13 Questions
Match the managerial responsibility with its description:
Long range planning = Frequently involved in strategic planning Controlling = Evaluate and take corrective action concerning resource allocation Environmental scanning = Monitor indicators such as return on equity and business cycles Resource allocator = Involved in allocating human, financial, and material resources
Match the major characteristic of a manager's job with its description:
Time is fragmented = Increased work hours with diminishing returns Values compete and various roles are in tension = Balancing quick delivery with high quality levels The job is overloaded = Organizing to become more efficient and competitive Efficiency is a core skill = Becoming a key management skill in the 21st century
Match the managerial role with its function:
Entrepreneur = Innovative and risk-taking role Disturbance handler = Dealing with unexpected disruptions Negotiator = Resolving conflicts and reaching agreements Managerial responsibilities = Involves long-range planning and controlling
Match the managerial role with its description:
Figurehead = Symbolizes the organisation's values and beliefs Liaison = Builds and maintains a network of external contacts Disseminator = Shares information with employees and external parties Entrepreneur = Seeks to create new opportunities for the organization
Match the function with its description:
Planning = Setting goals and determining how to achieve them Organising = Allocating resources to achieve specific goals Directing = Leading and guiding employees towards goal achievement Controlling = Monitoring progress and taking corrective actions
Match the characteristic of a manager's job with its description:
Time fragmentation = Job demands lead to work hours exceeding 24 hours Overloaded job = Having to organize tasks for efficiency and competitiveness Competing values = Balancing quick delivery with high quality products/services Efficiency core skill = Being efficient in managing tasks in the workplace
Match the type of managerial role with its function:
Interpersonal roles = Interacting with people inside and outside the organization Informational roles = Gathering, analyzing, and disseminating information Decisional roles = Making decisions on behalf of the organization and stakeholders Formal roles = Following workplace rules and regulations
Match the managerial responsibility with its description:
Long Range Planning = Involvement in strategic planning Controlling = Taking corrective action concerning resource allocation Environmental Scanning = Monitoring business changes and indicators Supervision = Overseeing the work of subordinates
Match the managerial task with its function:
Coordinating = Working with others inside and outside the work unit Customer Relations and Marketing = Direct contact with customers Community Relations = Engaging with various constituencies outside the company Internal Consulting = Using technical expertise to solve internal problems
Match the managerial activity with its description:
Monitoring Products and Services = Involvement in planning and delivery of products/services Controlling = Evaluating and taking corrective action on resource use Supervision = Continually overseeing the work of subordinates Environmental Scanning = Monitoring business changes and indicators
Match the managerial role with its primary focus:
Long Range Planning = Focus on strategic planning Supervision = Focus on overseeing subordinates' work Internal Consulting = Focus on solving internal problems with technical expertise Customer Relations and Marketing = Focus on direct customer interaction
Match the managerial responsibility with its key function:
Coordinating = Coordinate work inside and outside the unit Community Relations = Engage with constituencies outside the company Monitoring Products and Services = Plan, schedule, and monitor product/service delivery Internal Consulting = Use technical expertise to solve internal problems
Match the managerial duty with its main task:
Controlling = Take corrective action on resource allocation Environmental Scanning = Monitor business changes and indicators Supervision = Oversee the work of subordinates continually Customer Relations and Marketing = Engage in direct customer contact
Study Notes
Managerial Responsibilities
- Long-range planning involves occupying positions that are frequently involved in strategic planning
- Controlling requires evaluating and taking corrective action concerning the allocation and use of human, financial, and material resources
- Environmental scanning involves monitoring changes in the business and indicators such as return on equity or investment, business cycles, and so on
Roles of a Manager
- Interpersonal roles require interacting with substantial numbers of people, including:
- Figurehead
- Leader
- Liaison
- Informal roles require gathering, collating, analyzing, storing, and disseminating information, including:
- Monitor
- Disseminator
- Spokesperson
- Decisional roles involve making decisions on behalf of the organisation and stakeholders, including:
- Entrepreneur
- Disturbance Handler
- Resource Allocator
- Negotiator
Characteristics of a Manager's Job
- Time is fragmented, with increased work hours and diminishing marginal returns
- Values compete, and various roles are in tension
- The job is overloaded, requiring managers to organise and make their work more efficient, nimble, and competitive
- Efficiency is a core skill in the 21st century
Everyday Activities of a Manager
- Meetings, meetings, meetings, which consume a lot of time and leave little time for other work
- Supervising, which involves continually overseeing the work of subordinates
- Coordinating, which involves coordinating the work of others both inside and outside the work unit
- Customer relations and marketing, which involves direct contact with customers and potential customers
- Community relations, which involves nurturing relationships with representatives from various constituencies outside the company
- Internal consulting, which involves using technical expertise to solve internal problems
- Monitoring products and services, which involves planning, scheduling, and monitoring the design and delivery of an organisation's products and services
This quiz covers the functions of managers in organizations, including planning, organizing, directing, and controlling resources to achieve specific goals. It also highlights the daily responsibilities of managers, such as attending numerous meetings and the challenges they face in balancing meeting time with work time.
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