Front Office Reservation Terminology Quiz

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10 Questions

What does 'Double Occupancy' refer to in hotel terminology?

Two guests staying in a room

What is the term used to describe airline passengers catching a connecting flight later on?

Lay-over

Which term refers to booking rooms exceeding the hotel's total room capacity?

Overbooking

What does 'Group' refer to in hotel reservation terminology?

Fifteen persons and above traveling together

What is the term for rooms that are intentionally made unavailable for sale?

Room Blocking

What is the term used to describe a guest who has checked-in before the standard time of the hotel?

Early check-in

Which term refers to a room that is sealed for entry by the guest due to unpaid bills?

Not Cleared

What does 'Skipper' refer to in hotel terminology?

A guest who has departed without settling their bill

In hotel terminology, what does 'Stay-over' refer to?

Guests who extend their stay for a night

What is the term used for a very important person who is extended special privileges by the hotel?

VIP

Test your knowledge on the terminology related to front office reservations, including amendments, cancellations, confirmation numbers, double occupancy, group bookings, and guaranteed bookings.

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