G2C Services in Bhutan
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Questions and Answers

What is the primary objective of G2C services in Bhutan?

  • To improve transparency and accountability in government services (correct)
  • To increase efficiency and reduce corruption
  • To provide convenient and accessible services to citizens
  • To promote digital literacy among citizens
  • Which of the following is NOT a key G2C service in Bhutan?

  • Health Services
  • Online Payment
  • Public Transportation Management (correct)
  • Citizen Identity Management
  • What is a major challenge facing G2C services in Bhutan?

  • Inadequate funding for G2C services
  • Limited internet and computer access in rural areas (correct)
  • Lack of infrastructure in urban areas
  • Inefficient government bureaucracy
  • What is a benefit of G2C services in Bhutan?

    <p>Improved transparency and efficiency</p> Signup and view all the answers

    What is the purpose of the Pension and Scholarship Management service?

    <p>To facilitate online application and disbursement of pensions and scholarships</p> Signup and view all the answers

    What is a key feature of the Citizen Identity Management service?

    <p>Issuance of Citizen Identity Cards</p> Signup and view all the answers

    Study Notes

    Overview of G2C Services in Bhutan

    G2C (Government to Citizen) services in Bhutan aim to provide efficient and transparent delivery of public services to citizens.

    Objectives

    • Improve transparency and accountability in government services
    • Enhance citizen participation and engagement
    • Increase efficiency and reduce corruption
    • Provide convenient and accessible services to citizens

    Key G2C Services

    • Citizen Identity Management: issuance of Citizen Identity Cards
    • Online Payment: payment of utility bills, taxes, and other government services
    • Land Record Management: online access to land records and services
    • Health Services: online appointment booking and medical record management
    • Education Services: online admission, exam results, and academic records
    • Pension and Scholarship Management: online application and disbursement of pensions and scholarships

    Benefits

    • Convenience: access to services from anywhere, at any time
    • Transparency: reduced corruption and increased accountability
    • Efficiency: reduced processing time and improved service delivery
    • Accessibility: services available to citizens in rural and urban areas

    Challenges

    • Infrastructure: limited internet and computer access in rural areas
    • Digital Literacy: limited awareness and skills among citizens
    • Security: risk of data breaches and cyber attacks
    • Sustainability: ensuring long-term maintenance and update of G2C services

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    Description

    Learn about the Government to Citizen services in Bhutan, their objectives, key services, benefits, and challenges. Understand how G2C services aim to improve transparency, accountability, and citizen participation in government services.

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