Front Office Accounting (Billing) Functions

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10 Questions

What is the primary responsibility of the Front Office Accounting System?

Creating and maintaining accurate accounting records for each guest or non-guest account

What is the purpose of a Folio in hotel accounting?

To summarize financial data for internal control purposes

What type of voucher is used for recording guest allowances in hotel accounting?

Guest allowances voucher

Which type of account is a record of all the in-house charges made by the guest since arrival in the hotel?

Master Folio

What is the main purpose of a Point of Sale System in the context of hotel accounting?

To support internal control over cash and non-cash transactions

What is the primary purpose of a front office ledger?

To manage accounts related to the hotel's registered guests

In which ledger would one find credit card payment accounts and accounts of past guests due for collection by the hotel?

City Ledger

How should personal checks be treated in terms of payment at the front office?

Treated as cash and carefully scrutinized before acceptance

When do account corrections typically occur in a hotel's front office operations?

After the close of business on the same day as the error is discovered

What type of transaction involves a decrease in the folio balance as compensation for poor service or as rebates for coupons and/or other discounts?

Account Allowance

Explore the role and functions of front office accounting in managing accurate accounting records, tracking financial transactions, ensuring internal control, and recording settlements for goods and services provided.

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