, and challenges. Understand how G2C services aim to improve transparency, accountability, and citizen participation in government services.

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