Front Office Functions and Roles Quiz

To handle customer complaints and problems

To manage internal operations and technology systems

To directly interact with customers and handle tasks like sorting emails and printing (correct)

To oversee marketing and sales strategies

Handling financial transactions and accounting tasks

Managing the hotel's marketing and promotional activities

Coordinating housekeeping and room maintenance

Assisting customers with check-in and addressing problems or complaints (correct)

To handle complex technological tasks like network administration

To effectively interact with customers and perform various office tasks (correct)

To specialize in marketing and sales techniques

To develop skills in managing internal office politics and conflicts

<p>Direct contact with clients and involvement in customer service</p> Signup and view all the answers

<p>Sorting out emails and assisting with printing and typing works</p> Signup and view all the answers