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Questions and Answers
What is the purpose of a guest folio in a hotel?
What is the purpose of a guest folio in a hotel?
- To track employee attendance
- To record transactions affecting front office account balances (correct)
- To manage inventory in the hotel's restaurant
- To schedule housekeeping duties
In the front office accounting formula, what does 'Previous Balance' refer to?
In the front office accounting formula, what does 'Previous Balance' refer to?
- The balance at the start of the accounting period (correct)
- The net profit of the hotel
- The total amount owed by the hotel to guests
- The total amount collected from guests
What does a debit (DR) represent in a guest folio?
What does a debit (DR) represent in a guest folio?
- Moneys owed by the guest to the hotel (correct)
- Money received from the guest
- Money paid by the guest towards settling his/her bill
- Moneys owed by the hotel to the guest
Which column in a guest folio reflects the difference between debits and credits?
Which column in a guest folio reflects the difference between debits and credits?
What term is used in guest accounting to represent any money paid by the guest towards settling his/her bill?
What term is used in guest accounting to represent any money paid by the guest towards settling his/her bill?
What is the primary purpose of accurately maintaining guest folios?
What is the primary purpose of accurately maintaining guest folios?
What is the term used to describe guest accounts that are approaching the hotel's internal credit limit?
What is the term used to describe guest accounts that are approaching the hotel's internal credit limit?
How does the front office communicate transactions to the guest folio?
How does the front office communicate transactions to the guest folio?
What is the purpose of monitoring guest accounts to ensure they remain within acceptable credit limits?
What is the purpose of monitoring guest accounts to ensure they remain within acceptable credit limits?
What is the term used to describe the hotel's internal limit of credit extended to guests?
What is the term used to describe the hotel's internal limit of credit extended to guests?
What is the first step in the front office accounting process described in the text?
What is the first step in the front office accounting process described in the text?
What is the purpose of tracking and posting transactions in the front office accounting system?
What is the purpose of tracking and posting transactions in the front office accounting system?
What action should the front office take when a guest's account balance approaches the hotel's internal credit limit?
What action should the front office take when a guest's account balance approaches the hotel's internal credit limit?
What is the purpose of the front office accounting system in a hotel?
What is the purpose of the front office accounting system in a hotel?
What is the primary reason for accurately maintaining guest folios in a hotel?
What is the primary reason for accurately maintaining guest folios in a hotel?
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