Podcast
Questions and Answers
What is the primary responsibility of the Front Office Accounting System?
What is the primary responsibility of the Front Office Accounting System?
- Tracking financial transactions through the hotel's financial cycle
- Posting charges to guest accounts
- Creating and maintaining accurate accounting records for each guest or non-guest account (correct)
- Ensuring internal control over cash transactions only
What is the purpose of a Folio in hotel accounting?
What is the purpose of a Folio in hotel accounting?
- To summarize financial data for internal control purposes (correct)
- To record settlement for goods and services provided
- To maintain a summary grouping of accounts
- To track financial transactions through the guest cycle
What type of voucher is used for recording guest allowances in hotel accounting?
What type of voucher is used for recording guest allowances in hotel accounting?
- Miscellaneous charge voucher
- Guest allowances voucher (correct)
- Travel Agent Voucher
- Visitors Paid-Out Voucher
Which type of account is a record of all the in-house charges made by the guest since arrival in the hotel?
Which type of account is a record of all the in-house charges made by the guest since arrival in the hotel?
What is the main purpose of a Point of Sale System in the context of hotel accounting?
What is the main purpose of a Point of Sale System in the context of hotel accounting?
What is the primary purpose of a front office ledger?
What is the primary purpose of a front office ledger?
In which ledger would one find credit card payment accounts and accounts of past guests due for collection by the hotel?
In which ledger would one find credit card payment accounts and accounts of past guests due for collection by the hotel?
How should personal checks be treated in terms of payment at the front office?
How should personal checks be treated in terms of payment at the front office?
When do account corrections typically occur in a hotel's front office operations?
When do account corrections typically occur in a hotel's front office operations?
What type of transaction involves a decrease in the folio balance as compensation for poor service or as rebates for coupons and/or other discounts?
What type of transaction involves a decrease in the folio balance as compensation for poor service or as rebates for coupons and/or other discounts?
