Front Office Reservation Terminology Quiz
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Questions and Answers

What does 'Double Occupancy' refer to in hotel terminology?

  • Two guests staying in a room (correct)
  • Booking rooms beyond the hotel's capacity
  • A room booking confirmed by the guest
  • One guest staying in a room

What is the term used to describe airline passengers catching a connecting flight later on?

  • Guaranteed Booking
  • Lay-over (correct)
  • Forecast
  • Overbooking

Which term refers to booking rooms exceeding the hotel's total room capacity?

  • Confirmation Number
  • Reception Terminology
  • Overbooking (correct)
  • Group

What does 'Group' refer to in hotel reservation terminology?

<p>Fifteen persons and above traveling together (C)</p> Signup and view all the answers

What is the term for rooms that are intentionally made unavailable for sale?

<p>Room Blocking (B)</p> Signup and view all the answers

What is the term used to describe a guest who has checked-in before the standard time of the hotel?

<p>Early check-in (C)</p> Signup and view all the answers

Which term refers to a room that is sealed for entry by the guest due to unpaid bills?

<p>Not Cleared (B)</p> Signup and view all the answers

What does 'Skipper' refer to in hotel terminology?

<p>A guest who has departed without settling their bill (B)</p> Signup and view all the answers

In hotel terminology, what does 'Stay-over' refer to?

<p>Guests who extend their stay for a night (D)</p> Signup and view all the answers

What is the term used for a very important person who is extended special privileges by the hotel?

<p>VIP (A)</p> Signup and view all the answers
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